100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
92% lettings fee satisfaction
No company information
Latest Reviews
27th Jun 2023
reviewed by 'Sue Thomas'
30th May 2018
reviewed by 'Chris'
21st May 2018
reviewed by 'Matthew'
10th May 2018
reviewed by 'JC'
4th May 2018
reviewed by 'Kevin'
Opening Hours
Address
Tim Russ & Co
5 Penn Road
Hazlemere
Buckinghamshire
HP15 7LN
01494 715544
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £417,500 | £417,500 |
| Lettings | 100% | 92% | £900 | £1,500 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 5 | 0 | 8 | 1 | 1 | 0 | 0 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
Overall
Overall
Latest Properties
Jun 27,2023
Jun 27,2023
0
people found
this helpful
this helpful
I sold my aunts property in haddenham last year with Tim Russ Thame so thought I would use Tim Russ to sell my property in Hazlenere.. so glad I did .
Jo is so professional, helpful and so easy to deal with , she helped make this ...
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Jun 28, 2023
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Hi Sue, Thank you so much for your very kind review. I wish you lots of happiness and laughter in your lovely new home.
Jo ...
May 30,2018
May 30,2018
0
people found
this helpful
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I have been very impressed with the regular service provided by Tim Russ agents and in particular Laura Mullen who is in charge of lettings in this branch. Laura quickly found a suitable tenant for my property. I have always been kept informed of any ...
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Comment on agent fees
Acceptable fees
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May 21,2018
May 21,2018
0
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Thank you so much Laura Mullen. Your help and support both initially and ongoing is first class and much appreciated.
Many thanks...
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May 10,2018
May 10,2018
0
people found
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I was introduced to Laura through a personal friend and as I was highly dissatisfied with the Agent handling my house rental, decided to give Laura the opportunity to take over the rental. It was a decision I haven't regretted. She found me a very ...
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Comment on agent fees
Good
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May 08,2018
May 08,2018
0
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From the moment of making contact with Tim Russ Letting Agents about a my interest in a specific location Laura has been fantastic with her knowledge of the area and matching the clients requirements to the right property. As an ongoing agent if there are ...
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Comment on agent fees
Fees are comparative and reasonable
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May 04,2018
May 04,2018
0
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As a tennant of Tim Russ, I've had a really positive experience so far. My contact Laura has been really helpful whenever I've needed her.
All general enquiries have been treated politely and quickly and I have had no problems at all. When the boiler ...
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n/a
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May 03,2018
May 03,2018
0
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I have been in my property almost for a year! During this year I had few small issues which Laura has assisted with great promptness and professionalism! I would like also to thank all the staff at Hazlemere, they are always kind and happy to ...
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I have been in my property almost for a year! During this year I had few small issues which Laura has assisted with great promptness and professionalism! I would like also to thank all the staff at Hazlemere, they are always kind and happy to help!
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May 03,2018
May 03,2018
0
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I Have been a tennant with Tim Russ and have been looked after by Laura mullen in the Hazlemere branch for the last two years.
I cannot fault her level of service highly enough, she goes above and beyond to make sure that we are ...
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Comment on agent fees
Good
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May 03,2018
May 03,2018
0
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From the first viewing to our departure Tim russ have been extremely helpful and friendly. They were always there to help when we needed them dealing with anything promptly.
I would recommend Tim russ as they are extremely good at finding the right property for ...
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Comment on agent fees
Good
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May 03,2018
May 03,2018
0
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After a dishwasher disaster Laura went above and beyond to ensure we were able to have a new one installed as quickly as possible. On the few occasions that we have needed to contact her she has been, approachable,quick to respond and sorted out ...
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Comment on agent fees
In line with other agents!
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May 02,2018
May 02,2018
0
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Tim Russ and specifically Laura Mullen look after two properties for us. We find Laura always to be in control of the situation and is very efficient and cheerful and a real pleasure to do business with....
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Comment on agent fees
Fees are fair
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May 02,2018
May 02,2018
0
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Laura Mullen has been responsible for letting my property over the past four years. She listens, builds up a good rapport, goes the extra mile and instinctively knows when she has the right tenant/s for your property. I can't recommend her highly enough....
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Comment on agent fees
Worth every penny for complete peace of mind.
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May 02,2018
May 02,2018
0
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A big Thank you to Laura for walking us through the renting mine field. And finding us a wonderful property. Answering all our questions promptly and keeping us updated as things went along.
Best regards
The Wright Family...
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May 02,2018
May 02,2018
1
people found
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I became a landlord of a property in Hazlemere and being new to this procedure decided to interview a few letting agencies. I was looking for a company that would listen to my views and act promptly when I wanted advice and something doing. I ...
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Comment on agent fees
Good
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Apr 17,2018
Apr 17,2018
0
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Terrible agents if you are a tenant. They are not helpful at all If you have a issue with the property and in most cases do not relay your concerns to the landlord. Be careful of your ***deposit**** they try anything not to pay your ...
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Comment on agent fees
Bad
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May 01, 2018
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Alex, I am sorry to read your opinion of our agency which is unusual given the positive feedback and reviews that we usually receive.
I deal with all the tenancies through the Hazlemere branch and would like to highlight that our Tenants are never requested to use a contractor as it is not their responsibility to maintain the property.
If there were damages to the property you were renting at the end of your tenancy, they would be highlighted in the third party inventory check out report ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Best Letting Agent in HP15 
