95% lettings valuation accuracy
98% lettings fee satisfaction
The Letting Game’s approach is to champion openness, fairness and loyalty – for landlords and tenants alike. Since 2009, our mission has been simple - to reimagine the way letting agents operate in Bristol, and to create an agency fit for this special city.We start with people, bringing the very ...
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The Letting Game’s approach is to champion openness, fairness and loyalty – for landlords and tenants alike. Since 2009, our mission has been simple - to reimagine the way letting agents operate in Bristol, and to create an agency fit for this special city.
We start with people, bringing the very best tenants to our ever loyal landlords – this has never changed and is one of the reasons we’ve been voted the best letting agent in Bristol for four years in a row. Our team of professional and industry qualified colleagues always strive to do more to understand the needs of our landlords and tenants.
Letting more properties each week than any other letting agent, we operate within both Bristol’s professional and student letting markets and have a dedicated arm of the business set up to solely focus on sourcing and placing corporate and professional tenants.
We also take our corporate and community responsibilities incredibly seriously. We are proud to be Bristol’s only Carbon Neutral letting agents, while also offering Bristol’s only pet friendly letting service, in association with our charitable partner The Bristol Animal Rescue Centre.
We’ve got Bristol covered, offering city-wide coverage from Clifton to Fishponds, Filton to Bedminster - even Clevedon and Keynsham.
We start with people, bringing the very best tenants to our ever loyal landlords – this has never changed and is one of the reasons we’ve been voted the best letting agent in Bristol for four years in a row. Our team of professional and industry qualified colleagues always strive to do more to understand the needs of our landlords and tenants.
Letting more properties each week than any other letting agent, we operate within both Bristol’s professional and student letting markets and have a dedicated arm of the business set up to solely focus on sourcing and placing corporate and professional tenants.
We also take our corporate and community responsibilities incredibly seriously. We are proud to be Bristol’s only Carbon Neutral letting agents, while also offering Bristol’s only pet friendly letting service, in association with our charitable partner The Bristol Animal Rescue Centre.
We’ve got Bristol covered, offering city-wide coverage from Clifton to Fishponds, Filton to Bedminster - even Clevedon and Keynsham.
Latest Reviews
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reviewed by 'Imogen Pollock'
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29th Oct 2024
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Opening Hours
Address
The Letting Game
Henleaze House, Harbury Road
Henleaze,Bristol
City of Bristol
BS9 4PN
0117 9898 215
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 95% | 98% | £400 | £5,400 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 303 | 7 | 421 | 30 | 2 | 1 | 2 | 0 | 22 | 4 |
Areas covered
- BS1
- Redland, Henleaze, Clifton
- BS2
- BS13, BS15
- BS11
- BS3, BS4
- BS34
- BS5
- BS6
- BS7
- BS8
- BS9
- BS10
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Images & Videos
Aug 31,2022
Aug 31,2022
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Really happy with the flat and move info. Big call-out to Annabelle who answered all my questions on and after the viewing. Thanks!!!...
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Aug 31,2022
Aug 31,2022
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All the people I spoke with at The Letting Game were very helpful. Moving into my first home I was very nervous however their professional guidance and advice helped put my mind at ease - there was always someone to help throughout the process....
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Aug 31,2022
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So helpful from start to finish!
It's so stressful moving home but I felt informed throughout. The team were really friendly and no question was a silly question which I really appreciated....
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Aug 31,2022
Aug 31,2022
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I received totally professional support in my new venture. They guided me through the process in first class detail. Great job Letting Game!...
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Aug 31,2022
Aug 31,2022
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Very responsive and professional. Even my case was slightly complicated, the agent was professional and able to respond in a timely manner. The whole process went well....
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Aug 31,2022
Aug 31,2022
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Moving into a new and unfamiliar area is a stressful experience and The Letting Game provided me with enough property options to consider to suit my needs. Tracy Little was very obliging and helpful in answering my many questions and went out of her way ...
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Aug 31,2022
Aug 31,2022
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I called in for some assistance and spoke with Rachael who was very helpful and gave me some great advice...
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Aug 31,2022
Aug 31,2022
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I love my new flat and I am so grateful for Frankie's help, she was very informative and friendly! I have already recommended the letting game to a friend....
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Aug 31,2022
Aug 31,2022
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This is my first experience with letting agency in Bristol and I am extremely happy with the services provided by The Letting Game. Hope Maddison, Natasha Dufty and Tobi Abedo were really very helpful and reliable and easy to communicate throughout the process. Hope was ...
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Aug 31,2022
Aug 31,2022
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The experience with The Letting Game has been nothing short of professional. I have personally dealt with many property managers in various agencies and have not come across one like Adriano. He is super efficient and always goes the extra mile for each of his ...
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Aug 31,2022
Aug 31,2022
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Really happy! Service was amazing. As a first time landlord, they made the process great, easy, and simple from start to finish. Excellent tenants. 100% peace of mind! Thank you!...
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Aug 30,2022
Aug 30,2022
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Thank you to Rachel who gave a honest and knowledgeable valuation on my property I am hoping to let soon. She was both professional, friendly and understanding and I did not feel pressured to make decisions on the spot....
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Aug 30,2022
Aug 30,2022
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Charley and the team were so so helpful with my requests - superb service and I would definitely recommend to anyone!...
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Aug 30,2022
Aug 30,2022
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Rich was very attentive and professional and he went above and beyond what was asked of him. He found new tenants for my property and was always quick to respond to any questions I had. Would highly recommend...
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Aug 30,2022
Aug 30,2022
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Amazing and professional service by Rachael. Always super friendly and provides 1st class customer service every time. Will definitely use again...
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Aug 30,2022
Aug 30,2022
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Charley was fantastic and helped throughout the process, making the stressful, stress free. Would highly recommend to anyone looking to use The Letting Game....
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Aug 30,2022
Aug 30,2022
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Really pleased with the service. I am a Landlord and The Letting Game found me tenants really quickly. They have a comprehensive management service and gave me total peace of mind as I’m not based in the Bristol area. I would highly recommend and ...
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Aug 30,2022
Aug 30,2022
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Rich assisted me in renting my property, would highly recommend him to any prospective renters! He provided accommodating and professional service....
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Aug 30,2022
Aug 30,2022
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Tracy is very professional and helpful and has met all my expectations and more and will definitely recommend her. Thank you....
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Aug 30,2022
Aug 30,2022
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Tobi and the team were amazing when helping me source a property and made the process so quick and easy. They were professional, diligent and made me feel important. I couldn't recommend them more. Thanks guys!!...
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Aug 30,2022
Aug 30,2022
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From the first meeting to multiple let's later, I continue to be amazed by the professionalism, knowledge and work ethic of Rachael. Nothing ever seems too much and she answers all my questions, soothing my worries and giving me confidence in the whole process. Rachael ...
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Aug 30,2022
Aug 30,2022
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Super service from Frankie who was a pleasure to work with and made the whole process seamless and super easy!...
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Aug 29,2022
Aug 29,2022
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Adriano was a very good property manager. He was always quick to reply to emails, helpful when I was moving out, and great at facilitating coordination with other parties (e.g., landlord, building management)....
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Aug 27,2022
Aug 27,2022
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Tobi has been excellent. She has gone above and beyond to help us to secure our student house. Fantastic communication and a very simple letting process. Would definitely recommend....
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Aug 26,2022
Aug 26,2022
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The letting game were fantastic in their handling of my letting. I can't wait to move in to my new house. Thank letting game! You really pulled through....
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Aug 26,2022
Aug 26,2022
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When moving to a new country, one is faced with the task of finding suitable accommodation. As a family of 4, I wasn’t sure how house hunting would go for us after a big international move.
Enter The Letting Game!
I have never met a ...
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Aug 26,2022
Aug 26,2022
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Thank you so much Letting Game. Thanks for being there. Had a smooth and great experience throughout the whole process to secure a property. Keep going..All the best...
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Aug 26,2022
Aug 26,2022
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Our experience with Letting game has been great. We've had very quick responses to any queries we have had and any communication has been clear....
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Aug 26,2022
Aug 26,2022
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The Letting Game have been amazing. So helpful from start to finish. Gave me all the information I needed, kept me informed of everything. Frankie was great with viewings and always gave me plenty of notice before hand.
A special thanks to Hope who has ...
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Aug 24,2022
Aug 24,2022
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The letting Game Henleaze agents are friendly and professional. They are very helpful and responsive. Each time when I report some issues, I can get fast response and solutions....
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Tobi
(71)
Amy
Samantha
(26)
Ben
(22)
Jack
(19)
Tracy
Hope
Taylor
Rich
(13)
Alex
(11)
Abbie
Claire
(10)
Anna
Akaysha
Adriano
Emily
Sheila
Jessica
Bradley
Jennifer
Kyle
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
The Letting Game, a Member of The
Property Ombudsman, aims to provide the highest standards of service to all our
customers. To ensure that your interests are safeguarded, a complaints
procedure has been introduced. This provides for the matter to be dealt with
internally by Mr Matthew Sweetman and in the event that we are not able to deal
with the issue to our mutual satisfaction, by reference to The Property
Ombudsman. If you believe you have a complaint,
please write in the first instance to the Matthew Sweetman at the address as
below: Matthew SweetmanThe Letting GameHenleaze HouseHarbury RoadHenleazeBristolBS9 4PN. Your complaint will be acknowledged
within 24 hours but no longer than 3 working days, investigated thoroughly in
accordance with established in-house procedures and a formal reply will be sent
to you within 15 working days of receipt of your complaint. If you are not satisfied with the
outcome of our initial investigation, you are provided with a further
opportunity to have the complaint reviewed by our Managing Director, at the
address given below: Jack HeadThe Letting GameHenleaze HouseHarbury RoadHenleazeBristolBS9 4PN.
In the event that the final review as
detailed above still fails to satisfy your complaint, then you are at liberty
to have the matter referred to the The Property Ombudsman. We will submit our
file to the Ombudsman on request. You are also entitled to have your complaint
referred to the Ombudsman should we fail to deal with matters promptly or do not
comply with our in-house complaints procedure within 8 weeks from the date we
receive your written notification.
Last updated at 5:04 PM 05/09/2019 by allAgents
Property Ombudsman, aims to provide the highest standards of service to all our
customers. To ensure that your interests are safeguarded, a complaints
procedure has been introduced. This provides for the matter to be dealt with
internally by Mr Matthew Sweetman and in the event that we are not able to deal
with the issue to our mutual satisfaction, by reference to The Property
Ombudsman. If you believe you have a complaint,
please write in the first instance to the Matthew Sweetman at the address as
below: Matthew SweetmanThe Letting GameHenleaze HouseHarbury RoadHenleazeBristolBS9 4PN. Your complaint will be acknowledged
within 24 hours but no longer than 3 working days, investigated thoroughly in
accordance with established in-house procedures and a formal reply will be sent
to you within 15 working days of receipt of your complaint. If you are not satisfied with the
outcome of our initial investigation, you are provided with a further
opportunity to have the complaint reviewed by our Managing Director, at the
address given below: Jack HeadThe Letting GameHenleaze HouseHarbury RoadHenleazeBristolBS9 4PN.
In the event that the final review as
detailed above still fails to satisfy your complaint, then you are at liberty
to have the matter referred to the The Property Ombudsman. We will submit our
file to the Ombudsman on request. You are also entitled to have your complaint
referred to the Ombudsman should we fail to deal with matters promptly or do not
comply with our in-house complaints procedure within 8 weeks from the date we
receive your written notification.
Best Letting Agent in Bristol 
Best Letting Agent in South West 
