95% lettings valuation accuracy
98% lettings fee satisfaction
The Letting Game’s approach is to champion openness, fairness and loyalty – for landlords and tenants alike. Since 2009, our mission has been simple - to reimagine the way letting agents operate in Bristol, and to create an agency fit for this special city.We start with people, bringing the very ...
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The Letting Game’s approach is to champion openness, fairness and loyalty – for landlords and tenants alike. Since 2009, our mission has been simple - to reimagine the way letting agents operate in Bristol, and to create an agency fit for this special city.
We start with people, bringing the very best tenants to our ever loyal landlords – this has never changed and is one of the reasons we’ve been voted the best letting agent in Bristol for four years in a row. Our team of professional and industry qualified colleagues always strive to do more to understand the needs of our landlords and tenants.
Letting more properties each week than any other letting agent, we operate within both Bristol’s professional and student letting markets and have a dedicated arm of the business set up to solely focus on sourcing and placing corporate and professional tenants.
We also take our corporate and community responsibilities incredibly seriously. We are proud to be Bristol’s only Carbon Neutral letting agents, while also offering Bristol’s only pet friendly letting service, in association with our charitable partner The Bristol Animal Rescue Centre.
We’ve got Bristol covered, offering city-wide coverage from Clifton to Fishponds, Filton to Bedminster - even Clevedon and Keynsham.
We start with people, bringing the very best tenants to our ever loyal landlords – this has never changed and is one of the reasons we’ve been voted the best letting agent in Bristol for four years in a row. Our team of professional and industry qualified colleagues always strive to do more to understand the needs of our landlords and tenants.
Letting more properties each week than any other letting agent, we operate within both Bristol’s professional and student letting markets and have a dedicated arm of the business set up to solely focus on sourcing and placing corporate and professional tenants.
We also take our corporate and community responsibilities incredibly seriously. We are proud to be Bristol’s only Carbon Neutral letting agents, while also offering Bristol’s only pet friendly letting service, in association with our charitable partner The Bristol Animal Rescue Centre.
We’ve got Bristol covered, offering city-wide coverage from Clifton to Fishponds, Filton to Bedminster - even Clevedon and Keynsham.
Latest Reviews
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reviewed by 'Raghav'
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reviewed by 'Jane'
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reviewed by 'Imogen Pollock'
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reviewed by 'Abigail'
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reviewed by 'Stuart'
29th Oct 2024
reviewed by 'Amirah'
Opening Hours
Address
The Letting Game
Henleaze House, Harbury Road
Henleaze,Bristol
City of Bristol
BS9 4PN
0117 9898 215
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 95% | 98% | £400 | £5,400 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 303 | 7 | 421 | 30 | 2 | 1 | 2 | 0 | 22 | 4 |
Areas covered
- BS1
- Redland, Henleaze, Clifton
- BS2
- BS13, BS15
- BS11
- BS3, BS4
- BS34
- BS5
- BS6
- BS7
- BS8
- BS9
- BS10
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
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Images & Videos
Sep 27,2022
Sep 27,2022
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It was very friendly and helped me find the house I wanted.This is useful and quick to get reply. Thank you...
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Sep 21,2022
Sep 21,2022
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Frankie and Abbie have been great throughout the entire process, keeping me up to date from start till move in. Cannot thank them enough....
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Sep 20,2022
Sep 20,2022
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Tobi was excellent to deal with throughout the process. Very communicative and offered a genuinely personal service from the start to the finish...
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Sep 19,2022
Sep 19,2022
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Super helpful, quick and reliable. We finally had some luck with our flat search and the Letting Game have made it a very simple and smooth process....
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Sep 16,2022
Sep 16,2022
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Great experience in finding a property, the service was quick and I was kept up to date at stages of the process...
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Sep 16,2022
Sep 16,2022
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On Point!
Annabelle was very quick and efficient, even when there was a mixup with the holding deposit, she called me and we were able to sort it on the the same day. The whole process felt very streamlined and modern....
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Sep 15,2022
Sep 15,2022
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Frankie is professional and helpful. She is very kind to inform me on my request swiftly and helped arranged an online viewing for me, which is much appreciated as not many other agents are willing to help with this. This makes a huge difference for ...
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Sep 14,2022
Sep 14,2022
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Tobi has been amazing throughout my Property hunting process. It could be intimidating in a new place, but Tobi was flexible in answering questions, sending videos and details of the place and also giving a good amount of time showing around during viewing.
Overall, the ...
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Sep 11,2022
Sep 11,2022
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Our experience was amazing.
Very professional and friendly staff, and very quick to get back to us when we asked questions. Everything was sorted very promptly.
Would 100% recommend....
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Sep 09,2022
Sep 09,2022
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Annabelle and the team at The Letting Game have been extremely helpful and very responsive throughout the whole process. I am very happy with the service we have received from start to finish and wouldn't hesitate to recommend to a friend....
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Sep 09,2022
Sep 09,2022
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Amazing service from Rich Hillier. He was very knowledgeable and provided a speedy, helpful response to my enquiries. Thank you!...
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Sep 09,2022
Sep 09,2022
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All the staffs are very friendly, responsive and knowledgeable. Able to provide professional services and advice with competitive charges. As a first-time landlord, the management team could assist me in managing my property in an easy way....
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Sep 08,2022
Sep 08,2022
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Sheila has been fantastic helping us with our unique situation which caused us to have to end our tenancy early through a stressful period.
Sheila went the extra mile for us and ensured the best possible outcome for us and both Lauren and I are ...
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Sep 05,2022
Sep 05,2022
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Rachael was extremely knowledgeable and professional throughout. Extremely approachable. We feel valued as customers and know we are in good hands all round....
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Sep 01,2022
Sep 01,2022
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I live on a boat in France and finding a firm I could trust to manage my home in Bristol was a nightmare until I came across The Letting Game.
From the beginning the service I receive has been friendly, competent and affordable.
Alex case ...
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Sep 01,2022
Sep 01,2022
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Rachel Morgan at The Letting Game always going above and beyond and nothing is too much for her, thanks for all you've done Rach!...
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Aug 31,2022
Aug 31,2022
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David was a wonderful help. Very friendly and knowledgeable and gave me the advice I was looking for. 5 stars...
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Aug 31,2022
Aug 31,2022
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I was referred by a friend for Letting Game service. Maya is following the services from Day 1. She showed incredible professionalism and very informative. We immediately chose the service and helping us to rent out our property. Definitely will recommend for my friends....
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Aug 31,2022
Aug 31,2022
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Really impressed by The Letting Game's offering. Their fees were very competitive, with no hidden charges. They sourced professional tenants before the property even went to market! My property manager comes across very knowledgeable and is quick to respond to my queries. They certainly are ...
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Aug 31,2022
Aug 31,2022
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Charley was so helpful when selling our property. Would definitely use again and again. Highly recommended. Thanks so much Charley!...
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Aug 31,2022
Aug 31,2022
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Tobi was really helpful at our viewing and answered all of our questions. The process of getting our offer through and accepted was really straight forward and the referencing team were also great. Thanks for your help so far!...
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Aug 31,2022
Aug 31,2022
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Rachael has been a great help and guided this first time landlady through every step. I'm really pleased with the service I've received from The Letting Game, Frankie my negotiator found me excellent tenants and the admin team have been great. Thank you to all ...
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Aug 31,2022
Aug 31,2022
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The letting game were wonderful and very helpful all through the moving process. They've been a perfect intermediately between us and the landlord, sorting out repairs in the house and the garden without us even having asked yet! Also Tracy Little the estate agent who ...
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Aug 31,2022
Aug 31,2022
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I moved to The Letting Agent from another agent and I am so glad I did. They are efficient, friendly and really know their stuff. I don't have to worry about a thing when it comes to them looking after my property....
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Aug 31,2022
Aug 31,2022
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I have been happy with the service I have received. I recently let out my two bedroom Clifton flat with The Letting Game, all was smooth. We opted for the Let Only service and we were impressed with the rent achieved and the administration process....
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Aug 31,2022
Aug 31,2022
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My experience with The Letting Game was to say the least a little rocky for the first couple of years, not helped by issues beyond their control relating to others in the building where my flat is. Since Alex took over we have worked together ...
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Aug 31,2022
Aug 31,2022
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The Letting Game really are ahead of their game! They always let my property quickly, for a good rent and most importantly, have always found excellent quality tenants....
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Aug 31,2022
Aug 31,2022
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A couple of months ago I was looking for decent tenants for my place in Bristol, I'd had trouble before but Frankie helped find some great tenants. A big weight off my mind. Will be using her again, and will be telling friends also. Recommended...
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Aug 31,2022
Aug 31,2022
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Another great professional service and importantly a good rent and cracking Tenant. Well done to the Team for their efficient service...
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Aug 31,2022
Aug 31,2022
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Amazing property management service - 1st class customer service. The whole process has been seamless and easy. Would highly recommend to any prospective landlords....
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Tobi
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Jack
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Rich
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
The Letting Game, a Member of The
Property Ombudsman, aims to provide the highest standards of service to all our
customers. To ensure that your interests are safeguarded, a complaints
procedure has been introduced. This provides for the matter to be dealt with
internally by Mr Matthew Sweetman and in the event that we are not able to deal
with the issue to our mutual satisfaction, by reference to The Property
Ombudsman. If you believe you have a complaint,
please write in the first instance to the Matthew Sweetman at the address as
below: Matthew SweetmanThe Letting GameHenleaze HouseHarbury RoadHenleazeBristolBS9 4PN. Your complaint will be acknowledged
within 24 hours but no longer than 3 working days, investigated thoroughly in
accordance with established in-house procedures and a formal reply will be sent
to you within 15 working days of receipt of your complaint. If you are not satisfied with the
outcome of our initial investigation, you are provided with a further
opportunity to have the complaint reviewed by our Managing Director, at the
address given below: Jack HeadThe Letting GameHenleaze HouseHarbury RoadHenleazeBristolBS9 4PN.
In the event that the final review as
detailed above still fails to satisfy your complaint, then you are at liberty
to have the matter referred to the The Property Ombudsman. We will submit our
file to the Ombudsman on request. You are also entitled to have your complaint
referred to the Ombudsman should we fail to deal with matters promptly or do not
comply with our in-house complaints procedure within 8 weeks from the date we
receive your written notification.
Last updated at 5:04 PM 05/09/2019 by allAgents
Property Ombudsman, aims to provide the highest standards of service to all our
customers. To ensure that your interests are safeguarded, a complaints
procedure has been introduced. This provides for the matter to be dealt with
internally by Mr Matthew Sweetman and in the event that we are not able to deal
with the issue to our mutual satisfaction, by reference to The Property
Ombudsman. If you believe you have a complaint,
please write in the first instance to the Matthew Sweetman at the address as
below: Matthew SweetmanThe Letting GameHenleaze HouseHarbury RoadHenleazeBristolBS9 4PN. Your complaint will be acknowledged
within 24 hours but no longer than 3 working days, investigated thoroughly in
accordance with established in-house procedures and a formal reply will be sent
to you within 15 working days of receipt of your complaint. If you are not satisfied with the
outcome of our initial investigation, you are provided with a further
opportunity to have the complaint reviewed by our Managing Director, at the
address given below: Jack HeadThe Letting GameHenleaze HouseHarbury RoadHenleazeBristolBS9 4PN.
In the event that the final review as
detailed above still fails to satisfy your complaint, then you are at liberty
to have the matter referred to the The Property Ombudsman. We will submit our
file to the Ombudsman on request. You are also entitled to have your complaint
referred to the Ombudsman should we fail to deal with matters promptly or do not
comply with our in-house complaints procedure within 8 weeks from the date we
receive your written notification.
Best Letting Agent in Bristol 
Best Letting Agent in South West 
