Temples Lettings
Northwich, CW9
4.9/5, 143 reviews
97% recommended
100% sales valuation accuracy
100% sales fee satisfaction
87% lettings valuation accuracy
92% lettings fee satisfaction
The award-winning Temples Northwich letting agency was established in 2006, expanding the group of family-run offices across Cheshire. This proactive and efficient team of ten staff and two owner-managers looks after the landlords of over 500 properties in Northwich and the surrounding areas of Knutsford, Middlewich and Winsford. We are extremely proud ... show more The award-winning Temples Northwich letting agency was established in 2006, expanding the group of family-run offices across Cheshire. This proactive and efficient team of ten staff and two owner-managers looks after the landlords of over 500 properties in Northwich and the surrounding areas of Knutsford, Middlewich and Winsford. We are extremely proud of our reputation, built from an unrelenting dynamic and innovative approach to ensure we provide the best customer care at all times.

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Latest Reviews

View all Reviews 143
13th Mar 2018
reviewed by 'Efficient'
“Efficient, friendly and professional service both as a rental agent and a sales agent. We would highly recommend them to ......”
12th Mar 2018
reviewed by 'Jack'
“Rebecca was very friendly, helpful and efficient in dealing with our issues. She remained in contact throughout the process and ......”
2nd Mar 2018
reviewed by 'Natalie'
“Excellent prompt service nothing is too much trouble spoke to Nalalie and Becs and emailed Katherine Barnett, very friendly and ......”
1st Mar 2018
reviewed by 'Peter'
“I've found the Temples team to be friendly, efficient and totally professional. So far everything has gone well, and we're ......”
22nd Feb 2018
reviewed by 'Treasurepie'
“Temples has very attentive staff. Never had any problems. They make the whole process stress free. Very friendly professional service....”
15th Feb 2018
reviewed by 'Stuart'
“Very impressed with the speed and efficiency with which David handled this matter. As a Landlord, we are always keen ......”
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 10:00 - 13:00
  • Sunday: Closed
Address

Temples Lettings
Imperial Buildings, 20-22 Bull Ring, High Street
Northwich
Cheshire
CW9 5BU
01606 333742

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £100,000 £100,000
Lettings 87% 92% £375 £1,400
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
89 0 41 4 2 0 0 0 7 0
Areas covered
  • CW9
  • CW8
  • CW7
  • CW10
  • WA16
  • WA6
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

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Nantwich, CW5
Northwich, CW9
Norwich, NR2

“Fees aren't too high at all. Fast and friendly service ......”

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Feb 03,2015
Minithumbup
By: 'Mark'
Feb 03,2015
0 people found
this helpful
Fees aren't too high at all. Fast and friendly service and they're very communicative! Everything was easy and the agents chased all leads so we didnt have to do anything!...
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Comment on agent fees
Not too high and worth the money for the quick service
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“There were no white good available with the rental property. ......”

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Feb 03,2015
Minithumbup
By: 'B'
Feb 03,2015
0 people found
this helpful
There were no white good available with the rental property. I missed this on viewing the property therefore I had to buy a fridge and microwave and plumb in a washer and dryer. Other than this excellent service....
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“I have used Temples letting and property management for several ......”

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Feb 01,2015
Minithumbup
By: 'Harry'
Feb 01,2015
0 people found
this helpful
I have used Temples letting and property management for several years now and have been highly satisfied with their service. All the staff on their team are really professional, competent, helpful and friendly. I would highly recommend them....
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“I have used Temples in Northwich for several lettings and ......”

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Jan 17,2015
Minithumbup
By: 'Russell'
Jan 17,2015
1 people found
this helpful
I have used Temples in Northwich for several lettings and find them to be extremely professional. They are very thorough and precise with their procedures and comply with all legislation. They are very prompt with replies to my queries and questions and I have every ...
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By: Natalie
Jan 19, 2015
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Hi Russell, thanks so much for your glowing testimonial. All the best, Natalie ...

“Fantastic Lettings Agents. We have always found each member of ......”

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Jan 13,2015
Minithumbup
By: 'Gem'
Jan 13,2015
0 people found
this helpful
Fantastic Lettings Agents. We have always found each member of the team to be professional and helpful at all times and any queries or repairs we've had have been dealt with promptly and we have always been kept well informed. They all do a fab ...
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Comment on agent fees
Average for the area.
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By: Natalie
Jan 15, 2015
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Hi Gem, thanks for your lovely comment. Glad you've been pleased with the service. Natalie (Director) ...

“I find Temples to be an efficient, polite and easy ......”

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Nov 25,2014
Minithumbup
By: 'Hazel'
Nov 25,2014
0 people found
this helpful
I find Temples to be an efficient, polite and easy company to deal with. All the staff are very friendly. I have no problems with them....
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Comment on agent fees
Seem fair to me.
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By: Natalie
Nov 25, 2014
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Thank you for your kind words Hazel, I'm glad you are pleased with the service. Natalie (Director) ...

“I was a perspective tenant for this property and signed ......”

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Sep 08,2014
Minithumbup
By: 'Simon'
Sep 08,2014
1 people found
this helpful
I was a perspective tenant for this property and signed up to take the property following on from a helpful and successful viewing. All the way through the process the staff at Temples where helpful an understood my needs. I signed up to the property ...
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“We have been delighted with Temples from the start. They ......”

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Aug 04,2014
Minithumbup
By: 'Helen'
Aug 04,2014
0 people found
this helpful
We have been delighted with Temples from the start. They came out to view the properties, we're very enthusiastic about them and made us feel very confident. Our houses were filled extremely quickly with no trouble at all and we were kept fully up to ...
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Comment on agent fees
Very competitive fees, we are very happy with the whole service.
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By: Natalie
Aug 06, 2014
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Dear Helen, thank you so much for your review, I'm pleased to hear you're delighted with the service so far. Looking forward to many years of letting your properties for you! Kind regards, Natalie, Director. ...

“We have used Temples full management service for over 6 years ......”

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Aug 01,2014
Minithumbup
By: 'Carole'
Aug 01,2014
0 people found
this helpful
We have used Temples full management service for over 6 years and have received excellent service throughout that time. Communication is excellent whilst marketing and thorough references checking is undertaken whilst keeping us informed each step of the way. They are always there to offer advise ...
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Comment on agent fees
Fees are well within the market norms.
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“A very professional and well organised team. No problems with ......”

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Jul 22,2014
Minithumbup
By: 'Dave'
Jul 22,2014
0 people found
this helpful
A very professional and well organised team. No problems with the attraction, vetting or management of our tenants to date, so have just renewed our agreement with both of them. Highly recommended as far as we're concerned...
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Comment on agent fees
Well informed about options and costs
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“After using other letting agents to manage our property in ......”

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Jul 18,2014
Minithumbup
By: 'S'
Jul 18,2014
0 people found
this helpful
After using other letting agents to manage our property in the past, all of whom provided a less than satisfactory service,we eventually found Temples. We used Temples in Northwich to tenant find and manage our property on Kingsmead for several years. During that time ...
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Comment on agent fees
Temples fees were on par with other agents in the area and we were happy with the charges as we received and excellent service.
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“Excellent customer services and valuable advice on ensuring the flat ......”

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Jul 16,2014
Minithumbup
By: 'Sarah'
Jul 16,2014
0 people found
this helpful
Excellent customer services and valuable advice on ensuring the flat kept in it's original condition. Julian in particular was brilliant - giving tips and help for ensuring the flat was ready for final inspection. Would highly recommend Temples Letting Agency to prospective tenants....
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“I have used their services for over a year now. ......”

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Jul 15,2014
Minithumbup
By: 'Harry'
Jul 15,2014
0 people found
this helpful
I have used their services for over a year now. In my recent tenancy renewal, as always, I received excellent service and regular status updates. I would highly recommend Temples....
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Comment on agent fees
None
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“Very helpful staff, made the whole process easy from start ......”

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Jul 14,2014
Minithumbup
By: 'Marcella'
Jul 14,2014
0 people found
this helpful
Very helpful staff, made the whole process easy from start to finish, fully recommended , very grateful for help with contacts for electrician and cleaners etc...
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“HiWe have found Temples by far the easiest of our ......”

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Jul 10,2014
Minithumbup
By: 'Martin'
Jul 10,2014
0 people found
this helpful
Hi We have found Temples by far the easiest of our Letting Agents to deal with. The service seems to be consistent and trouble free, and as remote landlords we appreciate this. We would certainly recommend Temples to other Landlords...
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“Temples have always been very helpful and excellent at keeping ......”

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Jun 26,2014
Minithumbup
By: 'K&D'
Jun 26,2014
0 people found
this helpful
Temples have always been very helpful and excellent at keeping us up to date with matters relating to our property despite the fact that we live overseas. They make all processes seamless and simple so that we have very little to ever be concerned about. ...
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“I have been delighted with the service received from Temples ......”

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Jun 19,2014
Minithumbup
By: 'Mr'
Jun 19,2014
2 people found
this helpful
I have been delighted with the service received from Temples Northwich....Excellent levels of professionalism, lots of contact and feedback, plus a friendly approach. Best experience of using a rental agency BY FAR. MR EGERTON NORTHWICH...
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“Very impressed with the level of service and excellent communication. ......”

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Apr 26,2014
Minithumbup
By: 'hadyn'
Apr 26,2014
1 people found
this helpful
Very impressed with the level of service and excellent communication. Any issues with the property have always been dealt with promptly and efficiently. It is reassuring to know that my property needs are in such good hands....
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“We have used this branch of Temple's before regarding this ......”

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Nov 18,2013
Minithumbup
By: 'Angela'
Nov 18,2013
2 people found
this helpful
We have used this branch of Temple's before regarding this address. As we are based in Liverpool, we ask Temple's for a tenant find service. On this occasion a tenant was found in a matter of days. In fact, I think it was at the 1...
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“Efficient, Responsive, Accessible and Friendly - the best way we ......”

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Jul 25,2013
Minithumbup
By: 'Jackie'
Jul 25,2013
1 people found
this helpful
Efficient, Responsive, Accessible and Friendly - the best way we can describe the team at Temples in Northwich. Renting from overseas is not easy but they have made the process so much easier for us right from the initial enquiry, viewings, through to the application ...
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“Absolutely shocking taken deposit with no disclosure on terrible neighbours ......”

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May 01,2013
Minithumbdown
By: 'Temples'
May 01,2013
2 people found
this helpful
Absolutely shocking taken deposit with no disclosure on terrible neighbours so moved into a new property with them the same appears to be happening!! Promises never kept just out for the money strongly advise to not use cheap horrible letting agents heard the same off ...
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What agent could do to change your mind?
Not have existed
Attached Filesnbsp;
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By: Natalie
May 13, 2013
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I am very sorry to hear that you are having problems with your neighbours, reviewer. What an unhappy coincidence for you. Please do let us know if the occupants next door are tenants of Temples and we will do everything in our power to tackle the issue for you, if not I'm sure you can appreciate this situation is beyond our control. I would also like to mention that our formula of 'rent+£100' as a tenancy deposit is used by most agents in Northwich and is less than 'deposit=6 weeks rent' used b ...

“The service I received from Temples when applying to rent ......”

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Jan 25,2013
Minithumbup
By: 'Diana'
Jan 25,2013
1 people found
this helpful
The service I received from Temples when applying to rent a property was excellent. Every person I spoke to was extremely pleasant and efficient and I could not fault the service at all. I would thoroughly recommend them to anyone looking to use a letting ...
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“Temples were a pleasure to deal with, I needed to ......”

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Jan 23,2013
Minithumbup
By: 'Lavender'
Jan 23,2013
1 people found
this helpful
Temples were a pleasure to deal with, I needed to find a property very quickly and they really understood my needs and made the process incredibly painless. I was in my new home within the week - this must be a record! They made it ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Temples aims to provide the highest standards of service to all Landlords and Tenants, but if you believe you have a grievance, please write in the first instance to Miss Nicola Buckley (General Manager) at Imperial Buildings, 20-22 Bull Ring, Northwich, Cheshire, CW9 5BU.
The grievance will be acknowledged within 3 working days and then investigated thoroughly in accordance with established in-house procedures. A formal written outcome of the complaint will be sent to you within 21 days. If we require longer, we will advise you in writing and confirm our revised response date.
If you remain dissatisfied with the result of the internal investigation, please contact Mrs Natalie Williams (Director) at Imperial Buildings, 20-22 Bull Ring, Northwich, Cheshire, CW9 5BU who will review the complaint and a formal written outcome of the review will be sent to you within 14 days.
Following the conclusion of the in-house review of the complaint, should you wish to take the matter further, you can refer the complaint to the Ombudsman Services. You are able to register your complaint online at www.ombudsman-services.org or in writing to Ombudsman Services: Property, PO Box 1021, Warrington, Cheshire WA4 9FE.
If you wish to register a complaint with regard to Insurance Services provided by Temples (Nantwich) Limited, you should contact Arthur J Gallagher, Metro House, Northgate, Chichester PO19 1BE. If you cannot settle your complaint with Arthur J Gallagher, you may be entitled to refer it to The Financial Ombudsman Service.
Last updated at 2:41 PM 08/07/2016 by allAgents

Awards won by Temples Lettings, Northwich CW9 5BU



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