Streets Ahead
Crystal Palace, London, SE19
4.6/5, 796 reviews
93% recommended
80% sales valuation accuracy
67% sales fee satisfaction
Streets Ahead has one of the best estate agent branches in the Crystal Palace area. Our office is located on Westow Street in the heart of the towns commercial and shopping area. If you are traveling ... show more Streets Ahead has one of the best estate agent branches in the Crystal Palace area. Our office is located on Westow Street in the heart of the towns commercial and shopping area. If you are traveling by public transport, you can reach us through the main Crystal Palace railway station. Streets Ahead Crystal Palace cover property sales and lettings in and around the town.

Why Streets Ahead in Crystal Palace?


We have been serving clients in South East London for more than 25 years. We have over 90 property professionals working in our branches across London. Each of our offices is open 7 days a week for your convenience. Crystal Palace Estate agents provide services including property sales, lettings, investments, new buildings and land purchases.




Streets Ahead are multi-award winning estate agents. Since 2010 we have received 29 awards nationwide. We are most proud of our Sunday Times and The Times awards which are judged by property professionals. For 3 years in a row, we have been recognised with a gold medal in Best Customer Service. This award means everything to us since it reflects on our dedication, hard work, and training to provide the best possible tailored service to each client. Winning such titles helps us grown, hire the best staff and offer great development opportunities to retain our best staff members. Another award we are proud of is Silver in Property Management. Any lettings agency in Crystal Palace would argue that managing landlords and tenants is the hardest job. We are very happy to be recognized in the challenging work of property management.

Crystal Palace area guide


It is the main area where five London borough meets, including Croydon, Bromley and more. Crystal Palace has a busy central area, known as The Triangle, where you can find most of the towns trendy bars, restaurants, and shops. Most of the residential properties in the area are rental apartments in converted period houses, split level maisonettes, terraced houses and more. If you would like to find out about current properties available in Crystal Palace, do not hesitate to visit our website or contacts our estate agents branch directly.

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Latest Reviews

View all Reviews 796
29th Aug 2024
reviewed by 'Lesley'
“I have have found streets ahead to be the worst agent I have ever had to deal with. They do ......”
6th Nov 2023
reviewed by 'Lukman'
“It was a wonderful experience dealing with Street Ahead, in particular Autumn Bailey and Emma. I have been searching with ......”
15th Dec 2022
reviewed by 'Theresa'
“I am very pleased with the help Gemma gave me when I was looking for a property to rent, very ......”
19th Nov 2022
reviewed by 'Basak & Yagiz'
“Great costumer service. We would like to thank to Enzo and Emma for their friendly and helpful approach. We didn't ......”
2nd Nov 2022
reviewed by 'Reviews'
“AVOID THIS COMPANY AT ALL COST ! They are dodgy , unreliable, have loads of attitude even the manager whom I spoke ......”
22nd Oct 2022
reviewed by 'Taraash'
“Finding a house in london is as it is stressful, and to do it in this climate was even more ......”
Opening Hours
  • Monday: 08:30 - 19:00
  • Tuesday: 08:30 - 19:00
  • Wednesday: 08:30 - 19:00
  • Thursday: 08:30 - 19:00
  • Friday: 08:30 - 18:00
  • Saturday: 08:30 - 17:00
  • Sunday: Closed
Address

Streets Ahead
4 - 8 Westow Street
Crystal Palace,London
Greater London
SE19 3AH
020 8653 9222

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 80% 67% £250,000 £777,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
141 19 481 31 35 0 42 0 41 6
Areas covered
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS DPS Relocation Agent Network
Rankings
Overall Overall
Estate agents
Letting agents
Latest Properties

No Properties

Coulsdon, CR5
Croydon, CR0
Croydon, CR0
Crystal Palace, SE19
London, SE25
Purley, CR8
South Croydon, CR2

“Very friendly and helpful team. They took the time to ......”

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Dec 05,2014
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By: 'Terry'
Dec 05,2014
1 people found
this helpful
Very friendly and helpful team. They took the time to find out exactly what we were looking for, and then found just that. The new place is awesome. Thanks for your help guys....
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“We - me, my wife, and our little cub, 6 months ......”

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Dec 01,2014
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By: 'Gabriele'
Dec 01,2014
3 people found
this helpful
We - me, my wife, and our little cub, 6 months old as we speak - spent two whole weeks trying to locate a nice two bedroom flat in the neighbourhoods of Crystal Palace. We did waste an awful lot of time, bouncing back and forth ...
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Comment on agent fees
Fees are just there, that's a fact. An agent can't do miracles, but can indeed be transparent and most of all very precise about every entry of the fees list. Billie did that very carefully and timely, and we are glad that she did.
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“I'm very happy with the service from Streets Ahead. Jon ......”

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Nov 25,2014
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By: 'Marie'
Nov 25,2014
1 people found
this helpful
I'm very happy with the service from Streets Ahead. Jon is really proactive, professional, friendly and helpful. The whole process has felt very easy rather than stressful. My friend has also bought his house using Streets Ahead and we both rate them very highly as ...
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“We moved into the property on the 5th of September,2014.......”

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Nov 19,2014
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By: 'Selasie'
Nov 19,2014
3 people found
this helpful
We moved into the property on the 5th of September,2014.Surprisingly the only toilet in the house was not functional,the flush handle was broken,part of the cistern was broken and a cord has been connected to the flushing system which has to be ...
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“I was very please with the way i was treated ......”

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Nov 09,2014
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By: 'Romeo'
Nov 09,2014
1 people found
this helpful
I was very please with the way i was treated by the agent, he was nice and friendly. He was able to guide me through telephone conversation and make sure i arrived at the property. He was able to show me around the property both ...
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“I was very pleased with the help I received from ......”

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Nov 08,2014
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By: 'Michelle'
Nov 08,2014
1 people found
this helpful
I was very pleased with the help I received from Jonathan to help me find the right property with the requirements that I had specified. He was friendly and proactive throughout the whole process as well as being informative in response to the many questions ...
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“I contacted Streets Ahead to find a tenant for our ......”

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Nov 04,2014
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By: 'Louise'
Nov 04,2014
2 people found
this helpful
I contacted Streets Ahead to find a tenant for our flat. Jon (Jonathon Claustres) got straight on to it and was very helpful and reassuring. He found me a tenant almost immediately, eased me through the process and made Streets Ahead practically irresistible. He negotiated ...
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“I found Streets Ahead, Crystal Palace to be head and ......”

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Nov 03,2014
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By: 'Stephen'
Nov 03,2014
2 people found
this helpful
I found Streets Ahead, Crystal Palace to be head and shoulders above any other agents I visited. I have just relocated to London and was dreading the task of looking for somewhere suitable to settle. Jonathan Claustres took all the hard work away from me, ...
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“In the three years that we have been dealing with ......”

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Oct 29,2014
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By: 'Tara'
Oct 29,2014
0 people found
this helpful
In the three years that we have been dealing with Jon we have had nothing but exemplary service - he is extremely professional, unbelievably patient when it comes to my never-ending list of property requirements and always willing to go the extra mile. We've found ...
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Comment on agent fees
No one ever likes to pay fees.. but I think SA's are reasonable. No complaints.
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“Jonathan was great in negociating with the landlord and making ......”

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Oct 26,2014
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By: 'Alex'
Oct 26,2014
0 people found
this helpful
Jonathan was great in negociating with the landlord and making the otherwise lengthy referencing process very swift and clear. Everything was excellent from the beginning - Thanks Jonathan!...
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“Jamaal has been really helpful.I was pleased that he ......”

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Oct 20,2014
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By: 'Will'
Oct 20,2014
0 people found
this helpful
Jamaal has been really helpful. I was pleased that he was prepared to make contact with me after I initially wasn't so keen on my first viewing, especially as I looked again and am now very happy with my choice to take the apartment. Everyone ...
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Comment on agent fees
I don't really know how to comment on 'the best price possible'. I am content with the price I am paying for the apartment.
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“Jon has delivered us exactly the flat we wanted. He ......”

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Oct 20,2014
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By: 'Rossella'
Oct 20,2014
0 people found
this helpful
Jon has delivered us exactly the flat we wanted. He has permit us to see our desidered flat as first customer so we could take it. He has been really kind and showed us the local amenities to make feel us comfortable about the area ...
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“Dear Sirs We were looking to rent a house on ......”

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Oct 19,2014
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By: 'Marta'
Oct 19,2014
1 people found
this helpful
Dear Sirs We were looking to rent a house on a very urgent basis and we went to streets ahead where Billie Blankson welcomed us with a very polite and genuine smile. Although there was no houses available according to our budget, she showed us ...
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“Jon was very helpful from our initial phone call right ......”

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Oct 15,2014
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By: 'Marion'
Oct 15,2014
1 people found
this helpful
Jon was very helpful from our initial phone call right through to our meeting and viewing of the property. I felt Jon understood exactly what I required and my budget. In my opinion Jon is completely professional, very pleasant to deal with and knows his ...
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Comment on agent fees
The fees are very reasonable and I felt very competitive with other agents.
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“Jonathan was super helpful throughout our hunt for a new ......”

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Oct 15,2014
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By: 'Leah'
Oct 15,2014
0 people found
this helpful
Jonathan was super helpful throughout our hunt for a new home. He was really honest about what our budget would allow us and what Streets Ahead had to accommodate that. We found Jonathan to be so refreshing compared to the other agents we had gone ...
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“I called Jamal on a wednesday, but he wasn't available. ......”

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Oct 10,2014
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By: 'Philip'
Oct 10,2014
0 people found
this helpful
I called Jamal on a wednesday, but he wasn't available. First thing thursday he had called me with a potential property. That evening I reviewed the property, and I signed up for it. All in all, thats a pretty amazing service compared to the previous ...
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Comment on agent fees
Who would ever be satisfied by fees? But they are cheaper in comparison to other agents, so although I am complaining, I have no right to.
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“Billie was very supportive and quick on the hand finding ......”

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Oct 03,2014
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By: 'Marco'
Oct 03,2014
3 people found
this helpful
Billie was very supportive and quick on the hand finding myself and my partner a suitable place for us to live. The location is very good and the house/flat is what we were looking for. Billie was able to find something that we really ...
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“Almost immediately after agreeing to rent one Streets Ahead properties, ......”

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Sep 29,2014
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By: 'Tariq'
Sep 29,2014
6 people found
this helpful
Almost immediately after agreeing to rent one Streets Ahead properties, Jonathan was insistent on us leaving him a review, chasing me up on a couple of occasions to check if I have done it. I did as instructed and left a positive review, and at ...
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What agent could do to change your mind?
Read the review.
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By: Nick Durkin
Sep 30, 2014
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Dear Tariq, I am obviously very disappointed to read your review, as branch manager I take your comments very seriously and I would like to sincerely apologies for the stress and inconvenience this has caused. I would like the opportunity to discuss the service you have received and resolve any outstanding matters with yourself in person. Please call me on 020 8683 8112 or e-mail [email protected] so we can arrange a meeting at your convenience either in the office or at the p ...

“This is probably the worst experience of renting a property ......”

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Sep 29,2014
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By: 'Yasmin'
Sep 29,2014
4 people found
this helpful
This is probably the worst experience of renting a property with an estate agent I have EVER had. The company at the crystal palace branch have been incompetent with pretty much everything. From the start when they tried to convince me that I was talking ...
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By: Nick Durkin
Sep 30, 2014
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Dear Yasmin sas I am obviously very disappointed to read your review, clearly on this occasion the service you have received has simply not been good enough and as branch manager I take your comments very seriously and I would like to sincerely apologies for all the stress and inconvenience this has caused. I will also be investigating the matter internally and making sure these issues don’t happen agiain I would like the opportunity to discuss your case with you in person, please c ...

“We found Billie the most welcoming and caring agent about ......”

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Sep 23,2014
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By: 'Ruta'
Sep 23,2014
3 people found
this helpful
We found Billie the most welcoming and caring agent about us and finding the right property haven't been easier! She did all she could, showed us enough properties to choose from and allways kept in touch of every step. We are very grateful that we ...
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“He is very cooperative and professional person.he is very ......”

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Sep 21,2014
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By: 'faiza'
Sep 21,2014
0 people found
this helpful
He is very cooperative and professional person.he is very flexible and punctual. I really appreciate his dealings with us....
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“Jonathan went out of his way to provide an excellent ......”

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Sep 21,2014
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By: 'Anna-Maria'
Sep 21,2014
0 people found
this helpful
Jonathan went out of his way to provide an excellent service. He was friendly and always willing to answer any queries. He made sure we found the right property to suit our needs and we are very grateful for all his help....
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“Jonathan was very helpful with our property search. He was ......”

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Sep 21,2014
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By: 'Daniel'
Sep 21,2014
0 people found
this helpful
Jonathan was very helpful with our property search. He was flexible with the timings of when we could view the property and even picked us up from the station to take us there. We are very pleased with the outcome of the property and are ...
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“Jon was very helpful in finding me a new flat ......”

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Sep 18,2014
Minithumbup
By: 'Peter'
Sep 18,2014
1 people found
this helpful
Jon was very helpful in finding me a new flat so promptly when I had such a short turn around time (1 week). Thanks for your help Jon, appreciate it....
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“We where looking for a flat in the crystal palace ......”

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Sep 18,2014
Minithumbup
By: 'Peter'
Sep 18,2014
0 people found
this helpful
We where looking for a flat in the crystal palace area and Jonathan managed to give as an idea of what's on the market and what we really need and eventually he just found the right place in less than 10 days. Thank you Jon!...
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“Thank you to the agency and especially to Jonathan Clausters ......”

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Sep 11,2014
Minithumbup
By: 'Irina'
Sep 11,2014
1 people found
this helpful
Thank you to the agency and especially to Jonathan Clausters to find my desired flat so quikly. I hope we will continue our mutual collaboration in future. Wish you good luck!...
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“We would like to thank Jamaal Tingling and all at ......”

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Sep 10,2014
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By: 'Dave'
Sep 10,2014
0 people found
this helpful
We would like to thank Jamaal Tingling and all at Streets Ahead for helping us find and secure a lovely new home in Crystal Palace. Jamaal went out of his way to help, and ultimately made sure we found our new place, always providing warm ...
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“Rasik Bhojani, has been very supportive, polite and professional in ......”

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Sep 07,2014
Minithumbup
By: 'Daniel'
Sep 07,2014
1 people found
this helpful
Rasik Bhojani, has been very supportive, polite and professional in his handling of our property. Whenever a request, was asked Rasik was able to answer the requesting or work hard to find the answer. Score out of 10 was 8...
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“We have rented for over ten years and have never ......”

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Sep 03,2014
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By: 'JamieH'
Sep 03,2014
5 people found
this helpful
We have rented for over ten years and have never dealt with such an incompetent agent. Very defensive rather than finding solutions and some things that are just crazy. No receipt of bond and advance rent payment, to which they don't believe they have ever ...
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What agent could do to change your mind?
The agent should have done their job. Not been Defensive when questioned about poor service. We just wanted solutions to concerns and issues at our property, not an argument. Learn customer service skills
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By: Nick Durkin
Sep 18, 2014
View all comments (1)
Dear JamieH Please accept my apologises for the service you have received during your move, this should be an exciting time moving into a new property and I’m sorry you have had issues to deal with. We pride ourselves on delivering excellent customer service and clearly on this occasion we have failed to do so. I would like to personally look into any outstanding issues you may have, please email me directly on [email protected] or call 020 8683 8112 and I will be ha ...

“Ryan was my contact before my offer was accepted and ......”

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Sep 03,2014
Minithumbup
By: 'Frances'
Sep 03,2014
2 people found
this helpful
Ryan was my contact before my offer was accepted and he was clear and upfront in relation to the negotiations. I have no complaints and felt that all was very well handled. The purchase was then handed over to Mary Jane who was excellent. She ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Streets Ahead, London SE19 3AH



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