Streets Ahead
Crystal Palace, London, SE19
4.6/5, 796 reviews
93% recommended
80% sales valuation accuracy
67% sales fee satisfaction
Streets Ahead has one of the best estate agent branches in the Crystal Palace area. Our office is located on Westow Street in the heart of the towns commercial and shopping area. If you are traveling ... show more Streets Ahead has one of the best estate agent branches in the Crystal Palace area. Our office is located on Westow Street in the heart of the towns commercial and shopping area. If you are traveling by public transport, you can reach us through the main Crystal Palace railway station. Streets Ahead Crystal Palace cover property sales and lettings in and around the town.

Why Streets Ahead in Crystal Palace?


We have been serving clients in South East London for more than 25 years. We have over 90 property professionals working in our branches across London. Each of our offices is open 7 days a week for your convenience. Crystal Palace Estate agents provide services including property sales, lettings, investments, new buildings and land purchases.




Streets Ahead are multi-award winning estate agents. Since 2010 we have received 29 awards nationwide. We are most proud of our Sunday Times and The Times awards which are judged by property professionals. For 3 years in a row, we have been recognised with a gold medal in Best Customer Service. This award means everything to us since it reflects on our dedication, hard work, and training to provide the best possible tailored service to each client. Winning such titles helps us grown, hire the best staff and offer great development opportunities to retain our best staff members. Another award we are proud of is Silver in Property Management. Any lettings agency in Crystal Palace would argue that managing landlords and tenants is the hardest job. We are very happy to be recognized in the challenging work of property management.

Crystal Palace area guide


It is the main area where five London borough meets, including Croydon, Bromley and more. Crystal Palace has a busy central area, known as The Triangle, where you can find most of the towns trendy bars, restaurants, and shops. Most of the residential properties in the area are rental apartments in converted period houses, split level maisonettes, terraced houses and more. If you would like to find out about current properties available in Crystal Palace, do not hesitate to visit our website or contacts our estate agents branch directly.

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Latest Reviews

View all Reviews 796
29th Aug 2024
reviewed by 'Lesley'
“I have have found streets ahead to be the worst agent I have ever had to deal with. They do ......”
6th Nov 2023
reviewed by 'Lukman'
“It was a wonderful experience dealing with Street Ahead, in particular Autumn Bailey and Emma. I have been searching with ......”
15th Dec 2022
reviewed by 'Theresa'
“I am very pleased with the help Gemma gave me when I was looking for a property to rent, very ......”
19th Nov 2022
reviewed by 'Basak & Yagiz'
“Great costumer service. We would like to thank to Enzo and Emma for their friendly and helpful approach. We didn't ......”
2nd Nov 2022
reviewed by 'Reviews'
“AVOID THIS COMPANY AT ALL COST ! They are dodgy , unreliable, have loads of attitude even the manager whom I spoke ......”
22nd Oct 2022
reviewed by 'Taraash'
“Finding a house in london is as it is stressful, and to do it in this climate was even more ......”
Opening Hours
  • Monday: 08:30 - 19:00
  • Tuesday: 08:30 - 19:00
  • Wednesday: 08:30 - 19:00
  • Thursday: 08:30 - 19:00
  • Friday: 08:30 - 18:00
  • Saturday: 08:30 - 17:00
  • Sunday: Closed
Address

Streets Ahead
4 - 8 Westow Street
Crystal Palace,London
Greater London
SE19 3AH
020 8653 9222

update staff | update details

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 80% 67% £250,000 £777,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
141 19 481 31 35 0 42 0 41 6
Areas covered
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS DPS Relocation Agent Network
Rankings
Overall Overall
Estate agents
Letting agents
Latest Properties

No Properties

Coulsdon, CR5
Croydon, CR0
Croydon, CR0
Crystal Palace, SE19
London, SE25
Purley, CR8
South Croydon, CR2

“We met Adam to view a property, during which he ......”

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Feb 14,2012
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By: 'muso'
Feb 14,2012
36 people found
this helpful
We met Adam to view a property, during which he showed us round, whilst being sensitive to our desire to explore without too much explanation. He was on hand to answer questions on the phone and was very clear, friendly and straightforward. Jola was also ...
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“Speed: This agent has so far been the only one ......”

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Feb 08,2012
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By: 'TinaS'
Feb 08,2012
37 people found
this helpful
Speed: This agent has so far been the only one that came back to us with a suitable property to view which was also the property we will be renting out shortly. Service: All estate agents at the Crystal Palace branch, particularly John C, have ...
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“Streets Ahead were an excellent agent to deal with. They ......”

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Feb 02,2012
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By: 'Scott'
Feb 02,2012
62 people found
this helpful
Streets Ahead were an excellent agent to deal with. They were our 3rd agent to try over a 6 month period, and they found our buyer within 24 hours. All the staff I dealt with were helpful and professional. Warren was particularly helpful as a progressor, and ...
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“On searching for an agent to let my property in ......”

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Feb 02,2012
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By: 'Rod'
Feb 02,2012
62 people found
this helpful
On searching for an agent to let my property in Anerley, SE20, I chose several agents to get the feel of what I should expect as a first time landlord, from more that one agent, after meeting with the representatives of these agents, including Nick ...
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“Very pleased with the service, I dealt with Naomi who ......”

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Jan 27,2012
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By: 'Yasmin'
Jan 27,2012
35 people found
this helpful
Very pleased with the service, I dealt with Naomi who was extremely helpful and attentive. I would have no hesitation in recommending Streets Ahead again....
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“Just wanted to write a noteabout the fantastic experience I ......”

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Jan 25,2012
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By: 'Paul'
Jan 25,2012
35 people found
this helpful
Just wanted to write a noteabout the fantastic experience I had with streets ahead in Crystal Palace. Joe was very patient and helpful when I was looking for my perfect pad, taking time to understand and respond to my fussiness! Then, when I found the ...
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“I wanted to take the opportunity to thank Matthew Johnson ......”

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Jan 24,2012
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By: 'Neil'
Jan 24,2012
30 people found
this helpful
I wanted to take the opportunity to thank Matthew Johnson at Streets Ahead for all his help in finding me a flat. this is the second time he find me a property. as agent matt is true professional, he was efficient , good humoured, curteous and ...
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“I have to say, that I have been dealing with ......”

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Jan 22,2012
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By: 'Luisa'
Jan 22,2012
30 people found
this helpful
I have to say, that I have been dealing with many agents during this process of looking for a new home for me and my family- and there have been none that have been more efficient than the staff at Streets Ahead, particularly John C. ...
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“I used Streets Ahead in Crystal Palace to let our ......”

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Jan 19,2012
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By: 'EP'
Jan 19,2012
28 people found
this helpful
I used Streets Ahead in Crystal Palace to let our my house. I was moving to America and had very little time to let the house out. The service was very professional; they understood our needs and worked with us to get the house let ...
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“I am currently in the process of buying my first ......”

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Jan 18,2012
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By: 'Beverley'
Jan 18,2012
28 people found
this helpful
I am currently in the process of buying my first property. I admit that I was a little dubious of estate agents and several others I visited in Crystal palace did little to change that feeling! Luckily, I then went to Streets Ahead. From the ...
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“Thanks to Jon at the Westow Street branch for swiftly ......”

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Jan 14,2012
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By: 'John'
Jan 14,2012
24 people found
this helpful
Thanks to Jon at the Westow Street branch for swiftly locating a property suited to our needs, in a great location, and exactly at our requested budget. The process was professional and transparent and we have no complaints....
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“Streets Ahead at Crystal Palace were very professional and worked ......”

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Jan 11,2012
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By: 'Rebecca'
Jan 11,2012
24 people found
this helpful
Streets Ahead at Crystal Palace were very professional and worked so hard in selling our property. The contact was always superb , the whole team worked really hard , were reliable & were really pleasant to do business with. I would recommend using them totally....
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“I would like to say a big thank you to ......”

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Jan 06,2012
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By: 'Gary'
Jan 06,2012
23 people found
this helpful
I would like to say a big thank you to John C at Streets Ahead for his excellent work in assisting me in finding a property to let. My availability for viewings was very restrictive and sometimes unpredictable yet John persisted with fine professionalism and ...
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“I wanted to take the opportunity to thank Jon at ......”

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Jan 06,2012
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By: 'Emma'
Jan 06,2012
21 people found
this helpful
I wanted to take the opportunity to thank Jon at Streets Ahead for all his help in finding me a flat. I visited their office on Saturday, and by Monday he had found me the perfect place. He really understood my requirements, and made the ...
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“Matthew Johnson was very helpful to us whilst searching for ......”

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Jan 05,2012
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By: 'valerie'
Jan 05,2012
19 people found
this helpful
Matthew Johnson was very helpful to us whilst searching for a property. He is a good agent and we would strongly recommend him to anyone who is searching for a property....
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“Great service. Joe from Crystal Palace branch, was a great ......”

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Jan 02,2012
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By: 'Kat'
Jan 02,2012
17 people found
this helpful
Great service. Joe from Crystal Palace branch, was a great help. Very enthusiastic and hard working. Keep up the good work!...
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“We took a little time to get our act together ......”

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Dec 22,2011
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By: 'Ian'
Dec 22,2011
16 people found
this helpful
We took a little time to get our act together but once this was done SA were excellent. I dealt with one person, except when she went holiday and then the person standing in for her was very efficient. They always got back to me ...
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“My husband and I were looking to buy a property ......”

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Dec 22,2011
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By: 'Sharlz'
Dec 22,2011
18 people found
this helpful
My husband and I were looking to buy a property in Croydon and Adam Windley form the Addiscombe branch of Streets Ahead was incredibly helpful, insightful and spot on with finding us properties that fit our budget and needs. So accommodating, friendly, approachable and above ...
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“Very happy with the service from Nick Durkin @ Streets Ahead ......”

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Dec 18,2011
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By: 'sean'
Dec 18,2011
16 people found
this helpful
Very happy with the service from Nick Durkin @ Streets Ahead in helping me find a flat so quickly. thanks...
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“I just want to say a big thank you to ......”

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Dec 14,2011
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By: 'Prov'
Dec 14,2011
15 people found
this helpful
I just want to say a big thank you to Jonathan Claustres from street Ahead Crystal Palace. He was brilliant in helping me find a property to rent. Even though i had a bit of personal issues along the way he did everything to help ...
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“I was recently looking for flat to rent, I had ......”

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Dec 11,2011
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By: 'hackedoff'
Dec 11,2011
13 people found
this helpful
I was recently looking for flat to rent, I had recently been let down by another estate agent/landlord and was keen for a hassle and stress free move. I told this to the representative at Streets Ahead who reassured me that the last thing ...
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What agent could do to change your mind?
Told the truth and did their jobs properly, act in a proper manner.
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By: Dave
Apr 15, 2012
View all comments (2)
To Bob Hay, That has to be the first reply to a complaint on this website I have seen which hasn't been abusive. I am disgusted at the unprofessionalism of pretty much all other Agents on this site when replying to complaints, and the practices they carry out in general. I must say from the outlook you have an Agency to be proud of. Much more professional staff and management. Well Done! Dave Purley ...

“Found streets ahead one of the best agencies we have ......”

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Nov 28,2011
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By: 'Bex117'
Nov 28,2011
15 people found
this helpful
Found streets ahead one of the best agencies we have come across in London (few dodgy and un-organized ones along the way). With Streets ahead, particularly Jon Claustres from lettings in crystal palace, he went above and beyond on tue/15/2011 by essentially listening to what ...
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“I can say without hesitation how impressed I was with ......”

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Nov 18,2011
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By: 'Wayne'
Nov 18,2011
12 people found
this helpful
I can say without hesitation how impressed I was with the service I received from Matt Johnson at Streets Ahead. Having been under a bit of pressure to seek a new accomodation last May as my ex-landlord had sold his property, and also compounded by ...
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“I've recently dealt with Streets Ahead, Jon Claustres, in particular, ......”

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Nov 12,2011
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By: 'Beth'
Nov 12,2011
12 people found
this helpful
I've recently dealt with Streets Ahead, Jon Claustres, in particular, in my search for a one bed flat to rent in the Crystal Palace area. My experience was very short (just as it was a very efficient process) but none the less still sweet! Jon ...
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“Being completely honest, I have used Streets Ahead as a ......”

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Nov 08,2011
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By: 'David'
Nov 08,2011
12 people found
this helpful
Being completely honest, I have used Streets Ahead as a letting agent before, and did unfortunately have a few issues. However, my recent experience of them has been nothing but positive and they quickly and painlessly secured a tenant when I needed it most, despite ...
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“John C was extremely helpful and worked very hard to ......”

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Nov 07,2011
Minithumbup
By: 'Will_C'
Nov 07,2011
9 people found
this helpful
John C was extremely helpful and worked very hard to find us a property that matched our requirements. We were actually registered with several agents but Streets Ahead gave us more options than the others and John made sure that they were all within the ...
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“Overall, very good. Got an excellnet rent for my property ......”

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Nov 06,2011
Minithumbup
By: 'Matthew'
Nov 06,2011
10 people found
this helpful
Overall, very good. Got an excellnet rent for my property in a highly efficient way. The process was smooth and the agents were proactive....
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“Joe Reeves was very efficient in the handling of my ......”

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Nov 05,2011
Minithumbup
By: 'Kash'
Nov 05,2011
10 people found
this helpful
Joe Reeves was very efficient in the handling of my let. He was able to deliver a class customer service which went beyond the call of duty, in that he was able to return calls speedily and get the ball rolling with the process of ...
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“Jonathan C. I don't know how to THANK YOU for ......”

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Nov 01,2011
Minithumbup
By: 'Ania'
Nov 01,2011
9 people found
this helpful
Jonathan C. I don't know how to THANK YOU for everything what You did for me. It was very difficult time for me. And Jonathan he knew how to change. Always smiling,friendly ,very helpful and warm approach to the customers . If I have recommend ...
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“Interesting experience with streets ahead! Initially I thought my agent ......”

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Oct 31,2011
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By: 'Cassandra'
Oct 31,2011
8 people found
this helpful
Interesting experience with streets ahead! Initially I thought my agent was a typical salesman but after the third property he managed to exceed my expectations, which suprised me! He was pleasant and helpful, answering any questions I had in a timely manner. So thanks Jon ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

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Awards won by Streets Ahead, London SE19 3AH



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