100% sales valuation accuracy
100% sales fee satisfaction
93% lettings valuation accuracy
86% lettings fee satisfaction
Welcome to Townends Estate Agents, Chiswick. We are a team of friendly, proactive and professional estate agents, determined to secure the best possible price for the properties we sell and let, with a successful track record of finding our clients the perfect buyer or tenant. Areas we cover include; Chiswick, ...
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Welcome to Townends Estate Agents, Chiswick. We are a team of friendly, proactive and professional estate agents, determined to secure the best possible price for the properties we sell and let, with a successful track record of finding our clients the perfect buyer or tenant.
Areas we cover include; Chiswick, Bedfrod Park, Brentford, Kew, Strand on the Green and Acton
Whatever your property needs we offer all our clients a complete property solution with excellent customer care at the core. Our services include: residential sales, lettings and management, mortgages, conveyancing, surveying and property maintenance.
Our ability to listen and really understand your requirements, combined with more than 25 years of in depth experience and local knowledge about Chiswick and the surrounding areas, means we£re perfectly placed to sell or let your property.
Areas we cover include; Chiswick, Bedfrod Park, Brentford, Kew, Strand on the Green and Acton
Whatever your property needs we offer all our clients a complete property solution with excellent customer care at the core. Our services include: residential sales, lettings and management, mortgages, conveyancing, surveying and property maintenance.
Our ability to listen and really understand your requirements, combined with more than 25 years of in depth experience and local knowledge about Chiswick and the surrounding areas, means we£re perfectly placed to sell or let your property.
Latest Reviews
6th Dec 2021
reviewed by 'Ismahil Dehghani'
29th Jan 2021
reviewed by 'Simona'
21st Dec 2020
reviewed by 'christine'
3rd Aug 2020
reviewed by 'Rosetta'
25th Oct 2019
reviewed by 'tom'
Opening Hours
Address
Stirling Ackroyd
440 Chiswick High Road
Chiswick,London
Greater London
W4 5TT
020 8994 7022
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £425,000 | £600,000 |
| Lettings | 93% | 86% | £1,000 | £3,250 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 56 | 1 | 54 | 3 | 32 | 0 | 18 | 1 | 3 | 1 |
Areas covered
- TW8
- Chiswick, Bedford Park,
- W3
- Brentford, Kew,
- W4
- Strand on the Green, Acton
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
Overall
Overall
Latest Properties
No Properties
Dec 06,2021
Dec 06,2021
0
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I rented the place from Town Ends, They didn't check the place properly before renting it out. First few months showering with cold water. Heating doesn't work, never worked at all. I can keep going on for hours about how they're behaving… I have had ...
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Jun 09, 2022
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I am extremely sorry to hear that you got cold. Had you of grown more hair like a monkey then this may have helped somewhat… so I have heard…
I hope that you have found yourself a new and significantly warmer climate now.
Take care ?? ...
Jan 29,2021
Jan 29,2021
0
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I had a very pleasant experience and they were very helpful! They patiently provided me with all the information and guided me through all the steps. Thank you for everything!...
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Dec 21,2020
Dec 21,2020
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Ryan Maher
Very friendly and so so helpful
Showed us around and gave us great advise as we are still new to the UK
Ryan went above and beyond
Thank you...
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Aug 03,2020
Aug 03,2020
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I had a very pleasant experience when renting out my property recently. Honor who heads the Chiswick office is extremely professional in manner, and work ethic. She was readily available to guide with administrative problems, and efficient in following up queries. Property turned around quickly ...
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Oct 25,2019
Oct 25,2019
1
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Dawn and Aggie were brilliant. They pitched my property perfectly and I accepted an offer within a couple of weeks - in a difficult market.
Always pleasant to deal with and very professional.
What more could I ask for?...
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May 08,2017
May 08,2017
3
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this helpful
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Property uploaded very quickly and several tenants viewed that night. Suitable offers negotiated and tenant confirmed. Quite seamless, from listing to move in date....
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Comment on agent fees
Fees negotiated to acceptable level.
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Apr 17,2017
Apr 17,2017
2
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Very professional duo and they worked great with each other to ensure everything went ahead as smoothly as possible with my tenancy....
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Comment on agent fees
GOOD
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Mar 13,2017
Mar 13,2017
1
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The service was great and Erol answered all my queries in an efficient manner. I was very happy with the professionalism and friendly approach and would recommend using Townends. Thank you to Erol and the team....
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Comment on agent fees
Good
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Mar 02,2017
Mar 02,2017
3
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I cannot recommend Townends highly enough. Sam has been responsible for letting my flat, which involved a lot of complications and dramas, which he dealt with in a really professional and calm way and really made me feel that my property is in safe hands ...
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Comment on agent fees
As mentioned, slightly higher than other agencies - but utterly worth it.
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Mar 02,2017
Mar 02,2017
2
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Had good experience with Sam. He listened to our expectations and found the best property for us. Him and his team managed to help us to move in within a few days.
Highly recommended by us....
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Comment on agent fees
In line with other agents
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Feb 24,2017
Feb 24,2017
1
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I was very impressed how quickly they managed to let my flat the first time I used Townends a couple of years ago. So went back to them when my tenant moved out. Again they managed to find a suitable tenant within a week. The ...
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Comment on agent fees
competitive
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Jan 18,2017
Jan 18,2017
1
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Ben undertook the photographs and marketing of our property. He promoted the property well and dealt with buyers professionally. Ben was also really good at managing purchasers who had unrealistic expectations of post Brexit properties....
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Comment on agent fees
No comment
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Oct 27,2016
Oct 27,2016
1
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** is a very helpful professional. Always polite, patient, friendly and he's always willing to go the extra mile.
We have recommended him to our friends who were looking to rent/buy. They all had very positive review of him....
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Aug 22,2016
Aug 22,2016
1
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Good transaction and thanks to Sam for making this relatively easy and responding to our queries quickly and within timely manner. Very professional with friendly and helpful attitude. Highly recommended Sam and his team in Chiswick. Thanks...
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Comment on agent fees
Good - pretty standard in comparison to other agents but its justifiable with the service you get!
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Aug 18,2016
Aug 18,2016
1
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Sam has been extremely responsive, knowledgeable and amiable throughout the transaction. I would recommend Sam without a doubt for those looking to rent a property in Chiswick....
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Aug 15,2016
Aug 15,2016
1
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Sam was very helpful and pleasant to do business with. Very smooth tenancy and he helped with all the bits which I wasn't sure about.
Highly recommend him if you're looking to rent in Chiswick.
M...
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Comment on agent fees
Happy with fees.
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Aug 15,2016
Aug 15,2016
2
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First time renting in UK and with having Sam and my own relocation agent everything went through fine and with no problem. We only stay in our new home for 3-4 nights a months but still very much like it....
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Comment on agent fees
GOOD
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Aug 12,2016
Aug 12,2016
1
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Dear Sam,
I just want to thank you for your help with all the check-out advice you gave me. I really do appreciate it and I thank you for taking the time to help me!
Although I will be temporary working abroad for my employer ...
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Comment on agent fees
Fees are very reasonable
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Aug 04,2016
Aug 04,2016
1
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Sam was extremely professional and helpful. Always on time for viewings and always prompt in response. Having delt with other agents Sam's performance was standout....
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Comment on agent fees
The agents fees are very high.
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Jul 04,2016
Jul 04,2016
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As a buyer of a property with Townends, Marc and Victoria were highly professional throughout and assisted in completing what proved to be a challenging purchase for reasons outside of Townends' control...
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Comment on agent fees
Not applicable
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Jun 16,2016
Jun 16,2016
2
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Sam was very polite, very friendly and helpful. I bought my flat with Townends (different branch) and have always had a good experience with them....
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Comment on agent fees
in line with the market
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May 11,2016
May 11,2016
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Matt on Lettings and Marc on sales have for the last few years provided excellent professional service levels. They know their respective markets very well and also give me useful constructive feedback when I have let and sold my investment properties. I have not tended ...
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Comment on agent fees
good
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May 10,2016
May 10,2016
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Great service, very professional.
Matt was able to find great high quality tenants, the service was fast and efficient.
Will definitely use him again in the future....
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Apr 20,2016
Apr 20,2016
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We were treated excellently by Victoria even when asked to view property a few times. She was helpful and anything she wasn't sure of she made the point of finding out for us.
Marc anserwed all our queries and worries professionally and was very efficient. ...
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Comment on agent fees
Good
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Apr 20,2016
Apr 20,2016
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Always felt they could be trusted and always happy to give an update and explain where we were. Found lots of buyers u like some other agencies. Very helpful in little things too like taking meter readings. Would definitely use Townends again over others....
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Comment on agent fees
Fair and competitive fee
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Apr 20,2016
Apr 20,2016
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We sold and bought properties at the same time using Townends. Marc and Victoria were very professional, proactive and always available....
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Comment on agent fees
good
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“Very approachable, friendly and professional. Accommodating and able to understand ......”
Apr 20,2016
Apr 20,2016
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Very approachable, friendly and professional. Accommodating and able to understand client requirement/situation and resolve any incoming issues in timely manner. Excellent service....
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Apr 20,2016
Apr 20,2016
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We have sold two properties through Townends and (even with a different management team for each sale as they were 3 years apart), always found them enthusastic, knowledgeable and approachable. Any issues were dealt with immediately (for example we weren't happy with our first set of ...
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Comment on agent fees
Competitive
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Apr 18,2016
Apr 18,2016
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Have apartment on three floors in Chiswick High Rd which I refurbished in 2012 -it was in a mess - .....Matthew Huybrechts introduced himself to me when I advertised to let late 2012 with another agent ..
I found Matt very helpful, very professional ....Townsend have been my ...
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Comment on agent fees
Very good....drops substantially the 2nd year
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Apr 15,2016
Apr 15,2016
2
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Sam was amazing and we had a very good experience with him. We've interacted with many estate agents and we really liked him.
He listened to what we want and only showed the apartments that we were genuinely interested in. We appreciated that he didn't ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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Last updated at 2:28 PM 21/11/2017 by allAgents
