96% sales valuation accuracy
97% sales fee satisfaction
94% lettings valuation accuracy
94% lettings fee satisfaction
Stags experienced and professional staff are waiting to assist you with your property enquiry.Stags Truro office is situated in Lemon Street, a wide attractive Georgian street, which is widely regarded as the best street in the city. The office was opened in 1999 and has a flourishing estate agents team ...
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Stags experienced and professional staff are waiting to assist you with your property enquiry.
Stags Truro office is situated in Lemon Street, a wide attractive Georgian street, which is widely regarded as the best street in the city. The office was opened in 1999 and has a flourishing estate agents team and an established letting agents team. The Professional Services department can also be found here, giving expert advice on all planning, estate management and rural business issues, as well as carrying out professional valuations for probate, matrimonial disputes and inheritance tax to name but a few.
There are plenty of attractions in Truro, including the indoor Pannier Market, which is open all year round, the Hall for Cornwall (a performing arts venue), The Royal Cornwall Museum, and the Winter Festival, with its hugely popular paper lantern parade. The independent and state schools in the area rank well and offer education from 3 – 18.
Truro and the surrounding area is a wonderful part of the world and boasts renowned surfing beaches, coastal walks and excellent sailing waters. Within easy reach of the city are historic fishing villages including Fowey, Mevagissey, St Mawes, Mousehole, St Ives and Padstow.
Stags Truro office is situated in Lemon Street, a wide attractive Georgian street, which is widely regarded as the best street in the city. The office was opened in 1999 and has a flourishing estate agents team and an established letting agents team. The Professional Services department can also be found here, giving expert advice on all planning, estate management and rural business issues, as well as carrying out professional valuations for probate, matrimonial disputes and inheritance tax to name but a few.
There are plenty of attractions in Truro, including the indoor Pannier Market, which is open all year round, the Hall for Cornwall (a performing arts venue), The Royal Cornwall Museum, and the Winter Festival, with its hugely popular paper lantern parade. The independent and state schools in the area rank well and offer education from 3 – 18.
Truro and the surrounding area is a wonderful part of the world and boasts renowned surfing beaches, coastal walks and excellent sailing waters. Within easy reach of the city are historic fishing villages including Fowey, Mevagissey, St Mawes, Mousehole, St Ives and Padstow.
Latest Reviews
12th Jul 2023
reviewed by 'Brian Payne'
9th Dec 2020
reviewed by 'Steve'
28th Jan 2020
reviewed by 'David'
11th Dec 2019
reviewed by 'Michael'
Opening Hours
Address
Stags
61 Lemon Street
Truro
Cornwall
TR1 2PE
01872 264488
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 96% | 97% | £275,000 | £949,000 |
| Lettings | 94% | 94% | £750 | £2,700 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 17 | 0 | 14 | 2 | 23 | 1 | 9 | 1 | 2 | 1 |
Areas covered
- TR1
- Cornwall
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
Overall
Overall
Latest Properties
No Properties
Jan 03,2018
Jan 03,2018
1
people found
this helpful
this helpful
very pleased with Ian he did so much work for us and made our sale a hassle free experience . we will be happy to do business with him again...
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Comment on agent fees
very reasonable for the amount of work that is involved
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Dec 14,2017
Dec 14,2017
0
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TheStags team - in particular Georgia - have been efficient, proactive and extremely helpful through what has been a very protracted process. Contracts finally exchanged! Thank you so much...
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NA
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Dec 13,2017
Dec 13,2017
0
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Very good service from Georgia. office would benefit from better internal communications. messages tend to get lost on a regular basis...
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Comment on agent fees
high fees but you are paying for a quality service
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Nov 25,2017
Nov 25,2017
0
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Having just completed a purchase, I can honestly say that I have had a very pleasant experience - the purchase was made via Stags. Dee has been so pleasant and helpful throughout the entire process and has perfectly liaised between myself and the vendor.
Thank ...
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N/A
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Nov 06,2017
Nov 06,2017
0
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We would like to thank Stags for their excellent service selling our property. We would defiantly recommend them as agents.
In particular we were very impressed with Ian Osborne and Georgia Prowse who offered great support throughout the process and were very helpful....
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Oct 12,2017
Oct 12,2017
0
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Dee was very helpful, always ensuring telephone messages were responded to, She was acting for the Vendors and we were the buyers - she did a great job of selling the features of Tremanda to us, especially the location and view, striking just the right ...
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Oct 10,2017
Oct 10,2017
0
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The staff at Stags Truro performed an excellent service in selling my property despite unforeseen setbacks from outside influences. Although we first thought that they had valued the property too high compared to other local estate agents, they stood by their valuation and actually achieved ...
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Aug 24,2017
Aug 24,2017
0
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Georgia dealt with my purchase of a beautiful local Cornish property impressively, this purchase was made especially problematic by the buyers of my own property in surrey dropping out three times all at various stages along the way.
Georgia persevered throughout this process, several times ...
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Comment on agent fees
Good
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Aug 16,2017
Aug 16,2017
0
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An extremely professional and tailored service led by Emily and Joanne. We needed to find a place to rent on a short time scale. Our needs were met with due diligence and extreme proficiency - we had viewings lined up very quickly. The small details ...
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Comment on agent fees
Rather steep, but arguably the best local firm for Lettings.
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Jul 13,2017
Jul 13,2017
0
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Retiring as a residential landlord and finding a suitable agency to administer my lettings has not been easy.
After four years and five agencies I've found one thats reliable and a pleasure to work with.
Joanne and Emily of Stag's have proven they are just ...
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Comment on agent fees
I never discuss money
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Jun 28,2017
Jun 28,2017
0
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Having rented for over 10 years both privately and through an agency, Emily at Stags has by far made this the smoothest move yet. Although the rental fees are higher than most agents, for the first time as a tenant I have felt they are acting ...
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Comment on agent fees
Higher than most I have rented through before
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Jun 15,2017
Jun 15,2017
1
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Stags sold our property between Truro and St. Austell in June 2017, the property was marketed in 3 lots to ensure we received active interest for the property. Georgia Prowse was instrumental in managing all 3 lot sales, keeping all parties focussed on completing the transactions. I can't ...
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Comment on agent fees
Fees were as expected
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Jun 02,2017
Jun 02,2017
1
people found
this helpful
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We used Stags to find our current rental property. Emily has been a wonderful and proactive estate agent to deal with, always so helpful, polite and happy to help.
She always responds to emails promptly and makes an effort to go above and beyond - ...
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Comment on agent fees
In comparison to other agents the fees are reasonable, though they have recently put these up.
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Apr 18,2017
Apr 18,2017
1
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I found Joanne to be a professional and dedicated property manager. She has a gift for matching landlords and tenants to create a win win situation. She is by far the best property manager I have encountered in all of Cornwall and I would never ...
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Comment on agent fees
The fees are very reasonable compared to the other agencies I have encounter.
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Mar 31,2017
Mar 31,2017
2
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Ian and Georgia were particularly professional and helpful throughout a sale that had a few peculiarities. Ian was very understanding with our situation, and worked with us all the way. Once a buyer was found, Georgia took over and worked in an exemplary manner, always ...
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Comment on agent fees
Being a tight-fisted sort of person, I thought the fees were high to start with, but having looked at a number of cheaper agents, Stags of Truro came across as being more professional, and more suitable for our sale. We are pleased that we chose Stags - having had some bad experiences before with other agents.
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Mar 30,2017
Mar 30,2017
0
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Both members of staff are helpful and professional. They respond quickly and positively and are a credit to Stags lettings. When retaining staff of this quality I can recommend Stags to both tenants and landlords....
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Comment on agent fees
Some of the admin fees were a little high but not unlike most letting agents. I question the justification in the fees for renewing fixed period tenancies.
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Mar 27,2017
Mar 27,2017
0
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we recently moved out of rented accommodation and Joanne handled the complete process with superb care and professionalism. Joanne and Emily were always available to answer and deal with our queries and this made for a smooth 20 months of living in rented accommodation, which was ...
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Comment on agent fees
Very fair fees
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Mar 06,2017
Mar 06,2017
0
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I have no hesitation in recommending Stags Residential Lettings at Truro to you. From the moment I first went into the office to make enquires I knew right away I wanted to go with them. I first met Emily Hawke who explained all the different ...
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Comment on agent fees
You might pay a little bit more than some but you are getting a first class service.
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Feb 23,2017
Feb 23,2017
0
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After a long and very difficult year trying to sell our house with several failed sales, Stags eventually found us a buyer.
I chose Stags because they had good knowledge of the market and my property type (with land) a national database of potential buyers ...
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Comment on agent fees
Not the cheapest but they get results even when things get difficult.
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Feb 22,2017
Feb 22,2017
0
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Stags Residential Lettings team at the Truro Office are very helpful and provide a professional service. As a team they work very well together and given the variety of the size and type of properties they manage make you feel as a landlord in safe ...
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Comment on agent fees
I think that the fees are fair given the service provided which is comparable with the reputation of the agent.
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Feb 21,2017
Feb 21,2017
0
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Always excellent service, efficient and a pleasure to deal with. Joanne has assisted us with every aspect of letting and managing our property over several years, we cannot fault the service that Stags has provided us with....
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Comment on agent fees
Good and appropriate.
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Feb 16,2017
Feb 16,2017
0
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Jo found the perfect tenants for my country cottage. They have loved being in the house and I have enjoyed making friends with them....
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Comment on agent fees
Reasonable
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Feb 10,2017
Feb 10,2017
0
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My overall rating is 5 (where 5 is best). ( Your row of 5 choices does not indicate what the choices stand for.)
My dealings with Stags of Truro have been through their Residential Property Lettings Department, specifically with Joanne Payne and Emily Hawke. They have provided outstanding service ...
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Feb 10,2017
Feb 10,2017
0
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I only have one rental property so have limited experiance - Jo quickly found me excellent tenants and has provided excellent ongoing service. She has a wealth of information and knowledge re letting property. Property inspections & reports are carried out regularly, advice is always available, ...
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Comment on agent fees
Fees are on the high side for landlords and tenants alike but the service provided makes it worth while especially when you hit a 'difficult' patch. You get what you pay for!
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Feb 10,2017
Feb 10,2017
0
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Jo and Emily both did an excellent job.
We have rented a number of properties in the Truro area for a few years and have experienced a selection of agents in that time.
Jo and Emily stand out head and shoulders above any others. The ...
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Comment on agent fees
Very fair given level of service. In fact, great value for money.
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“An outstanding Lettings Department; with a flawless, professional service delivered ......”
Feb 09,2017
Feb 09,2017
0
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An outstanding Lettings Department; with a flawless, professional service delivered by Joanne and Emily. We couldn't recommend more highly. We have just embarked on our second tenancy and are delighted with the service provided....
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Comment on agent fees
Reasonable
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Feb 09,2017
Feb 09,2017
0
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My experience of the letting service at Stags has been an extremely positive one.
Jo and her team are professional, efficient and friendly in every respect.
I have recommended this service to many people and would have no hesitation in using it again....
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Comment on agent fees
Worth every penny
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Feb 09,2017
Feb 09,2017
0
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I would like to thank the lettings team at Stags Truro, particularly Joanne and Emily for all the care and expertise shown whilst letting my cottage. I have used the services of Stags now on 4 separate occasions and cannot fault them in anyway. The smooth ...
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Feb 09,2017
Feb 09,2017
0
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We have successfully let two properties through Jo & Emily, over a period of about 5 years in total. Both properties were very well taken care of, in respect of the terms of the let agreement. This was an important issue for us, as for part of ...
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Comment on agent fees
You get what you pay for.
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Jan 25,2017
Jan 25,2017
1
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I feel that I must thank you and particularly thank Georgia Prowse for all the help,support and kindness she gave my mother Janet Jones selling The Coach House. This was an extremely difficult time for my Mother as my Father died quite suddenly in 2015. ...
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Emily
(22)
Georgia
(21)
Ian
(7)
Dee
(4)
Melanie
(2)
Ben
(2)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 10:23 AM 29/04/2019 by allAgents
