Cambridge, CB2
2.3/5, 4 reviews
25% recommended
0% sales valuation accuracy
0% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
No company information

Opening Hours
Address

Savills
Unex House, 132-134 Hills Road
Cambridge
Cambridgeshire
CB2 8PA
01223 347 000

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 0% 0% £0 £0
Lettings 0% 0% £2,700 £2,700
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 0 2 0 0 0 0 1 1
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Members of
Latest Properties

No Properties

“Everything an estate agent should be (but so ......”

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Jun 10,2021
Minithumbup
Stewart
By: 'David S'
Jun 10,2021
0 people found
this helpful
Everything an estate agent should be (but so often isn't). Stewart has given us outstanding service. He is kind, attentive, empathetic, does not pressurise but is quietly encouraging and is responsive to questions and concerns. We were very fortunate to have someone so thoughtful and ...
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“Every single part of my dealings with Savills has been ......”

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May 16,2017
Minithumbdown
By: 'Ann-non'
May 16,2017
7 people found
this helpful
Every single part of my dealings with Savills has been a joke. Been sent sensitive correspondence meant for another person, had the majority of my emails ignored, been overcharged rent, been billed for rent after a tenancy expired accompanied by threat if legal action, been ...
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Comment on agent fees
Jokes! Given the level of mistakes and incompetency. I've glad paid fees in the past for professional work but this was insult to injury.
Was this helpful? Yes
By: Savills Lettings
May 16, 2017
View all comments (1)
Savills endeavours to give the best possible service and we are sorry to hear your feedback. I would like to investigate the comments and issues you have raised in your review as soon as possible. Please email your contact details to me directly at [email protected] so that I can address your concerns. Yours faithfully, Fiona Duncan, Service Improvement Manager, Lettings, Savills. ...

“Following a flood at my apartment the letting agents from ......”

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Dec 19,2014
Minithumbdown
By: 'MF'
Dec 19,2014
67 people found
this helpful
Following a flood at my apartment the letting agents from Savills Cambridge, consistently failed to act accordingly with my lease and in good faith to help remedy the situation. They kept my rent money despite the lease stating that it would be returned when the ...
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Was this helpful? Yes
By: MF
May 24, 2016
View all comments (2)
Update: Now over a year from the incident...The Ombudsman Service determined that Savills' complaint process was not followed, therefore Theresa Wallace's Jan 14th statement was false. To date no honest investigation has been accomplished for this case by Savills. I used the Tenancy Deposit Scheme to force this letting agency to release my funds. Before the TDS could award in my favor, Savills folded as they had no leg to stand on. I also worked directly with the utility companies to re-ass ...

“I was shown a house by an agent who didn't ......”

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Jun 06,2014
Minithumbdown
By: 'Cambridge'
Jun 06,2014
10 people found
this helpful
I was shown a house by an agent who didn't appear that interested, and didn't know a lot about the property, saying that a different agent had been doing the earlier viewings, this was his first day doing one. Soon after, I got a call ...
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What agent could do to change your mind?
1) Been honest about whether an offer had indeed been made for the property 2) Known more about the house they were showing 3) If they were going to call me up and ask me whether I was interested in making an offer, at least be polite! Sneering is really not going to help the odds of making a sale.
Attached Filesnbsp;
Was this helpful? Yes
By: Joan
Dec 19, 2022
View all comments (2)
Savills Cambridge is the worst agency I've ever had a dealing with. Dodgy as and vague and dishonest. Put a property on sale in central Cambridge and made out only cash buyers could buy it then made out there was a bid of 870k so outbidded that then told the only other person allowed to buy the property had reduced their offer by 75k from 850k so reduced my offer 850k based on the claim the other bid was 775k or not much above, then told that all alone the seller only wanted sell to people in to ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Savills, Cambridge CB2 8PA



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