Rooftops Letting & Management
Macclesfield, SK11
4.4/5, 28 reviews
86% recommended
100% sales valuation accuracy
100% sales fee satisfaction
82% lettings valuation accuracy
81% lettings fee satisfaction

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Latest Reviews

View all Reviews 28
1st Apr 2020
reviewed by 'John'
“Rooftops staff have been fantastic over the years they have acted as agents fir letting my property out and finally ......”
5th Jun 2018
reviewed by 'Susie'
“Rude staff, apartment was damp and Clothes would never dry even when it was summer!was never fixed. Neighbours advised ......”
30th Jan 2018
reviewed by 'Lucy'
“Rob has been very helpful in my search for a new flat. He offered good advice in relation to the ......”
26th Jan 2018
reviewed by 'Danny'
“Rob did an excellent job in what turned out to be a pretty complex situation. He was always polite and ......”
20th Dec 2017
reviewed by 'Karen'
“Rob did a fast and efficient job of marketing and securing a contract on our buy to let property,he ......”
20th Dec 2017
reviewed by 'ANDELVES'
“Great service from all staff at Rooftops, renting two properties from them and both went thru smoothly efficiently. weekend viewings ......”
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 10:00 - 16:00
  • Sunday: Closed
Address

Rooftops Letting & Management
107 Mill Street
Macclesfield
Cheshire
SK11 6WN
01625 434561

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £0 £0
Lettings 82% 81% £495 £1,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
9 0 13 3 1 0 0 0 1 1
Areas covered
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Rankings
Overall Overall
Estate agents
Letting agents
Latest Properties

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Hale, WA15
Macclesfield, SK11
Wilmslow, SK9

“Rooftops staff have been fantastic over the y......”

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Apr 01,2020
Minithumbup
By: 'John'
Apr 01,2020
0 people found
this helpful
Rooftops staff have been fantastic over the years they have acted as agents fir letting my property out and finally acting to sell it . Very friendly and honest estate agent ....
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“Damp apartment, rude staff...”

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Jun 05,2018
Minithumbdown
By: 'Susie'
Jun 05,2018
0 people found
this helpful
Rude staff, apartment was damp and Clothes would never dry even when it was summer!was never fixed. Neighbours advised it has been a problem for years. Staff were rude - telling us separately that she tried to call one of us but didn't get ...
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Comment on agent fees
Fair
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“Rob has been very helpful in my search for a ......”

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Jan 30,2018
Minithumbup
By: 'Lucy'
Jan 30,2018
0 people found
this helpful
Rob has been very helpful in my search for a new flat. He offered good advice in relation to the two flats which I was considering in addition to several other practicalities to consider. He has a friendly and polite attitude and was always on ...
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Comment on agent fees
slightly expensive admin fees
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“Rob did an excellent job in what turned out to ......”

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Jan 26,2018
Minithumbup
By: 'Danny'
Jan 26,2018
0 people found
this helpful
Rob did an excellent job in what turned out to be a pretty complex situation. He was always polite and courteous....
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Comment on agent fees
The fees are in line with other agents in the area.
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“Rob did a fast and efficient job of marketing and ......”

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Dec 20,2017
Minithumbup
By: 'Karen'
Dec 20,2017
0 people found
this helpful
Rob did a fast and efficient job of marketing and securing a contract on our buy to let property,he kept in contact with us at every stage....
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Comment on agent fees
Fees are in line with other agents.
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“Great service from all staff at Rooftops, renting two properties ......”

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Dec 20,2017
Minithumbup
By: 'ANDELVES'
Dec 20,2017
0 people found
this helpful
Great service from all staff at Rooftops, renting two properties from them and both went thru smoothly efficiently. weekend viewings and weekend opening hours suit perfectly , so far really happy....
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“Rob and Rooftops were very accommodating and were able to ......”

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Nov 22,2017
Minithumbup
By: 'Melissa'
Nov 22,2017
1 people found
this helpful
Rob and Rooftops were very accommodating and were able to do viewings with us of an evening and also on a Saturday which was very useful to my partner and I as we are both in full time work and not from the Macclesfield area. ...
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“Recently moved into a property in Macclesfield, Rob and the ......”

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Nov 15,2017
Minithumbup
By: 'LewisBlytheArt'
Nov 15,2017
1 people found
this helpful
Recently moved into a property in Macclesfield, Rob and the other staff at Rooftops were very helpful and friendly, and helped the process of finding a property very easy. I was given a look at a number of properties before finding a lovely apartment that ...
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Comment on agent fees
Good
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“Just want to say a big thanks to Rob for ......”

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Aug 31,2017
Minithumbup
By: 'Siobhan'
Aug 31,2017
4 people found
this helpful
Just want to say a big thanks to Rob for making my application as smooth as possible! A big help and reassuring throughout. Rob was always happy to help with my queries and answered any questions that I had. Can't fault Rob and Rooftops as ...
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Comment on agent fees
Good
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“As a lady I have dealt with Rooftops since 2000 on ......”

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Aug 19,2017
Minithumbup
By: 'Joy'
Aug 19,2017
2 people found
this helpful
As a lady I have dealt with Rooftops since 2000 on a let-only basis. During that time I have always found them extremely helpful and efficient. On a few rare occasions when I used other agents I realised just how much more thorough and reasonable Rooftops ...
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Comment on agent fees
Good.
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“Rob was so helpful, friendly and gave good clear advices ......”

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Aug 18,2017
Minithumbup
By: 'Linda'
Aug 18,2017
3 people found
this helpful
Rob was so helpful, friendly and gave good clear advices and information about each flat we saw. I was able to make clear plans after that. Thanks Rob...
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“Rob listened to my requirements very carefully and selected properties, ......”

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Aug 18,2017
Minithumbup
By: 'CDS'
Aug 18,2017
3 people found
this helpful
Rob listened to my requirements very carefully and selected properties, which clearly met my requirements. He was always very friendly, but also displayed a first class knowledge of the market. I have no hesitation in recommending Rob at Rooftops...
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“I have been with Rooftops for 2 £ years and in that ......”

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Aug 18,2017
Minithumbup
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Ruth
By: 'Dunc'
Aug 18,2017
2 people found
this helpful
I have been with Rooftops for 2 £ years and in that time have been extremely satisfied with their services in fully managing my property rental for me. I have met most of the staff who work in the Macclesfield branch and have found them all to ...
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Comment on agent fees
The fees are extremely good value and worth every penny.
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“Rob was very well informed about the properties and generous ......”

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Aug 17,2017
Minithumbup
By: 'nickdurkin'
Aug 17,2017
6 people found
this helpful
Rob was very well informed about the properties and generous with his time, he went the extra mile for me in terms of being very tenant - centred....
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Comment on agent fees
Average
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“My property was professionally left out by Rooftops and the ......”

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Aug 17,2017
Minithumbup
By: 'David'
Aug 17,2017
5 people found
this helpful
My property was professionally left out by Rooftops and the tenant has been completely trouble-free . I wouldn't hesitate to recommend rob/Rooftops...
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“I've used Rooftops, Macclesfield twice now for the same property ......”

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Aug 17,2017
Minithumbup
By: 'Sandypandy'
Aug 17,2017
1 people found
this helpful
I've used Rooftops, Macclesfield twice now for the same property over 2 .5 years - both experiences were good and efficient. I'd have no problem using them again if our current tenant moves out....
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Comment on agent fees
Was given a better quote than a couple of other agents I called for comparison.
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“I recently rented out a property via rooftops letting agency.......”

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Aug 17,2017
Minithumbup
By: 'Lee'
Aug 17,2017
2 people found
this helpful
I recently rented out a property via rooftops letting agency. Rob Blease dealt with my accomodation and was very helpful all the way throught the process. Thankyou....
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Comment on agent fees
Good
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“I received an excellent service from Rob at Rooftops (Macclesfield) ......”

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Aug 16,2017
Minithumbup
By: 'S'
Aug 16,2017
11 people found
this helpful
I received an excellent service from Rob at Rooftops (Macclesfield) very attentive and requesting a 2nd/ 3rd viewing to be sure this was the correct property for me was no trouble. Although he has subsequently cost me a fortune by convincing my Mrs to now ...
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“I'm really shocked to read the negative reviews here - ......”

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Aug 16,2017
Minithumbup
By: 'CDG'
Aug 16,2017
9 people found
this helpful
I'm really shocked to read the negative reviews here - Rooftops simply were fantastic to us, the best estate agents we have ever dealt with! We were new to Macclesfield and booked some viewings after having seen ads online, but on the day of the ...
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“I have found Rob at Rooftops to be very professional ......”

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Aug 16,2017
Minithumbup
By: 'PV'
Aug 16,2017
11 people found
this helpful
I have found Rob at Rooftops to be very professional and certainly knows what he is talking about. He knows the market well in both Sales and Rental terms. He is a Credit to the Rental business. Very courteous and thorough in everything he does. ...
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Comment on agent fees
Good
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“I thought Jane was wonderful, she understood clearly my requirements ......”

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Aug 16,2017
Minithumbup
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Jane
By: 'KC'
Aug 16,2017
5 people found
this helpful
I thought Jane was wonderful, she understood clearly my requirements and was a pleasure to deal with. I have now rented a property and I really appreciated Jane's advice on obtaining the perfect property for me. Highly recommend her. Thanks again!!...
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Comment on agent fees
Excellent customer service and fee's.
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“Both Rob and Ruth provided me with a great service ......”

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Aug 16,2017
Minithumbup
By: 'Justin'
Aug 16,2017
8 people found
this helpful
Both Rob and Ruth provided me with a great service at rooftops. I found them friendly and efficient. When my tenancy ended in unfortunate circumstances they were understanding, kind and thoughtful in dealing with it. This was greatly appreciated. Thanks guys. Couldn't recommend you highly ...
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Comment on agent fees
Same as everywhere else. No complaints.
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“Great service, very attentive, very professional. Have used for last ......”

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Aug 16,2017
Minithumbup
By: 'Catherine'
Aug 16,2017
5 people found
this helpful
Great service, very attentive, very professional. Have used for last three years letting an apartment in macclesfield, very highly recommended....
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“Rooftops provided me with an excellent service and quickly secured ......”

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Aug 16,2017
Minithumbup
By: 'Nicola'
Aug 16,2017
5 people found
this helpful
Rooftops provided me with an excellent service and quickly secured tenants for my property. Both Rob and Jane were highly professional and know the rental market extremely well. I highly recommend them and will be using them again in the future....
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Comment on agent fees
Good. They were willing to negotiate and came to a reasonable fee.
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“Great service from start to finish. Proffessionally marketed property and ......”

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Aug 16,2017
Minithumbup
By: 'CR'
Aug 16,2017
5 people found
this helpful
Great service from start to finish. Proffessionally marketed property and carefully selected and vetted tenants. Quick, efficient and personal service from landlords perspective....
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Comment on agent fees
Reasonable fees for top service
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“I have been renting for over 10 years with just as ......”

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Aug 06,2017
Minithumbdown
By: 'Unhappy'
Aug 06,2017
5 people found
this helpful
I have been renting for over 10 years with just as many agency's and roof tops is one of the worst I have ever had to do business with. We were lied to in our house veiwing, we were told the property was on a different ...
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Comment on agent fees
Bad.
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“I was writing a bad review anyway but now so ......”

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Aug 26,2016
Minithumbdown
By: 'Seekerniceplace'
Aug 26,2016
4 people found
this helpful
I was writing a bad review anyway but now so relieved that I wasn't able to rent property from rooftops based on the other reviews. The first property went to view couldn't access. Second was told about a damp problem just before but viewed anyway ...
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What agent could do to change your mind?
Don't know never even got through that.
Attached Filesnbsp;
Comment on agent fees
Don't know never even got through that.
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“As a former landlord myself I've spoken to my tenants ......”

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Jul 10,2014
Minithumbdown
By: 'Unhappy'
Jul 10,2014
5 people found
this helpful
As a former landlord myself I've spoken to my tenants to gauge what Rooftops is all about. Here are some negative points for potential tenants and landlords to be aware of: 1. Rooftops has a clause in all contracts that says you cannot change utility provider. ...
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Comment on agent fees
Another rip off area, fees keep adding up. The first price is never what you pay (like Ryanir/Easyjet)
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By: jat
Aug 28, 2014
View all comments (1)
completely agree with the above post. Rooftops seems to be geared towards the tenent rather than being fair to both. Furthermore they will always bumps up repair bills to a point where you done actually get much return (you dont get much in this area region of the country). ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Rooftops Letting & Management, Macclesfield SK11 6WN



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