100% sales valuation accuracy
100% sales fee satisfaction
95% lettings valuation accuracy
98% lettings fee satisfaction
The residential lettings and property management wing of the Richard James group. Serving Swindon and surrounding areas (including Old Town, Town Centre, North, East, West, Royal Wootton Bassett, Wroughton and Highworth.
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The residential lettings and property management wing of the Richard James group. Serving Swindon and surrounding areas (including Old Town, Town Centre, North, East, West, Royal Wootton Bassett, Wroughton and Highworth.
Latest Reviews
16th Dec 2024
reviewed by 'Danii Cole'
10th Dec 2024
reviewed by 'Helena'
30th Nov 2024
reviewed by 'Ewelina'
22nd Nov 2024
reviewed by 'Megan'
20th Nov 2024
reviewed by 'Marcio Casquel'
Opening Hours
Address
Richard James Estate Agents (Swindon)
Lettings, Gemini House, Hargreaves Road, Groundwell Estate
Swindon
Wiltshire
SN25 5AJ
01793 520721
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £163,000 | £390,000 |
| Lettings | 95% | 98% | £450 | £2,100 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 95 | 2 | 279 | 20 | 3 | 0 | 1 | 0 | 6 | 2 |
Areas covered
- SN1
- Swindon and surrounding areas
- SN2
- SN3
- SN4
- SN5
- SN15
- SN25
- SN25 5AJ
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
No Properties
May 05,2021
May 05,2021
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Jessica west made all components of the process a positive! Extremely professional and accurate with her duty of care. An asset to the company....
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Apr 20,2021
Apr 20,2021
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A big thank you to Sharnni Wilson for the kind help and support she has offered throughout the process of settling into our new home. Sharnni has been lovely and always very responsive and helpful, fantastic customer service! ?...
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Mar 29,2021
Mar 29,2021
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Nailed it!
Charlie found me the property and then rejoined at the end of the process. She was kind, friendly and professional. She went above and beyond to chase queries at the other end of the chain. Highly recommend. Thank you!...
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Mar 27,2021
Mar 27,2021
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Super communication with the lettings agent dealing with us, Sharnni Wilson. She took the time to explain the process clearly to us and was really helpful dealing with our particular situation. We were made to feel like individuals and got a personal service which was ...
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Mar 27,2021
Mar 27,2021
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Sophie Carter was fantastic from the start when we were looking for a property to rent. She was very efficient, organised viewings promptly & manage to secure us a property within 24 hours. Once the property was secured she organised for us to take measurements the next ...
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Mar 27,2021
Mar 27,2021
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Great service from Richard James and from Sophie Carter! She was able to show us around a lovely property, answered all the questions asked and was very supportive in organising a second visit when we needed to view the property again.
Sophie was excellent and ...
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Mar 22,2021
Mar 22,2021
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Everything went well and smooth.
Sophie had the right blend of professional and friendly, and was unfailingly helpful.
I do recommend!...
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Mar 17,2021
Mar 17,2021
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I was looking for a right property to rent. Gemma Cowley really helped me to understand the whole process once my offer was accepted. Everything was quick and smooth from referencing to completing the required paperwork. Overall I had a wonderful experience....
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Mar 12,2021
Mar 12,2021
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Just completed the process of renting a property from Richard James and Sophie was really helpful. She talked me through every step and answered all my questions while being really friendly and helpful....
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Mar 10,2021
Mar 10,2021
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Sharnni was very helpful throughout our move in process. She responded to queries both quickly and professionally.
She made the move very easy and helped us with any issues we came across...
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Mar 05,2021
Mar 05,2021
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Totally impressed, and it’s not first time, it’s also Friday.
I had an urgent inquiry called Richard James this afternoon and spoke to a lady Sharnni Wilson who did manage to help me out.
I would like to take this opportunity to thank ...
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Comment on agent fees
Excellent
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Mar 02,2021
Mar 02,2021
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My experience with Richard James has been wonderful. Sophie arranged my viewing. I had couple of questions for the landlord which she was able to get the responses very quick. The whole process is very smooth and quick....
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Feb 17,2021
Feb 17,2021
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I have used R.James to look after my property for 4 years and find them professional and responsive.
My tenants wanted to renew and Charlotte Edwards negotiated a very fair rent review quickly and efficiently.
Very impressive....
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Feb 16,2021
Feb 16,2021
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As a landlord I have found dealing with Richard James very frustrating. There is no dedicated person that you can deal with, which means you have to explain yourself each time. I have been provided with poor advice and lack of transparency around costs and ...
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Feb 12,2021
Feb 12,2021
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If I can give more than 5 stars, I would definitely do, Jessica West is the best, she is supportive, helpful and very kind.
I highly recommend Richard James Agency and to be more specific Jessica is my favourite, she answers all my enquiries promptly and ...
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Feb 11,2021
Feb 11,2021
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Sophie was excellent during this process. She was happy to answer any questions we had and responded to us quickly. The whole process was much quicker than we expected and it was nice to know we had someone to talk to if we had any ...
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Feb 10,2021
Feb 10,2021
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Honest and sincere service from Mrs Sharnni Wilson made me feel warm and moved. I am happy to start my new life....
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Feb 07,2021
Feb 07,2021
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Sophie has made the whole process quite easy and did a great job overall. Very recommended, we're looking forward to move in soon to our new home!...
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Jan 28,2021
Jan 28,2021
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Sophie has made a very difficult move easy, effortless, and exciting! I'm very grateful for her empathy and attention to detail. Would highly highly recommend.
Thank you Sophie!...
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Dec 26,2020
Dec 26,2020
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Always quick response and great service by Sophie.
She was very helpful all the time.
We had a hard time to find a good property and a good agent during the second lockdown, however, after I contacted Sophie for a house viewing everything went well ...
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Dec 23,2020
Dec 23,2020
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Perfect service. Many thanks for the quick replies at all the questions and inquiries about different properties. Once a house was found everything went smoothly and quick with the tenancy agreement...
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Dec 01,2020
Dec 01,2020
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Service was great and easy communication. Sophie was helpful and customer oriented. Renting process and references was completely less than a week....
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Oct 17,2020
Oct 17,2020
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I was looked after extremely well by Tiegan Hall who is a credit to the company and supported me all through the process. Nothing was too much trouble for her!
Thank you so much...
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Oct 16,2020
Oct 16,2020
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Great service from the very moment I was shown the property by Poppy. She was informative and allowed as much time as required in the property. Then smooth efficiency service to secure the property. Being new to the rental scene after owning a property for 20 ...
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Sep 01,2020
Sep 01,2020
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Really help and communication was fantastic. Kept in the loop every step of the way and answered any questions quickly. Friendly staff who I would definitely be more than happy tonise again...
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Aug 26,2020
Aug 26,2020
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I had such a pleasant experience with Richard James. Sophie was quick to respond and sent us a video tour as we found the flat we liked during the lockdown. Everything went smoothly with her despite the lockdown. Also, Frankie was great at finalising the ...
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Aug 08,2020
Aug 08,2020
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Recently moved into a rental property and letting agents have been very helpful, in particular Sophie Carter in the initial stages of the letting process....
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Aug 07,2020
Aug 07,2020
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Sophia is customer oriented, very keen to help and always looking forward to address the needs by the best possible way. She’s a natural communicator and pays much attention to details....
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Jul 20,2020
Jul 20,2020
1
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Awful service when I applied as a tenant in a rental property. They don’t answer their phones, don’t return messages, and when you do eventually get hold of them you’re made to feel like you are being unreasonable for asking perfectly reasonable ...
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Feb 10,2020
Feb 10,2020
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I would like to thank the team at Richard James for being so helpful with the process of renting the house for us. They really made the process as simple as possible. Huge thank you to Sophie and Georgina as they were both fantastic! They ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 12:08 PM 22/01/2020 by Nicole Smith
Best Letting Agent in Swindon 
Best Letting Agent in South West 
