93% sales valuation accuracy
99% sales fee satisfaction
92% lettings valuation accuracy
95% lettings fee satisfaction
No description for branch.
Latest Reviews
13th Dec 2024
reviewed by 'Hayley Powell'
9th Dec 2024
reviewed by 'Carly Gabler'
5th Dec 2024
reviewed by 'Katie'
29th Oct 2024
reviewed by 'Amelia'
19th Aug 2024
reviewed by 'Jen Morrison'
Opening Hours
Address
Richard James Estate Agents (Swindon)
36 High Street
Highworth
Wiltshire
SN6 7AQ
01793 765292
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 93% | 99% | £156,000 | £11,500,000 |
| Lettings | 92% | 95% | £575 | £3,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 27 | 0 | 65 | 2 | 42 | 4 | 53 | 0 | 7 | 2 |
Areas covered
- SN6
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
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Apr 14,2018
Apr 14,2018
0
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Jo was very helpful and friendly. A great reassurance at a stressful time. I really appreciate the extra time she spent making sure everything was ok over the Easter weekend too!...
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Comment on agent fees
I have never gone through this process before so have no previous fees to compare it with.
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Apr 14, 2018
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Thank you for your review. I am pleased to hear that Jo was able to help ...
Apr 10,2018
Apr 10,2018
0
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Upon return from vacation tired and jetlagged, that last thing i expected when returning to my property was a burst pipe in the loft causing chaos throughout the whole building. The property management agents were kind enough to talk me though the next steps and ...
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Comment on agent fees
The agent took considerable empathy to my extreme circumstances and reduced internal fee's, and helped reduce rent directly with the landlord. Making the whole experience which was already financially worrying less painful
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Apr 14, 2018
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Hi Mark, many thanks for taking the trouble to share your experience. We were so sorry that you returned home to such an awful situation, and were very pleased to be able to help. We hope you are very happy in your lovely new home! ...
Apr 09,2018
Apr 09,2018
0
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I had an ongoing issue which was taking some time to resolve. I contacted Joanna and she made a very good suggestion. In no time at all, an appointment was made at a convenient time for myself and the plumber and the issue was resolved....
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Apr 08,2018
Apr 08,2018
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I had an ongoing issue which was taking some time to resolve. I contacted Joanna and she made a very good suggestion. An appointment was made swiftly, and at a convenient time for myself and the plumber and the situation was resolved....
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Apr 08, 2018
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Thanks for your comments Sebastian. We are very pleased to hear that Joanna was able to help resolve your issue ...
Apr 03,2018
Apr 03,2018
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Joanna has been my agent for the past year and she has been absolutely brilliant. If there has ever been a problem, she has sorted it out quickly and professionally. Nothing is too much trouble for her. She also responds very quickly to any queries ...
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Comment on agent fees
Agents fees are good.
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Apr 03, 2018
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Thank you for your review Emma. Great to know that you are appreciating the hard work Joanna is putting in! ...
Apr 02,2018
Apr 02,2018
0
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I turned to Marriotts as in the past to handle the letting of my two-bed terrace house near the centre of Oxford. As before the matter was dealt with very professionally and I was particularly pleased to deal with Joanna, who gave my great support. ...
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Comment on agent fees
Reasonable
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Apr 03, 2018
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Thank you so much for taking the time to comment. It is great to hear that you continue to be happy with the service provided, and that you have been particularly pleased with Joanna's attentiveness ...
Mar 29,2018
Mar 29,2018
0
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Marriotts with Richard James provide an excellant service, Joanna Hill is an excellant member of staff and brilliant to deal with....
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Comment on agent fees
Good
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Mar 29, 2018
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Thank you so much for your review. I was very pleased to read that you have been so happy with our service, and in particular in the service that you have received from Joanna ...
Mar 27,2018
Mar 27,2018
0
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Very professional and also friendly. Even arranged a double viewing in a Sunday. She talked us through everything very clearly and happy to repeat where we were unclear. Always very prompt at replying to emails. Happy to leave my mumin her management care....
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Comment on agent fees
Unable to comment in comparison to others.
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Mar 28, 2018
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Thank you for your review Fiona. I am so pleased to hear that you have had such a positive experience with us, and in particular with Joanna ...
Mar 27,2018
Mar 27,2018
0
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A very good experience from start to finish. A good write up of the property enabled a quick rental agreement being put in place....
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Mar 28, 2018
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Many thanks for your review Geoff. Pleased we were able to help. ...
Mar 26,2018
Mar 26,2018
0
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Whenever I have had a problem that needs sorting I always know that Joanna will respond fast and efficiently. It allows me to stop stressing over the little things knowing they are being sorted for me. I am very grateful for all the help Joanna ...
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Comment on agent fees
As far as I’m concerned they are average for Oxford and surrounding areas and are very easy to understand.
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Mar 26, 2018
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Thank you so much for your review. I'm very pleased that Jo has helped make your tenancy run smoothly, and do hope that you continue to be happy in your new home ...
Mar 20,2018
Mar 20,2018
0
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Great service, and very friendly and efficient. Always able to problem solve - as and when the cropped up.
One issue I would like to bring up, and that is the "Six month break clause" which in my case was literally a single day upon ...
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Comment on agent fees
Fine and not a problem.
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Mar 22, 2018
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Thank you so much for your review and for rating Joanna 5*. I am so sorry that there was some confusion over your break clause. We tend to tailor these to the needs of landlords and tenants, and could perhaps have worded this differently had we realised this was an issue for you. A small breakdown in communication I think, but good news that the issue was ironed out. ...
Mar 14,2018
Mar 14,2018
0
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Joanna has been absolutely brilliant through out my whole process, she always got back to me very quick and efficient, she also remained extremely professional but with a friendly approach. Thankyou!...
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Mar 14, 2018
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Thank you for your review Molly. We are really pleased that Jo was able to help you, and that you have been so happy with her efforts. ...
Mar 12,2018
Mar 12,2018
0
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Joanna was my first contact at Marriotts With Richard James. I have always found her to be very quick to respond to my emails and calls. Any issues I have had as a tenant she has either dealt with herself, or put me in contact ...
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Comment on agent fees
Have always been very reasonable.
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Mar 12, 2018
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Thank you for your review Glenn. It's great to hear that you have been so pleased with Jo's help and direction ...
Mar 05,2018
Mar 05,2018
0
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Joanna is an amazing agent and has helped us with every enquiry/ problem spot on throughout the duration of our stay in our property. We are looking forward to moving into our new property but are gutted to be ending our dealings with such a ...
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Na
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Mar 05, 2018
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Thank you for your really lovely revue. Joanna always endeavors to go the extra mile where ever she can, and we are always very pleased to hear such a positive review ...
Mar 05,2018
Mar 05,2018
0
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Joanna is extremely helpful and approachable, she clarified any questions I had regarding the property and was very patient and understanding of my excitable children throughout the process, given the big change they face! She made this process less stressful with her positive demeanour!...
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Comment on agent fees
Good
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Mar 05, 2018
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Thanks for your warm words Amanda. We really do appreciate how stressful the upheaval of moving house can be (particularly with children!). Great to know that Joanna has been able to help you with your move. ...
Mar 05,2018
Mar 05,2018
0
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Jo is by far the best estate agent I have come across (cheesy sounding I know) but it is true. She is so friendly, always makes an effort to chat to us all including my son Harry and remember things/events we have told her ...
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Mar 09, 2018
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Thank you so much for your review Rhiannon. It's fantastic to hear how much Jo has helped you, and has prompted you to give her and us such lovely feedback ...
Mar 01,2018
Mar 01,2018
0
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Very happy with the quick response to fix the boiler in the flat. Joanna didn't just send me a link to sort it out myself like others did, she sent the plumbers the same day to sort it out and it was done promptly....
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Mar 01, 2018
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Thanks so much for the review Maggie. We're very pleased that your boiler issue was fixed quickly! ...
Mar 01,2018
Mar 01,2018
0
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Joanna Hill couldn't have been more helpful and efficient when we were looking for tenants for our cottage. Joanna was fantastic at explaining what I needed to do my end and she always kept me informed of progress. Joanna was a lovely person to deal ...
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Comment on agent fees
Fees were good.
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Mar 01, 2018
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Thank you for taking the time to give such a glowing review. We are so please to hear how happy you have been with Joanna's help so far. ...
Feb 28,2018
Feb 28,2018
1
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Joanna has been the best letting agent I have ever been in contact with. Friendly, prompt, and professional interaction and a person I, as a tenant, trust....
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Feb 28, 2018
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Thanks Max, we really appreciate you taking the time to give this feedback. Great to know that Joanna has been able to help you find the right property, and that you have been so pleased with the service ...
Feb 28,2018
Feb 28,2018
0
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Joanna has been a complete pleasure to meet and work with throughout our search and contact with the company. We have found her professional and approachable with a lovely manner. She was very proactive in helping us to find a fantastic property that we love ...
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Comment on agent fees
We found the fees on par with the rest of the industry and similar to those we have paid in the past. No one likes fees but services provided need to be paid for.
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Feb 28, 2018
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Thank you so much for the lovely review Gail. It fantastic to know how pleased you have been with the service you have received so far from Joanna and the team ...
Feb 28,2018
Feb 28,2018
0
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Joanna was really helpful, very professional and knowledgeable of the house and area.
She helped us all the way with the paperwork and explaining things....
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Comment on agent fees
Agent fees are average for this area
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Feb 28, 2018
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Thank you for your review. Its always fantastic to hear such good feedback! ...
Feb 25,2018
Feb 25,2018
0
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We recently put our rental property in Faringdon in the hands of Richard James and have been very impressed by the service we were given by Joanna Hill. She has been very helpful in guiding us through all the 'ins and outs' and current legislation ...
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Comment on agent fees
Agent's fees reasonable considering the work undertaken.
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Joanna
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Mark
Joe
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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Last updated at 10:43 AM 29/11/2018 by Nicole Smith
Best Estate Agent in Highworth 
