0% sales valuation accuracy
0% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
Globally known, Locally owned. RE/MAX Prime Estates Stourbridge is a franchise branch of the global leading estate agency brand, Re/Max. This means your property benefits the incredible marketing reach of an internationally renowned business, with the care and attention of a locally owned, independent high street agent. We ...
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Globally known, Locally owned. RE/MAX Prime Estates Stourbridge is a franchise branch of the global leading estate agency brand, Re/Max. This means your property benefits the incredible marketing reach of an internationally renowned business, with the care and attention of a locally owned, independent high street agent. We offer a bespoke, unbeatable service to achieve the best possible price for your property, in the shortest time. Want to know more? Call RE/MAX Prime Estates today!
Latest Reviews
Opening Hours
Address
RE/MAX Estate Agents
63 High Street
Stourbridge
West Midlands
DY8 1DX
01384438457
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | % | 0% | £0 | £0 |
| Lettings | 0% | 0% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Areas covered
- DY5
- DY10
- DY12
- DY6
- DY11
- DY13
- DY7
- B63
- DY8
- B64
- DY9
- B65
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
Review agent to reveal rankings
Latest Properties
No Properties
Vendor Fees
1% - 1.5%Landlord Fees
8%-15%Tenant Fees
No fees set. Last updated at 21/05/2024, 2:22 PM by CONRAD BINDINGComplaints Procedure
IN-HOUSE COMPLAINTS PROCEDURE
We are committed to providing a professional service to all our clients and customers. When
something goes wrong, we need you to tell us about it. This will help us to improve our standards.
We will where appropriate, make reasonable adjustments for consumers who might be
disadvantaged because of factors such as their age, infirmity, disability, lack of knowledge, lack of
linguistic or numeracy ability, economic circumstances, bereavement or do not speak English as a
first language.
If you have a complaint, please put it in writing, including as much detail as possible. We will then
respond in line with the timeframes set out below (if you feel we have not sought to address your
complaints within eight weeks, you may be able to refer your complaint to the Property Ombudsman
to consider without our final viewpoint on the matter).
What will happen next?
• We will send you written acknowledgment of the receipt of your complaint within three working
days of receiving it, enclosing a copy of this procedure.
• We will then investigate your complaint. This will normally be dealt with by the office manager
who will review your file and speak to the member of staff who dealt with you. A formal written
outcome of our investigation will be sent to you within 15 working days of receipt of the original
complaint.
• If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a
separate review to take place by a senior member of staff.
• We will write to you within 15 working days of receiving your request for a review, confirming our
final viewpoint on the matter.
• If you are still not satisfied with our final viewpoint (or more than 8 weeks has elapsed since
the complaint was first made) you can request an independent review from The Property
Ombudsman without charge.
The Property Ombudsman
Milford House
43-55 Milford Street
Salisbury
Wiltshire
SP1 2BP
01722 333 306
[email protected]
www.tpos.co.uk
Please note the following:
You will need to submit your complaint to The Property Ombudsman within 12 months from the date
of our final viewpoint , including any evidence to support your case.
The Property Ombudsman requires that all complaints are addressed through this in-house
complaints procedure, before being submitted for an independent review.
Last updated at 11:36 AM 20/03/2023 by Stan Heeks
We are committed to providing a professional service to all our clients and customers. When
something goes wrong, we need you to tell us about it. This will help us to improve our standards.
We will where appropriate, make reasonable adjustments for consumers who might be
disadvantaged because of factors such as their age, infirmity, disability, lack of knowledge, lack of
linguistic or numeracy ability, economic circumstances, bereavement or do not speak English as a
first language.
If you have a complaint, please put it in writing, including as much detail as possible. We will then
respond in line with the timeframes set out below (if you feel we have not sought to address your
complaints within eight weeks, you may be able to refer your complaint to the Property Ombudsman
to consider without our final viewpoint on the matter).
What will happen next?
• We will send you written acknowledgment of the receipt of your complaint within three working
days of receiving it, enclosing a copy of this procedure.
• We will then investigate your complaint. This will normally be dealt with by the office manager
who will review your file and speak to the member of staff who dealt with you. A formal written
outcome of our investigation will be sent to you within 15 working days of receipt of the original
complaint.
• If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a
separate review to take place by a senior member of staff.
• We will write to you within 15 working days of receiving your request for a review, confirming our
final viewpoint on the matter.
• If you are still not satisfied with our final viewpoint (or more than 8 weeks has elapsed since
the complaint was first made) you can request an independent review from The Property
Ombudsman without charge.
The Property Ombudsman
Milford House
43-55 Milford Street
Salisbury
Wiltshire
SP1 2BP
01722 333 306
[email protected]
www.tpos.co.uk
Please note the following:
You will need to submit your complaint to The Property Ombudsman within 12 months from the date
of our final viewpoint , including any evidence to support your case.
The Property Ombudsman requires that all complaints are addressed through this in-house
complaints procedure, before being submitted for an independent review.
