Pontefract, WF8
4.5/5, 68 reviews
93% recommended
88% sales valuation accuracy
95% sales fee satisfaction
67% lettings valuation accuracy
73% lettings fee satisfaction
In our 150-year history we've never lost sight of the need for local expertise or moved away from our founder Samuel Rains' principles that building great relationships, being genuinely interested in our customers and getting the job done, is the way to achieve success for our customers. show more In our 150-year history we've never lost sight of the need for local expertise or moved away from our founder Samuel Rains' principles that building great relationships, being genuinely interested in our customers and getting the job done, is the way to achieve success for our customers.

Opening Hours
Address

Reeds Rains
22-24 Beastfair
Pontefract
West Yorkshire
WF8 1AW
01977 701891

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 88% 95% £48,000 £900,000
Lettings 67% 73% £355 £1,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
7 1 10 2 23 1 21 0 2 1
Areas covered
  • WF8
  • WF7
  • WF9
  • WF11
  • DN14
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Members of
Latest Properties

No Properties

Images & Videos

“Vicky Mcdonnell dealt with my sale.She was friendly, polite ......”

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Nov 28,2015
Minithumbup
Vicky
By: 'Debbie'
Nov 28,2015
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Vicky Mcdonnell dealt with my sale. She was friendly, polite and efficient. Always dealt with issues and got back to me when she said she would. I believe she is fairly new to the branch and must say she is an assett....
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“very quick and polite service from evaluation to the close ......”

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Nov 27,2015
Minithumbup
By: 'mark'
Nov 27,2015
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very quick and polite service from evaluation to the close of sale, supported me through a couple of hiccups with the buyer I would definitely use again...
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“Fiona was always very professional and very helpful. She always ......”

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Nov 25,2015
Minithumbup
By: 'Jo'
Nov 25,2015
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Fiona was always very professional and very helpful. She always got any information I needed and was always courteous. She was very enthusiastic and showed a real interest in trying to get the sale sorted for me. She did an excellent job....
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“The care and attention paid to us from the point ......”

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Nov 18,2015
Minithumbup
Carolyn
By: 'Jean'
Nov 18,2015
1 people found
this helpful
The care and attention paid to us from the point of valuation by Carolyn to Vicky liaising with us for viewing, feedback and keeping us informed have made the selling of our property such a positive experience. At all times we have been dealt with ...
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Comment on agent fees
Competitive rates not the most cheapest but not the most expensive. Completely happy - as the saying goes "you get what you pay for". In our experience this was worth it from start to finish.
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“Generally, the service provided was prompt and efficient, though we ......”

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Sep 04,2015
Minithumbup
By: 'Michael'
Sep 04,2015
0 people found
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Generally, the service provided was prompt and efficient, though we did have a couple of issues with the brochure photographs and plan - these problems were sorted out quickly and to our satisfaction. In addition, the front-of-house desk was manned efficiently, politely and in a ...
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“The service provided by Fiona Edwards and the rest of ......”

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Aug 24,2015
Minithumbup
By: 'Peake'
Aug 24,2015
0 people found
this helpful
The service provided by Fiona Edwards and the rest of the Reeds Rains team at Pontefract was first class. They were informative, knowledgeable, attentive and very professional. The viewings they generated for our property was outstanding and we had a sale within one week. We ...
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“We chose Reeds Rains because of the professional presentation on ......”

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Jul 30,2015
Minithumbup
By: 'John'
Jul 30,2015
0 people found
this helpful
We chose Reeds Rains because of the professional presentation on valuation, despite the fact that they were more expensive. Upon selection, they recommended using Switalskis for the conveyancing, at a reasonable price.It took a year to fimd a buyer, and we had to drop ...
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Comment on agent fees
We saw 3 agents One valued the house at ‚£225,000 and fees of 1%. One valued it at ‚£250k and wanted 1.25% We didn't use them because we could never get through to them on the phone. Reeds Rains wanted 1.5%. So they got an extra ‚£8,300 for us at an extra cost of 0.5%, but it took a year to do it. We could afford to wait.
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“During a slow sales cycle, Maggie and Fiona kept us ......”

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Jul 23,2015
Minithumbup
By: 'Mr'
Jul 23,2015
0 people found
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During a slow sales cycle, Maggie and Fiona kept us regularly updated with viewings, searches and feedback. When a discrepancy over fee was identified staff arranged an appropriate solution that was honored at point of contract completion. Would use their service again should there be ...
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“Fiona kept me up to date and sorted everything for ......”

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Jun 21,2015
Minithumbup
By: 'michelle'
Jun 21,2015
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Fiona kept me up to date and sorted everything for me eg phoning solicitors and dealing with the seller thanks...
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“Fiona has gone the extra mile selling the property as ......”

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Jun 19,2015
Minithumbup
By: 'Christin'
Jun 19,2015
0 people found
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Fiona has gone the extra mile selling the property as it has been a difficult and protracted sale which should have been quick, but due to buyer applying for a bridging loan the sale was a lot longer than usual and Fiona put in a ...
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“Staffs at this branch (Maggie Wysocka and Fiona Edwards ) are ......”

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Jun 02,2015
Minithumbup
By: 'Wen'
Jun 02,2015
0 people found
this helpful
Staffs at this branch (Maggie Wysocka and Fiona Edwards ) are really helpful and dedicated. They put loads of effort to liaise with different parties and chase up results for me. it has been great pleasure to receive kind help from both of them. I do ...
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“Fiona was always very pleasant and friendly with setting up ......”

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May 25,2015
Minithumbup
By: 'lesley'
May 25,2015
0 people found
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Fiona was always very pleasant and friendly with setting up times for us to view the property and contacting solicitors....
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Comment on agent fees
I was very pleased with all the help that the Pontefract branch gave me especially Fiona. She was always pleasant and when I arrived early to collect the keys I was made welcome to sit and wait.
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“The staff at Pontefract were really helpful both in looking ......”

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May 10,2015
Minithumbup
By: 'Mr'
May 10,2015
1 people found
this helpful
The staff at Pontefract were really helpful both in looking for a new house and finding new properties. They were very friendly and polite and could not do enough for us. I wish we could of sold our property with them as our estate agents ...
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“We both found the staff at Pontefract branch, and in ......”

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May 06,2015
Minithumbup
Julie
By: 'Gill'
May 06,2015
0 people found
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We both found the staff at Pontefract branch, and in particular Julie to be very helpful, supportive and efficient. Regards, Gill & Frank...
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Comment on agent fees
We considered the fees to be acceptable, apart from the termination fee, which is something of an unfair penalty.
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“Julie Summer dealt with the process of my tenancy acceptance. ......”

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Apr 27,2015
Minithumbup
Julie
By: 'Miss'
Apr 27,2015
0 people found
this helpful
Julie Summer dealt with the process of my tenancy acceptance. Due to problems my end with the ignorance from my employer/wages the process was taking a lot longer than anticipated causing some stress however Julie continuously kept in contact with reassurance. She was very ...
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Comment on agent fees
Was generally satisfied. I was expecting to pay more so it came as a pleasant surprise.
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“We received excellent customer service from Julie throughout our application ......”

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Apr 23,2015
Minithumbup
Julie
By: 'Julie'
Apr 23,2015
0 people found
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We received excellent customer service from Julie throughout our application for the property above. She was extremely helpful and always at hand whenever we needed her. Even when we had moved into the property and had slight problems she has been there and very vigilant ...
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“Julie helped by going through every stage of the process ......”

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Apr 13,2015
Minithumbup
Julie
By: 'carol'
Apr 13,2015
0 people found
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Julie helped by going through every stage of the process in an easily understood and relaxed friendly and informed manner. She made the whole process easier for me and understood my requirements. I would have no hesitation in recommending her and all staff at the ...
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“I found Maggie and Fiona very easy to deal with, ......”

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Mar 10,2015
Minithumbup
By: 'DanH'
Mar 10,2015
0 people found
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I found Maggie and Fiona very easy to deal with, they are always available on the phone and were happy to use my preferred communication method of email. I made offers on several properties through this agent throughout my property search and found that they ...
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“As a first time buyer, the process of buying a ......”

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Feb 08,2015
Minithumbup
By: 'Craig'
Feb 08,2015
0 people found
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As a first time buyer, the process of buying a house can be quite daunting. Fiona, Maggie and Alison were always available to take my calls and did so in a friendly and reassuring fashion. They also responded to emails very promptly ensuring that any ...
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“my home has been very well marketed by Reeds Rains. ......”

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Feb 08,2015
Minithumbup
By: 'Mrs'
Feb 08,2015
0 people found
this helpful
my home has been very well marketed by Reeds Rains. I have mainly dealt with Maggie at branch who is lovely , but all the girls have been outstanding in the service we have received. They have done their up most to advise , keeping us in ...
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“Maggot gave excellent service and feed back.over all everyone ......”

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Feb 06,2015
Minithumbup
By: 'Leslie'
Feb 06,2015
0 people found
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Maggot gave excellent service and feed back.over all everyone was helpfull. If asked , I would recommend Reed Rains to friends....
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“The agent was very friendly and helpful and kept me ......”

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Feb 02,2015
Minithumbup
By: 'John'
Feb 02,2015
0 people found
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The agent was very friendly and helpful and kept me well informed during the buying process.as a first time buyer she made a quite daunting experience not so daunting...
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“Excellent service provided in a friendly and professional manner. Fiona, ......”

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Jan 12,2015
Minithumbup
By: 'reeds'
Jan 12,2015
0 people found
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Excellent service provided in a friendly and professional manner. Fiona, Stefi and Maggi in particular were always positive and professional....
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“Stephanie was very professional in the way she handled the ......”

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Dec 01,2014
Minithumbup
stephanie
By: 'paul'
Dec 01,2014
0 people found
this helpful
Stephanie was very professional in the way she handled the proceeding of the transaction. good knowledge on questions asked and very curtious. any help required was forthcoming, and I would say that she is one of the best nogotiators I have dealt with. would definatly ...
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“They we easy to get hold of on the phone ......”

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Nov 21,2014
Minithumbup
By: 'Tom'
Nov 21,2014
0 people found
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They we easy to get hold of on the phone and very friendly when I went into the branch. They said they would keep me informed throughout the process and they did a great job....
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Comment on agent fees
I didn't realise that going with their preferred solicitors were going to cost me an additional ‚£300, the solicitors were very good though to be fair
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“I have recently been looking at buying my own home ......”

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Nov 21,2014
Minithumbup
By: 'Mr'
Nov 21,2014
0 people found
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I have recently been looking at buying my own home as a first time buyer. I have had the pleasure of dealing with Fiona of Reeds Rains Pontefract from the start of the process of obtaining a mortgage, booking viewings and making an offer too ...
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“After a long time on the market for sale, I ......”

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Oct 27,2014
Minithumbup
Julie
By: 'Mr'
Oct 27,2014
0 people found
this helpful
After a long time on the market for sale, I decided to move to letting the property and have to say the process was painless and very quick and my first tenant is now in. The rent indemnity product is also very good. Would not ...
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“Always sound happy and enthusiastic when answering the telephone. Always ......”

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Oct 22,2014
Minithumbup
By: 'Vicki'
Oct 22,2014
0 people found
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Always sound happy and enthusiastic when answering the telephone. Always happy to help and deal with any queries I have had in regards to selling our house and with the purchase of another property. Have offered me help and advice and have explained things fully ...
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“Fiona Edwards was a great help in me purchasing my ......”

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Oct 17,2014
Minithumbup
By: 'ABailey'
Oct 17,2014
0 people found
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Fiona Edwards was a great help in me purchasing my property she reassured me the whole way through when i had some worries, helped me make sure i could get a surveyor in to check the house and generally made the whole process easier than ...
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“An helpful and courteous service, the team were always on ......”

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Oct 06,2014
Minithumbup
By: 'Ewan'
Oct 06,2014
0 people found
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An helpful and courteous service, the team were always on hand to ensure that the sale proceeded without any holdups. Excellent. Thanks....
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Vendor Fees

No fees set.

Landlord Fees

No fees set.

Tenant Fees

No fees set.
Last updated at 17/03/2023, 6:10 PM by Elise Bowler
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 5:10 PM 17/03/2023 by Elise Bowler

Awards won by Reeds Rains, Pontefract WF8 1AW



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