100% sales valuation accuracy
92% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
Established in 2013 with the aim to bridge the gap between the existing town agents and the new online listing agents by widely advertising a Low Fee, which is consistent for all clients, yet still offering a traditional full agency service (including 'out of hours' contact and accompanied viewings) on a ...
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Established in 2013 with the aim to bridge the gap between the existing town agents and the new online listing agents by widely advertising a Low Fee, which is consistent for all clients, yet still offering a traditional full agency service (including 'out of hours' contact and accompanied viewings) on a No Sale No Fee contract basis. The business is owned and run by Laurence and Penny Hall (with the help of Sandra Taylor who owns and runs Red Homes Lettings Evesham) who have lived in and around Evesham for most of their 30 years of marriage and, as it's their own business, go that extra mile to provide a friendly, efficient and professional service to clients. "Our many years of sales and customer service experience has lead to some lovely feedback and ongoing repeat business so call us today on 01386 570404 to book a Free Market Appraisal"
Latest Reviews
29th Mar 2019
reviewed by 'Steve'
6th Mar 2019
reviewed by 'Dave'
3rd Dec 2018
reviewed by 'LouiseT'
2nd Nov 2018
reviewed by 'Mike'
22nd Oct 2018
reviewed by 'Matt'
Opening Hours
Address
Red Homes Estate Agents
91 High St
Evesham
Worcestershire
WR11 4DN
01386 570404
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 92% | £212,000 | £295,000 |
| Lettings | 0% | 0% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 0 | 12 | 0 | 2 | 0 | 0 | 0 |
Areas covered
- WR11
- WR10
- WR12
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
Overall
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Latest Properties
No Properties
Images & Videos
Mar 29,2019
Mar 29,2019
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From start to finish Penny and Laurence were on the ball. They know what they're doing and they do it. They made the sale process of my home a easy and dare I say a pleasurable experience. I almost wish I had another to sell. ...
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Comment on agent fees
Very reasonably priced considering your getting top people for your money.
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“We were recommended to use Red Homes and were not disappointed, first class support from the agency on all aspects of the sale....”
Mar 06,2019
Mar 06,2019
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The property for sale needed a lot of work required which Red Homes correctly advertised in all its adverts.
All correspondence were dealt with in a quick and accurate response. Staff always there and accommodating....
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Comment on agent fees
Best fees in area
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Dec 03,2018
Dec 03,2018
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Brilliant service, always so helpful and efficient. Our sale was smooth and quick with no hiccups. Would definitely recommend Red Homes to anyone selling their property. Thanks Penny & Laurence....
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Comment on agent fees
Good
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Oct 22,2018
Oct 22,2018
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Red homes sold my house recently and they achieved the asking price very quickly! I was impressed with the all round service and efficiency, down to the little details like including a stamped addressed envelope for return paperwork. Someone always answers the phone and they ...
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Comment on agent fees
Good
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Oct 22,2018
Oct 22,2018
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We were really amazed of the work Penny and Laurence did to sell our house. They both are very helpful and were answering of all our silly questions. Very professional staff and not expensive.
Highly recommend!!!...
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Comment on agent fees
Very reasonable price for a great service.
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Oct 20,2018
Oct 20,2018
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I have recently purchased a property marketed through Red Homes. From start to finish Penny and Laurence were very helpful and went out of their way to assist. When I come to sell my house they will be the first people I call....
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Aug 20,2018
Aug 20,2018
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We were impressed with Laurence and Penny Hall from our very first contact. They were personable and very helpful in every way. We also were very much influenced by by their obvious integrity as Estate Agents and appreciated their advice and assistance....
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Comment on agent fees
Very competitive
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Aug 13,2018
Aug 13,2018
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Thank you so much Penny and your team for all your help during the sale of our property, which you made go smoothly. You ensured you kept in contact providing us with updates on the process. Your knowledge, experience, professionalism, friendliness and can do attitude ...
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Comment on agent fees
Very good and competitive fees
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Jul 17,2018
Jul 17,2018
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I have nothing but good to say about penny and Lawrence. Service par excellence.
Pleasant and helpful. Obviously caring.
I was kept up to date regarding progress and the chain situation. When required penny chased all parties relentlessly.
I would recommend red homes whole heartedly ...
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Comment on agent fees
Good value
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Jun 05,2017
Jun 05,2017
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Fantastic service. So patient and helpful through the entire process. No matter how stressful things got, Laurence, Penny and Mandy were extremely professional and helpful. I would highly recommend these guys, and will definitely use them when I move again! Thank you....
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Comment on agent fees
Great
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Feb 24,2019
Feb 24,2019
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We initially instructed a larger corporate estate agent to sell our home. After 2-3 months we were introduced to Red Homes whose impact by comparison was noticeable with more regular viewings, ultimately acquiring three keen purchasers from which one bought our home. Both Penny and ...
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Comment on agent fees
Excellent value for the service provided
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Nov 02,2018
Nov 02,2018
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Well my wife & I have moved more than several times and have to say Laurence and Penny made it smooth, clearly the key element when moving is communication and Red Homes would seem specialists at this returning any querie imeadiatly removing the âstress factorâ if ...
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Comment on agent fees
Bought only
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“Having lived in our house for 60 years the thought of selling to move into a long awaited bungalow seemed a daunting position but Penny and Laurence...”
Sep 05,2018
Sep 05,2018
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Penny and Laurence made our sale and purchase with them a very easy and happy transition for all concerned and we can't thank them enough, we would highly recommend using this husband and wife team who go out of their way to keep you informed ...
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Comment on agent fees
Very fair fees
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Feb 27,2018
Feb 27,2018
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Excellent friendly service. Went out of their way to keep us updated at all times. Nothing was too much trouble and happy to call you back outside normal working hours. Such a relief to have such professional help after bad experience with previous agents. Thank ...
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Comment on agent fees
Very reasonable. Value for money
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Penny
(8)
Laurence
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
IN-HOUSE COMPLAINTS PROCEDURE
We are committed to providing a professional service to all our clients and customers. When something goes wrong, we need you to tell us about it. This will help us to improve our standards.
If you have a complaint, please put it in writing, including as much detail as possible. We have eight weeks to consider your complaint. If we have not resolved it within this time you may refer your complaint to The Property Ombudsman.
What will happen next?
• We will send you a letter of acknowledgement and receipt of your complaint within three working days of receiving it, enclosing a copy of this procedure.
• Following issue of the acknowledgement letter, we will then investigate your complaint. This will be dealt with, in our case, by the Directors who will review your file and speak to those who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter.
• If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review of the case to take place.
• We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.
If you remain dissatisfied, you can then contact The Property Ombudsman to request an independent review:
The Property Ombudsman Ltd
Milford House
43-45 Milford Street
Salisbury
Wiltshire
SP1 2BP
01722 333 306
www.tpos.co.uk
Please note the following:
You will need to submit your complaint to The Property Ombudsman within six months of receiving our final viewpoint letter, including any evidence to support your case. The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
Last updated at 3:50 PM 31/07/2018 by allAgents
We are committed to providing a professional service to all our clients and customers. When something goes wrong, we need you to tell us about it. This will help us to improve our standards.
If you have a complaint, please put it in writing, including as much detail as possible. We have eight weeks to consider your complaint. If we have not resolved it within this time you may refer your complaint to The Property Ombudsman.
What will happen next?
• We will send you a letter of acknowledgement and receipt of your complaint within three working days of receiving it, enclosing a copy of this procedure.
• Following issue of the acknowledgement letter, we will then investigate your complaint. This will be dealt with, in our case, by the Directors who will review your file and speak to those who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter.
• If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review of the case to take place.
• We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.
If you remain dissatisfied, you can then contact The Property Ombudsman to request an independent review:
The Property Ombudsman Ltd
Milford House
43-45 Milford Street
Salisbury
Wiltshire
SP1 2BP
01722 333 306
www.tpos.co.uk
Please note the following:
You will need to submit your complaint to The Property Ombudsman within six months of receiving our final viewpoint letter, including any evidence to support your case. The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
Best Estate Agent in WR11 
