“Customer Service- In terms up setting up the viewing, finding ......”
3 Star Review
Aug 25,2014
By:
'Aoife'
Aug 25,2014
Services: Lettings (as a Tenant)
Rent PCM: £995
Would you recommend?: No
Postcode: RG12
Lettings (as a Tenant)
Rent PCM: £995
Postcode: RG12
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Customer Service
- In terms up setting up the viewing, finding the property we wanted & getting references sorted - this was all efficient/professional.
- On separate note, this was me and my partner's first time renting and so I was not 100% clear on some ...
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What agent could do to change your mind?
- The rent was none-negotiable
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“We had excellent service from Roberto. We were also very ......”
4 Star Review
Aug 24,2014
By:
'Sara'
Aug 24,2014
Services: Sales (as a Vendor)
Sold price: £369550
Would you recommend?: Yes
Postcode: RG12
Sales (as a Vendor)
Sold price: £369550
Postcode: RG12
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We had excellent service from Roberto. We were also very pleased with the service from the rest of the team, on the whole professional, friendly and assisted us well with our sale. There were only a couple of minor worries with communication concerning viewings in ...
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“Hi, as a landlord I have used Prospect as our ......”
5 Star Review
Aug 24,2014
By:
'Mrs'
Aug 24,2014
Services: Lettings (as a Landlord)
Rent PCM: £1275
Would you recommend?: Yes
Postcode: RG12
Lettings (as a Landlord)
Rent PCM: £1275
Postcode: RG12
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Hi, as a landlord I have used Prospect as our preferred agent for the last two years. I have been very impressed by their efficiency in managing the monthly statements, maintenance items and have been very prompt with responding to my emails and with setting ...
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Comment on agent fees
I think the fees are competitive.
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“Prospect ( Shannon) worked very quickly to find the correct tenant ......”
5 Star Review
Aug 24,2014
By:
'Dan'
Aug 24,2014
Services: Lettings (as a Landlord)
Rent PCM: £1050
Would you recommend?: Yes
Postcode: RG12
Lettings (as a Landlord)
Rent PCM: £1050
Postcode: RG12
0
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Prospect ( Shannon) worked very quickly to find the correct tenant and once found were very professional in making sure the everything ran very smoothly right until the tenant moved in.
Very Happy customer. Many thanks...
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“Prospect uses Paragon as a referencing agency and I had ......”
4 Star Review
Aug 23,2014
By:
'Elmarie'
Aug 23,2014
Services: Lettings (as a Tenant)
Rent PCM: £1500
Would you recommend?: Yes
Postcode: RG42
Lettings (as a Tenant)
Rent PCM: £1500
Postcode: RG42
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Prospect uses Paragon as a referencing agency and I had endless problems with Paragon. I am a divorcee and apparently according to the guidelines that Paragon uses, a Decree Absolute should be signed by a judge. A divorce is handled by the family court and ...
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“Great friendly service, Shannon kept me informed of everything that ......”
5 Star Review
Aug 23,2014
By:
'Amarit'
Aug 23,2014
Services: Lettings (as a Landlord)
Rent PCM: £1200
Would you recommend?: Yes
Postcode: RG12
Lettings (as a Landlord)
Rent PCM: £1200
Postcode: RG12
0
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Great friendly service, Shannon kept me informed of everything that was happening, explaining the process step by step, as this is the first property I have let....
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“The whole experience was very fast, smooth and easy. Shannon ......”
5 Star Review
Aug 22,2014
By:
'Mike'
Aug 22,2014
Services: Lettings (as a Tenant)
Rent PCM: £400
Would you recommend?: Yes
Postcode: RG42
Lettings (as a Tenant)
Rent PCM: £400
Postcode: RG42
0
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The whole experience was very fast, smooth and easy. Shannon was extremely friendly and informative. With Shannon knowledge and charisma she seems to be a very good employee of Prospect Letting. I would be happy to recommend to friends and colleagues....
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“We have been looking to buy a property in Ascot , ......”
5 Star Review
Aug 22,2014
By:
'Shibu'
Aug 22,2014
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: RG42
Sales (as a Buyer)
Postcode: RG42
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We have been looking to buy a property in Ascot , Bracknell or in Warfield. Two properties we went forward and pulled out later on with different property issues after the survey and the price we agreed. Ryan was the first person of Prospects Estate Agency ...
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“We were looking for a house to rent for a ......”
5 Star Review
Aug 22,2014
By:
'Teodora'
Aug 22,2014
Services: Lettings (as a Tenant)
Rent PCM: £1275
Would you recommend?: Yes
Postcode: RG12
Lettings (as a Tenant)
Rent PCM: £1275
Postcode: RG12
0
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We were looking for a house to rent for a couple of months. We have lost a few properties only because our viewing appointment was scheduled to late and the property was already let agreed by the time we were preparing to go and view ...
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“Having had some poor advice from a previous estate agent ......”
5 Star Review
Aug 21,2014
By:
'Hatfield'
Aug 21,2014
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: RG42
Sales (as a Vendor)
Postcode: RG42
0
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Having had some poor advice from a previous estate agent we decided to try Prospect. We were first seen by Roberto who was very helpful and gave us a sensible valuation and sales advice. Within the first week we had 13 viewings most of which were ...
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Comment on agent fees
Considering the ammount of work undertaken the fees were accetable.
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“After using Prospect in Camberley to sell our property, we ......”
4 Star Review
Aug 21,2014
By:
'Mark'
Aug 21,2014
Services: Sales (as a Buyer)
Sold price: £225000
Would you recommend?: Yes
Postcode: RG12
Sales (as a Buyer)
Sold price: £225000
Postcode: RG12
0
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After using Prospect in Camberley to sell our property, we turned to Prospect in Bracknell to purchase our new venue!
After having many conversations with Darren Winter and looking at various properties, we finally found our new home.
The property was in need of some ...
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“The Agent gave us all of the information we required ......”
5 Star Review
Aug 20,2014
By:
'Greg'
Aug 20,2014
Services: Lettings (as a Tenant)
Rent PCM: £1100
Would you recommend?: Yes
Postcode: RG
Lettings (as a Tenant)
Rent PCM: £1100
Postcode: RG
0
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The Agent gave us all of the information we required upfront, all fees etc were given to us promptly with no hidden charges. When i came into the Bracknell Branch the Staff were friendly, i would also recommend this agent to other people when they ...
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“Very impressed with the speed with which the viewing was ......”
5 Star Review
Aug 16,2014
By:
'Lorraine'
Aug 16,2014
Services: Sales (as a Buyer)
Sold price: £265000
Would you recommend?: Yes
Postcode: RG12
Sales (as a Buyer)
Sold price: £265000
Postcode: RG12
0
people found
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Very impressed with the speed with which the viewing was arranged at our request and the young man who accompanied us (can't recall name); it was 7.30 at night, he didn't rush us, was very patient and answered all of our questions well. Even more impressed ...
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“We were fully supported in successfully marketing and selling our ......”
5 Star Review
Aug 15,2014
By:
'Hockham'
Aug 15,2014
Services: Sales (as a Vendor)
Sold price: £265000
Would you recommend?: Yes
Postcode: RG12
Sales (as a Vendor)
Sold price: £265000
Postcode: RG12
0
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We were fully supported in successfully marketing and selling our house. All questions were quickly answered, ensuring the house sale went smoothly with no stress. We would defiantly recommended Prospect to other sellers....
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“Very helpful and was very quick with responses. Always called ......”
5 Star Review
Aug 05,2014
By:
'xtine4444'
Aug 05,2014
Services: Lettings (as a Tenant)
Rent PCM: £1050
Would you recommend?: Yes
Postcode: RG42
Lettings (as a Tenant)
Rent PCM: £1050
Postcode: RG42
0
people found
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Very helpful and was very quick with responses. Always called back when she said she would unlike many other agencies we dealt with....
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“Shannon was great to deal with and so helpful when ......”
5 Star Review
Aug 04,2014
By:
'Holly'
Aug 04,2014
Services: Lettings (as a Tenant)
Rent PCM: £795
Would you recommend?: Yes
Postcode: RG12
Lettings (as a Tenant)
Rent PCM: £795
Postcode: RG12
0
people found
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Shannon was great to deal with and so helpful when I undertook my tenancy. I was away for a the majority of the time when paper work needed to be signed and details arranged and she was so patient and accomodating during this.
Before taking ...
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“Prospect Lettings Agency have been fantastic in dealing with our ......”
5 Star Review
Aug 04,2014
By:
'Robert'
Aug 04,2014
Services: Lettings (as a Tenant)
Rent PCM: £1050
Would you recommend?: Yes
Postcode: RG42
Lettings (as a Tenant)
Rent PCM: £1050
Postcode: RG42
0
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Prospect Lettings Agency have been fantastic in dealing with our search for a property. We had the added complication of a pet, and Shannon was extremely helpful in aiding our search. They were polite, quick and thorough. I would fully recommend them....
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“I think that Shannon this is the one of the ......”
5 Star Review
Aug 04,2014
By:
'Leszek'
Aug 04,2014
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: RG12
Lettings (as a Tenant)
Postcode: RG12
0
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I think that Shannon this is the one of the best Agent. In the future I hope that Shannon could help me in the future....
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“Having dealt with prospect when selling a property and now ......”
5 Star Review
Aug 01,2014
By:
'David'
Aug 01,2014
Services: Lettings (as a Tenant)
Rent PCM: £1200
Would you recommend?: Yes
Postcode: RG12
Lettings (as a Tenant)
Rent PCM: £1200
Postcode: RG12
0
people found
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Having dealt with prospect when selling a property and now renting a property we've had nothing but a great experience and service. We're always kept in the loop on what's happening, all Staff are helpful even if you've not dealt with them before. Shannon offered ...
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Comment on agent fees
Given the current climate I think it's reflective of the market so not down to prospect but they were/are a bit on the high side, thought it's not prospects fault regarding the current UK economy.
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“Shannon Smith was very helpful and got us into our ......”
5 Star Review
Jul 25,2014
By:
'Ashley'
Jul 25,2014
Services: Lettings (as a Tenant)
Rent PCM: £1250
Would you recommend?: Yes
Postcode: RG12
Lettings (as a Tenant)
Rent PCM: £1250
Postcode: RG12
0
people found
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Shannon Smith was very helpful and got us into our new home in such a short time. We are very happy with her she kept us informed the whole way, Highly recommend....
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“We have recently brought & sold a property through Prospect and ......”
5 Star Review
Jul 24,2014
By:
'Adam'
Jul 24,2014
Services: Sales (as a Vendor)
Sold price: £292000
Would you recommend?: Yes
Postcode: RG12
Sales (as a Vendor)
Sold price: £292000
Postcode: RG12
0
people found
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We have recently brought & sold a property through Prospect and the experience was excellent. In a previous move I used another Estate Agent and was less than satisfied so tried Prospect this time and wasn't disappointed. We had an offer accepted on a house we ...
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“We went through prospect to buy our first property. From ......”
5 Star Review
Jul 18,2014
By:
'Kevin'
Jul 18,2014
Services: Sales (as a Buyer)
Sold price: £250000
Would you recommend?: Yes
Postcode: RG12
Sales (as a Buyer)
Sold price: £250000
Postcode: RG12
0
people found
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We went through prospect to buy our first property. From the first viewing of the house including making the offer prospects agents were extremely helpful and handled all matters with extreme professionalism. The whole process went through very quickly and they helped with all matters ...
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“Darren managed to organised a viewing at short notice. He ......”
4 Star Review
Jul 18,2014
By:
'Mrs'
Jul 18,2014
Services: Sales (as a Buyer)
Sold price: £230000
Would you recommend?: Yes
Postcode: RG42
Sales (as a Buyer)
Sold price: £230000
Postcode: RG42
0
people found
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Darren managed to organised a viewing at short notice. He was also very helpful at the start of the process. Donna was very efficient and attentive right to the end of the process. She virtually hand-held and steered me through especially when I had questions ...
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“In stark contrast to be dealings with other staff from ......”
5 Star Review
Jul 16,2014
By:
'Pete'
Jul 16,2014
Services: Sales (as a Vendor)
Sold price: £172000
Would you recommend?: Yes
Postcode: RG12
Sales (as a Vendor)
Sold price: £172000
Postcode: RG12
0
people found
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In stark contrast to be dealings with other staff from Prospects Bracknell, Donna provided an excellent and professional service. Donna provided "transaction" support for my sale, this involved liaising/chasing all the parties involved in the sale (solicitors, buyer, etc.).
Donna not only made sure ...
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Comment on agent fees
Sales team over-promised and under-delivered
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“Very courteous and professional service from start to finish. Jake ......”
5 Star Review
Jul 16,2014
By:
'Mr'
Jul 16,2014
Services: Lettings (as a Landlord)
Rent PCM: £2000
Would you recommend?: Yes
Postcode: RG42
Lettings (as a Landlord)
Rent PCM: £2000
Postcode: RG42
0
people found
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Very courteous and professional service from start to finish. Jake valued the property on the day of our inquiry and justified his valuation with his considerable knowledge. All of our questions were promptly dealt with. A few weeks later we have secured a suitable tenant ...
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Comment on agent fees
Not the cheapest in the marketplace but they achieved a higher rental which more than made up for the difference.
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“This is the first time we have looked in to ......”
5 Star Review
Jul 11,2014
By:
'Sharon'
Jul 11,2014
Services: Lettings (as a Tenant)
Rent PCM: £950
Would you recommend?: Yes
Postcode: RG12
Lettings (as a Tenant)
Rent PCM: £950
Postcode: RG12
0
people found
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This is the first time we have looked in to renting, as my children had decided to move out, and get a place together, to obviously help with finances. We contacted Prospect, after seeing a property we were interested in, and saying what they wanted ...
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“As an expatriate from the USA, letting a house in ......”
5 Star Review
Jul 10,2014
By:
'Matthew'
Jul 10,2014
Services: Lettings (as a Tenant)
Rent PCM: £1950
Would you recommend?: Yes
Postcode: RG12
Lettings (as a Tenant)
Rent PCM: £1950
Postcode: RG12
0
people found
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As an expatriate from the USA, letting a house in the UK was a new experience. I visited a number of Realtor/Letting agencies and many seemed too busy to help (in the US we are used to more of a sales approach to letting). ...
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“Professional, market aware, communicative and great attention to detail. I ......”
5 Star Review
Jul 09,2014
By:
'Hannah'
Jul 09,2014
Services: Lettings (as a Landlord)
Rent PCM: £875
Would you recommend?: Yes
Postcode: RG12
Lettings (as a Landlord)
Rent PCM: £875
Postcode: RG12
0
people found
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Professional, market aware, communicative and great attention to detail. I have been thoroughly impressed with Prospect from start to finish. My property was let within ten days, they guided me through the process with ease and I felt they were in control. A pleasure to ...
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“Donna provided excellent support through the stressful process of selling ......”
5 Star Review
Jul 04,2014
By:
'Thalia'
Jul 04,2014
Services: Sales (as a Vendor)
Sold price: £453
Would you recommend?: Yes
Postcode: RG42
Sales (as a Vendor)
Sold price: £453
Postcode: RG42
0
people found
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Donna provided excellent support through the stressful process of selling our house.
She chased up people below us in the chain and was able to provide up to date information that our solicitor was unable to give. She patiently answered our many queries with enormous ...
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“We had to move in into the new property in ......”
4 Star Review
Jun 25,2014
By:
'Vivek'
Jun 25,2014
Services: Lettings (as a Tenant)
Rent PCM: £900
Would you recommend?: Yes
Postcode: RG12
Lettings (as a Tenant)
Rent PCM: £900
Postcode: RG12
0
people found
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We had to move in into the new property in very short time. Shannon was swiftly on the case, and in fact she was the one calling us to get the forms filled up quickly, and get the referencing process started quickly....
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