Penge, London, SE20
4.9/5, 991 reviews
97% recommended
99% sales valuation accuracy
100% sales fee satisfaction
94% lettings valuation accuracy
98% lettings fee satisfaction
When we started our family business back in 1997, we wanted to offer something different. We had three aims in mind. To deliver exceptional results on behalf of our clients, be honest and trustworthy and to provide the best customer service we possibly could. 27 years on and we’ve learnt a ... show more When we started our family business back in 1997, we wanted to offer something different. We had three aims in mind. To deliver exceptional results on behalf of our clients, be honest and trustworthy and to provide the best customer service we possibly could.

27 years on and we’ve learnt a huge amount about what our customers need and want from us, but our core values haven't changed.

We are proud to have won a number of awards for our customer experience including Best Small Chain in the UK 2022 (allagents.co.uk), Best Estate Agency in London 2024 (Global 100 awards) and Sales Winner in the Best Estate Agent Guide Awards. The awards we've won are a testament to our team’s commitment and our hard-working, customer-first attitude.

We’re also delighted that 99% of our customers would recommend us to their friends and family. And this isn’t just because we apply our decades of combined experience and expertise. It’s because we put our customers at the heart of what we do. We go out of our way to make the process of buying or selling, renting or letting as painless and as smooth as possible. We support, we don’t hinder. We care about what we do and the people we’re working with.

Every new client we work with is an opportunity for us to continue to maintain those high levels of service we set out to deliver when we first opened our doors.

We look forward to welcoming you in the Propertyworld family!

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Latest Reviews

View all Reviews 991
27th Sep 2024
reviewed by 'David'
“I have not dealt with Jane for long, but all the communications I have had with her have been most ......”
20th Sep 2024
reviewed by 'Nigel'
“When I wanted to let my flat out in Penge my intention was to get a few inquiries to a ......”
29th Aug 2024
reviewed by 'Sharon Butler'
“Andrea has been my manager for some time now, replacing someone who was extremely helpful. She has continued to the ......”
28th Aug 2024
reviewed by 'Mark E'
“I've been a client of Propertyworld for almost 15 years and have always found them to be responsive and helpful to ......”
21st Aug 2024
reviewed by 'Katok'
“I was struggling to find a new place after my previous landlord decided to sell the property I was renting. ......”
21st Aug 2024
reviewed by 'Viktoriia'
“I've been working with Propertyworld for over 3 years now, and I couldn't be more pleased with their service. Since partnering ......”
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 10:00 - 16:00
  • Sunday: Closed
Address

Property World
10 Central Parade, High Street
Penge,London
Greater London
SE20 7TN
0208 659 1005

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 99% 100% £67,000 £37,000,000
Lettings 94% 98% £500 £4,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
321 8 310 10 160 5 107 5 63 2
Areas covered
  • SE26
  • Sydenham, Forest Hill
  • SE23
  • Penge, Anerley, Crystal Palace
  • SE20
  • Beckenham, Bromley
  • SE19
  • BR3
  • BR1
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NALS TPOS Sales TPOS Lettings TPOS DPS
Rankings
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Penge, SE20
Sydenham, SE26

“Extremely kind and helpful...”

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Jun 23,2021
Minithumbup
By: 'david chatain'
Jun 23,2021
0 people found
this helpful
They have been very helpful in helping us find a new home and getting us settled in, as well as replying to any issues extremely fast and fixing any issues efficiently. They are great. I recommend them to anyone who needs to find a new ...
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“I have found Nicky over years always helpful ......”

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Jun 23,2021
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By: 'Jenny'
Jun 23,2021
0 people found
this helpful
I have found Nicky over years always helpful very professional and kind, always willing to go the extra mile for myself as landlady and for my tenant. Cannot fault her or Property World. Thank you....
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“Professional, helpful and great all round!...”

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Jun 23,2021
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Andrea
By: 'Matthew Dean'
Jun 23,2021
1 people found
this helpful
Andrea has been managing my property rental since 2014 when i moved to Australia and has done a wonderful job throughout that period. She keeps me up to date with developments and seeks my input of big decisions as they are needed, but manages the smaller ...
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“Property world have looked after my property ......”

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Jun 23,2021
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Andrea
By: 'Julia'
Jun 23,2021
1 people found
this helpful
Property world have looked after my property for over 10 years. Andrea is my go to person. She always helps with queries or problems quickly and effectively and she's such a pleasant lady . A local Family run business, with a fantastic team. I wouldn't go anywhere ...
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“PropertyWorld provided an exemplary service i......”

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Jun 23,2021
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Jason
By: 'Mark'
Jun 23,2021
0 people found
this helpful
PropertyWorld provided an exemplary service in the selling of our family home. The attention to detail and level of personalised support throughout the process was impressive. Overall it was a slick operation with the right amount of touchpoints throughout the transaction. They helped to unblock ...
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“Andrea has been so helpful over the years, sh......”

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Jun 22,2021
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Andrea
By: 'Teodora'
Jun 22,2021
1 people found
this helpful
Andrea has been so helpful over the years, she is always so friendly and knowledgable that she makes everything really easy, many thanks Andrea....
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“Review of Andrea De Roche...”

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Jun 22,2021
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Andrea
By: 'Charlie Ransford'
Jun 22,2021
1 people found
this helpful
Andrea is resourceful and knowledgeable. She has tremendous experience and uses it well to work out what is really happening in problem situations. Further, she uses her initiative whenever possible and formulates practical solutions. Andrea is friendly and a vital intermediary for someone like me ...
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“I found Andrea is very professional in what s......”

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Jun 21,2021
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Andrea
By: 'Joan/Ralston'
Jun 21,2021
1 people found
this helpful
I found Andrea is very professional in what she does when ever anything happens to the flat Andrea make sure it is done very quickly I think she I a 5 🌟 staff...
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“15 years of great service...”

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Jun 21,2021
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Andrea
By: 'Stephen L'
Jun 21,2021
1 people found
this helpful
I’ve rented from Property Word for touching 15 years. If an appliance needed fixing, a tile had blown off the roof or a fire (my whole kitchen went up) Andrea was there for me as my maintenance contact. I wouldn’t go anywhere elese....
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“We were recommended to use Property World pro......”

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Jun 21,2021
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Andrea
By: 'ROBERTA'
Jun 21,2021
1 people found
this helpful
We were recommended to use Property World probably ten years ago by a very satisfied customer, and have been happy customers ourselves ever since. Need we say more? Well,we will! Dan and Richard bring plenty of the right kind of clients and are always ...
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“A brilliant, empathic, professional is what c......”

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Jun 21,2021
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Andrea
By: 'Olu Olateju'
Jun 21,2021
1 people found
this helpful
A brilliant, empathic, professional is what comes to mind whenever Andrea crosses my mind. She goes the extra mile to get every issue resolved, I will always love to deal with her and introduce her to any of my clients...
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By: Andrea De Roche
Jun 21, 2021
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Olu, how very kind of you. Yes it has been a good few years that I have been managing your property as best I can and hope to continue for as long as possible. Thank you again. ...

“Andrea is definitely a 5 star member of the p......”

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Jun 21,2021
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Andrea
By: 'John w'
Jun 21,2021
1 people found
this helpful
Andrea is definitely a 5 star member of the property world team, she has been so helpful over the years, she is always so friendly and knowledgable that she makes a landlords life really easy, many thanks Andrea....
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By: Andrea De Roche
Jun 21, 2021
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John, your words are very kind and very much appreciated. It has always been a pleasure assisting you managing the property. As a a landlord you have always been approachable, reasonable and realistic which is helpful in this job. Thank you again for the review. ...

“Andreas professional and communication skills......”

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Jun 21,2021
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Andrea
By: 'Mr M.'
Jun 21,2021
1 people found
this helpful
Andreas professional and communication skills are great always keeping me informed when needed. Keep up the good work. 💯 is all you can give..👍...
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“I've been a tenant with Property World for 20......”

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Jun 21,2021
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Andrea
By: 'Mrs Thomas'
Jun 21,2021
1 people found
this helpful
I've been a tenant with Property World for 20+ years, over that time Andrea has always provided exceptional service, advise and ongoing support. She has the perfect mix of professionalism and friendliness, nothing seems too much for her. I would like to praise her for taking ...
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By: Andrea De Roche
Jun 21, 2021
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Mrs Thomas how very kind of you. I always aim to please. The fact that you are one of our tenants that has been with Property World the longest is another reason to ensure your needs are taken care of and the landlords are delighted, especially in this industry. Thank you again for your kind words. May it continue. ...

“Professional Service...”

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Jun 19,2021
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Andrea
By: 'Misuzu'
Jun 19,2021
1 people found
this helpful
I received a very professional service from Ms Andrea De Roché! Many thanks for your big assistance for my move. I am very happy to rent a property through her and property world....
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“Professional local service...”

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Jun 16,2021
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Dan
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Jason
By: 'Todd'
Jun 16,2021
0 people found
this helpful
This is the second sale we have achieved through Property World and I am again more than happy with the professional and courteous service. We were kept informed of progress throughout the transaction by the team....
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“Our experience with the agent (Ben) was terri......”

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Jun 11,2021
Minithumbup
By: 'Pedro Morais'
Jun 11,2021
0 people found
this helpful
Our experience with the agent (Ben) was terrific, everything was smooth from the references to the billing, couldn't had nothing better....
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“Ben Gordon-Smith is being a real agent for us......”

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Jun 11,2021
Minithumbup
By: 'Vania Melo'
Jun 11,2021
0 people found
this helpful
Ben Gordon-Smith is being a real agent for us. He found us a property with all our requirements. Always available for all our queries and made us feel part of Property World family that we'll be looked after. Only sad that he's not our property ...
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“From the start Dan was very honest and up fro......”

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Jun 04,2021
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Dan
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Jason
By: 'Stephen'
Jun 04,2021
0 people found
this helpful
From the start Dan was very honest and up front, he said he would help us move house by selling ours, and he did just that, (well, Jason did in the end!) A big thank you to Sharon who really knows the process with conveyencers ...
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“A big thank you to Jason and Dan for getting ......”

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Jun 04,2021
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Jason
By: 'Kirsty'
Jun 04,2021
0 people found
this helpful
A big thank you to Jason and Dan for getting my house sold! Jason is full of enthusiasm and a trustworthy person to work with. Dan is honest, direct and genuine....
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“Andrea is always very helpful and quick with ......”

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May 26,2021
Minithumbup
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Andrea
By: 'Jade Parker'
May 26,2021
2 people found
this helpful
Andrea is always very helpful and quick with her response. She’s very willing to help and resolves any issues that may occur promptly....
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“Thank you for the super service, you were all......”

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Apr 30,2021
Minithumbup
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Dan
By: 'Joanna'
Apr 30,2021
0 people found
this helpful
Thank you for the super service, you were all very helpful. Dan is very professional and always returned my calls,...
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“Great Estate Agents. Dan was so helpful selli......”

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Apr 30,2021
Minithumbup
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Dan
By: 'Mel'
Apr 30,2021
0 people found
this helpful
Great Estate Agents. Dan was so helpful selling our house. Highly recommend their services and the other people in the office we very helpful....
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“Thanks to Dan for doing a fantastic job selli......”

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Apr 29,2021
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Dan
By: 'Tracey'
Apr 29,2021
0 people found
this helpful
Thanks to Dan for doing a fantastic job selling our house, it was not an easy sell but he did a great job. I would highly recommended Property World....
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“Amazing experience with PW & Andrea...”

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Apr 29,2021
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Andrea
By: 'Mark'
Apr 29,2021
1 people found
this helpful
If there were more people like Andrea in the industry, estate agents would not have the reputation that they do....
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By: Andrea
Apr 29, 2021
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Hi Mark I have just seen your review. Wow. For a one-line review it's powerful. It was a pleasure dealing with you. I wish you all the best in your future endeavours and if you ever need to rent in S.E London again, please contact us. ...

“Thank you to Dan at Property World for all hi......”

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Apr 29,2021
Minithumbup
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Dan
By: 'Ursula Freyne'
Apr 29,2021
0 people found
this helpful
Thank you to Dan at Property World for all his assistance helping to sell my late uncles house. This was a very difficult time for our family, Dan guided us through the process and was very professional and courteous at all times....
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“First time becoming a Tenant.....”

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Apr 27,2021
Minithumbup
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Andrea
By: 'Charlie'
Apr 27,2021
1 people found
this helpful
This was my first time becoming a Tenant and I seriously couldn't have done it without the help of Andrea! An absolute God send who was professional, well organised and a joy to talk too. Andrea helped me on every step of the way and ...
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By: Andrea
Apr 27, 2021
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It was a real pleasure in assisting you Charlie, especially as a first time renter. It can be a bit daunting stepping out independently, but you made it and I am sure you will do a great job. If you ever need assistance in the future, please do not hesitate to contact me at Property World. Wishing you all the best in your new home. Well done again. ...

“Great bunch!...”

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Apr 09,2021
Minithumbup
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Paul
By: 'S&B'
Apr 09,2021
0 people found
this helpful
Despite a couple of unforeseen roadblocks along the way, Ben was on the ball and professional about giving us the best start to our tenancy. Paul and Nicky have also been great in responding to our needs, on the landlord's behalf....
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“I recommend Property World to anyone buying o......”

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Apr 06,2021
Minithumbup
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Kevin
By: 'Darron'
Apr 06,2021
0 people found
this helpful
I recommend Property World to anyone buying or selling. Honest, experienced and realistic, they know what they're doing and talking about. They will get you over the finish line....
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“Very easy to deal with and very professional.......”

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Mar 24,2021
Minithumbup
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Andrea
By: 'ds'
Mar 24,2021
1 people found
this helpful
Very easy to deal with and very professional. She made the whole process very straightforward. Thanks a lot for your effort Andrea!...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 4:06 PM 05/03/2024 by allAgents

Awards won by Property World, London SE20 7TN



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Property World

Branch - Penge, London, SE20

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