Penge, London, SE20
4.9/5, 991 reviews
97% recommended
99% sales valuation accuracy
100% sales fee satisfaction
94% lettings valuation accuracy
98% lettings fee satisfaction
When we started our family business back in 1997, we wanted to offer something different. We had three aims in mind. To deliver exceptional results on behalf of our clients, be honest and trustworthy and to provide the best customer service we possibly could. 27 years on and we’ve learnt a ... show more When we started our family business back in 1997, we wanted to offer something different. We had three aims in mind. To deliver exceptional results on behalf of our clients, be honest and trustworthy and to provide the best customer service we possibly could.

27 years on and we’ve learnt a huge amount about what our customers need and want from us, but our core values haven't changed.

We are proud to have won a number of awards for our customer experience including Best Small Chain in the UK 2022 (allagents.co.uk), Best Estate Agency in London 2024 (Global 100 awards) and Sales Winner in the Best Estate Agent Guide Awards. The awards we've won are a testament to our team’s commitment and our hard-working, customer-first attitude.

We’re also delighted that 99% of our customers would recommend us to their friends and family. And this isn’t just because we apply our decades of combined experience and expertise. It’s because we put our customers at the heart of what we do. We go out of our way to make the process of buying or selling, renting or letting as painless and as smooth as possible. We support, we don’t hinder. We care about what we do and the people we’re working with.

Every new client we work with is an opportunity for us to continue to maintain those high levels of service we set out to deliver when we first opened our doors.

We look forward to welcoming you in the Propertyworld family!

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Latest Reviews

View all Reviews 991
27th Sep 2024
reviewed by 'David'
“I have not dealt with Jane for long, but all the communications I have had with her have been most ......”
20th Sep 2024
reviewed by 'Nigel'
“When I wanted to let my flat out in Penge my intention was to get a few inquiries to a ......”
29th Aug 2024
reviewed by 'Sharon Butler'
“Andrea has been my manager for some time now, replacing someone who was extremely helpful. She has continued to the ......”
28th Aug 2024
reviewed by 'Mark E'
“I've been a client of Propertyworld for almost 15 years and have always found them to be responsive and helpful to ......”
21st Aug 2024
reviewed by 'Katok'
“I was struggling to find a new place after my previous landlord decided to sell the property I was renting. ......”
21st Aug 2024
reviewed by 'Viktoriia'
“I've been working with Propertyworld for over 3 years now, and I couldn't be more pleased with their service. Since partnering ......”
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 10:00 - 16:00
  • Sunday: Closed
Address

Property World
10 Central Parade, High Street
Penge,London
Greater London
SE20 7TN
0208 659 1005

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 99% 100% £67,000 £37,000,000
Lettings 94% 98% £500 £4,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
321 8 310 10 160 5 107 5 63 2
Areas covered
  • SE26
  • Sydenham, Forest Hill
  • SE23
  • Penge, Anerley, Crystal Palace
  • SE20
  • Beckenham, Bromley
  • SE19
  • BR3
  • BR1
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NALS TPOS Sales TPOS Lettings TPOS DPS
Rankings
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Penge, SE20
Sydenham, SE26

“Myself and my boyfriend found our perfect hom......”

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Aug 31,2021
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Andrea
By: 'Tahiera'
Aug 31,2021
1 people found
this helpful
Myself and my boyfriend found our perfect home through PropertyWorld. Andrea made sure everything was taken care of in the property before our move, and that move-in day was a smooth process. She's a friendly and positive voice to go to when we have any ...
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“I bought a number of properties through prope......”

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Aug 31,2021
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Kevin
By: 'Merrin'
Aug 31,2021
1 people found
this helpful
I bought a number of properties through property world over the years and have always found them extremely good. Dan, Richard and the team have excelled with the smooth transitions of property purchasing. They have found great tenants and continue to manage the properties with ...
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“Wow! We had an issue with some rubbish that h......”

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Aug 27,2021
Minithumbup
By: 'Ted'
Aug 27,2021
0 people found
this helpful
Wow! We had an issue with some rubbish that had been left behind by the builders that renovated the property before our rental started. I had emailed and asked for it to be removed. When I got no reply I popped into the Penge branch ...
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“I recommend this company for their efficient ......”

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Aug 26,2021
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Andrea
By: 'Nwakaego Odoh'
Aug 26,2021
1 people found
this helpful
I recommend this company for their efficient services. Also, I want to commend Andrea for her high level of professionalism, kindness and politeness....
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“Property World...”

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Aug 25,2021
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Andrea
By: 'Sam'
Aug 25,2021
1 people found
this helpful
I have been working alongside property world for a number of years now and would highly recommend this company. They have few branches around my area and whenever you enter them you are greeted by extremely friendly and positive staff. They are highly professional and ...
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“Always get a quick response. Pleasant and pol......”

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Aug 24,2021
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Lorna
By: 'Anthony Burman'
Aug 24,2021
0 people found
this helpful
Always get a quick response. Pleasant and polite correspondence. Never had any problems dealing with this company. Would definitely recommend....
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“We have worked for Property World as Building......”

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Aug 24,2021
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Paul
By: 'd.a.s Build Ltd / Dean and Edward Alcock'
Aug 24,2021
0 people found
this helpful
We have worked for Property World as Building contractors for some time now, Property World is a great company to work with and to use for what ever needs within the Property Business. They are very dedicated in what they all do and go that ...
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“All experience with Property World is positive...”

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Aug 24,2021
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Lorna
By: 'Jemma'
Aug 24,2021
0 people found
this helpful
All experience with Property World is positive. Staff are always friendly and approachable. Such an efficient team always willing to help and sort problems that arise....
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“I had very bad experience with this estate ag......”

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Aug 22,2021
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By: 'Mrs'
Aug 22,2021
0 people found
this helpful
I had very bad experience with this estate agent, they hardly solved our problems when informed about any issues regarding any maintenance work, even when we handed over the property, we cleaned and painted the property and wash the carpets although we got it without ...
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By: Richard Crowley
Aug 27, 2021
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Having replied to you directly I thought it would be appropriate to reply on this forum. We were saddened to receive your 1 start review. You lived at the property for over three years and, as far as we were concerned, were happy with the service you received from your property manager and Propertyworld. Over the course of your tenure our records indicate we replaced the washing machine, assisted you with the garden by providing funds to hire equipment, and repaired a leaking toilet among oth ...

“I would certainly recommend this agency...”

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Aug 17,2021
Minithumbdown
By: 'Indira Vidal'
Aug 17,2021
0 people found
this helpful
It has been very pleasant to contact this agency. The staff is always patient, well mannered with professionalism. Every time I have approached Nicky she has been willing to help. You can feel a team work where everyone is doing is part. I would certainly ...
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“Nicky was super helpful in getting a repair s......”

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Aug 16,2021
Minithumbdown
By: 'Candice'
Aug 16,2021
0 people found
this helpful
Nicky was super helpful in getting a repair sorted for me. All done within a matter of hours. Great communication really friendly and helpful....
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“Very attentive , efficient and professional t......”

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Aug 16,2021
Minithumbup
By: 'Fast Homes UK'
Aug 16,2021
0 people found
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Very attentive , efficient and professional team and happy to work with the Property World . do recommend to everyone...
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“Recommendation...”

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Aug 13,2021
Minithumbup
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Dan
By: 'Azma'
Aug 13,2021
0 people found
this helpful
Thanks Dan and Nicky for a great service. You always answer any queries promptly and provide a reliable and friendly service . Azma...
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“Always very professional and get to job done ......”

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Aug 12,2021
Minithumbup
By: 'Ben'
Aug 12,2021
0 people found
this helpful
Always very professional and get to job done quick and easy. We had a problem with our freezer and Nicky helped us within minutes!!...
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“We have worked with Lorna for a number of yea......”

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Aug 09,2021
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Lorna
By: 'Adam'
Aug 09,2021
0 people found
this helpful
We have worked with Lorna for a number of years as she has managed our rented property. She is always quick to respond to any questions and on the rare occasion there has been an issue with our property or tenants, also quick to find ...
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“Really good experience renting through Proper......”

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Aug 04,2021
Minithumbup
By: 'Klaudia'
Aug 04,2021
0 people found
this helpful
Really good experience renting through Property World. Really profesional and always there for my questions and requests. Made the whole moving experience less stressful which felt nice and easy....
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“We have been with Property World since 2009 a......”

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Jul 28,2021
Minithumbup
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Andrea
By: 'Crichtons'
Jul 28,2021
1 people found
this helpful
We have been with Property World since 2009 and they have looked after us very well in managing our rental properties. Our main contact is Andrea at the moment and we would readily recommend her and her team in view of our excellent experience...
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“Would like to say how happy I was with Nicky.......”

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Jul 27,2021
Minithumbup
By: 'Christine'
Jul 27,2021
0 people found
this helpful
Would like to say how happy I was with Nicky.I was having a problem with the new electricity board and she got it sorted on the same day! Nice to have someone on the other side of the phone that understands.Thank you!!...
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“Every interaction has been excellent, there h......”

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Jul 26,2021
Minithumbup
By: 'David'
Jul 26,2021
0 people found
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Every interaction has been excellent, there has been no major issues and they have always been accommodating and professional. 5 Stars....
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“Nicky is always very professional and any que......”

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Jul 26,2021
Minithumbup
By: 'Greg'
Jul 26,2021
0 people found
this helpful
Nicky is always very professional and any queries are answered quickly. She is exellent always have an alternative which solves the matters. I am delighted and i would strongly recommend her as she is honest and open person. I really appteciate that. Kind Regards, Greg ....
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“Nicky - dream estate agent for London renters....”

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Jul 26,2021
Minithumbup
By: 'Livvy'
Jul 26,2021
0 people found
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Nicky has been our estate agent for years and has honestly been amazing. So quick to solve any issues, really friendly, and always makes sure our rental feels like our own home....
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“Brilliant!...”

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Jul 22,2021
Minithumbup
By: 'Nuala'
Jul 22,2021
0 people found
this helpful
Caroline has been a fantastic estate agent - quick to respond to emails, helpful when any problems arise and she is a very friendly person!...
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“Very helpful and professional! Caroline has b......”

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Jul 22,2021
Minithumbup
By: 'Aine'
Jul 22,2021
0 people found
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Very helpful and professional! Caroline has been a pleasure to liaise with since we first moved in to our rented property a year ago....
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“Nicky is fab...”

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Jul 22,2021
Minithumbup
By: 'Mrs C'
Jul 22,2021
0 people found
this helpful
Nicky has been fab helping me to complete the end of tenancy of my flat. She's answered all my queries even once while sitting in A & E! Thank you Nicky and Property World...
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“Great Service!...”

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Jul 21,2021
Minithumbup
By: 'Ben Gordon-Smith'
Jul 21,2021
0 people found
this helpful
Propertworld have been managing the f;lat I moved into for a year now and I've had the best experience with them! Highly recommended....
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“Always Friendly, Always Professional...”

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Jul 20,2021
Minithumbup
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Andrea
By: 'Elliot Bodman'
Jul 20,2021
1 people found
this helpful
Andrea and the team are super friendly but above all very sufficient at getting any and all problems sorted. Always friendly and always professional. I highly recommend their services!...
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“Very happy with the service I am receiving. ......”

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Jul 19,2021
Minithumbup
By: 'Dan'
Jul 19,2021
0 people found
this helpful
Very happy with the service I am receiving. Nicky has great communication and I always feel informed on what is happening with my investment. This is especially important to me as I live abroad. Things are taken care of swiftly with minimal fuss and the ...
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“Always a pleasure and very professional to de......”

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Jul 18,2021
Minithumbup
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Andrea
By: 'Anonymous tenant'
Jul 18,2021
1 people found
this helpful
Always a pleasure and very professional to deal with, Andrea is a huge credit to the team at Property World....
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“Nicky is always so helpful whenever I deal wi......”

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Jul 18,2021
Minithumbup
By: 'Val'
Jul 18,2021
0 people found
this helpful
Nicky is always so helpful whenever I deal with her. She is very though in all aspects, Approachable, professional and always in a friendly manner. When updating on issues raised. Most definitely an asset to Property World. Val Naish...
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“An agency of excellence in people skills! As ......”

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Jul 16,2021
Minithumbup
By: 'Janet Adama Mohammed'
Jul 16,2021
0 people found
this helpful
An agency of excellence in people skills! As a tenant, I felt comfortable approaching Property World any time and was amazed at their responsiveness! Even when I forgot of my rent deposit they still reminded me with links to the DPS as to how to ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 4:06 PM 05/03/2024 by allAgents

Awards won by Property World, London SE20 7TN



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Property World

Branch - Penge, London, SE20

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