Professional Properties
Derby, DE22
2.8/5, 17 reviews
53% recommended
60% lettings valuation accuracy
46% lettings fee satisfaction
No company information

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Latest Reviews

View all Reviews 17
14th Feb 2022
reviewed by 'Francesca'
“I rented two houses consecutively for myself and my three young children from 2018 to 2021, both with Professional Properties (PP). It ......”
14th Aug 2021
reviewed by 'Amanda'
“Don't even consider this company! For a letting agent with the word professional in their title, they're anything but. They ......”
24th May 2021
reviewed by 'NEELM'
“First time renting with professional properties. Happy with everything so far. All the agents I have had contact with, have ......”
24th Feb 2021
reviewed by 'Dave'
“Hi, It is a pleasure to have the opportunity to comment on the service we have had from Professional properties.......”
23rd Dec 2020
reviewed by 'K'
“To all potential future tenants.Beware of this letting agency keeps money from deposit for ''damages'' that already exist in ......”
12th Aug 2020
reviewed by 'Mollie'
“As a tenant, they were easy to deal with, and easy to contact whenever I needed help. Our house is ......”
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 17:30
  • Sunday: 09:00 - 17:30
Address

Professional Properties
35 Ashbourne Road
Derby
Derbyshire
DE22 3FS
01332 366171

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 60% 46% £350 £1,300
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
4 0 5 5 0 0 0 0 0 3
Areas covered
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

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Burton On Trent, DE14
Derby, DE22

“Unprofessional Properties...”

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Feb 14,2022
Minithumbdown
By: 'Francesca'
Feb 14,2022
0 people found
this helpful
I rented two houses consecutively for myself and my three young children from 2018 to 2021, both with Professional Properties (PP). It was difficult from the outset to organise routine maintenance, including a mouse problem, which I had to sort out myself. When the landlords wanted to ...
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“Don't even consider using!...”

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Aug 14,2021
Minithumbdown
By: 'Amanda'
Aug 14,2021
0 people found
this helpful
Don't even consider this company! For a letting agent with the word professional in their title, they're anything but. They are rude, they have lied and failed to respond to over twenty emails, phone calls and text messages. They couldn't even organise a contract and ...
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“First time renting with professional properti......”

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May 24,2021
Minithumbup
By: 'NEELM'
May 24,2021
0 people found
this helpful
First time renting with professional properties. Happy with everything so far. All the agents I have had contact with, have been polite and respectful....
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“Professional Properties - Truly Professional!...”

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Feb 24,2021
Minithumbup
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Steven
By: 'Dave'
Feb 24,2021
0 people found
this helpful
Hi, It is a pleasure to have the opportunity to comment on the service we have had from Professional properties. Things have been rather mixed from our side but we have always worked with people like Steven and Laura to make our rental as smooth ...
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“To all potential future tenants.Beware of th......”

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Dec 23,2020
Minithumbdown
By: 'K'
Dec 23,2020
0 people found
this helpful
To all potential future tenants. Beware of this letting agency keeps money from deposit for ''damages'' that already exist in the house. They say from day one that they are aware of this for example a rusty oven, mould on the walls etc and in ...
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“Amazing company....”

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Aug 12,2020
Minithumbup
By: 'Mollie'
Aug 12,2020
0 people found
this helpful
As a tenant, they were easy to deal with, and easy to contact whenever I needed help. Our house is lovely and the process made me feel protected and secure. Organising a viewing was simple and the staff couldn't have been nicer or friendlier. Where ...
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“Quality of houses are really bad and inside h......”

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Aug 04,2020
Minithumbup
By: 'Keshava'
Aug 04,2020
3 people found
this helpful
Quality of houses are really bad and inside house is very dirty and unhygienic. Doesn't provide detailed inventory report and even let know what electricals works and doesn't work in the house. There will be lot of minor damages and uncleaned areas before move in, ...
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“Professional Properties...”

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Jun 01,2020
Minithumbdown
By: 'Stephen'
Jun 01,2020
1 people found
this helpful
Worst Letting Agents ever. Never reply to anything you email them and they deliberately ignore you in order to avoid providing you with a viewing. Totally unethical business....
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“My name is wendy. I’ve never rented before an......”

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Mar 17,2020
Minithumbup
By: 'Wendy'
Mar 17,2020
1 people found
this helpful
My name is wendy. I’ve never rented before and my first house and tenancy has been an absolute pleasure with these people from start to finish. I was told I’d have the keys within a week and I did, they got all my ...
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“I am an overseas landlord and therefore findi......”

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Mar 12,2020
Minithumbup
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James
By: 'Eugene'
Mar 12,2020
0 people found
this helpful
I am an overseas landlord and therefore finding the right agent is important to me. I had my property looked after Professional Properties for a couple of years. Due to unfortunate event, my tenant stopped paying rent for the past 9 months. During this period, I ...
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“Excellent advisory service for Landlords...”

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Nov 08,2019
Minithumbup
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Simon
By: 'Debbie'
Nov 08,2019
0 people found
this helpful
As a landlord I appreciate the help in choosing a property that is wanted in the rental market. Different types of houses and different areas make a difference to the likelihood of getting tenants in a timely manner. I spoke with Simon and he gave ...
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“The WORST letting agent i have ever encounter......”

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Aug 20,2019
Minithumbdown
By: 'Helen'
Aug 20,2019
3 people found
this helpful
The WORST letting agent i have ever encountered. I am a former tenant of a property rented by them in Derby. They allowed us to move into a property without even telling the landlord we were moving in, so the landlord turned up to the ...
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“Don't rent and buy nothing!!!...”

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Feb 11,2019
Minithumbdown
By: 'Adele'
Feb 11,2019
6 people found
this helpful
Be aware of this agency!!! Don't rent nothing. Also i don't trust that they telling to buyers all of. We have problem with boiler on our property i have saved communication. Before end of our contract they was send us company on repair but they ...
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By: Mrs Susan inger
Apr 06, 2019
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Don't rent anything from these they rented my friend a house for 3 years and she could not use the cooker as it was condemned from the day she moved in I have pictures with stickers on cooker they only want your money don't give a shit about any repairs my friend is now with a decent letting agent thank god and got a working cooker call them selfs professional more like unprofessional ...

“Being a landlord from 225 away I was anxious but the ......”

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Mar 07,2018
Minithumbup
By: 'Chris'
Mar 07,2018
0 people found
this helpful
Being a landlord from 225 away I was anxious but the professionalism and timely clear communications kept me fully in the picture. I was never left worrying and they kept me in the picture when the tenant had issues. The next nspections were thorough and very ...
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Comment on agent fees
Couldn’t believe such great value for money.
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“As a landlord with properties in Derby for the last ......”

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Nov 29,2017
Minithumbup
By: 'Mark'
Nov 29,2017
0 people found
this helpful
As a landlord with properties in Derby for the last ten years I've experienced several letting agents, I find Professional Properties to be very efficient, caring and professional, they have always offered sound advice with regards to my properties. I have no hesitation in recommending ...
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Comment on agent fees
Their fee structure is highly competitive and reasonable.
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“Do you like being conned? Do you enjoy being extorted? ......”

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Oct 07,2017
Minithumbdown
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Jane
By: 'Toby'
Oct 07,2017
16 people found
this helpful
Do you like being conned? Do you enjoy being extorted? Do you love losing hundreds of pounds? Then look no further, this is the place for you! Ironically they call themselves “Professional” Properties. They couldn't be more unprofessional if they tried. The staff such as ...
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Comment on agent fees
Extortionate. It’s all to fill their own pockets and the fees do not match the quality of service you get at all.
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“Terrible customer service and 'unprofessional' company, please avoid for your ......”

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Sep 18,2017
Minithumbdown
By: 'Vikrant'
Sep 18,2017
8 people found
this helpful
Terrible customer service and 'unprofessional' company, please avoid for your peace of mind. They gave me the wrong keys to the apartment which caused a lot of problems as I was left outside with a van full of furniture and could not move in the ...
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Comment on agent fees
Bad. Not worth it.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Professional Properties, Derby DE22 3FS



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