“Since moving into our rental flat in March, Alicja Skuza ......”
4 Star Review
Jul 05,2017
By:
'abc'
Jul 05,2017
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: N1
Lettings (as a Tenant)
Postcode: N1
1
people found
this helpful
Since moving into our rental flat in March, Alicja Skuza has been an excellent manager of the property. She has been prompt to reply to and follow up on enquiries, quick to arrange repairs, and polite and professional in her communication. Thanks Alicja....
read full review
Comment on agent fees
These fees are exorbitant. We managed to bargain them down but not as far as we would like. I am looking forward to new laws coming into place that ban these fees -- in my view it is an extortionate and unfair practice that prospective tenants should not be subjected to.
1
people found
this helpful
Was this helpful?
Yes
“One of the most unprofessional experience in renting I have ......”
1 Star Review
May 06,2017
By:
'Frank'
May 06,2017
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: N1
Lettings (as a Tenant)
Postcode: N1
2
people found
this helpful
One of the most unprofessional experience in renting I have ever lived, avoid this company at all costs. They managed to literally fail every possible thing in tenancy, cleaning, contracts, payments, delivery of keys, to name a few. Don't waste your time with them....
read full review
Comment on agent fees
Agent fees are reasonable
2
people found
this helpful
Was this helpful?
Yes
“Being new to London, Ben and I really appreciated an ......”
5 Star Review
Apr 25,2017
By:
'Nicole'
Apr 25,2017
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: N1
Lettings (as a Tenant)
Postcode: N1
0
people found
this helpful
Being new to London, Ben and I really appreciated an honest and reliable agent. Claudiu was helpful, professional and always responded promptly with any questions. Rebekah who conducted our viewing was also extremely helpful and friendly. All in all, Rebekah's team was a delight to ...
read full review
Comment on agent fees
We are new to London but Portico's fees seemed on the higher end compared to our agents we dealt with
0
people found
this helpful
Was this helpful?
Yes
“The process was easy to follow and took a little ......”
5 Star Review
Dec 28,2016
By:
'Anna'
Dec 28,2016
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: N1
Lettings (as a Tenant)
Postcode: N1
0
people found
this helpful
The process was easy to follow and took a little time. Everything mostly online. The staff is helpful. Hope will stay the same! Thank you...
read full review
0
people found
this helpful
Was this helpful?
Yes
“Whilst I understand that it is important for there to ......”
2 Star Review
Sep 06,2016
By:
'RK'
Sep 06,2016
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: N1
Lettings (as a Tenant)
Postcode: N1
4
people found
this helpful
Whilst I understand that it is important for there to be a referencing process prior to moving into a property, I must admit that Portico's process was rather extensive and complicated compared to other estate agent companies that I have used in the past. Myself ...
read full review
Comment on agent fees
I thought they were rather expensive in comparison to previous firms I have used.
4
people found
this helpful
Was this helpful?
Yes
“Josie makes every day dramas less dramatic - locked keys, ......”
5 Star Review
Aug 22,2016
By:
'Ana'
Aug 22,2016
Services: They manage our building
Would you recommend?: Yes
Postcode: N1
They manage our building
Postcode: N1
0
people found
this helpful
Josie makes every day dramas less dramatic - locked keys, leaks & floods, electrics, safety checks and so much more. She is that one special person who replies to your email within hours, and offers the solution in a kind and professional manner. 5 stars employee!...
read full review
0
people found
this helpful
Was this helpful?
Yes
“Josie is a great property manager. Responsive, responsible, pleasant and ......”
5 Star Review
Jul 19,2016
By:
'Maaltt'
Jul 19,2016
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: N7
Lettings (as a Tenant)
Postcode: N7
0
people found
this helpful
Josie is a great property manager. Responsive, responsible, pleasant and reactive. I would let again with Portico because of her....
read full review
Comment on agent fees
Good
0
people found
this helpful
Was this helpful?
Yes
“I have lived in rented accommodation in London for 6 years, ......”
5 Star Review
Jul 08,2016
By:
'George'
Jul 08,2016
Services: Lettings (as a Tenant)
Rent PCM: £1000
Would you recommend?: Yes
Postcode: EC1V
Lettings (as a Tenant)
Rent PCM: £1000
Postcode: EC1V
0
people found
this helpful
I have lived in rented accommodation in London for 6 years, and Josie is the best Property Manager I have ever had. Responsive, considerate, professional and charming....
read full review
0
people found
this helpful
Was this helpful?
Yes
“Josie is the best property manager I have had in 10 ......”
5 Star Review
Jun 16,2016
By:
'George'
Jun 16,2016
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: EC1V
Lettings (as a Landlord)
Postcode: EC1V
0
people found
this helpful
Josie is the best property manager I have had in 10 years. Her organisation and response time were impeccable. We highly recommend her....
read full review
0
people found
this helpful
Was this helpful?
Yes
“We are French, it's our first time in London, so ......”
5 Star Review
May 18,2016
By:
'Agathe'
May 18,2016
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: N10
Lettings (as a Tenant)
Postcode: N10
0
people found
this helpful
We are French, it's our first time in London, so it's really helpful to work with Josie. She is always involved and reactive when we need advice or help from her....
read full review
0
people found
this helpful
Was this helpful?
Yes
“Adam worked hard to find the best tenants.He kept ......”
5 Star Review
May 12,2016
By:
'Moggidon'
May 12,2016
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: N7
Lettings (as a Landlord)
Postcode: N7
0
people found
this helpful
Adam worked hard to find the best tenants.He kept me well informed throughout the vetting process and showed interest and professionalism in his his work....
read full review
Comment on agent fees
Industry standard fees.
0
people found
this helpful
Was this helpful?
Yes
“Josie's arrangements for my recent change of tenancy have been ......”
5 Star Review
May 11,2016
By:
'Graham'
May 11,2016
Services: Lettings (as a Landlord)
Rent PCM: £2000
Would you recommend?: Yes
Postcode: N1
Lettings (as a Landlord)
Rent PCM: £2000
Postcode: N1
0
people found
this helpful
Josie's arrangements for my recent change of tenancy have been well managed which has been conducted to my complete satisfaction and that of the tenants also as far as I am aware. Accounting information also has been timely and in good order....
read full review
Comment on agent fees
No change from previous years.
0
people found
this helpful
Was this helpful?
Yes
“The service I've experienced at Portico has been exceptional. Daniella ......”
5 Star Review
May 09,2016
By:
'quanluu'
May 09,2016
Services: Lettings (as a Tenant)
Rent PCM: £1700
Would you recommend?: Yes
Postcode: N1
Lettings (as a Tenant)
Rent PCM: £1700
Postcode: N1
0
people found
this helpful
The service I've experienced at Portico has been exceptional.
Daniella initially assisted me with a viewing for a property in the same area and during our conversation she also found another property within walking distance which suited my requirements. I ended up making an offer ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“Since Josie has taken over as property manager I feel ......”
5 Star Review
May 06,2016
By:
'Steve'
May 06,2016
Services: Lettings (as a Landlord)
Rent PCM: £1600
Would you recommend?: Yes
Postcode: N51
Lettings (as a Landlord)
Rent PCM: £1600
Postcode: N51
0
people found
this helpful
Since Josie has taken over as property manager I feel I have had the best service to date from Portico. The thing I like best is her timeliness in responding to my queries, especially when I needed to arrange some remortgaging / documentation provision / surveying of ...
read full review
Comment on agent fees
Now Josie is managing my property I feel I am now getting better value for money.
0
people found
this helpful
Was this helpful?
Yes
“It really is a pleasure to work with Josie. Her ......”
5 Star Review
May 06,2016
By:
'krikri'
May 06,2016
Services: Lettings (as a Landlord)
Rent PCM: £3
Would you recommend?: Yes
Postcode: EC1
Lettings (as a Landlord)
Rent PCM: £3
Postcode: EC1
0
people found
this helpful
It really is a pleasure to work with Josie. Her efficiency, extremely
clear answers and kind manners are much appreciated....
read full review
Comment on agent fees
They are ok
0
people found
this helpful
Was this helpful?
Yes
“Friendly and accommodating. Essentials are occasionally forgotten or not checked ......”
3 Star Review
May 06,2016
By:
'Christine'
May 06,2016
Services: Property Management
Would you recommend?: Yes
Postcode: EC1
Property Management
Postcode: EC1
0
people found
this helpful
Friendly and accommodating. Essentials are occasionally forgotten or not checked on e.g. the tenant not paying service charge which we were then billed for. This had never occurred before. An apology for this would have been a start at easing our annoyance
Would probably ...
read full review
Comment on agent fees
management fees are not value for money. excessive for the service we get. The visit/s to review the property should be part of the management fee and not an extra ‚£6o/‚£65. The fee for finding a tenant and doing the references check is acceptable
0
people found
this helpful
Was this helpful?
Yes
“Josie has a very friendly manner is proactive and resolves ......”
5 Star Review
May 05,2016
By:
'David'
May 05,2016
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: NW1
Lettings (as a Tenant)
Postcode: NW1
0
people found
this helpful
Josie has a very friendly manner is proactive and resolves issues quickly. She keeps you updates and has excellent communication....
read full review
Comment on agent fees
Good
0
people found
this helpful
Was this helpful?
Yes
“Josie has been exceptional! She has been contactable and a ......”
5 Star Review
May 04,2016
By:
'MATT'
May 04,2016
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: EC1R
Lettings (as a Tenant)
Postcode: EC1R
0
people found
this helpful
Josie has been exceptional! She has been contactable and a pleasure to work with all year round, particularly in times where an emergency maintenance issues arose....
read full review
0
people found
this helpful
Was this helpful?
Yes
“Josie has always been very helpful and quick to respond ......”
5 Star Review
May 03,2016
By:
'Gemma'
May 03,2016
Services: Lettings (as a Tenant)
Rent PCM: £2820
Would you recommend?: Yes
Postcode: EC1R
Lettings (as a Tenant)
Rent PCM: £2820
Postcode: EC1R
0
people found
this helpful
Josie has always been very helpful and quick to respond to maintenance issues at our property - always much appreciated! Thanks!...
read full review
0
people found
this helpful
Was this helpful?
Yes
“Good service. Very aware of the market and what tenants ......”
5 Star Review
Apr 25,2016
By:
'Angel'
Apr 25,2016
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: N1
Lettings (as a Landlord)
Postcode: N1
0
people found
this helpful
Good service. Very aware of the market and what tenants require. Very organised at getting essential work done. Josie plans ahead, so everything runs very smoothly....
read full review
Comment on agent fees
Fine
0
people found
this helpful
Was this helpful?
Yes
“Josie has been managing our flat, and has been responsive, ......”
5 Star Review
Apr 24,2016
By:
'Milo'
Apr 24,2016
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: N1
Lettings (as a Landlord)
Postcode: N1
0
people found
this helpful
Josie has been managing our flat, and has been responsive, responsible and professional. We are very pleased with the services provided!...
read full review
Comment on agent fees
Competitive.
0
people found
this helpful
Was this helpful?
Yes
“Josie is an asset to Portico. In my 3 years as ......”
5 Star Review
Apr 24,2016
By:
'Renter'
Apr 24,2016
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: N1
Lettings (as a Tenant)
Postcode: N1
0
people found
this helpful
Josie is an asset to Portico. In my 3 years as a Tenant with one of their properties, I never connected as much with the team as I did Josie. She's the absolute best! Respectful of renters' privacy, communicative, answers correspondence quickly, and very approachable. In ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“great company. efficient. helpful. would recommend to anyone for lettings ......”
5 Star Review
Apr 22,2016
By:
'SB'
Apr 22,2016
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: N1
Lettings (as a Landlord)
Postcode: N1
0
people found
this helpful
great company. efficient. helpful. would recommend to anyone for lettings if a landlord. take the stress out of the process....
read full review
Comment on agent fees
good
0
people found
this helpful
Was this helpful?
Yes
“Searching for a north London flat to rent, we found ......”
5 Star Review
Mar 08,2016
By:
'AndrewC'
Mar 08,2016
Services: Lettings (Prospective customer)
Would you recommend?: Yes
Postcode: N1
Lettings (Prospective customer)
Postcode: N1
0
people found
this helpful
Searching for a north London flat to rent, we found Jesse to be a delight. Thorough, attentive yet never pushy.
As well as offering flexible viewing times on our desired property, he also gave appropriate and considerate recommendations that fit our search criteria. He was ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“Daniella Waters and the team at Portico in Islington were ......”
5 Star Review
Feb 29,2016
By:
'Lea'
Feb 29,2016
Services: Lettings (as a Tenant)
Rent PCM: £1260
Would you recommend?: Yes
Postcode: N1
Lettings (as a Tenant)
Rent PCM: £1260
Postcode: N1
0
people found
this helpful
Daniella Waters and the team at Portico in Islington were a phenomenal help in finding the perfect flat, walking me through all the necessary application steps, and staying in excellent contact along the way. I really appreciate how responsive the team has been throughout the ...
read full review
Comment on agent fees
Appropriate
0
people found
this helpful
Was this helpful?
Yes
“Jesse has been our main contact person since we moved ......”
5 Star Review
Oct 14,2015
By:
'Alessandro'
Oct 14,2015
Services: Lettings (as a Tenant)
Rent PCM: £1150
Would you recommend?: Yes
Postcode: N16
Lettings (as a Tenant)
Rent PCM: £1150
Postcode: N16
0
people found
this helpful
Jesse has been our main contact person since we moved in the apartment he showed us a few months back. He has been professional and helpful since day one making the moving process easy and pleasant. Communication has also been great, we received answers to ...
read full review
Comment on agent fees
Agency fees were alright, not too much or more than the average agency. The added bonus being that they take care of the property on behalf the landlord, meaning that whatever we have paid in fees comes back in service to us.
0
people found
this helpful
Was this helpful?
Yes
“By far the best Estate Agents I have dealt with ......”
5 Star Review
Jul 06,2015
By:
'Adam'
Jul 06,2015
Services: Lettings (as a Tenant)
Rent PCM: £550
Would you recommend?: Yes
Postcode: WC1
Lettings (as a Tenant)
Rent PCM: £550
Postcode: WC1
0
people found
this helpful
By far the best Estate Agents I have dealt with in my time. They are friendly, helpful and a pleasure to deal with. I abhor flat hunting but from first speaking to Alina, through to Simon showing me around and then Jesse Hampel helping with ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“This is the second year that we are dealing with ......”
4 Star Review
Jun 04,2015
By:
'E.A.S.C.'
Jun 04,2015
Services: Lettings (as a Tenant)
Rent PCM: £300
Would you recommend?: Yes
Postcode: N7
Lettings (as a Tenant)
Rent PCM: £300
Postcode: N7
0
people found
this helpful
This is the second year that we are dealing with Portico. They gave good advice, they were supportive, especially during the process of letting the second apartment. We appreciate they did not considered the Reference checking fees, which is very fair....
read full review
0
people found
this helpful
Was this helpful?
Yes
“Extremely disappointing service and attitude from these guys. I suspected ......”
1 Star Review
Feb 03,2015
By:
'Anon'
Feb 03,2015
Services: Lettings (as a Tenant)
Rent PCM: £370
Would you recommend?: No
Postcode: W1H
Lettings (as a Tenant)
Rent PCM: £370
Postcode: W1H
5
people found
this helpful
Extremely disappointing service and attitude from these guys. I suspected the agent from the start and in the end i was proven correct. They have a no-care attitude once the tenancy has been signed.
There were several things wrong with the house and i was ...
read full review
What agent could do to change your mind?
Jake Hardy and Chris Price - terrible service. Thats all.
Attached Filesnbsp;
Comment on agent fees
Based on the service, I am not happy with the agents fees.
5
people found
this helpful
Was this helpful?
Yes
“Excellent and speedy service, would highly recommend. Simon has been ......”
5 Star Review
Nov 18,2014
By:
'Tom'
Nov 18,2014
Services: Lettings (as a Tenant)
Rent PCM: £1500
Would you recommend?: Yes
Postcode: N1
Lettings (as a Tenant)
Rent PCM: £1500
Postcode: N1
0
people found
this helpful
Excellent and speedy service, would highly recommend. Simon has been extremely supportive for my first flat in London, he is very prompt to respond to any sort of query. The property report contained a full breakdown of each room, so I did not have to ...
read full review
Comment on agent fees
Paying in two 6 monthly instalments so received a small discount.
Considering the monthly rent I would expect the landlord to purchase curtains that fit the windows and are not a foot too short.
0
people found
this helpful
Was this helpful?
Yes