100% sales valuation accuracy
100% sales fee satisfaction
A truly independent local letting agents and property management companyFrom day one, we had a set idea of what we wanted to achieve with our company. We have always believed that the single most vital ingredient to making our company successful is customer service with constant and never ending improvement....
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A truly independent local letting agents and property management company
From day one, we had a set idea of what we wanted to achieve with our company. We have always believed that the single most vital ingredient to making our company successful is customer service with constant and never ending improvement.
Pinewood was formed in 2004, opening its first office in Chesterfield. We began by offering property management and residential lettings in the Derbyshire area, soon expanding to Sheffield, South Yorkshire. Five years on, we have established ourselves as a customer friendly letting agents.
So from the beginning, we have set out to make sure we offer the highest quality brochures, the latest technology, and constant contact with all our clients and as much advertising as is needed to name just a few. as a go ahead property management company and letting agents, we know ourselves that the devil is in the detail.
From day one, we had a set idea of what we wanted to achieve with our company. We have always believed that the single most vital ingredient to making our company successful is customer service with constant and never ending improvement.
Pinewood was formed in 2004, opening its first office in Chesterfield. We began by offering property management and residential lettings in the Derbyshire area, soon expanding to Sheffield, South Yorkshire. Five years on, we have established ourselves as a customer friendly letting agents.
So from the beginning, we have set out to make sure we offer the highest quality brochures, the latest technology, and constant contact with all our clients and as much advertising as is needed to name just a few. as a go ahead property management company and letting agents, we know ourselves that the devil is in the detail.
Latest Reviews
3rd Sep 2024
reviewed by 'Aaron'
11th May 2023
reviewed by 'Nick Paice'
26th Aug 2020
reviewed by 'Diane'
24th Aug 2020
reviewed by 'Rebecca'
22nd Aug 2020
reviewed by 'Dominic'
Opening Hours
Address
Pinewood Properties
33 Holywell Street
Chesterfield
Derbyshire
S41 7SA
01246 224286
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £70,000 | £450,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 308 | 2 | 284 | 11 | 54 | 1 | 19 | 0 | 47 | 0 |
Areas covered
- S40
- S41
- S42
- S43
- S44
- S45
- S18
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
Overall
Overall
Latest Properties
No Properties
Dec 16,2014
Dec 16,2014
0
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Following the departure of the previous tenant the rent was advertised at an increased rate without my knowledge. Hence little interest was shown in the property until it was significantly reduced to the same level that the departed tenant had been paying. Had it not ...
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Dec 16,2014
Dec 16,2014
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We have been tenants with Pinewoods Property Lettings for 13 months and we have no bad words to say. If we encounter any problems with the property a simple phone call to either Shane, Amy or Kay in maintenance and they care of organising contractors to ...
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Comment on agent fees
I think considering the apartment's size with no garden the rates are the maximum they can be for an apartment style building in this location, but we are perfectly happy. The one contention I do have with the property is how the bills are paid as we have no access to the utility meters to check water, gas, and electric in this building. There was a problem trying to resolve a pricing issue with the water bill which was ‚£95.00 alone for our first 3 weeks living here. Then after complaining it was reduced to ‚£80+ for the month which was x4 times too much for a little place like this. It did get resolved in the end but it was a pain and not how I'd like to deal with my bills.
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Dec 16,2014
Dec 16,2014
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Very pleasant and helpful agent. Amy was able to answer all our questions and your maintenance department put right small jobs that needed doing,...
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Dec 16,2014
Dec 16,2014
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Over a number of years I have rented at least eight properties, genuinely, my experience with Pinewood has been the best and most professional. All of the staff are very helpful, the company responds very quickly and has an equal interest in both the landlord ...
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Dec 15,2014
Dec 15,2014
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I am unsure why I keep filling in information address etc as you already have this information on record.
Having had some concerns I feel more settled now and I hope that before too long the house will be re let on a long term ...
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Comment on agent fees
We were asked to purchase a fridge and washing machine for the new tenants which we did and these were delivered within a week. I am sure we could have said no but we want tenants to be happy and to settle in.
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Dec 09,2014
Dec 09,2014
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Excellent , prompt and highly professional. My vacant property was advertised and let within the month. They found an excellent tenant and all the checks were completed very quickly...
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Dec 09,2014
Dec 09,2014
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Nice to deal with, haven't had any problems. Any queries/questions asked were followed up quickly, was helpful that you dealt with the same person throughout the process....
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Dec 09,2014
Dec 09,2014
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Sue is often the person who answers the phone and deals with my enquiry with regard to my properties. Sue is always professional and polite; she answers my questions efficiently and if she does not know the answer has always got back to me as ...
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Dec 09,2014
Dec 09,2014
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Very helpful in finding the correct property for me. Took time and also called me when new property became available that were in my budget....
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Dec 09,2014
Dec 09,2014
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Hi there, i would just like to say that i have found Amy Horibin very helpful and has kept me informed of anything i need to know about especially at the moment because i am away for 2 months. While i was away the tenants changed ...
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Dec 09,2014
Dec 09,2014
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The company and people were always very helpful and friendly. They were easy to work with, upfront and honest about any and all questions I had. The only negative thing I could say was that they were sometimes hard to get a hold initially when ...
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Dec 09,2014
Dec 09,2014
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I have always found Stacey to very professional in the way he has dealt with myself and any issues I have had. I have used Pinewood for over 7 years to rent out my properties and over this period I have never had a property empty ...
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Dec 09,2014
Dec 09,2014
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Since using Pinewood Lettings Agents the service has improved and we are notified every time a customer views the property and the feedback they give. Amy Horrobin has been excellent and kept us up to date at all times....
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Dec 09,2014
Dec 09,2014
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Overall good service, sometimes I have had to chase an udate on a query but staff very friendly. One issue this summer made me quite frustrated, basic information that could have been provided early on the in the process was left out and I basicaly ...
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Dec 08,2014
Dec 08,2014
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Very reliable agent. First class service Nothing is too much trouble for the staff. Always instant contact by phone. or email....
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Comment on agent fees
Very reasonable
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Dec 08,2014
Dec 08,2014
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Pinewood staff are polite and helpful and usually respond promptly to any communications from me. They have provided a good service to me for over 18 months. The only problem so far was that quicker progress should have been made to ensure the tenant began to ...
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Comment on agent fees
Pinewood's management fees are reasonable, in my experience so far. I am unable to say for sure whether they have obtained the best possible rent. The rent was not increased after 12 months although I thought it might be increased slightly.
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Dec 08,2014
Dec 08,2014
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As first time landlords we found the experiance in dealing with pinewood to be a very positive one. We were kept informed at all times and nothing was too much trouble. We would reccomend them to anybody wanting to rent out their properties....
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Comment on agent fees
The fees are very reasonable
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Dec 08,2014
Dec 08,2014
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We have never found any problems and it always is an efficient and thorough service that they provide. Any repairs are dealt with quickly and efficiently. Many thanks...
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Dec 08,2014
Dec 08,2014
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Always been satisfied with pinewood. Been with them now 9 years
Very quick to re let and respond via text or phone,we'll done
If Stacey or someone could call me reference to a valuation of our present property I would appreciate it
And thanks again,...
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Dec 08,2014
Dec 08,2014
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I received a call saying that the tenants boiler had broken and that repair could not be affected until after the weekend. The plumber was saying there was a delay in obtaining the part. I ordered the part online to arrive directly with the tenant. ...
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“Excellent professional service throughout, they look after my other 2 properties ......”
Dec 05,2014
Dec 05,2014
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Excellent professional service throughout, they look after my other 2 properties and I am very happy with their services offered...
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Dec 02,2014
Dec 02,2014
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I had a fantastic experience with pinewood, they offer a fantastic service. I'm very happy in my new property....
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Nov 19,2014
Nov 19,2014
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The opportunity to mention staff members is only for two....in fact all of the staff at Pinewood have been more than helpful. They are always courteous and polite and nothing is too much trouble for them. The company as a whole is well worth ...
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Nov 18,2014
Nov 18,2014
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As a first time user of this letting agency, I cannot fault the level of service I have received from the staff, in finding, viewing and finally, renting a property through them.
Amy from Pinewood was highly professional during the whole process, and any questions ...
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Nov 17,2014
Nov 17,2014
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Have had no problems at all with Pinewood, they have been diligent and speedy in passing on any queries from tenants and dealing with the payment process. Everyone I have dealt with has acted professionally and courteously....
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Nov 10,2014
Nov 10,2014
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My family and i have been in our property for just over 6 months. We have not had any problems that havent been solved. The staff are very friendly and helpful and the chap that comes to do the inspections is also very polite and friendly. ...
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Oct 29,2014
Oct 29,2014
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I am a Professional Landlord with a number of properties through the UK. Unfortunately I live some distance from several properties which is not ideal and rely on a Letting Agenst to work with me. Amy helped to ensure the required work was done in ...
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Oct 21,2014
Oct 21,2014
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Amy was very nice and helpful also told us everything we needed to know. She was very good with talking about the house....
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Oct 20,2014
Oct 20,2014
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Brilliant service all of them.I was satisfied with all of their service.Very friendly people.I recommend their service....
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Comment on agent fees
very good
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Oct 14,2014
Oct 14,2014
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Naomi went through everything with us so we understood it all and everything was explained in detail to us about everything that we had to do so we could get it all organised and get moved in as quickly as possible...
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Rebecca
(186)
Sherrell
(112)
Kay
(75)
Hayley
(40)
Julie
(37)
Stacey
(37)
Scott
(30)
Shane
(30)
Tom
(27)
Kate
(22)
Thomas
(10)
Laura
(6)
Joanne
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 10:49 AM 16/10/2018 by allAgents
Best Letting Agent in Chesterfield 
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