100% sales valuation accuracy
100% sales fee satisfaction
A truly independent local letting agents and property management companyFrom day one, we had a set idea of what we wanted to achieve with our company. We have always believed that the single most vital ingredient to making our company successful is customer service with constant and never ending improvement....
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A truly independent local letting agents and property management company
From day one, we had a set idea of what we wanted to achieve with our company. We have always believed that the single most vital ingredient to making our company successful is customer service with constant and never ending improvement.
Pinewood was formed in 2004, opening its first office in Chesterfield. We began by offering property management and residential lettings in the Derbyshire area, soon expanding to Sheffield, South Yorkshire. Five years on, we have established ourselves as a customer friendly letting agents.
So from the beginning, we have set out to make sure we offer the highest quality brochures, the latest technology, and constant contact with all our clients and as much advertising as is needed to name just a few. as a go ahead property management company and letting agents, we know ourselves that the devil is in the detail.
From day one, we had a set idea of what we wanted to achieve with our company. We have always believed that the single most vital ingredient to making our company successful is customer service with constant and never ending improvement.
Pinewood was formed in 2004, opening its first office in Chesterfield. We began by offering property management and residential lettings in the Derbyshire area, soon expanding to Sheffield, South Yorkshire. Five years on, we have established ourselves as a customer friendly letting agents.
So from the beginning, we have set out to make sure we offer the highest quality brochures, the latest technology, and constant contact with all our clients and as much advertising as is needed to name just a few. as a go ahead property management company and letting agents, we know ourselves that the devil is in the detail.
Latest Reviews
3rd Sep 2024
reviewed by 'Aaron'
11th May 2023
reviewed by 'Nick Paice'
26th Aug 2020
reviewed by 'Diane'
24th Aug 2020
reviewed by 'Rebecca'
22nd Aug 2020
reviewed by 'Dominic'
Opening Hours
Address
Pinewood Properties
33 Holywell Street
Chesterfield
Derbyshire
S41 7SA
01246 224286
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £70,000 | £450,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 308 | 2 | 284 | 11 | 54 | 1 | 19 | 0 | 47 | 0 |
Areas covered
- S40
- S41
- S42
- S43
- S44
- S45
- S18
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
Overall
Overall
Latest Properties
No Properties
Aug 20,2015
Aug 20,2015
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Rebecca has dealt with my maintenance contract for my property and the service she has offered has been top notch. Rebecca's knowledge has been fantastic and her customer service skills are phenomenal.
Rebecca has made dealing with all the issues encountered by my tenants feel ...
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Comment on agent fees
I paid for the guaranteed rent scheme and have no issues with any of the related costs.
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Aug 20, 2015
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Dear Mr Bruty, Thank you very much for taking the time to leave a comment about your experience, I am thrilled that I was able to meet with your service expectations and look forward to continuing to manage your property efficiently for you. Kind regards, Rebecca Cooper ...
Aug 20,2015
Aug 20,2015
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Pinewood as a whole are absolutely fantastic, they are thorough and clear in what they expect of you as a tenent and they are quick and efficient when it comes emergency repairs. After having a gas leak at my home, I reported it to Pinewood ...
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Aug 24, 2015
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Thank you ever so much for this review, I'm glad I could help so quickly.
We as Pinewood will continue working above and beyone expectations and hope your experience with us in future is just as positive. ...
Aug 20,2015
Aug 20,2015
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I would defiantly recommend pinewood properties to let from iv been a tenant with them for 6years and never once had a problem with anything if it was work that needed doing in the property or any fault with the property it was done and ...
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Sep 28, 2015
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Thank you Shannon for the review you have left, your kinds words are much appreciated.
Regards
Sherrell ...
Aug 19,2015
Aug 19,2015
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Naomi is really friendly and goes above and beyond to make sure everything is smooth and easy for me. The flat was in a really good condition and she went through everything I need to know in detail - and even gave me a 'new ...
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Aug 20, 2015
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Hi Suzie, thank you for your review! Moving is such a stressful time, and am glad to hear that we have helped that stressful time run more smoothly for you! I hope it all goes well in your new home! Kind Regards, Naomi ...
Aug 18,2015
Aug 18,2015
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We found Rebecca extremely pleasant and helpful in all our dealings with her from first enquiry about the property to actually moving in. If she made a promise to do something or look into something for us you could rely on her to do it ...
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Comment on agent fees
Seemed reasonable
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Aug 18,2015
Aug 18,2015
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I have been a tenant with Pinewood in Chesterfield for just over 1 year. I have had very few problems with the service that they have provided and maintenance issues have been dealt with quickly and effectively. They are none intrusive and helpful when needed, they ...
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Aug 20, 2015
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Dear Oliver, Thank you for the review. It is really appreciated. Good luck in your new home. Kind Regards Kay Bowler ...
Aug 15,2015
Aug 15,2015
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Pinewood were very professional but with a personal touch. The office girls were approachable and friendly and any queries I had were dealt with quickly, often the same day. Rebecca was very knowledgeable about the property I was interested in renting and was again very ...
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Aug 14,2015
Aug 14,2015
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We have been dealing with this agent for a number of years. They have always been most efficient and courteous and we would not want to use another agent in this area....
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Aug 13,2015
Aug 13,2015
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An outstanding service by Rebecca she quick in her reaction to calls and questions. So willing to help and made the experience much easier. She was quick to get me access to information and support that I required and made me fully aware if the ...
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Aug 28, 2015
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Hi Paula, Thank you for the five star review. It is lovely to hear such good feedback. Kind Regards Rebecca Cooper ...
Aug 10,2015
Aug 10,2015
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The agents were really helpful in showing prospective tenants round our property. With the information they gave us we were able to offer the tenancy to a suitable applicant and reject applications which we didn't feel appropriate for us & the property. Both Rebecca and Naomi ...
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Aug 06,2015
Aug 06,2015
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Rebecca dealt with my query promptly and efficiently getting me the answers I needed as quickly as possible. The garage door wasn't closing properly and she arranged for it to be checked and for someone to fix it. I have found Rebecca to be very ...
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Comment on agent fees
At the time I started renting the house I think the fees were cheaper than most letting agents in the area.
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Aug 06,2015
Aug 06,2015
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We have used pinewood lettings for about 6 years and always found them very helpful keeping us informed throughout all stages of the let. Any queries are dealt with efficiently and quickly. They have in total found us 6 tenants for two properties and because of all ...
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Aug 06,2015
Aug 06,2015
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Our washing machine decided to give up on us. Expecting second child any day and having a 2 year old we did panic a little. We rang pinewood and Rebecca sorted this out for us ASAP. Ensuring landlord was contacted that day, and then later putting ...
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Aug 07, 2015
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Let me start by saying a huge congratulations on the birth of your son.
Thank you for the kind words and should you ever need further assistance with any maintenance issues, then you know where I am.
Kind Regards Rebecca Cooper ...
Aug 03,2015
Aug 03,2015
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Rebecca is always very thorough with her work. She is polite and friendly on the phone, listens to what I have to say and responds to any queries that I have with a positive and very capable manner....
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Jul 30,2015
Jul 30,2015
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Twice in the last few days I have been contacted by Rebecca, by phone, voicemail and email, to deal with requests from the tenant of my flat. On each occasion I was left a concise, clear message, followed up by a professional but courteous and ...
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Jul 21,2015
Jul 21,2015
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As my tenant came into difficulty paying the rent ,sherrell made good effort in gathering and informing me of my tenants situation .
Also supplied both parties with solid advice on our options.
Cheers
regards...
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Sep 28, 2015
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Thank you Mick for your kind comments. We at pinewood work hard to get the best outcome for all concerned.
Regards
Sherrell ...
Jul 21,2015
Jul 21,2015
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Overall very impressed with Pinewood's approach to letting.
The enrolment process was fairly straightforward and and progressed at a good pace.
Any issues or maintenance problems we encounter are answered in a timely fashion, either by email or by telephone.
Rebecca Cooper is our maintenance ...
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Jul 18,2015
Jul 18,2015
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Sherrell was very prompt in sending some information over to me that I requested. I didn't have to chase this, it was done the moment we had finished the telephone conversation....
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N/A
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Sep 28, 2015
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Thank you for the review you have left, We at pinewood work on behalf of our tenants and landlords and strive to give the best possible service. ...
Jul 16,2015
Jul 16,2015
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I have had a poor experience with a tenant in this property and I had to rely heavily on support from Pinewood to assist me with this.
The service I received was excellent, particularly from Sherrell Bannister during this period.
When it came to re-letting ...
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Sep 28, 2015
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Thank you John for the review you have left. We are all so glad that you are happy with our service. ...
Jul 16,2015
Jul 16,2015
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The accounts department have done a great job keeping me fully informed about the rental payments from my tenants, this month the tenants were late paying their rent and Elizabeth has tried to contact them a number of times, eventually letting me know immediately when ...
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Oct 24, 2015
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Thank you for your kind words and such a lovely review for both myself and Pinewood Lettings. If I can be of any help in the future, please do let me know.
Kind Regards,
Elizabeth ...
Jul 15,2015
Jul 15,2015
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Excellent service and very speedy responses. The agents above dealt with every problem and enquiry I had. The maintenance in the building and the grounds was fantastic and always clean and tidy....
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Jul 08,2015
Jul 08,2015
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Pinewood have an excellent team that will go out of their way to meet the needs of the tenant while remaining professional and ensuring that the vetting service is complete, which in itself was painless though thorough. All lovely people and a pleasure to do ...
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Jul 07,2015
Jul 07,2015
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I had an issue with the extractor fan not working. I initially contacted Naomi who was very kind to offer advice in regards to checking the issue first before they engaged the services of a contractor. I did this and then as per Naomi's instruction ...
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Jul 04,2015
Jul 04,2015
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Rebecca was polite and efficient in reminding that the landlords gas certificate was due shortly. She filed the document and notified colleagues of this information....
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Jul 02,2015
Jul 02,2015
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Informative, quick response call from a query I had. Dealt with professionally
As a landlord, would recommend Pinewood Lettings agent...
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Jun 30,2015
Jun 30,2015
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Excellent service given,both in supporting me through the process of becoming a tenant and a willingness to answer questions and sort queries out quickly. All the staff are friendly and prefesional at all times when phoning the office Thank you all very much and ...
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Comment on agent fees
Very satisfied with the fees I paid considering the copious amount of paperwork that was generated
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Jun 30,2015
Jun 30,2015
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Rebecca is amazing, She keeps me updated and solves any issues.
She is very supportive.
I can always trust Rebecca to get things sorted and keeps my tenants happy.
She is a pleasure to work with and very understanding and accommodating. I couldn't ask for ...
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Jun 21,2015
Jun 21,2015
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Having returned home to the UK for a month and reviewed my property I have asked for a number of maintenance requests to take place as soon as possible so that I may be able to personally review the work before leaving. Rebecca has been ...
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Jun 21,2015
Jun 21,2015
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We would like to thank Elizabeth, Kay and Stacey and overall would recommend this agent to others. Elizabeth Lloyd was consistently courteous, clear, prompt and friendly in her email and telephone communications with us.
Kay Bowler was efficient, helpful, dedicated, knowledgeable about maintenance issues, and ...
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Oct 24, 2015
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Thank you for such a kind review, we are pleased that you have been satisfied with our service and would be happy to help you again in the future.
Kind Regards,
Elizabeth ...
Jun 17,2015
Jun 17,2015
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Very helpful when dealing with any issues with my properties that pinewood were managing.
I would recommend pinewood for your property management,they take all the stress out of being a landlord...
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Rebecca
(186)
Sherrell
(112)
Kay
(75)
Hayley
(40)
Julie
(37)
Stacey
(37)
Scott
(30)
Shane
(30)
Tom
(27)
Kate
(22)
Thomas
(10)
Laura
(6)
Joanne
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Last updated at 10:49 AM 16/10/2018 by allAgents
Best Letting Agent in Chesterfield 
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