100% sales valuation accuracy
100% sales fee satisfaction
A truly independent local letting agents and property management companyFrom day one, we had a set idea of what we wanted to achieve with our company. We have always believed that the single most vital ingredient to making our company successful is customer service with constant and never ending improvement....
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A truly independent local letting agents and property management company
From day one, we had a set idea of what we wanted to achieve with our company. We have always believed that the single most vital ingredient to making our company successful is customer service with constant and never ending improvement.
Pinewood was formed in 2004, opening its first office in Chesterfield. We began by offering property management and residential lettings in the Derbyshire area, soon expanding to Sheffield, South Yorkshire. Five years on, we have established ourselves as a customer friendly letting agents.
So from the beginning, we have set out to make sure we offer the highest quality brochures, the latest technology, and constant contact with all our clients and as much advertising as is needed to name just a few. as a go ahead property management company and letting agents, we know ourselves that the devil is in the detail.
From day one, we had a set idea of what we wanted to achieve with our company. We have always believed that the single most vital ingredient to making our company successful is customer service with constant and never ending improvement.
Pinewood was formed in 2004, opening its first office in Chesterfield. We began by offering property management and residential lettings in the Derbyshire area, soon expanding to Sheffield, South Yorkshire. Five years on, we have established ourselves as a customer friendly letting agents.
So from the beginning, we have set out to make sure we offer the highest quality brochures, the latest technology, and constant contact with all our clients and as much advertising as is needed to name just a few. as a go ahead property management company and letting agents, we know ourselves that the devil is in the detail.
Latest Reviews
3rd Sep 2024
reviewed by 'Aaron'
11th May 2023
reviewed by 'Nick Paice'
26th Aug 2020
reviewed by 'Diane'
24th Aug 2020
reviewed by 'Rebecca'
22nd Aug 2020
reviewed by 'Dominic'
Opening Hours
Address
Pinewood Properties
33 Holywell Street
Chesterfield
Derbyshire
S41 7SA
01246 224286
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £70,000 | £450,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 308 | 2 | 284 | 11 | 54 | 1 | 19 | 0 | 47 | 0 |
Areas covered
- S40
- S41
- S42
- S43
- S44
- S45
- S18
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
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Dec 21,2015
Dec 21,2015
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Pinewood are always on hand to help, quick to answer any questions you may having, making the whole experience in dealing with them smooth and pleasant...
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Dec 21, 2015
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Good morning Oliver, Thank you for the kind Review.
Merry Christmas & a Happy New Year.
Kind Regards
Rebecca ...
Dec 21,2015
Dec 21,2015
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Pinewoods have been looking after my properties now for a number of years previously I was with another agent I have found Pinewoods far superior. They are all very efficient and all ways keep you up to date with the current situation. the accounts department ...
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Dec 21, 2015
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Hi Rob, Thank you very much for such a lovely review of myself and Pinewood Lettings. It is lovely to hear that our landlord's such as yourself are more than happy with our service and we hope we can continue providing such customer satisfaction in the future. If you do require any further assistance at any time please do contact me accordingly. Kind Regards, Elizabeth. ...
Dec 18,2015
Dec 18,2015
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A professional lettings company to deal with. They communicate very well, I've dealt with Rebecca Cooper on a number of property issues and have found her very helpful
Recommended...
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Dec 18, 2015
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Thank you so much for taking the time to submit a review.
Merry Christmas & a Happy New Year.
Kind Regards
Rebecca Cooper ...
Dec 18,2015
Dec 18,2015
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I contacted the branch to report a problem with my boiler, I got through to someone straight away and the call was answered by a friendly and helpful agent. The enquiry was dealt with very quickly and I was more than happy with the results.
...
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Dec 18, 2015
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Thank you very much for taking the time to leave a comment about your experience, I am thrilled that I was able to meet with your service expectations and look forward to continuing to manage any future maintenance issues efficiently for you. Kind regards, Rebecca Cooper ...
Dec 18,2015
Dec 18,2015
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All staff members I have dealt with at Pinewood Chesterfield - that's Rebecca, Naomi and Laura have been polite, courteous and attentive. They have always done what they said they would do. Good service all round....
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Comment on agent fees
Fees were on a special offer, so I was more than pleased with them!
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Dec 18, 2015
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Thank you for the kind review. We are pleased that we could meet your service expectations.
We wish you a very merry Christmas and a happy new year.
Kind Regards
Rebecca Cooper / Naomi Davis ...
Dec 18,2015
Dec 18,2015
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I have always found Pinewood to be very efficient in dealing with my property portfolio , they have an excellent network of contractors available to carry out any work required on the properties they manage which really takes the headache out of things for me.
I ...
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Dec 18, 2015
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Thank you for this review. It is great to know you are happy with Pinewood Lettings as a whole.
Merry Christmas & a Happy New Year.
Kind Regards
Rebecca Cooper ...
Dec 18,2015
Dec 18,2015
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have always found pinewood super efficient in dealing with any matters regarding rental property and have done for over 5 years ! Normally deal with Rebecca who is also super efficient...
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Dec 18, 2015
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Hi Carl. Thank you for taking the time to write this review for me.
Very pleased you are happy with the service you are receiving from myself and Pinewoods as a whole.
We wish you a very merry Christmas & a happy new year.
Kind Regards
Rebecca Cooper ...
Dec 18,2015
Dec 18,2015
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I have been with the Chesterfield branch now for just over a year, They managed to get me a tenant instantly which saved me money, my tenant has had issues with locks and a broken sink which was dealt with in no time by their ...
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Comment on agent fees
No one likes to pay fees but I believe these were fair and as I got a tenant within the first few days of them advertising, can only mean the agent was accurate with his review of my property.
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Dec 18, 2015
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Hi Karen, Thank you very much for your 5 star review for myself, Kay and Pinewood Lettings. It is a pleasure to know we are providing such a highly appreciated service to landlords such as yourself. If we can be of any assistance in the future please do contact us accordingly. Kind Regards, Elizabeth. ...
Dec 18,2015
Dec 18,2015
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We have found Rebecca to be most efficient and helpful in dealing with any issues relating to the management of our properties. No task is too small and she is always quick to respond and offer a solution to any problems....
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Dec 18, 2015
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Good afternoon, Thank you for the review.
Kind Regards
Rebecca Cooper ...
Dec 18,2015
Dec 18,2015
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Excellent customer service and feedback from Elizabeth. An absolute pleasure to work with. Quick and timely response to all correspondence. Vey helpful also....
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Dec 18, 2015
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Hi Raj, Thank you for taking the time to write such a lovely review for myself and Pinewood Lettings. It is a pleasure to work with landlords such as yourself, please do let me know if you need any further assistance in the future. Kind Regards, Elizabeth. ...
Dec 18,2015
Dec 18,2015
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Rebbecca found the perfect house for me and my family and has made every effort to make sure out home as stayed to the highest standard with quick response to any problems that we might have had ....
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Dec 18, 2015
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Thank you very much for such a kind review. Merry Christmas & a Happy New Year. Kind Regards Rebecca Cooper ...
Dec 16,2015
Dec 16,2015
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Pinewood have dealt very efficiently and professionally with our propert through good and bad tenants and have kept us fully informed throughout...
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Comment on agent fees
Very reasonable
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Dec 17, 2015
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Hi Lee, Thank you for your 5 star review for myself, Rebecca and Pinewood Lettings. We are happy to hear that you find our service to be efficient and professional through both positive and negative situations. If we can be of any further assistance in the future please feel free to contact us directly. Kind Regards, Elizabeth. ...
Dec 15,2015
Dec 15,2015
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I have mixed feelings about renting in general and this is the first time I ve ever had any dealings with renting property so have no other company to compare to
I'm a professional woman with 30 years experience as a sister in a busy accident ...
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Dec 15,2015
Dec 15,2015
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We were having problems with our extractor fan in the bathroom which was causing mold, and Rebecca helped my talking to the landlord and got permission for us to have a new extractor fan....
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Dec 18, 2015
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Hi Emily, Thank you for the review and i am glad i could be of some help. I hope you have a very Merry Christmas and a Happy New Year.
Kind Regards Rebecca Cooper ...
Dec 14,2015
Dec 14,2015
0
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I was ringing repeatedly to the office in an attempt to pay my rent while I was away in the USA but on every try I received no reply even following a voicemail requesting the office contact me. In a desperate attempt to pay on ...
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Dec 14, 2015
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Good Morning, I would like to take the time to say thank you for such a kind review. I do apologize that your call was not answered, unfortunately our accounts department are only open Mon-Fri. However, luckily I was available in the main office and was able to deal with your request promptly upon receipt of your email. I am extremely happy that I have been able to resolve this for you so promptly, and would also like to thank you for your co-operation in the matter. If you do need any assistanc ...
Dec 03,2015
Dec 03,2015
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The service here is always excellent. They are a pleasure to deal with.
I would strongly recomend these!!! Everytime I have needed them they have always been fantastic....
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Dec 18, 2015
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Hi Chris
Thank you for the lovely review and taking the time to write it.
We wish you a very merry Christmas and a Happy New Year.
Kind Regards
Rebecca Cooper ...
Nov 30,2015
Nov 30,2015
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Really impressed with how quickly and efficiently a tenant problem was dealt with, last week.
Within 48hrs a broken boiler was reported, investigated, recommendations made, quotes attained and most importantly for my tenants, actually fixed, all within 48hrs.
Bearing in mind the end result was ...
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Nov 30, 2015
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Hi Paul, Thank you for such a kind review. I am glad we have been able to resolve the problem promptly for both yourself and your tenants. If I can be of any help in the future, please do contact me accordingly. Kind Regards, Elizabeth. ...
Nov 28,2015
Nov 28,2015
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My experience of renting a property with Pinewood was overall good, any problems were dealt with efficiently and all staff were helpful , sadly I was pulled out of the accomodatiion earlier than was expected , but obviously not the fault of Pinewood, the girls were helpful ...
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Nov 21,2015
Nov 21,2015
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Friendly and polite service, ready to listen and ready to help. held property for me as sale of my house took longer than anticipated.
My wife and I happily recommend Pinewood Property Lettings....
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Nov 19,2015
Nov 19,2015
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From my first phone call to pinewood right though to my house been let every experience I have had with Pinewood has been first class.
This is the first house I have let and I was steered though the entire proses effortlessly and professionally no ...
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Comment on agent fees
I used the fully managed option and thought it was very fair for the level of service provided. I found this great value especially for myself as I have very little free time
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Nov 13,2015
Nov 13,2015
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I contacted Elizabeth Lloyd in Accounts to obtain important documents that could potentially hold back the pending re-mortgage completion date of my rental property.
Elizabeth confirmed the documents were on the system and had emailed them to me within 8 minutes of my request.
A very ...
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Comment on agent fees
I set my own rental price due to personally knowing the tenant. The management fees could be looked at though. The 10% fee could be reduced for customers who have used the company for over 5 years.
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Nov 13, 2015
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Hi Rich,
Thank you for taking the time to leave a review on allAgents for myself & Pinewood Lettings.
It was a pleasure speaking to you today and I am glad I was able to help this morning, I am also glad that the matter has now been resolved promptly.
If you do require any further documentation, or any help at all in the future please do feel free to contact me accordingly.
Kind Regards, Elizabeth. ...
Nov 06,2015
Nov 06,2015
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Pinewood have looked after the property since 2005 and done an excellent job in not only finding tenants but dealing with the issues as and when they arise in a positive and pragmatic way.
would happily recommend them to any prospective landlord.
Regards
Adam Strudwick...
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Nov 03,2015
Nov 03,2015
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I have been with Pinewood for a couple of years now, recently due to unforeseen circumstances and changing job roles Elizabeth was great In helping me change my payment dates and split my outstanding balance over a couple of months to help lessen the burden. ...
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Nov 05, 2015
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Hi Scott, Thank you for such a kind review. I am glad that I have been able to work with you during this time and that I have been able to resolve the problem in a way which has suited both yourself and your landlord. If I can be of further help in the future, please do contact me accordingly. Kind Regards, Elizabeth. ...
Oct 26,2015
Oct 26,2015
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All the staff have been vey quick in response to a few queries I have had regarding moving into my property. I have had a great line of support and I have never had to wait long for someone to get back to me....
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Oct 24,2015
Oct 24,2015
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Having moved into my property in August I thankfully have only had to contact the letting agents with some questions that I had forgotten to ask during the property handover, and to confirm the time of the forthcoming inspection.
As the property is a let ...
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Comment on agent fees
The fees paid were very competitive, and a lot fairer than some I have paid in the past. All fees were available to view before the property was even viewed, with no hidden fees.
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Oct 26, 2015
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I would just like to say thank you for such kind feedback on behalf of myself and my colleagues here at Pinewood Lettings.
We are pleased to hear that you are happy with the service we are providing and that you are happy in your new home.
If we can be of further help in the future, please do not hesitate to contact us accordingly.
Kind Regards,
Elizabeth ...
Oct 16,2015
Oct 16,2015
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I thought naomi was very fast and efficient and helped me alot as it was my first flat she help me so I did not miss anything when applying which was helpful nice and polite...
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Comment on agent fees
They was very reasonable
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Oct 10,2015
Oct 10,2015
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I had a query about my rent not being paid on time so I telephoned the office and spoke to Elizabeth Lloyd. I informed her of my query and she told me that she would deal with it immediately. Consequently, the query was resolved swiftly ...
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Oct 12, 2015
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Thank you for such a lovely review following our recent communications, if i can be of help again in the future please do not hesitate to contact me accordingly.
Kind Regards & Best Wishes,
Elizabeth ...
Sep 28,2015
Sep 28,2015
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Rebecca always keeps me fully informed of all items and makes it very easy to leave the proprty in her hands knowing that it is well managed and looked after...
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Sep 24,2015
Sep 24,2015
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I have been using Pinewood Lettings for over 7 years and throughout that time they have provided an excellent service. They are very responsive and communicate effectively. All matters are handled in a timely manner. In addition the property checks are outstanding, always include photos to ...
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Sep 08,2015
Sep 08,2015
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The agent has been excellent with regards to communication, we have mostly dealt with Rebecca and she has been really helpful throughout the entire process and gone out of her way at times to do this. As we are new Landlords we have initially struggled ...
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Last updated at 10:49 AM 16/10/2018 by allAgents
Best Letting Agent in Chesterfield 
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