Pinewood Properties
Chesterfield, S41
4.8/5, 726 reviews
98% recommended
100% sales valuation accuracy
100% sales fee satisfaction
A truly independent local letting agents and property management companyFrom day one, we had a set idea of what we wanted to achieve with our company. We have always believed that the single most vital ingredient to making our company successful is customer service with constant and never ending improvement.... show more A truly independent local letting agents and property management company

From day one, we had a set idea of what we wanted to achieve with our company. We have always believed that the single most vital ingredient to making our company successful is customer service with constant and never ending improvement.

Pinewood was formed in 2004, opening its first office in Chesterfield. We began by offering property management and residential lettings in the Derbyshire area, soon expanding to Sheffield, South Yorkshire. Five years on, we have established ourselves as a customer friendly letting agents.

So from the beginning, we have set out to make sure we offer the highest quality brochures, the latest technology, and constant contact with all our clients and as much advertising as is needed to name just a few. as a go ahead property management company and letting agents, we know ourselves that the devil is in the detail.

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Latest Reviews

View all Reviews 726
3rd Sep 2024
reviewed by 'Aaron'
“Mandy has been amazing from start to finish. She walked me through every step of the process. I could always ......”
11th May 2023
reviewed by 'Nick Paice'
“This company is utterly infuriating to deal with. The kids running the day-to-day are clueless whilst the owners wash their ......”
26th Aug 2020
reviewed by 'Diane'
“I have used Pinewood for a number of years and they never fail to provide me with a brilliant service. ......”
24th Aug 2020
reviewed by 'Rebecca'
“Excellent customer service. Have dealt with a lot of estate agents these past few months and pinewood have always been ......”
22nd Aug 2020
reviewed by 'Dominic'
“When me and my girlfriend needed a property, we turned to pinewoods, their extremely polite and professional staff guided us ......”
17th Aug 2020
reviewed by 'Matt'
“Excellent communication, very friendly staff, extremely helpful with our relocation from the South West and a very speedy service to ......”
Opening Hours
  • Monday: 09:00 - 17:00
  • Tuesday: 09:00 - 17:00
  • Wednesday: 09:30 - 17:00
  • Thursday: 09:00 - 17:00
  • Friday: 09:00 - 17:00
  • Saturday: 09:00 - 13:00
  • Sunday: Closed
Address

Pinewood Properties
33 Holywell Street
Chesterfield
Derbyshire
S41 7SA
01246 224286

update staff | update details

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £70,000 £450,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
308 2 284 11 54 1 19 0 47 0
Areas covered
  • S40
  • S41
  • S42
  • S43
  • S44
  • S45
  • S18
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA TPOS Lettings TPOS TDS
Rankings
Overall Overall
Estate agents
Letting agents
Latest Properties

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Chesterfield, S41
Mansfield, NG18

“Very helpful and good communication. Received statements on time and ......”

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Jan 18,2017
Minithumbup
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Sherrell
By: 'Jay'
Jan 18,2017
0 people found
this helpful
Very helpful and good communication. Received statements on time and provided adhoc requests for summary reports as requested. Thank you....
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“So helpful and kept informed of any updates.Always had ......”

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Jan 17,2017
Minithumbup
By: 'Eric'
Jan 17,2017
0 people found
this helpful
So helpful and kept informed of any updates.Always had a quick and detailed response.A pleasure to deal with in person when calling in at the branch....
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Comment on agent fees
Reasonable,can't complain about what was charged.
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“Just a fab service from start to finish. Sherrell Bannister ......”

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Jan 16,2017
Minithumbup
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Sherrell
By: 'Nigel'
Jan 16,2017
0 people found
this helpful
Just a fab service from start to finish. Sherrell Bannister was easy to talk to and very perfessional and understanding at the same time. Would rate her service as 5 star and will be using again in the future. Mr Nigel Chadwick HASLAND...
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Comment on agent fees
Very reasonable
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“Thanks to all in the office for being efficient, courteous ......”

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Jan 12,2017
Minithumbup
By: 'Fiona'
Jan 12,2017
1 people found
this helpful
Thanks to all in the office for being efficient, courteous and for your prompt responses. I appreciate that sometimes I am away and that we can communicate by e mail, and the personal service....
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Comment on agent fees
Good
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“Both ladies have always been efficient and helpful. Gold stars ......”

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Jan 06,2017
Minithumbup
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Julie
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Hayley
By: 'Jane'
Jan 06,2017
0 people found
this helpful
Both ladies have always been efficient and helpful. Gold stars to them! We would recommend them to others any day....
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Comment on agent fees
Very professional teams giving great customer service
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“The service that the team at Pinewood (Chesterfield) provides is ......”

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Dec 15,2016
Minithumbup
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Kay
By: 'Duncan'
Dec 15,2016
0 people found
this helpful
The service that the team at Pinewood (Chesterfield) provides is efficient and always punctual. It allows for easy management of a property and a swift resolution to any issues, with proactive suggestions offered to address them. This allows for peace of mind and a good ...
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Comment on agent fees
I think the management fees are fairly priced for the service offered.
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“Many thanks for your help and advise for my house ......”

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Dec 02,2016
Minithumbup
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Hayley
By: 'Dave'
Dec 02,2016
0 people found
this helpful
Many thanks for your help and advise for my house sale, which was handled by Hayley who was very professional and helpful throughout, I would definitely use Sell and save again...
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Comment on agent fees
The fee's were average, cheaper than other places
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“Would highly recommend Sell and Save. We found them very ......”

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Nov 20,2016
Minithumbup
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Hayley
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Stacey
By: 'Lisa'
Nov 20,2016
0 people found
this helpful
Would highly recommend Sell and Save. We found them very helpful and down to earth. They always answered our questions quickly. They provided a friendly service and was professional....
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Comment on agent fees
Very good
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“From start to completion of sale the service levels from ......”

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Nov 17,2016
Minithumbup
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Hayley
By: 'Mr&Mrs'
Nov 17,2016
0 people found
this helpful
From start to completion of sale the service levels from Sell and Save were first class. The marketing and web listings were supported by high quality photographs taken by Paul. Special thanks to Haley and the rest of the team in Chesterfield, you have done ...
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Comment on agent fees
Great value price with high service levels
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“Both representatives we dealt with at Sell and Save were ......”

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Nov 17,2016
Minithumbup
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Stacey
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Hayley
By: 'Frances'
Nov 17,2016
0 people found
this helpful
Both representatives we dealt with at Sell and Save were very professional, helpful and friendly. If we had any queries it was good to know they were just at the end of a phone line. Their advice concerning both properties we sold lead to fast ...
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Comment on agent fees
Very reasonable
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“The agents was very organised and knew what they had ......”

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Nov 11,2016
Minithumbup
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Stacey
By: 'Bethany'
Nov 11,2016
0 people found
this helpful
The agents was very organised and knew what they had to do, which made the process of finding a apartment and moving run smoothly and in a professional manner, aswell as being chatty and friendly....
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Comment on agent fees
Good
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“Was kept up to date throughout and the staff were ......”

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Nov 04,2016
Minithumbup
By: 'Phil'
Nov 04,2016
0 people found
this helpful
Was kept up to date throughout and the staff were really helpful. It's a very professional yet personal approach to letting...
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“This is one of the best company's I've ever dealt ......”

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Nov 03,2016
Minithumbup
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Sherrell
By: 'Chris'
Nov 03,2016
0 people found
this helpful
This is one of the best company's I've ever dealt with which is why I've stayed with them for nearly 10 years. All the staff are great but I'm highlighting Sherrell in accounts because she's just helped yet again so is fresh in my mind. Sherrell ...
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Comment on agent fees
No one likes paying fees but these are less than competitors and for the great service they are well worth it.
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“Always very helpful and efficient both to phone and email ......”

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Oct 27,2016
Minithumbup
By: 'jonp'
Oct 27,2016
0 people found
this helpful
Always very helpful and efficient both to phone and email inquiries - seemed sympathetic and understanding that the process of selecting somewhere to live is a stressful one....
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Comment on agent fees
OK
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By: Naomi
Oct 27, 2016
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Thank you very much for your review, it is lovely to hear we have made the process easier for you in what is already a stressful period of moving homes. We hope the move has gone well for you and have settled in well! ...

“We've thoroughly enjoyed living in Chesterfield for the past two ......”

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Oct 25,2016
Minithumbup
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Kay
By: 'Jon'
Oct 25,2016
0 people found
this helpful
We've thoroughly enjoyed living in Chesterfield for the past two and a half years. We've rented with Pinewoods and have enjoyed doing so; they've responded quickly when we've had issues with the house, and been good in terms of letting us know about inspections and ...
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Comment on agent fees
Seems about average compared to other letting agents. The ideal situation for tenants would be that there weren't any fees apart from the rent - but we appreciate that wouldn't make business sense :) Kept us in the loop re return of deposit
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“Extremely professional & helpful. Gave good advice and support. Felt happy ......”

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Aug 23,2016
Minithumbup
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Stacey
By: 'Bb'
Aug 23,2016
0 people found
this helpful
Extremely professional & helpful. Gave good advice and support. Felt happy that the property was going to be managed responsibly and that any problems would be dealt with quickly and effectively....
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Comment on agent fees
Reasonable and fair
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“We had a little computer glitch, it doesn't affect many ......”

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Jul 29,2016
Minithumbup
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Sherrell
By: 'Satisfied'
Jul 29,2016
0 people found
this helpful
We had a little computer glitch, it doesn't affect many Pinewood Customers, but Sherrell got right on it. She sorted it out and has not let it rest until resolved....
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Comment on agent fees
Reasonable
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“I found Sherrell very helpful and professional in sorting out ......”

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Jun 27,2016
Minithumbup
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Sherrell
By: 'Kev'
Jun 27,2016
0 people found
this helpful
I found Sherrell very helpful and professional in sorting out a problem and she kept me informed through out. I am very pleased with the service she gave and the service of pinewood....
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“Naomi was polite and helpful. Explained all parts of the ......”

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Jun 24,2016
Minithumbup
By: 'Lumley'
Jun 24,2016
0 people found
this helpful
Naomi was polite and helpful. Explained all parts of the paper work and process very clearly. Any queries I had Naomi answered, credit to Pinewoods Lettings....
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Comment on agent fees
Think the fees was about same as any other letting agent.
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“I would like to thank Sherrell who has dealt with ......”

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Jun 22,2016
Minithumbup
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Sherrell
By: 'Sue'
Jun 22,2016
0 people found
this helpful
I would like to thank Sherrell who has dealt with our accounts for her professionalism. Rent is paid into my account on time and she deals with any queries promptly and effectively. I would like to thank Hayley for her help in our recent rental ...
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Comment on agent fees
Very reasonable for the service given.
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By: Sherrell Bannister
Jun 22, 2016
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Thank you so much for your review Sue. I am glad that you are happy with the whole team. Regards Sherrell ...

“Very friendly! Quick responses, quick at getting jobs sorted for ......”

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Jun 17,2016
Minithumbup
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Rebecca
By: 'Steven79'
Jun 17,2016
0 people found
this helpful
Very friendly! Quick responses, quick at getting jobs sorted for our house. Always keeps us informed about the house (big plus to us, although not our house, we still treat it as if it is, and it's nice for it to feel like home. Easy ...
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“Although we do not live in the area, feel confident ......”

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Jun 16,2016
Minithumbup
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Julie
By: 'Graham'
Jun 16,2016
0 people found
this helpful
Although we do not live in the area, feel confident that the property is being well looked after on our behalf. Any repairs/maintenance issues are dealt with swiftly by the maintenance team. The bills being presented for any work done are very fair....
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Comment on agent fees
Overall Agent's Fees are good
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“Rebecca was very helpful in getting a contractor out super ......”

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Jun 15,2016
Minithumbup
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Rebecca
By: 'Amy'
Jun 15,2016
0 people found
this helpful
Rebecca was very helpful in getting a contractor out super quickly to fix our oven issues (within 12 hours).. The contractor that came out was so friendly and came out of his way after 6 pm in the evening to sort out the problem when he could ...
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Comment on agent fees
N/A
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“Sherrell Bannister has been extremely helpful, knowledgeable and efficient when ......”

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Jun 15,2016
Minithumbup
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Sherrell
By: 'Clive'
Jun 15,2016
0 people found
this helpful
Sherrell Bannister has been extremely helpful, knowledgeable and efficient when dealing with her regarding accounts on my property. Overall, I have had an excellent customer service experience from this letting agency....
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Comment on agent fees
The fees are acceptable.
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By: Sherrell Bannister
Jun 15, 2016
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Thank you Clive for the lovely review. If I can help you at all in the future please do not hesitate to contact me. Regards Sherrell ...

“Very friendly and helpful member of staff, responds to queries ......”

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May 25,2016
Minithumbup
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Sherrell
By: 'Paulas'
May 25,2016
0 people found
this helpful
Very friendly and helpful member of staff, responds to queries very quickly and is always able to provide the information I need...
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By: Sherrell Bannister
May 25, 2016
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Thank you so much for the review Paula, If i can help in any other way please do not hesitate to ask. Regards Sherrell ...

“Rebecca was very accommodating and polite, and took it upon ......”

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May 20,2016
Minithumbup
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Rebecca
By: 'Oli'
May 20,2016
0 people found
this helpful
Rebecca was very accommodating and polite, and took it upon herself to proactively engage the landlord with a number of questions I had raised. While the landlord was unable to forfill all of the requests I had made she was able to articulate the reasons ...
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“I have used pinewood for the last 8 years,in letting ......”

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May 10,2016
Minithumbup
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Kay
By: 'Declan'
May 10,2016
0 people found
this helpful
I have used pinewood for the last 8 years,in letting my property,and would not hesitat in recomending them to any potential landlord...
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Comment on agent fees
On par with any other company
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“Naomi was very professional from start to finish, she kept ......”

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May 03,2016
Minithumbup
By: 'Mr'
May 03,2016
0 people found
this helpful
Naomi was very professional from start to finish, she kept me up to date throughout and made what can be a stressful process very simple and straightforward....
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Comment on agent fees
Good
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“We let through Pinewood for our first property and have ......”

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Apr 28,2016
Minithumbup
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Kay
By: 'Neil'
Apr 28,2016
0 people found
this helpful
We let through Pinewood for our first property and have just moved into our second with them. Naomi was the assigned negotiator and was very helpful answering our queries, and is still continuing to help us with requests now. Kay did the inspection on our ...
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Comment on agent fees
We received a discount on our fees but I do not feel they are competitive with some other letting agents.
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“Sherrell answered a query regarding my account extremely promptly and ......”

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Apr 27,2016
Minithumbup
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Sherrell
By: 'Emily'
Apr 27,2016
0 people found
this helpful
Sherrell answered a query regarding my account extremely promptly and effectively. I was very pleased with the level of service given....
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By: Sherrell Bannister
Apr 27, 2016
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Thank you so much for the review Emily, if I can help further please do not hesitate to contact. ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 10:49 AM 16/10/2018 by allAgents

Awards won by Pinewood Properties, Chesterfield S41 7SA



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