Philip James Kennedy, Manchester, M20
3.8/5, 233 reviews
71% recommended
91% sales valuation accuracy
97% sales fee satisfaction
No description for branch.

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Latest Reviews

View all Reviews 233
2nd Nov 2024
reviewed by 'Charlie'
“Titu met us at the property, he was punctual polite and knowledgeable. He answered all questions and gave us space ......”
31st Oct 2024
reviewed by 'Mithun'
“Hi team,Titu was really co operative and showed the room and detailed explain all the queries...”
21st Oct 2024
reviewed by 'Sarah'
“Sophie made the process of renewing my tendency very easy. I was having trouble sorting out references around my work ......”
9th Oct 2024
reviewed by 'Josemi'
“Thanks to Sophie Gao for her support in the renewal rent process, so professional and kind, showing the best of ......”
8th Oct 2024
reviewed by 'Wisam'
“I recently had the pleasure of working with Sophie Gao for my tenancy renewal, and I can't express enough how ......”
3rd Oct 2024
reviewed by 'Christine'
“Sophie Gao has been incredibly helpful throughout the entire process. She is efficient and always responsive to any queries, whether ......”
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:00
  • Saturday: 09:00 - 16:30
  • Sunday: Closed
Address

Philip James Partnership
679 Wilmslow Road
Didsbury,Manchester
Greater Manchester
M20 6RA
0161 448 1234

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 91% 97% £25,000 £1,000,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
35 6 43 51 53 1 29 1 5 9
Areas covered
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Rankings
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Latest Properties

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Manchester, M1
Philip James Kennedy, M20
Philip James Kennedy The Heatons, SK4
Property Management, M20

“I recently sold my property through Philip James Partnership and ......”

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Sep 30,2014
Minithumbup
By: 'Matt'
Sep 30,2014
0 people found
this helpful
I recently sold my property through Philip James Partnership and would high recommend them to other prospective sellers in the South Manchester area. When our property was first placed on the market we agreed to target a higher sale price at my request to test ...
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By: amina
Dec 04, 2014
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I was very happy with the service provided by Philip James. All members of staff were very helpful with a professional 'can do' attitude at all times. I was also kept well informed of updates. Thanks to all members of staff at the Didsbury branch! ...

“Attractive sales brochure; excellent communication and very helpful team of ......”

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Sep 15,2014
Minithumbup
By: 'Keren'
Sep 15,2014
0 people found
this helpful
Attractive sales brochure; excellent communication and very helpful team of staff with regard to arranging viewings and accompanying potential purchasers without my involvement, despite some staff changes. Rob was particularly supportive after a difficult period between exchange of contracts and completion, arranging a second removal ...
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“I have found buying my first property extremely stressful and ......”

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Sep 11,2014
Minithumbup
By: 'Happy'
Sep 11,2014
0 people found
this helpful
I have found buying my first property extremely stressful and time consuming. I naively thought that saving the deposit was the hard part! After having my offer accepted on early May I had thought it would be smooth sailing from there onwards. Unfortunately I encountered ...
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“Having to deal with property inspections can be quite daunting ......”

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Sep 10,2014
Minithumbup
By: 'Mr'
Sep 10,2014
0 people found
this helpful
Having to deal with property inspections can be quite daunting and difficult especially if tenants are not looking after your property well. We have found these inspections a lot less difficult when you have someone who is able to spot potential issues and deal with ...
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“I have been a landlord with Philip James for over 10 ......”

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Sep 03,2014
Minithumbup
By: 'Greenb'
Sep 03,2014
0 people found
this helpful
I have been a landlord with Philip James for over 10 years They have never missed a monthly payment and they are never late with statements Thanks it helps me a lot over the past few year during the recession I will be looking at buying ...
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Comment on agent fees
Everybody would like to pay less
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“This is the second time I have used the Didsbury ......”

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Aug 28,2014
Minithumbup
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Rob
By: 'R'
Aug 28,2014
0 people found
this helpful
This is the second time I have used the Didsbury office of Philip James to sell properties. On both occasions I have been impressed with the service offered. Throughout the process I felt that the team were responsive to my needs and concerns. I was ...
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“Philip James manage a number of properties for me in ......”

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Aug 21,2014
Minithumbup
By: 'Conor'
Aug 21,2014
0 people found
this helpful
Philip James manage a number of properties for me in Abito and they both let and manage the units. I have always found their service second to none. They communicate clearly and in a timely manner, keeping me fully informed about the apartments and the ...
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“I have been a client of Philip James's for a ......”

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Aug 12,2014
Minithumbup
By: 'Klaus'
Aug 12,2014
0 people found
this helpful
I have been a client of Philip James's for a number of years. Not living in Manchester PJ are managing my property in Didsbury to my full satisfaction. The team is courteous, efficient and quick to respond to any queries I may have had.....even ...
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“I have always found Philip James really helpful at the ......”

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Aug 08,2014
Minithumbup
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Mark
By: 'Kim'
Aug 08,2014
0 people found
this helpful
I have always found Philip James really helpful at the lettings side of their business. I have dealt with a lot of agents over the years but these are trouble free. I deal a lot with Mark Lambley with maintenance issues on a particularly difficult ...
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“Awful service, appalling problem management skills. I have an above ......”

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Jul 22,2014
Minithumbdown
By: 'Andy'
Jul 22,2014
1 people found
this helpful
Awful service, appalling problem management skills. I have an above standard house but the tenant is now refusing to pay rent - all due to the level of service provided by philip james. They give both me and the tenant inconsistent messages, take forever to ...
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“I echo the sentiments of a previous reviewer who said ......”

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Jul 21,2014
Minithumbdown
By: 'Disgruntled'
Jul 21,2014
0 people found
this helpful
I echo the sentiments of a previous reviewer who said that, before everything was signed and sealed, service was great, but afterwards it depreciated. What saddens me most is that I have enjoyed living in a lovely flat for three years and, at the moment ...
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What agent could do to change your mind?
It would have actually been very, very simple indeed to sort out the matter to my satisfaction. 1. Acknowledge and recognise the discomfort cause to me by sleeping in a stiflingly-hot and unventilated room. 2. Pay off the debt to the electricity company which resulted from use of the fan to cool the room in August 2013, since it is the structural problems which were responsible for this and not me. 3. Provide me with an energy-efficient fan to cool the room until such a time as structural work can be done to ventilate the room, and take responsibility for the extra electricity costs for this.
Attached Filesnbsp;
Comment on agent fees
Pointless renewal fees charged each year; money for nothing.
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“Andrzej Zarow who works within property management has provided us ......”

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Jul 20,2014
Minithumbup
By: 'Aimee'
Jul 20,2014
0 people found
this helpful
Andrzej Zarow who works within property management has provided us an excellent service from start to finish. He communicated with myself and my friend and kept us up to date with every issue we had when we first moved into the property. He also resolved ...
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Comment on agent fees
The fees where reduced but are really pricey. This needs to be looked at
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“Excellent service and management of our property with this superb ......”

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Jun 24,2014
Minithumbup
By: 'P'
Jun 24,2014
0 people found
this helpful
Excellent service and management of our property with this superb team at Phillip James. They managed to get a tenant in extremely quickly and the whole thing worked like clockwork with minimum disruption. I have worked with many agents over the years as a landlord ...
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“At the viewing, they lied to us about the age ......”

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Jun 10,2014
Minithumbdown
By: 'Al'
Jun 10,2014
3 people found
this helpful
At the viewing, they lied to us about the age and nature of various appliances and contradicted their own paperwork regarding salary to rent ratios required to rent their properties. As other reviewers have noted they let the property to us in a filthy dirty ...
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By: Paul M
Jan 28, 2016
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"The fees you were charged are comparable to other ARLA registered agencies in South Manchester" Indeed. Which means you all get together and set the market rate. It's a cartel basically. ...

“Check out procedures is very subjective and they try and ......”

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Jun 02,2014
Minithumbdown
By: 'sijeeb'
Jun 02,2014
0 people found
this helpful
Check out procedures is very subjective and they try and stiff you with all sorts of fees that they plan to take out of the deposit. They make vague declarations as to why the fees are to be deducted but when challenged with specifics they ...
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What agent could do to change your mind?
They need to be honest about their tactics to take monies from the deposit. They need to state clear facts to build their case. They need to cross reference their statements against the facts before they make any claims against deposit monies. The fact they were will willing negotiate the fees suggest that they were just "trying it on" and see what they could keep from the deposit monies. A very unethical and unprofessional approach.
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By: Philip James Partnership
Jun 03, 2014
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The property was not left in an acceptable condition at the end of the tenancy and therefore works were required in order to get it ready for the next tenancy. This was justifiable and photographic evidence is always obtained. We send out a letter to inform tenants of any deductions that we intend on taking from their deposit and we give tenants the opportunity to dispute any charges. We will always take information provided into account and will sometimes review our decision depending on the in ...

“Terrible service from the moment you leave the office with ......”

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Oct 02,2013
Minithumbup
By: 'Pat'
Oct 02,2013
8 people found
this helpful
Terrible service from the moment you leave the office with your agreement signed. The property was passed filthy, full of landlord's things when we moved in and not fully functional although they manage it. Had to clean myself and belongings removal was arranged after contacting ...
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By: Pat
Nov 01, 2013
View all comments (4)
I think that I can sum up all your points which are full of false statements in a very short comment: I requested your agency to arrange inspection at the property as a result of complete lack of customer care. It was Laura who attended inspection. She confirmed that door repairs (this is what you call 'many changes to the property') are urgently needed as both bathroom and bedroom doors were impossible to close and open and needed sanding. She managed to sort out the issue within 5 days!!! Insp ...

“The agents have now withheld our deposit for over a ......”

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Mar 19,2013
Minithumbdown
By: 'DepositWithheld'
Mar 19,2013
7 people found
this helpful
The agents have now withheld our deposit for over a month. They are claiming that a cost of £170 was needed to clean one window, 1 tray from the fridge and the bathroom sink. During our tenancy they repeatedly ignored our complaints about the damp and kitchen ...
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“we sellected 2 agents in didsbury to market our house last ......”

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Feb 22,2013
Minithumbdown
Staff profile picture
Rob
By: 'DD'
Feb 22,2013
3 people found
this helpful
we sellected 2 agents in didsbury to market our house last year and PJK offered us the best price we did recieve 3 offers in the end but were told by 1 of our buyers that the manager of the estate agency branch, a youngish chap called Robert ...
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“From start to finish this agency was both useless and ......”

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Feb 16,2013
Minithumbdown
By: 'Heaton'
Feb 16,2013
4 people found
this helpful
From start to finish this agency was both useless and unprofessional. On taking up my tenancy on the first day I was given keys and told to go there on my own as no-one was 'available' to come with me to go through the inventory ...
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By: Staff
Feb 21, 2013
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This is obviously a Let Only tenancy and therefore all repairs would have to be reported by the tenant directly to the Landlord. No-one is ever asked to collect a cheque from the office. Cheques are posted out to the forwarding address given by the vacatiing tenant. ...

“I am currently a tenant with Philip James. When I ......”

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Feb 10,2013
Minithumbdown
By: 'newtomanchester'
Feb 10,2013
3 people found
this helpful
I am currently a tenant with Philip James. When I first moved in the flat looked fine - as it had when I viewed the property. When I moved in I found that many items were in a state of disrepair - including the dining ...
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“We moved into a 2 bedroom property only to find one ......”

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Feb 06,2013
Minithumbdown
By: 'furryvision'
Feb 06,2013
3 people found
this helpful
We moved into a 2 bedroom property only to find one of the beds was broken, the oven had no markings on it and there were numerous other problems with the property. Obviously we contacted the company to ask what was going on. We were told ...
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What agent could do to change your mind?
i simply believe that serious problems should have been addressed before we moved in, and when we reported these problems they should have fixed them.
Attached Filesnbsp;
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“philip james have given us utterly disgraceful service! my advice ......”

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Mar 22,2012
Minithumbdown
By: 'danielle'
Mar 22,2012
4 people found
this helpful
philip james have given us utterly disgraceful service! my advice is to avoid them at all costs! throughout our tennancy problems remained unfixed, we had no keys for our upstairs windows, no back gate key and upon moving in the house was infested with fleas ...
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What agent could do to change your mind?
idealy the agent could of dealt with issues raised, could of vastly improved their customer service and could of been far more reasonable with our deposit rater than trying to rob us for every penny.
Attached Filesnbsp;
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By: PJP Management
Oct 15, 2012
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Without knowing who this tenant is and therefore which property she rented it is hard to disprove her claims. However if she had a flea problem we would have solved that and obviously not at her expense. We would not charge her twice in a six month period so her comment is untrue. Unlike some other agents we do not ever charge for a reference, so yet another untruth. We also have not lost a case with the TDS this year, therefore she must have have been unable to prove that we were wrong to c ...

“Steer clear of this agency!!!!...”

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Aug 04,2011
Minithumbdown
By: 'R_Pere'
Aug 04,2011
1 people found
this helpful
Steer clear of this agency!!!!...
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By: PJP Management
Oct 15, 2012
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This comment demostrates the bias of the allAgents site. A terrible review but no details given so that we can respond. ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 12:22 PM 05/01/2022 by allAgents

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Philip James Partnership

Branch - Philip James Kennedy, Manchester, M20

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