“A mixed experience overall. Pre sales good - post sales ......”
3 Star Review
Aug 27,2014
By:
'Dazzle'
Aug 27,2014
Services: Sales (as a Buyer)
Sold price: £200000
Would you recommend?: No
Postcode: PE29
Sales (as a Buyer)
Sold price: £200000
Postcode: PE29
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A mixed experience overall. Pre sales good - post sales not so great. Lack of info and comms in general. I think the test of a good agent is how a buyer is dealt with and I felt they could have been better. The sale ...
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What agent could do to change your mind?
Communication. Keep buyers in the loop and you won't lose them. A sale may have fallen through but I could have bought a property soon after yet they didn't keep in contact.
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“As a buyer I received lots of attnetion prior to ......”
1 Star Review
Feb 28,2013
By:
'GSD'
Feb 28,2013
Services: Sales (as a Buyer)
Would you recommend?: No
Postcode: PE28
Sales (as a Buyer)
Postcode: PE28
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As a buyer I received lots of attnetion prior to agreeing to buy, but nothing thereafter until completion day when I received a call of self congratulation on what a bargain I had found. Pretty unimpressed with anyone I spoke with, they usually appeared to ...
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What agent could do to change your mind?
The agent needs to maintain focus throughout the buying process to completion, and to ensure that absence is covered so that customers are not ignored, as I was frequently.
A bit more 'friendliness' wouldn't go a miss once the sale is secured either, I felt like I was being a pain in the backside just for asking basic questions.
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