80% lettings valuation accuracy
70% lettings fee satisfaction
No company information
Latest Reviews
22nd Aug 2024
reviewed by 'Hlaing phyo'
29th Jul 2024
reviewed by 'Dallas'
29th Feb 2024
reviewed by 'Ricardo'
1st Nov 2023
reviewed by 'Sam smith'
28th Oct 2023
reviewed by 'Oliver'
15th Sep 2023
reviewed by 'Florenta Mohamed'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 80% | 70% | £425 | £1,100 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 3 | 1 | 3 | 2 | 0 | 2 | 1 | 2 | 0 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
No Properties
Aug 22,2024
Aug 22,2024
0
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before day i am talking with my Mortgage advisor he told me that he will try
to refund back for me money Because not from my side Peter Alan side cancel the offer 12 landseer close because of construction problem and i cannot get the mortgage ...
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Jul 29,2024
Jul 29,2024
0
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Phoebe is excellent - she get's the job done - and communicates effectively throughout the process!...
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Feb 29,2024
Feb 29,2024
1
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Worst company I had the unfortunate idea of working for. They lie to you from day one...think carefully before buying or selling any house with Peter Alan. We worked with Peter Alan from Newport and it was a disaster! I have nothing more to ...
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Nov 01,2023
Nov 01,2023
0
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Super helpful friendly agent lovely to work with. One the best agents I worked with so far thank you so much for you help over last couple weeks. I’m...
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Oct 28,2023
Oct 28,2023
0
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Phoebe helped with my move, everything ran smoothly from start to finish. Thank you very much...
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Sep 15,2023
Sep 15,2023
0
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Hello, i had a viewing today with James for the 13 Ifton Street.. very kind and helpful person he answered all my questions and I am so grateful for the time he took to just be there for us… recommend him and the Peter Alan for ...
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Jan 26,2022
Jan 26,2022
0
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My dealings with the selling agents was minimal but most of the work done in managing and progressing my sale was done by Claire Barry . Throughout the whole process Claire remained patient,professional and reassuring whilst also providing good advice.
Thank you Claire...
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Aug 18,2021
Aug 18,2021
1
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Difficult to contact both by the buyer and ourselves. Lack of communication. Rude when we handed in the keys to name but a few of the problems. Would advise anyone considering using them to steer clear....
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Nov 29,2020
Nov 29,2020
2
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Megan Cummings the letting manager at Peter Alan is a useless sack of body fluids, the regional manager Benjamin Jones at Peter Alan is just as bad, he seems too scared to call you back or just too lazy too do his job. Who at ...
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Oct 31,2019
Oct 31,2019
1
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I’ve never dealt with such an incompetent, unreliable company such as Peter Alan.
We have been waiting for almost a month for the return of our bond, despite both tenant and landlord both chasing PA to release it. The office staff clearly do not ...
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Sep 03,2019
Sep 03,2019
4
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I’ve rented through Peter Alan (formerly Roberts & Co) for nearly six years, and the service has been absolutely appalling throughout. In 30 years of living in rented accommodation, I have never dealt with such an unprofessional, incompetent, and disorganised organisation.
In my time renting through ...
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Jun 18,2019
Jun 18,2019
0
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Having struggled for some time to rent out my property, I decided to contract Peter Alan as the Letting Agent. I found their staff very helpful with plenty of entheusiasm to find a tenant for the property.
Within a week, several potentail tenants had visited ...
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Comment on agent fees
Aligned with my expectations
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Jan 24,2019
Jan 24,2019
2
people found
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Finding the right Agent to manage your property is no easy. Nic Blight in the Newport has always been Competent and professional unfortunaley on many occasions other staff have let him down. Fortunately Dafydd Williams has now taken over our properties . This pleasant humble your ...
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Jun 08,2018
Jun 08,2018
2
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Had a viewing on a property and asked if we could go through with the let. We were told we'd have an email in the next couple day to say yay or nay. Didnt hear anything for a week, so I phoned the Monmouth branch ...
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Aug 14,2014
Aug 14,2014
4
people found
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Very disappointed with Peter Alan. So much so that as soon as the contract ended we left and are looking for another estate agent. They failed us in so many ways:
> No contact - were promised status reports, none ever came
> Took them over a ...
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Comment on agent fees
The fee's quoted were fine. They matched the 1% fee from other agents.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
