50% sales valuation accuracy
50% sales fee satisfaction
0% lettings valuation accuracy
29% lettings fee satisfaction
No company information
Latest Reviews
8th May 2023
reviewed by 'Magda'
16th Jan 2022
reviewed by 'MICHAEL'
3rd Jun 2019
reviewed by 'nick'
4th Mar 2019
reviewed by 'Sam'
25th Sep 2017
reviewed by 'BethJC'
Opening Hours
Address
Pearson Ferrier
435 - 437 Walmersley Road
Bury
Greater Manchester
BL9 5EU
01617 644440
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 50% | 50% | £0 | £0 |
| Lettings | 0% | 29% | £425 | £950 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 1 | 4 | 9 | 4 | 0 | 0 | 1 | 0 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Overall
Latest Properties
No Properties
May 08,2023
May 08,2023
0
people found
this helpful
this helpful
Had this bad luck buying flat advertised by this branch. Had my first viewing with employee Olivier who came out later provided lots of incorrect information regarding this flat, in the middle of buying process he left company and Iain took over- really disappointing experience, ...
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May 09, 2023
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(1)
Magda
We are so sorry you feel the need to give us such a bad review. We do not want to disappoint our clients at all, so if you get the opportunity to call into our Bury office, perhaps we can have a discussion and restore some confidence?
Regards
Mitchell ...
Jan 16,2022
Jan 16,2022
0
people found
this helpful
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Lack of communication throughout the whole place. I got told by the Estate agent who manages my house that I could do a “day rate” to stay one extra day at the end of the tenancy but they didn’t communicate with the owner of ...
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Jan 17, 2022
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We feel it is necessary to respond your review. Although we do not feel that this is the appropriate platform for ‘tit-for-tat’ rebuttals, we very much disagree with your remarks and we have significant evidence to counter the points you have outlined in your review. Since your departure from the property, the property has not been able to be re-let due to the condition in which it was left. In every case, there are always two sides to every story - we are a managing agent and always follow ...
Jun 03,2019
Jun 03,2019
2
people found
this helpful
this helpful
today is 2nd of june, still waiting for Sam from their commerical department to get back to me, to arrange a viewing on a property they have listed
i have known this agency since 2011, they never return calls,
il left on 6th on May for ...
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Comment on agent fees
they are not doing their job, how can they justify fees
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Jun 03, 2019
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'Nick' I am not sure which property you have been enquiring about?We are sorry you have had this experience with our company, we do endeavour to reply to all email quickly. 'Sam' works here is residential lettings, but you seem to be referring to a commercial property. Perhaps you could contact us again or provide me with a phone number for yourself and I will investigate further.
Regards
Pearson Ferrier ...
Mar 04,2019
Mar 04,2019
2
people found
this helpful
this helpful
I lived in a rented property for three and a half years. During this time, the house had many problems which emerged as soon as we came. They were slow to fix these issues and tried to pin them on us. On one occasion the ...
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Mar 04, 2019
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Hello Sam. Unfortunately, maintenance issues arise in older properties and cannot be helped. When a maintenance issue is reported to us, we then have to relay the issue to the landlord and then take the landlords instructions as to how to proceed with contractors. This process takes time. With regards to the end of your tenancy, a detailed move out inspection has been carried out and has been compared to the inventory report from when you moved into the property. Should you wish to discuss this ...
Sep 25,2017
Sep 25,2017
0
people found
this helpful
this helpful
Recently rented a property with Pearson Ferrier and dealt with Sam, cannot thank her enough for her kindness, support, patience and enthusiasm. She regularly kept in contact with us throughout the process and was always at the end of the phone if we needed to ...
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Comment on agent fees
Good (as above even went as far as to refund us)
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Aug 29,2017
Aug 29,2017
0
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We received an excellent service from Iain selling our flat. Couldn't recommend him highly enough. Pearson Ferrier were our second estate agents, we had no interest at all with the first ones. Iain sold our property within a few weeks, and kept us informed throughout ...
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Jul 07,2017
Jul 07,2017
4
people found
this helpful
this helpful
Very very poor service. Rude. Hidden fees. Failure to return calls or deal with issues. Extremely poor experience and will not be using ever for future sales. Will ensure we advise all friends and family across the local area to avoid using for leggings or ...
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Comment on agent fees
Hidden fees Poor value for fees charged Poor service for fees charged
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“Went for several properties. Terrible communication. Consistently shown properties clearly ......”
May 14,2017
May 14,2017
2
people found
this helpful
this helpful
Went for several properties. Terrible communication. Consistently shown properties clearly not to our spefifications. When a property we were trying to lease fell through they didnt think to tell us. I found out a fortnight after the decision when I contacted the landlords directly. Terrible ...
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Comment on agent fees
£250 for a very poor service
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May 12,2016
May 12,2016
1
people found
this helpful
this helpful
Mr Hall has no interest in addressing or resolving issues, and has to be pushed to take any action, even when damage caused by a leaking water tank is threatening the integrity of the building and mushrooms are growing in the damp area.
Mr Hall, ...
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What agent could do to change your mind?
Poor - fees to do nothing.Attached Filesnbsp;
Comment on agent fees
Poor - fees to do nothing.
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Apr 25,2015
Apr 25,2015
0
people found
this helpful
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Needed to find and move into a property ASAP, Samantha offered a personal opinion and found the perfect apartment for us (quickly!) Extremely happy with the service and the friendly, personable staff! Samantha went out of her way to help us and was able to ...
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Comment on agent fees
Suiting to the service!
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Jul 22,2014
Jul 22,2014
10
people found
this helpful
this helpful
Main issues you may face as a landlord: being overcharged, duplicate charges applied to your account - watch out for GS certificates, passing work to closely connected businesses (but not disclosing it to you as tenant), 'forgetting' to transfer rent to you, offering insurance products ...
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Jan 08,2014
Jan 08,2014
0
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I have found Pearson Ferrier most helpful throughout my 3 year tenancy and If I decide to go into the rental market again I would have no hesitation in renting with them!...
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Jan 07,2014
Jan 07,2014
0
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Iain was extremely efficient and kept us informed at each stage of the sale and worked hard to resolve ongoing issues at the bottom if the chain would highly recommend using them for sales. When Iain was not in Mitchell always kept us up to ...
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Dec 11,2013
Dec 11,2013
0
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Iain handled what was a difficult and trying sale with good humour and efficiency, he was professional and kept me informed regularly...
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Dec 06,2013
Dec 06,2013
0
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FANTAsTIC SERVICE ALL ROUND.. In particular was the communication and was updated every day. The fees charged were also quite competitive....
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Dec 05,2013
Dec 05,2013
0
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Excellent agent, very quick to respond to my queries . Had a offer the very next day after the house went live on the internet. Also very cheap fees compared to other agents....
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Nov 11,2013
Nov 11,2013
3
people found
this helpful
this helpful
Pearson Ferrier are an absolute shambles and I would never rent or buy a property with them if my life depended on it. Dealing with them has been the bane of my life for the last 30 months!! Renting a property with them is the worst ...
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What agent could do to change your mind?
I think theres nothing the agent could do now to change my mind - its gone beyond that stage.Attached Filesnbsp;
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Jan 17,2013
Jan 17,2013
6
people found
this helpful
this helpful
We have rented with Pearson Ferrier for nearly 4 years and we could afford to move - we could. The house is in a poor state of repair yet everything we report takes months to get sorted and then the rent is increased. It has got ...
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Jun 04,2012
Jun 04,2012
9
people found
this helpful
this helpful
I am absolutley sick to death of Pearson Ferrier, we have rented a property with them for just under a year and it has been nothing but a headache.
On viewing the property, they made appointments which they didn't turn up for. This should have ...
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Jan 08, 2013
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Hi, we have had similar complains with them, they are rude and useless,we have been cheated by them from the beginning, we have been left without heating for 9 days in freezing weather with minimum effort from their side to fix it, they claim to be award winners in their lettings, they are so rude, they have the poorest customer services, we are fed up with them and planning to sue them in small claims court as well as contact the ombudsman, office of fair trading for advise. ...
Apr 24,2012
Apr 24,2012
7
people found
this helpful
this helpful
I've had dealing with Pearson Ferrier in the past as a prospective tenant and went elsewhere in the end as I found the staff I dealt with to be very dismissive and rude, giving the distinct impression that they didn't value me as a customer ...
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What agent could do to change your mind?
Huge improvement in communication needed, and a general improvement in how the staff conduct themselvesAttached Filesnbsp;
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Feb 10,2012
Feb 10,2012
2
people found
this helpful
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I currently rent a property through these agents and am on my second 6 month tenancy agreement. I had absolutely no problem setting up any viewings or securing my property which is an achievement when you consider I did the whole proces in just a few ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
