View all comments (1) Thank you Andy. Amanda always goes out of her way to give service and results that exceed most peoples expectations! Nothing is ever too much trouble and that’s the whole team’s attitude at Park Row. Any agent can sell a property, the skill is achieving the best price! Happy days! ...

View all comments (2) Thank you C.P. Buying your first home can be a very daunting experience and that’s why we always give as much help as possible. From the first phone call we receive with an enquire about a property, the viewing, the offers, helping in offering a good mortgage advisor, the progression of the sale, to completion and literally handing the keys over. We understand that the first time can be worrying and we try to help with every step. Because Park Row recognize that in todays busy world ...

View all comments (1) Thank you Vicky. We always make sure we that we back up our initial promises at valuation stage. We really appreciate reviews like yours and it helps us continue to give a service that others can only dream about. Happy days! ...

View all comments (2) Hi Carl, happy days indeed, you are correct, I did receive a significantly higher sale the 2nd time. I would also like to give a special attribute to Amanda, her professionalism and outstanding customer service is amazing. ...

View all comments (1) Thank you Phil. We always aim to give the best possible service and we have a fantastic team bond working together extremely well. Amanda always goes that extra mile and is a fantastic team player, she often goes that extra mile and that is reflected by the amount of times she is mentioned in our reviews. We know that selling or buying a property can be extremely stressful and we all aim to give a very professional service, but it is always nice to be able to put a little fun into the servi ...

View all comments (1) Thank you Kayleigh. All the team here, really do get a buzz when the hard work we all do gets recognized. We’ve built this company to try to be nothing like your normal Estate Agents, we always try to go that extra mile and give the best service possible. Once clients have used Park Row, we often hear that they wished we had acted for them rather than their agent of choice and this is probably why we keep winning awards year after year, but most importantly is, the same clients often come ...

View all comments (1) Dear Antony, I’m sure you can appreciate that the detailed specifics of this purchase (such as address, price etc) should not be aired on this forum; however I would like to make you aware of a couple of points. Firstly it is NOT the role of any estate agent to establish what charge or charges are applicable to any property sale, this is the job of the solicitor to establish early on in the process. To hold Park Row responsible for this is simply wrong (we have double checked this informat ...

View all comments (1) Thank you Joy. It’s always difficult at the beginning because people don’t trust Estate Agents! When we explain that we don’t work like traditional Estate Agents, people can think ‘Ive heard it all before’ or ‘it’s just another sales pitch.’ Even after we’ve explained our unique method of selling that shows how we can get clients more money for their properties, some can still be a little unsure. As we gather more and more positive reviews from clients that have rec ...

View all comments (1) Thank you Brian. We really value your feedback, we aim to give all of our clients the best possible service at all times and this is reflected in the awards we continue to win, year after year. Happy days! ...

View all comments (1) Thank you Jo. We always make sure we have as much contact with our clients as possible, we know lots of agents just hand over to solicitors once the property goes sold. Nichola makes sure the sold goes to completion as stress free as possible and is always available to help with any arising issues. Unlike lots of agents Park Row has dedicated ‘accompanied viewers,’ Pam always goes out of her way to assist all of our clients. She only conducts accompanied viewing, whilst other agents ...

View all comments (1) Thank you Sarah. One of the biggest problems with our industry is that most people think that ‘all Estate Agents are the same!’ If the public believe we are all the same, they can only make their choice based on FEE and VALUATION. When I visit people’s homes I spend more time with them explaining the differences between Park Row and normal Estate Agents. Once the public hear what I’ve got to share, they can make a much more ‘informed decision.’ We then often go on to exc ...

View all comments (1) Thanks for you review. Buying your first home can sometimes feel scary, we understand that at Park Row and always try to walk our clients through the whole process as smoothly as possible. From the initial enquire, to the viewing, to making the offer we try to help and make sure our clients understand exactly what’s going on at all times. Happy days! ...

View all comments (1) Thank you ‘Yorkshire House Buyer.’ Because of the Covid pandemic some agents have discovered what they call new ‘cutting edge technology’ (360 degrees video tours). Park Row started using them SIXTEEN YEARS ago! (When they were cutting edge). Park Row has moved on now to full 4K HD video walk through tours. We find that the walk through videos are a lot easier to watch and give much more clarity of the properties we have to offer. Nothing will ever beat a physical viewing but w ...

View all comments (1) Thank you Nichola. Because we open seven days a week and until 8pm Mon to Thurs, it allows clients to contact us when it’s best for themselves (around the busy lifestyles that most of us live these days). We pride ourselves on our FREE photography and 4K HD video tours which we believe are much better than the outdated and clumsy 360 degree tours which others agents have used for over sixteen years. Happy days! ...

View all comments (1) Thank you Alan. We constantly strive to uphold the service we give to all of our clients. Moving home can be a very stressful experience, we try to take as much pressure off our clients as possible. Happy days! ...

View all comments (1) Thank you Stephen. The presentation I give at the beginning of every valuation is to help potential clients understand the difference between ‘selling a property’ and ‘getting the best price.’ Most clients only have two questions before they meet their potential selling agents ‘what’s my property worth and what’s your fee for selling?’ If you only ask those questions (and most people do), you just can’t get a true understanding of the service you will receive. Some c ...

View all comments (1) Thank you. Unlike most agents that are just trying to ‘sell’ your property, here at Park Row we are always aiming to achieve the ‘best price’ and again with your property this was the case. Rebecca has over 16 years experience and always does her best to help the clients with any queries they have and make sure she’s given the best advice possible. Happy days! ...

View all comments (1) Thank you Jackie. Your property wasn’t the average property as it’s an ex pub and certainly hurled lots of curve balls at us. Lol As always we all worked together and made sure you received the best possible outcome. I think we all learnt lots of things that will benefit us again in our future sales of similar properties. Happy days! ...

View all comments (1) Thank you Rebecca. We genuinely are a ‘proactive’ agent and pride ourselves on it, which is proven in your case. The team here are always aiming to make sure we achieve the best possible price, rather than just getting ‘the sold.’ Because of our dedicated progression Dept, we often get properties through to completion faster than other agent who just pass them to solicitors. Happy days! ...

View all comments (1) Thank you John. Your kind review makes our hard work worth while. We constantly strive to give our clients the best possible experience and make sure they end up with the best possible results! Amanda always gives her all and nothing is too much trouble when helping our clients. The ‘Team work’ expression is often used nowadays but I genuinely believe the team we have at Park Row is the best! So much has changed in the 15 years since you last sold a property and we know most of our cl ...

View all comments (2) Thank you Nigel. I’m starting to lose count on how many times you and your family have used Park Row in the last few years. Lol It really means so much to all of the team here, when we are the ‘Agent of choice’ every time you move (especially when like your last property it was a one million pound plus property). We often find that once a client first use us , they continue to use us and recommended us in the future, that really speaks volumes about the service we give and makes us ...

View all comments (1) Thank you Graham. We really appreciate your kind words, I know that you were originally on the market with another agent and felt very let down with their service. We often see other agents ‘over promising’ in their presentations but when it comes to the actual service given, it often falls short. We try to work with our clients and walk them through every step, we find that if our team and our clients talk often and work together, there aren’t as many surprises and we tend to keep ...

View all comments (1) Thank you. We make sure we continually stay in contact with our clients, lots of agents nowadays get paid ‘listing bonuses’ as soon as they get a signed contract they focus on the next ‘listing’ rather than helping the original one. At Park Row, we stay with the clients until completion and make things as smooth as possible. Happy days! ...

View all comments (1) Thank you Chris. The aim at Park Row is to make our clients experience as smooth and as easy as possible, it’s great to hear this was what you found. Happy days! ...

View all comments (1) Thank you Gavin. Some people just will never understand how stressful moving home can be. At Park Row we recognized this straight away and that’s why we have always had a Progression Dept, as other agents leave you once the sold board is put up, we stay with our clients until completion. Nichola is often mentioned in the reviews because of the way she conducts herself in her Roll, she will always try her best and always puts the clients first. Happy days! ...

View all comments (1) Thank you Donna. That’s great to hear, we all genuinely go out of our way to give the best possible service to all of our clients. Whilst a lot of agents are just trying to sell the property and move onto the next one, we try to do the little extra things that keep our clients happy and making their experience the best it can be. Happy days! ...

View all comments (1) Thank you Sonia. One of Park Rows strengths is that we all work as a team, from the initial telephone call to book in, up to the final completion call, we all work together! Often in businesses one section of the company doesn’t know what another section is doing, because we work so closely together and constantly train together, it makes every section as strong as the other. We do this for a living and can focus and try to remove the stress from our clients in what can feel like a very � ...

View all comments (1) Thank you Allison. Nichola and the Progression Service really is the backbone of our business. Because of the Stamp Duty holiday we have seen three times amount of work than normal and Nichola has been relentless in dealing with it all. For the first time in my career we have had solicitors tell us they don’t want anymore cases, which in turn has piled more pressure onto our team. As everyone raced for the final deadline, Nichola helped many of our clients with the stress they were under ...

View all comments (1) Thank you Barbara. When we use the strap line of ‘Proactive’ we genuinely mean it at Park Row. A lot of Agents pass you over to solicitors once you go sold, we don’t do that. We have our own dedicated Progression that is included in our fee and it can be extremely beneficial to a lot of clients. Nichola who runs the Progression Dept never fails to deliver and always takes as much stress from our clients as possible. Happy days! ...