100% sales valuation accuracy
100% sales fee satisfaction
91% lettings valuation accuracy
96% lettings fee satisfaction
Looking to buy, sell, rent or let in Northampton?As a leading Northampton Letting Agent, we're a professional team of local, friendly experts who are passionate about property. We offer the full range of lettings, property management and estate agent solutions and are your local Northamptonshire 'Proper Property People', but ...
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Looking to buy, sell, rent or let in Northampton?
As a leading Northampton Letting Agent, we're a professional team of local, friendly experts who are passionate about property. We offer the full range of lettings, property management and estate agent solutions and are your local Northamptonshire 'Proper Property People', but are best known for our Guaranteed Rent service. So whether its Northampton Buy to Let advice for letting in Northampton or finding an estate agent in Northampton call Northwood today on 01604 607080. or pop in to 353 Wellingborough Road, Northampton, NN1 4ER.
As a leading Northampton Letting Agent, we're a professional team of local, friendly experts who are passionate about property. We offer the full range of lettings, property management and estate agent solutions and are your local Northamptonshire 'Proper Property People', but are best known for our Guaranteed Rent service. So whether its Northampton Buy to Let advice for letting in Northampton or finding an estate agent in Northampton call Northwood today on 01604 607080. or pop in to 353 Wellingborough Road, Northampton, NN1 4ER.
Latest Reviews
Featured Review
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reviewed by 'Valentin Sterea'
Featured Review
a
reviewed by 'Katie'
Featured Review
a
reviewed by 'Jen'
Featured Review
a
reviewed by 'Mick'
15th Nov 2024
reviewed by 'Daniella'
Opening Hours
Address
Northwood
The Old Gatehouse, 25 Victoria Promenade
Northampton
Northamptonshire
NN1 1HB
01604607080
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £90,000 | £3,299,500 |
| Lettings | 91% | 96% | £320 | £1,500 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 161 | 2 | 168 | 5 | 27 | 0 | 20 | 0 | 44 | 1 |
Areas covered
- NN1
- Northampton
- NN6
- NN2
- NN7
- NN3
- NN10
- NN4
- NN5
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
Overall
Overall
Latest Properties
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Aug 13,2019
Aug 13,2019
7
people found
this helpful
this helpful
Louise is incredibly efficient and professional in her approach, has a positive attitude and leaves no stone unturned to ensure every detail is completed to a high standard. I wouldn't work with anyone else....
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Oct 18, 2019
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This great feedback! We always like to ensure we are professional and have a positive attitude. Thank you Shane!:) ...
Jul 17,2019
Jul 17,2019
7
people found
this helpful
this helpful
Thanks to Louise Ferron for her assistance with the tenanted property next door to me. Her communication was always prompt and efficient and she was very helpful. Thanks again....
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Jul 12,2019
Jul 12,2019
5
people found
this helpful
this helpful
Lou is both professional and friendly, quick to respond and provides a first class service. A great asset to Northwoods in Northampton....
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Oct 10, 2019
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Thank you Gary, We are pleased to hear you are happy with the service. If you recommend Northwood to another landlord you will receive £100! ... ...
Jun 24,2019
Jun 24,2019
2
people found
this helpful
this helpful
We have used Northwoods as a landlord and as a vendor and their service has always been efficient and friendly. The Team have always responded quickly and professionally to any queries we had. We have been completely satisfied with every aspect of their service and ...
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Jun 13,2019
Jun 13,2019
1
people found
this helpful
this helpful
We are moving abroad and took the guaranteed rent option with Northwood. A tenant was found quickly and everything taken care of for us...
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Jun 11,2019
Jun 11,2019
1
people found
this helpful
this helpful
Over 15 years dealing with Northwood and always had the same honest efficient service. Always helpful and nothing seems to be too trouble for them....
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Jun 10,2019
Jun 10,2019
4
people found
this helpful
this helpful
She kept the new keys for us until we got back from holidays on Sunday and she was available for us on her day off. We are very grateful....
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Oct 08, 2019
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Thank you for feedback Nacho, we like ensure we are always around to help even on our days off! :) ...
Jun 10,2019
Jun 10,2019
1
people found
this helpful
this helpful
Very happy with the service. Always receive a fast response with my requests so very happy in this respect. In particular, the correspondence is always friendly and this does make a big difference. Keep up the good work!...
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Comment on agent fees
The Agent's fees are low compared to others so well worth it.
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Jun 11, 2019
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We really appreciate you taking the time to write us a 5 star review. we like to ensure all queries and issues are dealt with effectively and in a timely manner. ...
Jun 09,2019
Jun 09,2019
2
people found
this helpful
this helpful
I have had my property on a guaranteed rental service with Northwood for the past 10 years and have been very pleased with the work they have done. As I live abroad it's been great to know that the property is in good hands & they have ...
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Comment on agent fees
Good
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Jun 10, 2019
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It has been a pleasure to be of service to you and I am delighted that we could maximise your tenant rental to the point of sales completion. Thank you for your business over the past few years and your service feedback to reflect your experience. Best wishes for the future. Tina ...
May 28,2019
May 28,2019
6
people found
this helpful
this helpful
Louise is very professional and great at what she does, very efficient and always on hand to answer any queries. Quality customer service...
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Good
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Oct 07, 2019
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Thank you for your feedback Neil, we are glad to hear Louise is very professional. ...
May 14,2019
May 14,2019
0
people found
this helpful
this helpful
Lucy always manages to deliver a friendly service with her positive and driven attitude, always keen to get the job done....
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Good
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May 13,2019
May 13,2019
6
people found
this helpful
this helpful
All staff are always friendly and I am kept informed of anything going on without being bombarded with emails and phone calls.
After a problem with a window on my property initially was going to cost hundreds, Louise investigated further on my behalf and was ...
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Comment on agent fees
The same as most agencies.
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Jun 06, 2019
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Professional and efficient. Kept informed when necessary without unnecessary emails and phone calls. Contract renewals, safety certificates, inspections etc kept up to date so we don’t have to worry. As landlords we feel in safe hands. Thank you. ...
Apr 10,2019
Apr 10,2019
0
people found
this helpful
this helpful
she was really good and all that anyone needs to do this kind of job, i will recommend her to anyone....
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Comment on agent fees
average
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Mar 27,2019
Mar 27,2019
6
people found
this helpful
this helpful
Twice Northwood have emailed me recently about changes in Govt legislation. The place is becoming a minefield for small time landlords like myself. Glad to see these guys are on the ball and help steer the landlord to calmer waters. Keep up the good work ...
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Comment on agent fees
FAIR
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Oct 05, 2019
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Thank you for your feedback, Northwood always ensure our landlords are kept up to date with new legislation and that everyone is compliant. ...
Mar 21,2019
Mar 21,2019
6
people found
this helpful
this helpful
Very efficient service and kept well informed of all developments in a timely manner.rnCommunicated well between myself, exiting tenants and prospective tenants to allow handover of tenancy smoothly....
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Oct 05, 2019
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Northwood take pride in the services we provide and like to ensure we keep all parties updated, thank you for your feedback Rob :) ...
Mar 13,2019
Mar 13,2019
5
people found
this helpful
this helpful
Very friendly on the phone and by email, she organised matters for me quickly and made helpful suggestions.
As a newcomer to letting a property, I am very pleased with the help that I have received from all the staff members that I have dealt ...
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Comment on agent fees
So far, good value
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Oct 05, 2019
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Thank you for your feedback Graham, we are pleased to hear you are satisfied with our service and we will continue to ensure you have a great experience! ...
Mar 07,2019
Mar 07,2019
0
people found
this helpful
this helpful
I am very happy that Lucy helped me to get my deposit back. She was very profesional and I am gratefull. Thank You....
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Comment on agent fees
Its good.
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Mar 08, 2019
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Thank you for your lovely review. We are grateful we could be at service to you and wish you all the best for the future. ...
Mar 05,2019
Mar 05,2019
2
people found
this helpful
this helpful
Jasmine is professional, happy to help and quick to respond. She is in charge of referencing Applicants to make sure they are suitable for my properties, she keeps me informed throughout the process.
Lucy is always very helpful, keeping me updated when there are issues ...
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Comment on agent fees
average
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Mar 05, 2019
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Thank you for your kind words Ken! We're pleased to hear that Lucy and Jasmine have been of great service to you. We really appreciate you taking the time to write a 5 star review! ...
Feb 21,2019
Feb 21,2019
5
people found
this helpful
this helpful
- Outstanding customer service
- Efficient and attention to details
- Excellent communicator
As a landlord, I would not hesitate to recommend Northwood and Louise to potential clients. Louise ensures that all contracted work within her domain is done to the highest standards....
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Feb 22, 2019
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Dear Michael thank you for kind words, we really appreciate your 5star feedback! Don't forget if you recommend a landlord you will receive £100 from us! ? ...
Feb 11,2019
Feb 11,2019
1
people found
this helpful
this helpful
Thought recent dealings with Lucy, I have found her to be extremely helpful and prompt when my housemate & I have had queries or requests. She has also been very considerate when arranging for contractors to visit the house and for quarterly inspections....
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Comment on agent fees
Good
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Feb 11, 2019
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Thank you for your very kind words and taking the time to write this 5 star review Dan Bentley, we like to ensure all maintenance is dealt with effectively and in a timely manner. ...
Feb 01,2019
Feb 01,2019
2
people found
this helpful
this helpful
From start to finish, Brogan Homer was (is) Amazing! She treated me with understanding, in a clear and precise manner, her professionalism is second to none! She talked me through the whole process in a Very efficient manner, I had no doubts along the way, ...
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Comment on agent fees
Agents fees aren’t too bad!
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Jan 22,2019
Jan 22,2019
6
people found
this helpful
this helpful
After experiencing a problem with my rental property, Louise reacted quickly and effectively, resolving it in a matter of hours....
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Good
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Jan 25, 2019
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Dear Homerleigh Property thank you for taking the time to share your experience. We at Northwood are always happy to help and like to ensure everything gets done within a timely manner :) ...
Jan 16,2019
Jan 16,2019
7
people found
this helpful
this helpful
Best customer service and always happy to help. She will do her best to satisfy her customers and find the best solutions....
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Comment on agent fees
Not too bad.
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Jan 31, 2019
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I've been in contact with Louise for a few weeks now and she's probably sick of me but she is always there to help and has always provided excellent service. Very approachable and polite. Thanks Lou. ...
Jan 08,2019
Jan 08,2019
3
people found
this helpful
this helpful
I was looking for a total management service as the properties i was planning to let were not in the area i was currently living.
They have fully met all my needs in a professional and friendly way, all of my enquiries have been replied ...
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Comment on agent fees
Their quote was not the cheapest , i would say their rates are normal for the industry and good for the service provided.
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Jan 09, 2019
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We are so happy to read we have met with your needs J Burr, and have found our service friendly and professional. It means a lot to us that you have taken the time to write a review and we look forward to a long and mutually beneficial relationship. Thanks again for your review and custom. ...
Jan 07,2019
Jan 07,2019
9
people found
this helpful
this helpful
Very helpful and efficient. Thank you for the advance reminder and dealing with the maintenance aspect on a very reasonable price....
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Jan 25, 2019
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Thank you for your kind words, we like to ensure all maintenance is dealt with effectively and in a timely manner. Feel free to recommend us for our services! ...
Dec 10,2018
Dec 10,2018
2
people found
this helpful
this helpful
I'd been privately managing a property from overseas for a number of years with mixed results. Katherine and the rest of the Northwood team have now taken on the management of the property and i have no hesitation in recommending their services with regards to ...
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Comment on agent fees
Well worth the money to look after my investment.
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Dec 13, 2018
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Thanks Greg, we're glad to hear we can be of service even when you are the other side of the world! Keep recommending us, it's much appreciated! ...
Nov 30,2018
Nov 30,2018
3
people found
this helpful
this helpful
My experience with Northwood in Northampton could not have been better. I found myself in a situation where I was looking for somewhere nice to be able to move in to as soon as possible. I seen an ad for a place to rent on ...
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Dec 11, 2018
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Thank you for taking the time to write such positive feedback! We are delighted to hear that Jasmine has been of great service to you and has helped make your move a stress-free experience! We pride ourselves in going above and beyond and hope you have settled into your new home! ...
Nov 26,2018
Nov 26,2018
2
people found
this helpful
this helpful
Before commencing the renovation of our bungalow I asked Katherine for some advice on the extent of the renovation work we should undertake, likely price points depending on levels of investment etc. Her advice was excellent, including the nature of the engagement that she would ...
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Comment on agent fees
Fees are in line with the market - quality of service is excellent
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Nov 27, 2018
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Thank you for taking the time to write your review, we are very happy to hear you are impressed with our service and the entire team here at Northwood Northampton. Your recommendation matters, so...if you have a Landlord friend, colleague, neighbour, relation, in fact anyone who you know is interested in letting with us, simply give us their details and you could be £100 richer for it. If your friend goes on to rent through us, then the £100 is yours! ...
Nov 26,2018
Nov 26,2018
2
people found
this helpful
this helpful
I have a portfolio of but-to-let properties in Northampton and a reasonable knowledge of the market, but every so often I like to seek a professional opinion. Katherine always obliges with open and honest advice, even though Northwood might not benefit from it directly....
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N/A
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Nov 27, 2018
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Dear Rob, Thank you for your 5 star feedback! We try and accommodate all our customers, and are happy to help even if we're not benefiting from it. Feel free to stay in touch and ask for advice when you need it. ...
Nov 24,2018
Nov 24,2018
2
people found
this helpful
this helpful
Northwood have let our property for the last 10 months and the service from Katherine has been exceptional!
We have had a difficulty few months with the tenants not paying but the team at Northwood have guided and supported us throughout.We would recommend Northwood Estate ...
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Comment on agent fees
Good
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Nov 27, 2018
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Many thanks for your review. We are so glad you have been happy with our service, it can be so frustrating when a tenant isn't paying and we do our best to assist you in the these circumstances. ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
http://www.northwooduk.com/complaint-handling-procedure
Last updated at 12:35 PM 04/05/2020 by Samantha Denness
Best Letting Agent in NN1 
Best Letting Agent in Northampton 
