Northampton, NN1
4.9/5, 429 reviews
98% recommended
100% sales valuation accuracy
100% sales fee satisfaction
91% lettings valuation accuracy
96% lettings fee satisfaction
Looking to buy, sell, rent or let in Northampton?As a leading Northampton Letting Agent, we're a professional team of local, friendly experts who are passionate about property. We offer the full range of lettings, property management and estate agent solutions and are your local Northamptonshire 'Proper Property People', but ... show more Looking to buy, sell, rent or let in Northampton?
As a leading Northampton Letting Agent, we're a professional team of local, friendly experts who are passionate about property. We offer the full range of lettings, property management and estate agent solutions and are your local Northamptonshire 'Proper Property People', but are best known for our Guaranteed Rent service. So whether its Northampton Buy to Let advice for letting in Northampton or finding an estate agent in Northampton call Northwood today on 01604 607080. or pop in to 353 Wellingborough Road, Northampton, NN1 4ER.
Northwood - Visit Our Website

Opening Hours
Address

Northwood
The Old Gatehouse, 25 Victoria Promenade
Northampton
Northamptonshire
NN1 1HB
01604607080

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £90,000 £3,299,500
Lettings 91% 96% £320 £1,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
161 2 168 5 28 0 20 0 44 1
Areas covered
  • NN1
  • Northampton
  • NN6
  • NN2
  • NN7
  • NN3
  • NN10
  • NN4
  • NN5
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Members of
NALS TPOS Sales TPOS Lettings TPOS DPS TDS SAGEagent
Latest Properties
Images & Videos

“Happy with the speed in which emails were exc......”

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Jul 28,2022
Minithumbup
By: 'Jacob'
Jul 28,2022
0 people found
this helpful
Happy with the speed in which emails were exchanged and the quick turn around to rectify the problem. Shame the contractor left the front door wide open after he left...
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By: Holly Huewen
Jul 28, 2022
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Hello Jacob, I have read your comments and I am happy that you are satisfied with your maintenance care from Northwoods. With regards to the front door, I was not made aware of this until your comments and I will investigate this immediately. Kind regards, Holly Huewen ...

“Change of boiler & washing machine...”

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Jul 25,2022
Minithumbup
By: 'Adedayo'
Jul 25,2022
0 people found
this helpful
I commend Northwood Northampton staffs for helping to connect with my Landlord to fix 2 major issues promptly without delays....
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“Friendly and supportive since I've known them......”

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Jul 25,2022
Minithumbup
By: 'Olu'
Jul 25,2022
0 people found
this helpful
Friendly and supportive since I've known them. They promptly address my recent maintenance issues by replacing the boiler and washing machine with new ones....
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“Fast and good quality service. Holly is very ......”

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Jul 25,2022
Minithumbup
By: 'Abigael Medina'
Jul 25,2022
0 people found
this helpful
Fast and good quality service. Holly is very helpful and approachable, quick response in every issue of the house. Thumbs up 👍...
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“My bathtap was leaking. Day later it is was f......”

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Jul 25,2022
Minithumbup
By: 'Edwina'
Jul 25,2022
0 people found
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My bathtap was leaking. Day later it is was fixed. I am very happy with work completed. Thank you Hollie....
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“She needs to educate herself that there will ......”

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Jul 22,2022
Minithumbdown
By: 'Anush'
Jul 22,2022
0 people found
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She needs to educate herself that there will be no landlords if there are no tenants and vice versa, maybe, then she will learn to stop being biased towards landlords....
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By: Samantha Denness
Jul 25, 2022
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Dear Anush, I am sorry you feel this way, in no way was Holly being biased. When the property comes with furniture (i.e bed and mattress) and this is not to your comfort you are able to provide your own as suggested but it is not down to the Landlord to purchase any new item unless it is defective or unusable. I know you were given several possible solutions to aid your comfort and feel that this review is not valid or constructive. We will always try and assist our tenants where we can but h ...

“The company's representatives were always ver......”

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Apr 06,2022
Minithumbup
Niamh
By: 'Richard Burkimsher'
Apr 06,2022
0 people found
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The company's representatives were always very helpful and professional. I would have no hesitation in recommending them in the future....
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“Excellent , very helpful and kind agents. I h......”

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Mar 09,2022
Minithumbup
Niamh
By: 'Melville'
Mar 09,2022
0 people found
this helpful
Excellent , very helpful and kind agents. I have been a tenant for 5 years with this agency and we never had problems....
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“We’ve worked with Northwood for a while now a......”

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Feb 26,2022
Minithumbup
By: 'Raphael Dias'
Feb 26,2022
0 people found
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We’ve worked with Northwood for a while now and we couldn’t be happier with their staff. Everyone in the office is willing to help and the communication is always great! Great job guys! 😁...
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“Incredibly helpful...”

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Jan 29,2022
Minithumbup
Tina
By: 'Bolu'
Jan 29,2022
0 people found
this helpful
Incredibly helpful in terms of organising the viewing and answering every single question I had. I was struggling to find contacts to give me a quote I needed and the staff at Northwood went above and beyond to help me get the information I needed...
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“So impressed with Niamh's professionalism and......”

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Dec 17,2021
Minithumbup
Niamh
By: 'NP'
Dec 17,2021
0 people found
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So impressed with Niamh's professionalism and customer service skills. Always a pleasure dealing with her! Keep up the good work and thank you for your support....
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“We have been using Northwood Northampton sinc......”

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Dec 15,2021
Minithumbup
Tina
By: 'Paul & Jayne'
Dec 15,2021
0 people found
this helpful
We have been using Northwood Northampton since purchasing an investment property in 2016. Northwood assisted in the initial purchase, and have managed the property on our behalf for the last 5 years. The whole experience has been about as good as it could get finding great tenants ...
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“Sam is very professional, friendly and warm. ......”

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Dec 09,2021
Minithumbup
By: 'Kaye'
Dec 09,2021
0 people found
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Sam is very professional, friendly and warm. Always willing to help where she can and I feel like nothing is ever too much. Would highly recommend Sam and her team....
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“Very efficient.....”

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Dec 02,2021
Minithumbup
Tina
By: 'Arti Bhardwaj'
Dec 02,2021
0 people found
this helpful
I have been communicating with Jasmine since she joined in February 2020. She has helped resolve maintenance queries very efficiently and in a prompt manner. I have not needed to chase her up on unresolved issues. More recently she has been dealing with contract issues for ...
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“Fantastic, ethical agent. Tina is an absolute......”

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Nov 30,2021
Minithumbup
Tina
By: 'Rentee'
Nov 30,2021
0 people found
this helpful
Fantastic, ethical agent. Tina is an absolute asset to Northwood. It is a pleasure having an Agent which is balanced, supporting both the tenant and landlord fairly, with compassion and kindness....
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“Professional, helpful, responsive, very happy......”

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Nov 08,2021
Minithumbup
Tina
By: 'Cherise'
Nov 08,2021
0 people found
this helpful
Professional, helpful, responsive, very happy with the service we received from Tina and the team at Northwood. We would definitely use them in the future if we decide to sell....
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“Sam is just fantastic; I could talk to her fo......”

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Sep 28,2021
Minithumbup
By: 'Mr Phillip'
Sep 28,2021
0 people found
this helpful
Sam is just fantastic; I could talk to her for hours. I know she is very busy but she never sounds distracted and knows how to handle people and how to get things sorted. Tina is a complete package, personable, dependable, hard-working and just plain ...
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By: Samantha Denness
Sep 28, 2021
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Thank you for such a lovely review, Northwood are always happy to help ...

“Tina was amazing at guiding us through our fi......”

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Sep 15,2021
Minithumbup
Tina
By: 'emhu'
Sep 15,2021
0 people found
this helpful
Tina was amazing at guiding us through our first time buy she is full of knowledge and advice, very grateful for all of the help!...
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“Niamh was brilliant. We sold a property that ......”

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Sep 10,2021
Minithumbup
Niamh
By: 'Mr Wren'
Sep 10,2021
0 people found
this helpful
Niamh was brilliant. We sold a property that Northwood were letting for us for a few years. The sale was complicated due to the fact I had it held in a family trust. This took a long time to unravel, a lot longer than I ...
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“From phoning to book a viewing and taking us ......”

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Aug 27,2021
Minithumbup
By: 'Caroline'
Aug 27,2021
0 people found
this helpful
From phoning to book a viewing and taking us threw the whole letting process all the members of staff were so helpful. Nothing was too much trouble, they were always on hand to help us with our application and to support us as tenants...
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“Excellent Sales Service...”

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Aug 22,2021
Minithumbup
Tina
By: 'Tanya'
Aug 22,2021
0 people found
this helpful
Tina worked tirelessly through both an abortive and successful sale of our property and was instrumental in getting the latter across the line. She was in permanent contact with all parties so knew the state of play at all times, which was particularly useful given ...
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By: Tina Tonna
Aug 27, 2021
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Thank you for your lovely comments Tanya! It was a pleasure to get your property sale completed and, as you are aware, the key to a good sales agent is leveraging all elements of the process to ensure timings are upheld and all parties are kept appraised so I am delighted I was able to deliver this for you! ...

“Jessica at Northwood...”

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Aug 02,2021
Minithumbup
By: 'ken hodgson'
Aug 02,2021
0 people found
this helpful
Jessica; Always helpful, always updates on issues, always happy. What more could one want. Part of a team who all do and excellent job. The best team i have worked with...
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“Jessica has gone above and beyond for me duri......”

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Jul 31,2021
Minithumbup
By: 'Kelly'
Jul 31,2021
0 people found
this helpful
Jessica has gone above and beyond for me during my time with Northwoods. She is approachable, professional and kind. She always comes back to me when she says she will....
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“Jessica was very helpful with arranging viewi......”

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Jul 29,2021
Minithumbup
By: 'Jacob'
Jul 29,2021
0 people found
this helpful
Jessica was very helpful with arranging viewings, cost breakdowns and overall answering any queries that I had. She often would contact me and keep me updated if there was any change of plan and nothing seemed to be too much hassle for her. I would ...
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“Excellent communication throughout the sales ......”

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Jul 07,2021
Minithumbup
Tina
By: 'Jane'
Jul 07,2021
0 people found
this helpful
Excellent communication throughout the sales process and timely assistance with issues and negotiations. Tina made a sale from overseas much less stressful!...
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By: Tina Tonna
Aug 27, 2021
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Thanks for your great comments Jane and delighted we were able to secure a buyer and complete the property sale for you and kept the process as simple and easy as possible for you, as an oversees seller. Best wishes! ...

“Very quick service to replace a faulty door h......”

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Jul 01,2021
Minithumbup
By: 'Sharon'
Jul 01,2021
0 people found
this helpful
Very quick service to replace a faulty door handle. Rang the office at 09.45, the handle was replaced by midday....
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“louise lovely to meet her and she was friendl......”

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Jun 17,2021
Minithumbup
By: 'chhabi'
Jun 17,2021
5 people found
this helpful
louise lovely to meet her and she was friendly and helpfull during our visit to the propert::her help and support was really great and happy with the customer service...
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“Louise is helping me with a tenant not paying their rent...”

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Jun 15,2021
Minithumbup
By: 'Steve'
Jun 15,2021
4 people found
this helpful
Louise is helping me through a delicate situation and has already given guidance along the way. I have confidence we will get a successful conclusion with everyone's dignity still intact. With the rental regulations getting more complicated day by day a landlord needs professional help ...
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“Professional and attentive...”

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Jun 10,2021
Minithumbup
By: 'Micael'
Jun 10,2021
4 people found
this helpful
Louise has been extremely helpful to my family in times of uncertainty. She always quick with responses between me and the property owner. Professional and great service...
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“Happy phone calls....”

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May 24,2021
Minithumbup
By: 'Jo'
May 24,2021
4 people found
this helpful
What a pleasant company. Louise was very attentive to my needs & questions about renting out a home. This is the 2nd time I've been involved with Northwood. Once on the renting side too. Keep up the good work. Jo...
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Staff picture Tina
(80)
Staff picture Niamh
Staff picture Suzanna
Staff picture Holly
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

http://www.northwooduk.com/complaint-handling-procedure
Last updated at 12:35 PM 04/05/2020 by Samantha Denness

Awards won by Northwood, Northampton NN1 1HB



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Northwood

Branch - Northampton, NN1