100% sales valuation accuracy
100% sales fee satisfaction
91% lettings valuation accuracy
96% lettings fee satisfaction
Looking to buy, sell, rent or let in Northampton?As a leading Northampton Letting Agent, we're a professional team of local, friendly experts who are passionate about property. We offer the full range of lettings, property management and estate agent solutions and are your local Northamptonshire 'Proper Property People', but ...
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Looking to buy, sell, rent or let in Northampton?
As a leading Northampton Letting Agent, we're a professional team of local, friendly experts who are passionate about property. We offer the full range of lettings, property management and estate agent solutions and are your local Northamptonshire 'Proper Property People', but are best known for our Guaranteed Rent service. So whether its Northampton Buy to Let advice for letting in Northampton or finding an estate agent in Northampton call Northwood today on 01604 607080. or pop in to 353 Wellingborough Road, Northampton, NN1 4ER.
As a leading Northampton Letting Agent, we're a professional team of local, friendly experts who are passionate about property. We offer the full range of lettings, property management and estate agent solutions and are your local Northamptonshire 'Proper Property People', but are best known for our Guaranteed Rent service. So whether its Northampton Buy to Let advice for letting in Northampton or finding an estate agent in Northampton call Northwood today on 01604 607080. or pop in to 353 Wellingborough Road, Northampton, NN1 4ER.
Latest Reviews
Featured Review
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reviewed by 'Valentin Sterea'
Featured Review
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reviewed by 'Katie'
Featured Review
a
reviewed by 'Jen'
Featured Review
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reviewed by 'Mick'
14th Dec 2024
reviewed by 'Andy'
Opening Hours
Address
Northwood
The Old Gatehouse, 25 Victoria Promenade
Northampton
Northamptonshire
NN1 1HB
01604607080
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £90,000 | £3,299,500 |
| Lettings | 91% | 96% | £320 | £1,500 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 161 | 2 | 168 | 5 | 28 | 0 | 20 | 0 | 44 | 1 |
Areas covered
- NN1
- Northampton
- NN6
- NN2
- NN7
- NN3
- NN10
- NN4
- NN5
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
Overall
Overall
Latest Properties
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Aug 13,2015
Aug 13,2015
11
people found
this helpful
this helpful
I had had tenants in my property for 3 years and there increasingly more problems with the tenants. They were starting not to pay, the house was filthy and I was not getting to do any inspections. After seeing the state the house had got into ...
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Comment on agent fees
well worth the money for the service they provide
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Aug 13, 2015
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Dear R Bishop,
Thank you for sharing your experience with Northwood and taking the time to write a review. We have had a few hurdles along the way but we have worked very well together to get things in order. I hope we can continue our relationship and exceed your expectations. ...
Aug 01,2015
Aug 01,2015
15
people found
this helpful
this helpful
I am promptly kept informed of any issues with the property, although being a fairly new property, there have been relatively few. Costs for any maintenance work needed are forwarded and agreed before any work commences. Any phone calls/emails are returned promptly. I have ...
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Comment on agent fees
I am happy to pay the fees which were agreed at the start of the agreement. Being on the guaranteed scheme makes everything simple and easy and leaves me without any worries.
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Aug 01, 2015
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(1)
Dear A Mistry,
Thank you for taking the time to write a review. As a long standing landlord I am overjoyed to hear such great feedback, the 8 years have flown by and I am so glad to hear you will continue with your recommendations. ...
Jul 30,2015
Jul 30,2015
18
people found
this helpful
this helpful
We contracted with this company for 2.5 years with no problems whatsoever. They were polite,effective,efficient & friendly.Being new to 'letting' I had many questions, but at no time did they make me feel 'nuisance'. I commend their professionalism and would use them again....
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Comment on agent fees
Agreeable
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Jul 30, 2015
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(1)
Dear Jean,
Thank you for sharing such kind words, you could never be a nuisance and we would be more than happy to help in the future. ...
Jul 29,2015
Jul 29,2015
18
people found
this helpful
this helpful
very helpful and efficient with any needs i have been in contact for 10 years never a problem. Have handled my tennants very well also and never any problems between them....
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Jul 29, 2015
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(1)
Dear James Percival,
Thank you for sharing your review. 10 Years has flown by and I'm so glad to hear you are happy with the service. ...
Jul 29,2015
Jul 29,2015
17
people found
this helpful
this helpful
Having Northwood manage my property leaves me feeling happy that it is in good hands and it will be managed professionaly. I would recommend their service to any prospective landlord....
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Jul 29, 2015
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Dear CC,
Thank you for such a positive review, it is great that you would recommend Northwood and you feel you are in good hands. ...
Jul 16,2015
Jul 16,2015
13
people found
this helpful
this helpful
I have always had a great service from the team in Northampton. Anything that has cropped up over the years has been dealt with promptly and efficiently. Thank you....
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Jul 16, 2015
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Dear Carol,
Thank you for sharing such wonderful words, I am so glad to hear you are happy with the service from the team. ...
Jul 15,2015
Jul 15,2015
13
people found
this helpful
this helpful
We have used Northwood for 10 years and have been very pleased with the professional and friendly way they deal with all matters....
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Jul 15, 2015
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Dear Sinclair,
Thank you for writing a review. You are a hugely valued landlord and your comments are truly well received. Many thanks. ...
Jul 09,2015
Jul 09,2015
13
people found
this helpful
this helpful
I have used Northwoods for the rental of my property found them very fast reliable professional service, would highly recommend to my family and friends....
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Jul 09, 2015
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Dear M Hallett,
Thank you for sharing such a positive review, I am pleased to hear of such great comments and you would recommend Northwood to family and friends. ...
Jul 09,2015
Jul 09,2015
11
people found
this helpful
this helpful
Northwood have managed our property over several years. The rent has always been paid promptly, repairs carried out efficiently and generally any problems raised have been dealt with promptly....
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Jul 15, 2015
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Dear Robert Garbutt,
Thank you for your great comments, We have a team readily on hand to assist with any issue or query. I am so glad to hear you are please with the prompt service received over the years. ...
Jul 06,2015
Jul 06,2015
14
people found
this helpful
this helpful
Absolutely amazing, Katherine vvisited the property on the Wednesday to value it. Tenants found and moved in within a week....
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Jul 09, 2015
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Dear Charlie,
Thank you for your comments and for mentioning our fast pace service. We at Northwood dislike empty properties and try to be as proactive as possible. I hope your tenants are settling in well and we are always at the end of the telephone should you need us. ...
Jul 06,2015
Jul 06,2015
12
people found
this helpful
this helpful
Katherine has been so helpful from start to finish, I would recommend Northwood to anyone looking to rent their property. 5 star service....
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Jul 09, 2015
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(1)
Dear Doug,
Thank you for your 5 star review! We pride ourselves on delivery excellent customer service and it gives all the staff such satisfaction that we have achieved this. Remember our £100 recommendation* is available! ...
Jul 04,2015
Jul 04,2015
13
people found
this helpful
this helpful
Northwood have been looking after this property for a number of years now. Have had only one or two changes of tenant,on both occasions relent was very quick. Present tenant has been ther a few years.ms bond and her staff are always pleasant ...
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Comment on agent fees
Reasonable
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Jul 09, 2015
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(1)
Dear Martyn Warsop,
Thank you for taking time out of your day to write a review, it is refreshing that after many years of being a landlord you are still happy with the service you are receiving. I am confident Derby are looking after you too. Its great you would recommend us! ...
Jul 03,2015
Jul 03,2015
11
people found
this helpful
this helpful
Very professional and helpful service. I would recommend them to any potential landlord to rent out your property. Rates are reasonable....
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Comment on agent fees
Guaranteed rental income scheme is good !
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Jul 03, 2015
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(1)
Dear Dave,
It makes me so happy to hear your kind comments, so thank you for taking the time to write them. Thank you for the recommendation. ...
Jul 03,2015
Jul 03,2015
11
people found
this helpful
this helpful
We have been dealing with this company for a good number of years and the staff are always helpful, efficent and very professional. With Katherine Bond always going to extra mile to ensure all your transactions with tenants are as smooth as possible. I would ...
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Jul 03, 2015
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Dear DGS Developments,
Thank you so much for such a wonderful review, the team at Northwood do try to go the extra mile and I am so glad to hear Katherine has delivered this to you. After many years it is great to have such a satisfied customer and a great landlord. ...
Jul 02,2015
Jul 02,2015
10
people found
this helpful
this helpful
After managing the property for a few years myself I came to realise I was out of my depth and could not adequately deal with the issue of very pleasant ,but dirty tennants. I phoned a number of agents but no one wanted to take ...
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Comment on agent fees
Standard price for a great service
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Jul 03, 2015
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(1)
Dear Rachael,
Thank you for taking the time to write such a positive review, it is great to hear you feel Northwood have given you the best service. As you mentioned you also have the experience with renting your properties privately and with agents therefore your comments are hugely rewarding and greatly appreciated. We hope to continue our relationship for many years. Thanks again! ...
Jul 02,2015
Jul 02,2015
11
people found
this helpful
this helpful
I have had my flat rented out with Northwoods for over 10 years and would never change.
I find them fantastic to deal with and extremely professional.
I have never had any problems and Northwoods ensure my property is looked after.
Katherine the Branch Director is ...
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Jul 03, 2015
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(1)
Dear Lucy M,
Thank you for taking the time to write a review, After 10 years it is fantastic to hear you are continuing to receive good customer service with a professional approach. Katherine has been with you on your Northwood journey from the very start and has an attentive nature. We can not thank you enough for being such a fantastic landlord! ...
Jul 01,2015
Jul 01,2015
8
people found
this helpful
this helpful
The most disappointing thing for me is there seemed to be no compromise when I was looking to sell my property. I did admitedly sign up for three years and with just over 18 mths towards the end of my contract been considering selling. I was ...
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Jul 02, 2015
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Dear Caroline,
Thank you for your review, we appreciate your feed back and of course are extremely disappointed to hear such comments. Unfortunately as you have signed a long term contract with Northwood there is a penalty in order to come out of the contract earlier than its end date. Like wise, we wouldn't have been able to terminate the contract early from our side with out any penalties. Of course we try to be adaptable where possible, however when there is a fixed contract in place this i ...
Jun 19,2015
Jun 19,2015
10
people found
this helpful
this helpful
Friendly and welcoming :) have always been helpful with any questions or queries. Will recommend to any friend or family member who require a property....
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Jul 03, 2015
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Dear Gemtom2014,
I am so glad to hear you would recommend Northwood to friends and family and you have received a good customer service experience. Many thanks for your comments. ...
Jun 12,2015
Jun 12,2015
11
people found
this helpful
this helpful
I recently began renting a property shown by the Northampton Northwood team and, without a doubt, this was the best letting experience that I have ever had. Daniel, Stephanie, and the rest were professional, knowledgeable, and very attentive. They far exceeded my expectations and helped ...
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Jul 03, 2015
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Dear WZ,
Thank you for sharing such kind words and your recommendation, we try to adapt to any situation that occurs and make the process as simple as possible for those parties involved. I am so happy to hear you feel we dealt with your situation in a professional and attentive manner. I hope you enjoy your new home and always remember we are at the end of the phone should you require anything. ...
Jun 01,2015
Jun 01,2015
9
people found
this helpful
this helpful
I recently move on one of their properties after a long search for a property suitable for me and my family.
From the first moment i contact Northwood i found them extremely professional with an extraordinarily emphatic approach to all my needs,and always willing ...
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Jul 03, 2015
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Dear Orlando L,
Thank you for taking the time to share your experience, I am glad to hear it was such a pleasant one. All the team here at Northwood are truly sad to see you go however, we hope you have settled in well to your new home. Remember, we offer our £100 referral scheme! Keep in touch. ...
Apr 19,2015
Apr 19,2015
8
people found
this helpful
this helpful
I am a tenant in a property let through Northwood lettings, while they have a pretty rigrious referencing process, the service provided is excellent throughout, their inventory of the property is very detailed and any information i required before i let the property and since ...
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Apr 29, 2015
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(1)
Dear Sean,
It makes me so happy to hear your kind comments, so thank you for taking the time to write them. It's great to have such a satisfied customer and great tenant. ...
Jan 13,2015
Jan 13,2015
8
people found
this helpful
this helpful
I have recently became a tennant of Northwood. I would like to say a huge thank you to everyone at the northampton office, Kuia especially was incredibly helpful, very knowledgeable and kept me informed at all times. Great friendly helpful service throughout from start to ...
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Jul 03, 2015
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Dear Scot Jones,
Thank you for sharing such kind words, I am please to hear of such a positive experience. I hope you have settled in well to your new home and if you need anything please do not hesitate in contacting one of the team. ...
Dec 12,2014
Dec 12,2014
8
people found
this helpful
this helpful
We have been in our rented house for almost 1 year. Within that time we have found Northwood staff to be very efficient, helpful and cooperative. When we initially found the house we wanted to rent we only had 10 days before we needed to move in. ...
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Apr 29, 2015
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Dear Rachel Warren,
Thank you for taking the time to post your review and for your complimentary comments. It gives me great pleasure in hearing such positive a review. We are very pleased to hear you would recommend us too and remember if you do and the recommended person goes on to rent or sell* a property through us, then a £100 is yours! Many Thanks ...
Dec 11,2014
Dec 11,2014
8
people found
this helpful
this helpful
I have been a Landord with Northwood in Northampton now for over 12yrs. The staff are always professional, understanding and efficient. I live abroad and using Northwood gives me great peace of mind....
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Jul 03, 2015
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Dear Beverly Quibell,
Thank you for taking the time to write a review, As a long standing and valued landlord your comments are well received. I am happy to hear after 12 years you still have peace of mind. Here's to the next! ...
Dec 08,2014
Dec 08,2014
8
people found
this helpful
this helpful
As a landlord for several years I always sourced my own tenants and tried my best to manage all the usual challenges that this brings. After learning about Northwoods Guaranteed Rent Scheme I decided to give it a try. At first I was skeptical about ...
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Apr 29, 2015
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(1)
Dear Summertime,
We love a virtual bow! Thank you for taking the time to share your experience with Northwood and it's great to read about such a positive one it has been! Superb service is key to our team moral and we are over the moon we have succeeded this for you. ...
Dec 05,2014
Dec 05,2014
8
people found
this helpful
this helpful
I have used Northwood letting Agent for over 8years and they are and will always be my number 1. They have always ensured that my property is well looked after. Communication is excellent and if there are repairs, they're picked up early and sorted by qualified ...
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Apr 29, 2015
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Dear Michael,
Thank you for such a positive review. It is fantastic to hear you are happy with the service you receive and we are your number 1! hears to another 8 years! ...
Nov 26,2014
Nov 26,2014
8
people found
this helpful
this helpful
Northwoods were extremely quick and efficient in responding to my initial query, answering any questions I had and getting back to me quickly. I was able to set a date, stick to it, and they were extremely accommodating. Payments also commenced quickly. Recommended....
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Apr 29, 2015
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Dear Nick S,
Thank you so much for taking the time to share your experiences online. It means a lot to us here at Northwood that you took the time to write the review. Thanks again. ...
Nov 24,2014
Nov 24,2014
8
people found
this helpful
this helpful
I have been acting on behalf of a tenant of Northwood for the past few months and can only say good about this company. I have mainly dealt with Stephanie but if Stephanie was unavailable I have always been dealt with by very polite, friendly ...
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Apr 29, 2015
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Dear Jennifer G,
Thank you so much for the positive comments regarding Stephanie, I'm delighted to hear you have received a polite and friendly approach by all staff at all the stages along the way with your dealings on behalf of the tenant. It was a unique circumstance and glad to hear we made it as easy as possible for you. Wishing you all the best. ...
Nov 17,2014
Nov 17,2014
8
people found
this helpful
this helpful
I have been a customer of Northwoods lettings for a few years as I have 2 properties I bought as an investment for my children future as I work overseas it is very important to me to have my properties looked after in a very professional ...
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Apr 28, 2015
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Dear Mr Boyle,
Thank you for sharing such kind words. We try to accommodate and adapt to all our clients needs and we are especially pleased to hear you feel we have gone above and beyond yours. We are extremely proud of the award and thank you again for being such a great landlord. ...
Nov 13,2014
Nov 13,2014
8
people found
this helpful
this helpful
I have rented my property through Northwood for five years, and have dealt with a number of their staff. I have always found them to be efficient and friendly, both towards me and my tenants. They have provided information quickly when I have needed it, ...
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Apr 28, 2015
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(1)
Dear Kerry,
We are so happy to hear you are please with the service you have received. It means a lot to us here at Northwood that you took the time to write the review. Thanks again. ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
http://www.northwooduk.com/complaint-handling-procedure
Last updated at 12:35 PM 04/05/2020 by Samantha Denness
Best Letting Agent in Northampton 
Best Letting Agent in Northampton 
