100% sales valuation accuracy
100% sales fee satisfaction
91% lettings valuation accuracy
96% lettings fee satisfaction
Looking to buy, sell, rent or let in Northampton?As a leading Northampton Letting Agent, we're a professional team of local, friendly experts who are passionate about property. We offer the full range of lettings, property management and estate agent solutions and are your local Northamptonshire 'Proper Property People', but ...
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Looking to buy, sell, rent or let in Northampton?
As a leading Northampton Letting Agent, we're a professional team of local, friendly experts who are passionate about property. We offer the full range of lettings, property management and estate agent solutions and are your local Northamptonshire 'Proper Property People', but are best known for our Guaranteed Rent service. So whether its Northampton Buy to Let advice for letting in Northampton or finding an estate agent in Northampton call Northwood today on 01604 607080. or pop in to 353 Wellingborough Road, Northampton, NN1 4ER.
As a leading Northampton Letting Agent, we're a professional team of local, friendly experts who are passionate about property. We offer the full range of lettings, property management and estate agent solutions and are your local Northamptonshire 'Proper Property People', but are best known for our Guaranteed Rent service. So whether its Northampton Buy to Let advice for letting in Northampton or finding an estate agent in Northampton call Northwood today on 01604 607080. or pop in to 353 Wellingborough Road, Northampton, NN1 4ER.
Latest Reviews
Featured Review
a
reviewed by 'Valentin Sterea'
Featured Review
a
reviewed by 'Katie'
Featured Review
a
reviewed by 'Jen'
Featured Review
a
reviewed by 'Mick'
14th Dec 2024
reviewed by 'Andy'
Opening Hours
Address
Northwood
The Old Gatehouse, 25 Victoria Promenade
Northampton
Northamptonshire
NN1 1HB
01604607080
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £90,000 | £3,299,500 |
| Lettings | 91% | 96% | £320 | £1,500 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 161 | 2 | 168 | 5 | 28 | 0 | 20 | 0 | 44 | 1 |
Areas covered
- NN1
- Northampton
- NN6
- NN2
- NN7
- NN3
- NN10
- NN4
- NN5
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
Overall
Overall
Latest Properties
Images & Videos
Feb 19,2016
Feb 19,2016
5
people found
this helpful
this helpful
It was a pleasure to deal with the girls at Northwood. They offer a very helpful and friendly service. Nothing was too much for them. I would definately use them again. There were no issues from the start of my tenancy until the end including ...
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Comment on agent fees
Really Good
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Feb 25, 2016
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Hello Scot, we strive hard to make sure that our tenants feel at home in their rented properties, so I'm glad you found our service helpful and friendly and that you would use us again and we would welcome you back as a tenant! ...
Feb 10,2016
Feb 10,2016
5
people found
this helpful
this helpful
Katherine bond was very nice and helpful to me, she will go out of her way to make a client feel happy and comfortable....
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Comment on agent fees
good
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Feb 11, 2016
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Your comments are very valuable - thank you for taking the trouble to write a review about me and Northwood! I'm glad to hear you found me nice and helpful - I do try my best, to go one ‘step' further! ...
Feb 02,2016
Feb 02,2016
5
people found
this helpful
this helpful
Very professional staff. Any problems with property was always sorted promptly. Over all very happy with the service from Northwood....
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Comment on agent fees
Reasonable
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Feb 05, 2016
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Thank you for your comments, we are really pleased to have assisted you and glad you have been happy with our service. ...
Jan 25,2016
Jan 25,2016
5
people found
this helpful
this helpful
Overall the the business appear to be on the ball and doing what it "says on the can". They are also pleasant to talk to and appreciate their clients. I am a new client and sofar we have no glitches, they found us a tenant ...
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Comment on agent fees
Reasonable, one has to pay the going rate and you only get what you pay.
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Jan 27, 2016
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Dear Steve, thank you for your recent custom and for taking the time to post us a review. I'm sorry to hear about the discrepancies on your inventory which is now in hand and being resolved. We are delighted to have you on board as a landlord and hope for a long and valuable relationship. ...
Jan 22,2016
Jan 22,2016
5
people found
this helpful
this helpful
Ive always found that the rental experience is always the Cinderella" of the property world, so to be treated with professionalism and kindness at an emotionally difficult time is much appreciated.
Tina was more than helpful, patient and explained everything to me, going out of ...
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Jan 27, 2016
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KNC, The team hear at Northwood Northampton aim to treat all our customers with professionalism, and at your emotional time I'm glad to hear you found that to be the case. We're delighted you have now secured a suitable property and wish you all the best with your move. ...
Jan 21,2016
Jan 21,2016
5
people found
this helpful
this helpful
The staff are nice and polite and they work really hard to make their clients happy,i am very thanksfull to work with them....
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Comment on agent fees
She is very good and nice.
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Jan 27, 2016
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I think this must be a review for Georgia Webster and not by Georgia herself, but thank you so much for writing your review – I'm glad to hear you have found our staff nice and polite. Thanks again. ...
Jan 19,2016
Jan 19,2016
5
people found
this helpful
this helpful
I have always had a great service from the team in Northampton. Anything that has cropped up over the years has been dealt with promptly and efficiently. I couldn't ask for a better agent. My mind is at ease and they could not be more ...
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Comment on agent fees
Good - very reasonable and affordable.
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Jan 19, 2016
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Thank you for your comments ¢â‚¬ËœMs Happy Tennant of Northampton', I'm so glad to hear you happy with us as a letting agent and hope to have you on board as a tenant for many years to come. ...
Jan 15,2016
Jan 15,2016
5
people found
this helpful
this helpful
A thoroughly professional service from beginning to end. Daniel was very attentive, making sure everything was just right for us, and he was supported by his knowledgable team. I couldn't rate Northwood Northampton's service highly enough.
For certain they'll be my first call from here ...
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Comment on agent fees
Fees were very competitive, and when balanced against the service received, they are extremely good value for money.
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Jan 19, 2016
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It's really kind of you to comment and very rewarding to hear when a customer is happy with the service they have received and we have provided! We will look forward to hearing from you again in the future! ...
Jan 13,2016
Jan 13,2016
5
people found
this helpful
this helpful
Georgia has been extremely helpful throughout the application process. She has kept me informed every step of the way and has been on hand to answer any questions I had with a quick turnaround in her responses. This is our first time dealing with an ...
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Jan 13, 2016
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Thank you for posting your comment, our referencing procedure for renting is very thorough and we realise that it is not an everyday event and that you may have questions/queries throughout the process, so I am glad to hear that you found Georgia to be helpful especially as it is your first time dealing with an letting agent. We wish you all the best for your up and coming move! ...
Jan 13,2016
Jan 13,2016
5
people found
this helpful
this helpful
Been with Northwood for a couple of years now. I am very satisfied with their professional and efficient service. Highly recommended....
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Jan 19, 2016
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Thank you for taking the time to post your review and for your complimentary comments. It gives me great pleasure in hearing such positive reviews. Thank you again for your custom. ...
Jan 08,2016
Jan 08,2016
5
people found
this helpful
this helpful
I have always had a great service from the team in Northampton. Anything that has cropped up over the years has been dealt with promptly and efficiently. I couldn't ask for a better agent. My mind is at ease and they could not be more ...
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Comment on agent fees
Good - very reasonable and affordable.
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Jan 13, 2016
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Thank you for your comments ‘Ms Happy Tennant of Northampton', I'm so glad to hear you happy with us as a letting agent and hope to have you on board as a tenant for many years to come. ...
Dec 29,2015
Dec 29,2015
5
people found
this helpful
this helpful
I sold my property through Northwood and overall found the service provided to be excellent. I dealt with both Daniel Dunkley (Sales) and Katherine Bond (Branch Manager), both were highly professional, extremely knowledgeable of local market and motivated to sell my property.
The majority of ...
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Comment on agent fees
Fees were clearly communicated and acceptable.
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Jan 06, 2016
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Hello and thank you for your feedback. I am pleased to hear the experience of selling your property with us and the service you have received has been excellent. We look forward to working with you again in the future. Many thanks ...
Dec 08,2015
Dec 08,2015
6
people found
this helpful
this helpful
I have been letting my property out with Northwood Northampton for almost 10 years, and I have always been extremely happy with the service they provide. Katherine took on my property and promised me guaranteed rent, she explained very clearly what my role and theirs would ...
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Dec 11, 2015
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Dear Hamid, Thank you so much for taking the time out of your day to leave us this review, it is greatly received and I am thrilled to hear you have been provided with the service we promised you! , It has been a pleasure having you on board with us and we will strive to continue to give you the same level of service – over the coming ten years! ...
Dec 05,2015
Dec 05,2015
5
people found
this helpful
this helpful
I deal with tina tona at Northwood on a daily bases if I ever have any problems there always dealt with quickly,tinas always friendly and gives an excellent customer service...
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Dec 03,2015
Dec 03,2015
6
people found
this helpful
this helpful
i liked your agency. in Northwood work friendly stuff. we rent an apartment in northwood for 5 years and are very happy!!...
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Dec 11, 2015
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(1)
Nikolajs, thank you for your feedback it's always nice to hear that tenants are kept happy and we look forward to more years of you being our tenant! ...
Nov 27,2015
Nov 27,2015
7
people found
this helpful
this helpful
What can I say?! Northwood are one of the most efficient, friendly and fantastic agents I've come across. I signed up to their guaranteed rental scheme for two years and every step of the process was explained and whenever there was an issue with the ...
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Dec 01, 2015
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Wow what a review Jen… It's so fantastic to hear such an encouraging review with high praise! We are pleased you have been happy with guaranteed rent scheme and our staff over the past couple of years, and now hope to be successful in selling the property for you! Thank you again ...
Nov 26,2015
Nov 26,2015
7
people found
this helpful
this helpful
They are all the best thanks treat you very well profession understanding do a very good job .first class service just a big thankyou...
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Nov 26, 2015
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Hello Mary, thank you for posting your comments. You have been a pleasure to deal with too, and we really hope you move goes well, but give us a shout if you need anything further. ...
Nov 26,2015
Nov 26,2015
8
people found
this helpful
this helpful
I found the team very efficient in managing the rental of my property over a period of more than ten years.
When I decided to ask them to sell the property on my behalf, I was very impressed with how they dealt with sale and ...
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Comment on agent fees
I suppose the only reservation I have about the rental arrangements is that the income I received on the Platinum Service increased by only ‚£20 per month over more than ten years, and only when I queried the fact that rents were rising nationally but my income wasn't. On the other hand, I did get a good service and didn't have to worry about looking after the property or, indeed, any voids.
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Nov 26, 2015
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We really appreciate that you have taken the trouble to let us know what you think, it has been a pleasure to work with you over the many years and we are glad to hear you have received a good service and haven't had to worry about the property or void periods. When you decided to sell your property it was great we were also able to be of service too, now the property sale has completed we wish you all the best for the future! ...
Nov 25,2015
Nov 25,2015
7
people found
this helpful
this helpful
Tina Tonna has been nothing but cheerful, polite, helpful and supportive each time I have had to call in with a maintenance issue. Unlike previous agents at other agencies, she doesn't make me feel like it's my fault that there is an issue or that ...
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Comment on agent fees
Fees for tenancy renewal are unnecessarily high I feel, with no option to reduce that by signing a longer tenancy, as the fee goes up the longer you sign for, I have never experienced this with any other agent and think it is not very fair.
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Nov 25, 2015
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Dear Amy,
Thank you for your five star review! We work hard to make sure your house is a home and any maintenance issues that arise are dealt with as quickly as possible, so we are delighted to hear your positive feedback with regards to Tina. We currently charge £55.00 for our renewal fee, which we believe to be reasonable, we are compliant when it comes to advertising and informing you of our fees and thank you for comments concerning this. ...
Nov 25,2015
Nov 25,2015
7
people found
this helpful
this helpful
I was the guarantor for the tenant and had no problems dealing with the staff who are friendly and professional....
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Nov 25, 2015
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Hello Iang, We really appreciate you taking the time and trouble to comment on being a guarantor. Of course we are very pleased to hear you found us to be professional and friendly! Thank you. ...
Nov 24,2015
Nov 24,2015
7
people found
this helpful
this helpful
Hi we do end of tenancy cleaning for estate agents in northampton, we clean Northwood property for near a year now, I found them easy to deal and Becky Tootell have a great customer service and always happy to help me with all the question ...
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Nov 25, 2015
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(1)
Dear Cornelia, It is important for us to hear from contractors like yourself, as well as our tenants and landlords, so thank you for taking the time to post your comments on here and we look forward to more years of working with you. ...
Nov 24,2015
Nov 24,2015
7
people found
this helpful
this helpful
I was recently looking for a property as I have just moved locally and Georgia was such a brilliant help, I had just split with my partner of ten years and didn't know much about viewing a house. Georgia reassured me and was such a ...
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Nov 25, 2015
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Hello Robyn, I am pleased to hear your experience with Northwood has been a positive one and Georgia has managed to assist you in finding a new home for you and your family. Your comments are very valuable so thank you for posting your review. ...
Nov 05,2015
Nov 05,2015
8
people found
this helpful
this helpful
I approached Daniel Dunkley to place my property on the market as I was anxious to find a tenant as soon possible. Daniel reacted quickly and efficiently and a tenant was found soon after. Overall, very pleased and will use Northwood again. Thank you....
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Nov 05, 2015
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It is very kind of you to comment on your experience with Northwood Northampton, I'm glad to hear we found you a tenant quickly and reacted efficiently to you requests. We look forward to working with you again in the future. Many thanks ...
Nov 03,2015
Nov 03,2015
11
people found
this helpful
this helpful
Northwood = are extremely good - they were the first (and only) property agents I had in - didn't feel the need to go else where. Dan was polite and friendly and I felt that leaving my brand new built house with Northwood's for letting was ...
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Nov 03, 2015
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Dear Joanne, thank you for your positive review, we are delighted to hear your comments and very much appreciate you taking the time to review us! ...
Aug 28,2015
Aug 28,2015
9
people found
this helpful
this helpful
Northwood were brilliant throughout my time at the property. All the staff were extremely approachable and always willing to help wherever needed. The availability of the staff is excellent, I was able to contact them easily with any issues or queries and these were resolved ...
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Aug 21,2015
Aug 21,2015
8
people found
this helpful
this helpful
I have been dealing with Northwoods in Wellingborough Rd for quite a few years now after trying other letting firms. I wanted to deal with a company who would take all the worry out of letting my properties. With Northwoods I have found all the ...
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Aug 21, 2015
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Dear Sally,
Thank you for sharing such kind words. You are a valued landlord of Northwood and it is fantastic to hear you are happy after many years. ...
Aug 20,2015
Aug 20,2015
9
people found
this helpful
this helpful
Tina promptly dealt with my enquiry regarding the landlords gas safety certificate for my property and arranged for a gas engineer to complete it. She also rang British Gas to undertake a boiler services as part of my Homecare agreement. Tina was very friendly and ...
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Aug 20, 2015
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Dear Jim Thorn,
Thank you for writing a review, it is fantastic to hear from a landlord prospective of how happy you are with maintenance timescales. We will keep up the excellent service. ...
Aug 18,2015
Aug 18,2015
9
people found
this helpful
this helpful
As I work abroad, my mother (who does not live in Northampton) deals with the day-to-day management of my property with Northwood. If there is an issue of any description, Northwood emails me, copying in my mother, and if it is necessary to speak on ...
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Aug 18, 2015
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Dear Julian ILES,
Thank you for sharing such a fantastic review! It is always so rewarding to hear when a customer is happy with the service they have received, it is an integral part of our business and something we pride ourselves on. Knowing you would recommend Northwood to a friend is great news! ...
Aug 17,2015
Aug 17,2015
11
people found
this helpful
this helpful
Absolutely perfect! I contacted his agency after having huge problems with another agency mismanaging my property and putting me at financial risk in the process.
Northwoods have been fantastic, right from the outset they were so pleasant to deal with. All staff members are deeply ...
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Comment on agent fees
I pay for full management and feel I get incredible value, especially due to the service I receive and in comparison to services provided by other agents who change the same amount.
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Aug 17, 2015
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Dear SuperhappyLL,
What an absolutely perfect review! Thank you dearly for taking the time to write such glowing comments. We are all so pleased to hear of how happy you are with the smooth transition and delighted to hear you would recommend Northwood! Here's to a long and prosperous relationship. ...
Aug 14,2015
Aug 14,2015
11
people found
this helpful
this helpful
My property has been managed by Northwood for over 10 years. As I am based overseas they handle all issues with the property, promptly arranging quotes and ensuring repairs are carried out to a good standard. Any queries I have are immediately actioned and I would ...
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Aug 14, 2015
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Dear Jane,
Thank you for sharing such kind words. It is great to hear that after over 10 years you would still recommend Northwood to others. We pride ourselves on delivering good customer service and I am so glad you feel you are in receipt of this. ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
http://www.northwooduk.com/complaint-handling-procedure
Last updated at 12:35 PM 04/05/2020 by Samantha Denness
Best Letting Agent in Northampton 
Best Letting Agent in Northampton 
