100% sales valuation accuracy
100% sales fee satisfaction
91% lettings valuation accuracy
96% lettings fee satisfaction
Looking to buy, sell, rent or let in Northampton?As a leading Northampton Letting Agent, we're a professional team of local, friendly experts who are passionate about property. We offer the full range of lettings, property management and estate agent solutions and are your local Northamptonshire 'Proper Property People', but ...
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Looking to buy, sell, rent or let in Northampton?
As a leading Northampton Letting Agent, we're a professional team of local, friendly experts who are passionate about property. We offer the full range of lettings, property management and estate agent solutions and are your local Northamptonshire 'Proper Property People', but are best known for our Guaranteed Rent service. So whether its Northampton Buy to Let advice for letting in Northampton or finding an estate agent in Northampton call Northwood today on 01604 607080. or pop in to 353 Wellingborough Road, Northampton, NN1 4ER.
As a leading Northampton Letting Agent, we're a professional team of local, friendly experts who are passionate about property. We offer the full range of lettings, property management and estate agent solutions and are your local Northamptonshire 'Proper Property People', but are best known for our Guaranteed Rent service. So whether its Northampton Buy to Let advice for letting in Northampton or finding an estate agent in Northampton call Northwood today on 01604 607080. or pop in to 353 Wellingborough Road, Northampton, NN1 4ER.
Latest Reviews
Featured Review
a
reviewed by 'Valentin Sterea'
Featured Review
a
reviewed by 'Katie'
Featured Review
a
reviewed by 'Jen'
Featured Review
a
reviewed by 'Mick'
15th Nov 2024
reviewed by 'Daniella'
Opening Hours
Address
Northwood
The Old Gatehouse, 25 Victoria Promenade
Northampton
Northamptonshire
NN1 1HB
01604607080
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £90,000 | £3,299,500 |
| Lettings | 91% | 96% | £320 | £1,500 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 161 | 2 | 168 | 5 | 27 | 0 | 20 | 0 | 44 | 1 |
Areas covered
- NN1
- Northampton
- NN6
- NN2
- NN7
- NN3
- NN10
- NN4
- NN5
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
Overall
Overall
Latest Properties
Images & Videos
Aug 18,2016
Aug 18,2016
8
people found
this helpful
this helpful
I have used Northwood for sales and lettings now, I have to say that I have been really impressed with the level of service offered by Daniel and the other staff. The letting of my property was always excellent no matter what was required. The ...
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Comment on agent fees
Fees were good for level of service.
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Aug 22, 2016
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Nikki,
All of us at Northwood are delighted to hear the positive feedback that you have provided us with. Thank you for taking a few minutes out of your day to write us such a good review. ...
Aug 18,2016
Aug 18,2016
8
people found
this helpful
this helpful
Would highly recommend Northwood as a letting agent. Have rented a flat with them for 4 years and they have been nothing but helpful. I have got nothing but positive things to say and would recommend them to anyone. Tina is extremely helpful and will always ...
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Aug 22, 2016
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Mrs L,
Thank you for sharing such a great review. It is always rewarding to hear our customers are happy with the services we have provided. ...
Aug 18,2016
Aug 18,2016
10
people found
this helpful
this helpful
After having a bad experience with another estate agents, Georgia and the Northwood team really looked after me. Fantastic service and they give it that lovely personal touch which is what you need when you are doing something stressful like moving. Would reccomend to anyone!...
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Good
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Aug 22, 2016
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Mrs T,
Thank you for your glowing comments about the customer service you have received from Georgia. Your words are important to us. ...
Aug 17,2016
Aug 17,2016
8
people found
this helpful
this helpful
Having only known of them from their lettings advertising and not as one of the larger agencies that deal with house sales , we were intrigued. I have to say that the service received was absolutely brilliant . Both staff that were designated to the property could ...
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Comment on agent fees
In line with others
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Aug 22, 2016
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Mrs M,
Thank you for sharing such delightful words. It is great to hear that we have a satisfied customer. ...
Aug 12,2016
Aug 12,2016
6
people found
this helpful
this helpful
A big thank you to Tina, once again! She is always knowledgeable in her dealings with us, and she responds promptly to all my emails....
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Aug 12, 2016
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Thank you for your lovely review Emma. We aim to manage maintenance issues as quickly as possible and we are glad you felt Tina has done this for you. ...
Aug 05,2016
Aug 05,2016
7
people found
this helpful
this helpful
Becky Tootell is a very nice young lady, who was well presented, she was very polite and friendly, I defiantly recommend her....
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Aug 11, 2016
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Dear T.M.S
Your comments are very much appreciated. Here at Northwood we like to provide a high quality service. We are delighted to you feel you would recommend Northwood. ...
Aug 05,2016
Aug 05,2016
7
people found
this helpful
this helpful
I found Becky to be a very helpful and friendly young lady with a professional manner, she always has a smile and makes my inspections run smoothly. I look forward to her next visit....
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Aug 11, 2016
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Dear Harrison
Thank you for your review. I am delighted that Becky was able to help you whilst on a visit to your property. ...
Aug 05,2016
Aug 05,2016
7
people found
this helpful
this helpful
Bought a property. Great overall customer service. Will go out their way to help you. Lovely friendly staff. Can't really fault anything....
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Aug 11, 2016
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Dear Sandra Ducasse
Thank you for your kind words. It was great working with you and helping you purchase your two properties. We are glad you felt there were no faults with our service and we look forward to working with you. ...
Aug 04,2016
Aug 04,2016
7
people found
this helpful
this helpful
great service keeping me informed on work that was being done at 7 meldon close tina tonna was a great help...
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Comment on agent fees
good
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Aug 11, 2016
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Dear Steve Baldwin
Our aim is to provide 1st class service and we are pleased you feel you have received this. We are also pleased you feel Tina dealt with maintenance issues at your property efficiently. ...
Aug 04,2016
Aug 04,2016
7
people found
this helpful
this helpful
Becky tootell is a nice polite girl, who has attended a inspection, well mannored and lovely and respectful. Very happy...
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Aug 11, 2016
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Dear Danielle Hunt
It's really kind of you to leave a review for us and we are very rewarding to hear when a customer is happy with the service they have received and we have provided! ...
Aug 03,2016
Aug 03,2016
7
people found
this helpful
this helpful
Fantastic service. Very helpful. Has helped with all our issues in a efficient manner. Communication with quick response. Thank you...
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Comment on agent fees
‚£55 each 6 months is a little too much especially when we have 3 years max to stay there.
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Aug 11, 2016
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Dear Hayley and Paul Davies
Thank you for your kind words. We pride ourselves on providing a high level of customer service to our customers and we are glad you feel you have received this. We are also pleased that you feel Tina, our maintenance coordinator has provided you with a good service. ...
May 30,2016
May 30,2016
7
people found
this helpful
this helpful
I would like to thank Daniel and all the staff at Northwood for their kindness and professionalism in selling my mother In laws house. I admire the way they have dealt with the sale and l have no problem in recommending them to anyone who ...
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Jun 07, 2016
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Dear Alan, we appreciate your kind words, they are very valuable to us here at Northwood Northampton, so thank you for taking the time to post your review. We are pleased you felt our customer service was to a good standard and to a level in which you would recommend. ...
May 23,2016
May 23,2016
7
people found
this helpful
this helpful
Tina had been fantastic in dealing with any queries we have had and liasing with our property builder. Couldn't be happier at having a head ache taken away from me!...
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Jun 07, 2016
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Dear Jo, We are pleased you can see the advantages of using our services. We aim to make the process of renting out a property as easy going as possible and we are glad to know this is working for you. We are pleased that Tina is completing tasks to your satisfaction. ...
May 16,2016
May 16,2016
7
people found
this helpful
this helpful
Very professional agent with such a positive approach. She dealt with all the queries we ask her for almost immidetely....
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Comment on agent fees
Agent fees are fair fro what you getting instead.
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Jun 07, 2016
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Dear Kasia, Thank you for your kind words regarding Georgia. We pride ourselves on delivering excellent customer service and are pleased you feel you have received this. Any queries that are sent our way are always dealt with in an efficient manner. ...
Apr 29,2016
Apr 29,2016
7
people found
this helpful
this helpful
Becky has been our inspection member of staff on numerous occasions since renting. No matter whether it's the start of her inspections or the end of a long day out and about she has always got a smile on her face. She is a pleasant ...
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Jun 07, 2016
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Dear Margaret, Thank you for your kind words. Having someone enter your home may be daunting but we are pleased you find Becky to be pleasant whilst in your home. We pride ourselves on being an approachable team whilst in the office and out. ...
Apr 27,2016
Apr 27,2016
7
people found
this helpful
this helpful
Found both Daniel and Georgia very helpful. First time renting so had lots of question, both of them were able to put our minds at rest....
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Apr 28, 2016
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Julie, Thank you for your feedback it is very much appreciated. I'm glad you have found your first experience of renting a good one with Northwood Northampton and your minds have been put at rest. We hope you will enjoy your new home. ...
Apr 27,2016
Apr 27,2016
7
people found
this helpful
this helpful
The staff members are extremely friendly and happy to help when you need any advice or to answer any queries towards any of the application processes....
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Apr 28, 2016
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Dear JL, your comments are very valuable to us here at Northwoood Northampton so thank you for taking the time to post your review. The application process can be quite daunting so I'm glad we have been on hand to help you through the process. ...
Apr 25,2016
Apr 25,2016
7
people found
this helpful
this helpful
I am a Landlord and I have moved agents to Northwood 6 months ago. I am really happy with the service I have got from Katherine and her team. Great work.
Well done....
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Comment on agent fees
No fees to pay, I am on there Guaranteed Rent Scheme.
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Apr 28, 2016
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Good Morning James and thank you for your review. Switching agents can sometimes seem like an overwhelming process but I hope you'll agree we handled all of the 'hard work' for you?! Changing to our guaranteed rent scheme will now give you the peace of mind you have been hoping for! ...
Apr 14,2016
Apr 14,2016
7
people found
this helpful
this helpful
I have worked with the above two members both as a tenant and now as a landlord. I would not hesitate to recommend both for the professional and courteous service I have received so far....
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Comment on agent fees
Could do better !
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Apr 15, 2016
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Thank you for your comments, we had worked with you previously as tenant and we were delighted to be of service to you again recently when you became a landlord! Thank you for using our services once again! ...
Apr 14,2016
Apr 14,2016
7
people found
this helpful
this helpful
I have recently sold my house in Northampton and was very pleased with Daniel services and advice he was always contractable and got back to me also the the office staff were friendly and welcoming any time I called into the office and I have ...
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Comment on agent fees
Fees where applicable given the work put in by Daniel.
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Apr 15, 2016
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Thanks Paul, it's great to hear such positive feedback from you so thank you for taking the time to post your comment and remember we operate a £100.00 referral scheme (subject to T&C's!) so keep those recommendations coming over! ...
Apr 11,2016
Apr 11,2016
7
people found
this helpful
this helpful
Having used Northwood for a number of years I found they have provided an outstanding service.
Whilst renting my property I have to say it was a real pleasure having Tina in the Northwood team. As property maintenance she did an outstanding job. She would ...
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Comment on agent fees
Good
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Apr 15, 2016
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Wow Lorraine, thank you so much for writing such a kind and informative review for us. We have acted for you for many years now and your comments are very valuable to us. Wishing you all the best for the future! ...
Apr 06,2016
Apr 06,2016
7
people found
this helpful
this helpful
I have been so impressed with the team at Northwood. They are genuinely interested & unlike other letting agents look after your property as if it was their own. On the maintenance side, Tina has been so thorough dealing with several issues (at the same time), ...
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Apr 15, 2016
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Thank you for your endorsement Mrs Walker, it's great to know our service is working for you and our aim to give you the security and peace of mind that your property is being looked after is what you are receiving! ...
Mar 30,2016
Mar 30,2016
7
people found
this helpful
this helpful
I would highly recomend Northwood as an agency. Becky is extremely helpful and friendly, when doing flat inspections, Becky is not intrusive, does her job discreetly but efficiently and is always polite and extremely professional. Becky is a very approacheable person and always makes sure ...
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Apr 04, 2016
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Thanks Mrs L, it's great to hear such lovely comments, as you know we carry out the inspections routinely and as part of the service offered to the landlord so it's great to hear you do not find them too intrusive and you find Becky to be polite and professional! ...
Mar 18,2016
Mar 18,2016
7
people found
this helpful
this helpful
Northwood have been excellent in managing and finally selling my property.
Daniel has always gone out of his way on many occasions over the past 6 years in dealing with any issues whilst I was a landlord.
I would highly recommend this office to anyone looking ...
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Comment on agent fees
Good
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Apr 04, 2016
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Dear Phil, we managed your property on the rental side for many years and we have now been successful in selling the property for you, so we are delighted to hear your positive comments on both sides so thank you for taking the time to write the review! ...
Mar 15,2016
Mar 15,2016
6
people found
this helpful
this helpful
We bought a house from Daniels client and from start to finish he couldn't have helped us more. Always willing to give good advice and helped to push the deal quicker for his client chasing up often, very on the ball. Definitely value for money....
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Mar 17, 2016
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Thank you for your lovely comments, it has been a pleasure finding you a new home and we hope that you will be very settled & happy there! Remember to recommend us to your friends and family! ...
Mar 07,2016
Mar 07,2016
6
people found
this helpful
this helpful
Everything was carried out quickly and efficiently, hand over was smooth. Only down fall is few things within property need sorting, not agents fault....
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Comment on agent fees
Fair price compared to other companies.
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Mar 17, 2016
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Thank you for your review, I'm glad you felt we handled everything quickly and efficiently. We will endeavor to rectify any issues as promptly as possible and remember you can report your maintenance issues on line at any time uses this link https://northwood-northampton.fixflo.com/Auth/HomeIssueCreate. ...
Mar 03,2016
Mar 03,2016
5
people found
this helpful
this helpful
Can't thank you enough for all the support given.Highly professional and responsive.Would highly recommend.A breath of fresh air....
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Comment on agent fees
Very reasonable especially for high level of service provided
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Mar 03, 2016
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Good morning Erika, The team here at Northwood Northampton are delighted to hear your endorsement, so thank you for taking the time and trouble to write this – high praise indeed! Many thanks Katherine ...
Feb 26,2016
Feb 26,2016
4
people found
this helpful
this helpful
Agent has always been helpful and polite in all circumstances I've needed. Agent has always given good advice when needed. Would definitely recommend!! Thank you for all your help!...
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Mar 03, 2016
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Dear Kyrie,
We're always on hand to help, even if it's simply advice you're after! As you now know, the lettings industry is very heavily controlled by legislation and regulatory requirements, so it's important to ensure you are getting the right information, if you're a tenant or a landlord! So we're delighted to help you. ...
Feb 25,2016
Feb 25,2016
4
people found
this helpful
this helpful
I have been impressed by both Daniel and Tina and their level of commitment in the handling of my recent insurance claim....
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Feb 25, 2016
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Dear Shane, Thank you for your comments regarding Daniel and Tina, any insurance claim can be difficult to manage so we work hard to ensure a smooth and comprehensive process is followed when dealing with them and hearing your feedback that you were impressed with the handling of the claim makes it all worthwhile, so thank you for posting your comments! ...
Feb 19,2016
Feb 19,2016
5
people found
this helpful
this helpful
It was a pleasure to deal with the girls at Northwood. They offer a very helpful and friendly service. Nothing was too much for them. I would definately use them again. There were no issues from the start of my tenancy until the end including ...
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Comment on agent fees
Really Good
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Feb 25, 2016
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Hello Scot, we strive hard to make sure that our tenants feel at home in their rented properties, so I'm glad you found our service helpful and friendly and that you would use us again and we would welcome you back as a tenant! ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
http://www.northwooduk.com/complaint-handling-procedure
Last updated at 12:35 PM 04/05/2020 by Samantha Denness
Best Letting Agent in NN1 
Best Letting Agent in Northampton 
