100% sales valuation accuracy
100% sales fee satisfaction
91% lettings valuation accuracy
96% lettings fee satisfaction
Looking to buy, sell, rent or let in Northampton?As a leading Northampton Letting Agent, we're a professional team of local, friendly experts who are passionate about property. We offer the full range of lettings, property management and estate agent solutions and are your local Northamptonshire 'Proper Property People', but ...
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Looking to buy, sell, rent or let in Northampton?
As a leading Northampton Letting Agent, we're a professional team of local, friendly experts who are passionate about property. We offer the full range of lettings, property management and estate agent solutions and are your local Northamptonshire 'Proper Property People', but are best known for our Guaranteed Rent service. So whether its Northampton Buy to Let advice for letting in Northampton or finding an estate agent in Northampton call Northwood today on 01604 607080. or pop in to 353 Wellingborough Road, Northampton, NN1 4ER.
As a leading Northampton Letting Agent, we're a professional team of local, friendly experts who are passionate about property. We offer the full range of lettings, property management and estate agent solutions and are your local Northamptonshire 'Proper Property People', but are best known for our Guaranteed Rent service. So whether its Northampton Buy to Let advice for letting in Northampton or finding an estate agent in Northampton call Northwood today on 01604 607080. or pop in to 353 Wellingborough Road, Northampton, NN1 4ER.
Latest Reviews
Featured Review
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reviewed by 'Valentin Sterea'
Featured Review
a
reviewed by 'Katie'
Featured Review
a
reviewed by 'Jen'
Featured Review
a
reviewed by 'Mick'
15th Nov 2024
reviewed by 'Daniella'
Opening Hours
Address
Northwood
The Old Gatehouse, 25 Victoria Promenade
Northampton
Northamptonshire
NN1 1HB
01604607080
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £90,000 | £3,299,500 |
| Lettings | 91% | 96% | £320 | £1,500 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 161 | 2 | 168 | 5 | 27 | 0 | 20 | 0 | 44 | 1 |
Areas covered
- NN1
- Northampton
- NN6
- NN2
- NN7
- NN3
- NN10
- NN4
- NN5
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
Overall
Overall
Latest Properties
Images & Videos
Jan 05,2017
Jan 05,2017
10
people found
this helpful
this helpful
We have used Northwood for several years now. In the first instance to help let out our property (with a fully managed service), then to sell the property and assist in that process. We have been very happy with the service Northwood provides and would ...
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Jan 06, 2017
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(1)
Thank you for your review.
We are very pleased that you are happy with your time at Northwood and we are pleased you got to experience the service we offer for both lettings and sales.
In regards to your sale, we pride ourselves in taking the stress out of selling for our vendors and buyers and we are pleased your sale went through as smoothly as it did. ...
Jan 05,2017
Jan 05,2017
8
people found
this helpful
this helpful
Great service, always happy to help.
Made renting and being a tenant a pleasure, and all branch staff deserve a mention!...
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Jan 06, 2017
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(1)
Thank you for your review John B,
We are pleased you found you time as a tenant with Northwood pleasurable. We like it to be a good experience for all of our tenants. ...
Dec 22,2016
Dec 22,2016
9
people found
this helpful
this helpful
The team was fabulous and everything worked out well.
They were really patient and supportive over the years managing the property and I'm pleased they were part of the successful sale.
I wish the Northampton team all the best for the future.
Thanks so much!...
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Comment on agent fees
Fees are fair and good value
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Dec 22, 2016
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(1)
Nick,
Thank you for your review.
It has been great working with you over the years and we are pleased your sale has been a success. ...
Dec 20,2016
Dec 20,2016
10
people found
this helpful
this helpful
Hi ,
I am Marius O we purchased a wonderful house with Northwood; all the thins was perfect ,quickly and the service is a high quality standard!!!
for the a very well job done!
I recommend this estate agency to all my !!
Happy Christmas and a ...
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Comment on agent fees
Very good!!!
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Dec 22, 2016
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(1)
Marius O
Thank you for your review
Congratulations on the purchase of your new home. It was rewarding helping you with your purchase.
We are also very pleased that you would recommend ...
Dec 06,2016
Dec 06,2016
10
people found
this helpful
this helpful
Very helpful, prompt response. Great service!
Thanks for your help today in response to my request for information and support....
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Dec 22, 2016
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(1)
Mark Dunk,
Thank you for your review.
We are very pleased you feel you have received great service, that is something the Northampton team are proud of giving. ...
Dec 04,2016
Dec 04,2016
11
people found
this helpful
this helpful
Necks was brilliant. She kept in touch throughout the process was on time for the viewings (I know as I was painting and decorating at the time!). She was helpful, professional and friendly. An all round star....
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Comment on agent fees
Fees seem reasonable. I did get the impression a proper effort was made to let my property.
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Dec 05, 2016
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Thank you for your review.
We are glad you have received the service we pride ourselves on giving. ...
Dec 02,2016
Dec 02,2016
10
people found
this helpful
this helpful
Becky is handling the sale of our investment property, she and the Wellingbourough Rd branch appear to be doing all they can to expedite the process. They found a buyer very quickly and I would use them again plus I would refer them to others....
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Comment on agent fees
The fees are in line with what the market charges in general for a high street estate agent service.
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Dec 05, 2016
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Thank you Steve for your review.
We are pleased to know that you feel we are looking after the sale of your property well and we are also delighted to know you would recommend us to others. ...
Nov 30,2016
Nov 30,2016
8
people found
this helpful
this helpful
I was always well informed & and I was taken through a very easy process.
Honest, reliable & always ready to help....
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Comment on agent fees
I incurred no fees because of the length of contract I chose.
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Dec 05, 2016
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Thank you for your kind words Richard.
We pride ourselves on making the process of renting a property a easy one and we are delighted for feel it has gone this way.
And like you say, we are always ready and here to help. ...
Nov 25,2016
Nov 25,2016
8
people found
this helpful
this helpful
I have been with northwood for over 6 months now and I cant falt their service. They have stayed true to their word keeping things simple and clear for me. Office staff are friendly and in particular the lady dealing with my property Karen has been ...
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Comment on agent fees
Fees are competive good variety of packages yet to find hidden costs
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Nov 25, 2016
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Hello Shar,
Thank you for your fantastic review and kind words for our staff.
We are glad you happy with the service we provide. ...
Nov 23,2016
Nov 23,2016
9
people found
this helpful
this helpful
A long term relationship that hopefully beneficial to all parties.
there is a trust between us that i am confident that the property is in safe hands....
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Comment on agent fees
Good
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Nov 25, 2016
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Thank you Martin for your review.
We feel hounored that you feel your property is in safe hands and we are thrilled our intentions are coming across. Our aim is to ensure all landlords feel they can rent their properties with no concerns. ...
Nov 23,2016
Nov 23,2016
9
people found
this helpful
this helpful
I've rented my property through Northwood for many years. I've always trusted them to look after the property and act as required when something has needed to be repaired...
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Comment on agent fees
I have a guaranteed income rental agreement so the fees are higher than some other agencies. I have requested increases in the rent I receive at contract renewal several times but they have not been increased.
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Nov 25, 2016
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We ensure that all the properties we manage are kept to a high standard. Its in our best interest that Northwood meet customers expectations. We hope to manage your property for many more years to come. ...
Nov 23,2016
Nov 23,2016
9
people found
this helpful
this helpful
After using a different agent for 4 years it's been good to have a agent who communicates well with it's clients and I will look to move my existing properties over when they become available....
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Comment on agent fees
The fees are higher than my current agent and will have to consider this when moving others.
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Nov 25, 2016
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Thank you Jason for your review.
We are very pleased that you feel the level of service is at a high enough standard that you are re-assured to allow Northwood to manage further properties in the future. ...
Nov 22,2016
Nov 22,2016
10
people found
this helpful
this helpful
I have dealt with Northwoods for 15 years. Initially I was an inexperienced landlord and the advice I was given by them was invaluable. They were the first by a long way to offer quaranteed rental income and this demonstrated their expertise in the rental market. ...
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Comment on agent fees
Very competitive
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Nov 25, 2016
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Thank you Dave for your review.
We are glad that you feel the advice and information that was given to you was invaluable. At Northwood, we always aim to deliver a high level of customer service. We look forward to many more years of helping you with the management of your properties. ...
Nov 22,2016
Nov 22,2016
9
people found
this helpful
this helpful
Always helpful. Professional, well spoken and always happy to assist. Shares valid, relevant industry knowledge and aims to get a suitable outcome for all parties...
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Comment on agent fees
Very reasonable
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Nov 25, 2016
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Thank you for your review Roland.
All of us here at Northwood pride ourselves on the industry knowledge we have and we are always happy to share this. ...
Nov 22,2016
Nov 22,2016
9
people found
this helpful
this helpful
Northwood have managed my property on my behalf for the last 5 years. They have always been professional and efficient in dealing with any issues that either I or the tenants have faced. As a hassle free service goes then it has been an excellent experience....
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Comment on agent fees
I think the fees are reasonable for the service, but I would prefer more regular rental income reviews against the market conditions
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Sep 30,2016
Sep 30,2016
8
people found
this helpful
this helpful
Always friendly and if they come across barriers they work hard to resolve them. Brilliant, efficient and very professional constant communication so you know what is happening every step of the way...
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Comment on agent fees
Reasonable
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Nov 05, 2016
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(2)
Sheila,
Thank you for review. It's very nice to see such positive words about Northwood and our staff here. ...
Sep 19,2016
Sep 19,2016
7
people found
this helpful
this helpful
Tina thanks for your kind helpfullness, you are a star. If ever I need help again, I will come straight to you.
And it was really nice to put a face to the phone voice.
thanks again, sheila smith...
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Nov 08, 2016
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Sheila,
Thank you for review. It's very nice to see such positive words about Northwood and our staff here. ...
Sep 19,2016
Sep 19,2016
8
people found
this helpful
this helpful
Tina at northwood n'pton has been very helpfull, 10/10 if i have any further queries i would not hesitate to contact Tina
Thanks
Robert...
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Comment on agent fees
Good
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Nov 05, 2016
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Robert,
All of us here at Northwood Northampton pride ourselves on delivering 10/10 service. We are very pleased you have received this. ...
Aug 31,2016
Aug 31,2016
8
people found
this helpful
this helpful
Georgia was so helpful and friendly and very patient with us,answered all questions we had,made everything easier,brilliant thank-you :)...
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Comment on agent fees
good
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Nov 05, 2016
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Melissa,
We are very happy that renting a property through Northwood was made a pleasant and easy process for you. We hope you enjoy your new home. ...
Aug 29,2016
Aug 29,2016
8
people found
this helpful
this helpful
Very impressed with the way Northwood handled taking on my property form start to finish, smooth process with no stress. Lovely tenants and very happy that my property is in good hands. Also very happy with the way a small maintenance issue was resolved quickly ...
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Comment on agent fees
Agent fees were good and what I was expecting
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Nov 05, 2016
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(1)
Dan S
Thank you for your wonderful review.
Northwood are happy to take the process of renting your property from you and make the process an easier time for you. We are also happy to see that you are pleased with the contractors we use and we can always feed this information back to them. ...
Aug 26,2016
Aug 26,2016
8
people found
this helpful
this helpful
I have been renting my house through Northwood for almost 3 years and the staff have always been polite helpful efficient and friendly throughout this time. They are a pleasure to deal with....
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Comment on agent fees
I do think the rental fees are ok but never been really happy having to pay every 6 months especially as I'm in a long-term let.
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Nov 05, 2016
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Kay,
Thank you for your positive review.
We are very pleased you are satisfied with the service Northwood offer to you as a tenant. ...
Aug 26,2016
Aug 26,2016
8
people found
this helpful
this helpful
Great experience, so glad we went with Northwood. They came out cheapest compared to other agents, and also gave us the best service compared to previous experience of other agents.
Loved the regular updates, advice and we were lucky enough that Northwood found us a ...
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Comment on agent fees
Northwood came out the cheapest compared to other agents, which could make you worry about the service you get for the fees. However as we found out not only did we get the best deal we also received an amazing service.
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Sep 08, 2016
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Michelle,
Thank you very much for your kind words.
We aim to give a satisfactory service to all of our clients and we are glad you felt you received this and we are also pleased that you would recommend our services and possibly use us again in the future. ...
Aug 25,2016
Aug 25,2016
9
people found
this helpful
this helpful
Would highly recommend Northwood as a letting agent. Very helpful, friendly and professional staff. Queries are handled effectively and within hours not days....
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Comment on agent fees
Good
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Sep 08, 2016
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(1)
Camila,
Positive feedback is always received gratefully and we thank you for taking time out to leave us a lovely review. We are pleased that you felt your queries were handled within a good time frame. ...
Aug 25,2016
Aug 25,2016
10
people found
this helpful
this helpful
They are absolutely great deal with anything with just a phone call, paying rent is easy and very friendly staff....
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Comment on agent fees
Very good
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Aug 25, 2016
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Thankyou Fardin for your kind comments. We are glad you feel at ease with our services. ...
Aug 24,2016
Aug 24,2016
9
people found
this helpful
this helpful
Daniel was really great when we first went for our viewing and he really sold it to us, he was friendly and approachable.
Georgia was really friendly and helpful when we spoke to her over the phone and she was also really helpful when we ...
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Sep 08, 2016
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Sophie and Tom,
Thank you for your review. All of us at Northwood thrive on being an approachable and friendly team. Renting can be a daunting and we are glad you felt impressed with how Northwood handled it for you and we hope you enjoy your new home. ...
Aug 19,2016
Aug 19,2016
10
people found
this helpful
this helpful
I found all the staff at nothwood to very professional
friendly and helpful.
Especially Kat,Dan,Tina and Georgia many thanks to all of you ....
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Comment on agent fees
Very good
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Aug 22, 2016
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(1)
Mac,
Thank you for the positive feedback. We appreciate your kind words about the Northwood team. ...
Aug 19,2016
Aug 19,2016
10
people found
this helpful
this helpful
I have had great service from the beginning from Katherine to get my rental set up with the guaranteed rent scheme. She explained it concisely to make my decision easy. The service I have had from Tina has been second to none. She contacts me ...
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Comment on agent fees
Very reasonable
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Aug 22, 2016
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Mr G Cranfield,
Your comments are very valuable to us here at Northwood and we are very pleased you are happy with the service we are giving you. ...
Aug 19,2016
Aug 19,2016
10
people found
this helpful
this helpful
Pleasant, helpful,polite & very patient, kept me informed on a regular basis, returned my calls & a good listener. That is a great asset to have when things are not going according to plan....
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Comment on agent fees
good
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Aug 22, 2016
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Grace,
Thank you for your kind words about Becky. Your comments are very valued here at Northwood. ...
Aug 18,2016
Aug 18,2016
10
people found
this helpful
this helpful
I would like to say a big thank you to Northwood, especially Georgia Webster who is incredibly patient and supported me and my partner throughout the process of Our new home - being my first place I wasn't sure on information or how anything worked, ...
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Comment on agent fees
Really good affordable fees - would recommend to everyone I know!
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Aug 22, 2016
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Charnell,
We are delighted to hear that you have had a great experience with us here at Northwood, especially with this being your first move. We are delighted to hear your kind words and appreciate them. ...
Aug 18,2016
Aug 18,2016
10
people found
this helpful
this helpful
I recently started renting a property with this agent, Georgia was very helpful throughout the referencing process, always very friendly. Would recommend Northwood to all my friends / colleagues....
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Aug 22, 2016
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Dan,
Thank you for taking time out of your day to write us such a good review, we value your comments and happy to hear Georgia was always nice and friendly. ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
http://www.northwooduk.com/complaint-handling-procedure
Last updated at 12:35 PM 04/05/2020 by Samantha Denness
Best Letting Agent in NN1 
Best Letting Agent in Northampton 
