100% sales valuation accuracy
100% sales fee satisfaction
91% lettings valuation accuracy
96% lettings fee satisfaction
Looking to buy, sell, rent or let in Northampton?As a leading Northampton Letting Agent, we're a professional team of local, friendly experts who are passionate about property. We offer the full range of lettings, property management and estate agent solutions and are your local Northamptonshire 'Proper Property People', but ...
show more
Looking to buy, sell, rent or let in Northampton?
As a leading Northampton Letting Agent, we're a professional team of local, friendly experts who are passionate about property. We offer the full range of lettings, property management and estate agent solutions and are your local Northamptonshire 'Proper Property People', but are best known for our Guaranteed Rent service. So whether its Northampton Buy to Let advice for letting in Northampton or finding an estate agent in Northampton call Northwood today on 01604 607080. or pop in to 353 Wellingborough Road, Northampton, NN1 4ER.
As a leading Northampton Letting Agent, we're a professional team of local, friendly experts who are passionate about property. We offer the full range of lettings, property management and estate agent solutions and are your local Northamptonshire 'Proper Property People', but are best known for our Guaranteed Rent service. So whether its Northampton Buy to Let advice for letting in Northampton or finding an estate agent in Northampton call Northwood today on 01604 607080. or pop in to 353 Wellingborough Road, Northampton, NN1 4ER.
Latest Reviews
Featured Review
a
reviewed by 'Valentin Sterea'
Featured Review
a
reviewed by 'Katie'
Featured Review
a
reviewed by 'Jen'
Featured Review
a
reviewed by 'Mick'
14th Dec 2024
reviewed by 'Andy'
Opening Hours
Address
Northwood
The Old Gatehouse, 25 Victoria Promenade
Northampton
Northamptonshire
NN1 1HB
01604607080
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £90,000 | £3,299,500 |
| Lettings | 91% | 96% | £320 | £1,500 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 161 | 2 | 168 | 5 | 28 | 0 | 20 | 0 | 44 | 1 |
Areas covered
- NN1
- Northampton
- NN6
- NN2
- NN7
- NN3
- NN10
- NN4
- NN5
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
Images & Videos
Aug 08,2017
Aug 08,2017
3
people found
this helpful
this helpful
I have been with Northwood for many years and they have always been very friendly and professional and I would unhesitatingly recommend them for letting out property ....
read full review
read full review
Was this helpful?
Yes
Yes
Aug 10, 2017
View all comments
(1)
Dave GG, thank you for your 5* review, your comments are important to us. As a valued customer for many years we are very pleased that you would recommend us for our services, remember there is £100 up for grabs for a successful referral. ...
Aug 04,2017
Aug 04,2017
4
people found
this helpful
this helpful
Louise is always extremely professional and supportive. She answered my questions quickly and provided me with various options for repair work that was needed on my property, all at very good prices. The whole process was very easy as Louise did all the hard work. ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 10, 2017
View all comments
(1)
Ruth, thank you for taking the time to leave your review. We are very pleased that Louise has taken the stress of a maintenance issue away from yourself. All of us here at Northwood Northampton on resolving issue as quickly as possible and we are pleased this has been done for you. ...
Aug 02,2017
Aug 02,2017
3
people found
this helpful
this helpful
once again excellent service from Louise. making calls regarding maintenance issues can sometimes be unpleasant, but not when they are from Louise. she is always polite, happy and fully explains the maintenance issue succinctly....
read full review
read full review
Comment on agent fees
fair
Was this helpful?
Yes
Yes
Aug 10, 2017
View all comments
(1)
Thank you for your positive feedback Bob. It's not a nice thought having to call a landlord to inform them there is an issue at their property, however it is important for us to gather as much information for the landlord as possible, so the maintenance issue is easier to understand and they can justify spending their money. We are happy that you feel Louise has managed to do this for you. ...
Jun 30,2017
Jun 30,2017
3
people found
this helpful
this helpful
Good customer service. Thorough and precise. Friendly and always willing to help. Would recommend this person to family and friends....
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Jul 14, 2017
View all comments
(1)
Thank you Sandra for your 5* review. Feedback is important to us here at Northwood and also our future customers. Also for any successful recommendations we will gift you £100 to say thank you. ...
Jun 24,2017
Jun 24,2017
5
people found
this helpful
this helpful
My experience with Northwood was very positive. I have previously used another agent to find my tenants and been happy with their service so had no reason to look elsewhere. I was aware of Northwood as I read Katherine's blogs so decided to take a ...
read full review
read full review
Comment on agent fees
A fair fee for Tenant Find.
Was this helpful?
Yes
Yes
Jun 29, 2017
View all comments
(1)
Dear Mr Milk Tray Man, Thank you for your glowing review. We are pleased you chose to come to the best letting agent in Northampton to help find you a tenant for your property. All of us here at Northwood aim to have a quick turnaround from the advertising to move in, whilst ensuring we find the best tenant in the process. We look forward to helping you in the future and thank you for the chocolates ïŠ ...
Jun 17,2017
Jun 17,2017
5
people found
this helpful
this helpful
As a contractor it was refreshing to meet an agent who was knowledgeable, courteous and professional when dealing with the maintenance of let properties.
Her friendly manner and good organisation skills made my work easy to complete and the tenant happy.
I look forward to ...
read full review
read full review
Comment on agent fees
N/A
Was this helpful?
Yes
Yes
Jun 29, 2017
View all comments
(1)
Dear SK Property Services, Thank you for your review.
As a contractor you are a very important part of our working day and we are very happy that we are able to assist in making your work load easier to manage by getting extra information beforehand. We also thank you for being a trust contractor for our tenants and landlords. ...
“Very informative information provided. Very helpful throughout the process. Great ......”
Jun 16,2017
Jun 16,2017
5
people found
this helpful
this helpful
Very informative information provided. Very helpful throughout the process. Great customer service. Hope to deal with you in the future....
read full review
read full review
Comment on agent fees
Unfortunately management fees were too high to proceed.
Was this helpful?
Yes
Yes
Jun 29, 2017
View all comments
(1)
Dear Hannah, Thank you for taking the time to leave a review. Your feedback is important to us. We are pleased you feel you have received a high level of service. ...
Jun 15,2017
Jun 15,2017
5
people found
this helpful
this helpful
Tash was very helpful and polite. She was quick getting back to us and keeping us informed through all stages and any concerns we have had were dealt with and never left wondering what was going on. Very happy tenants, highly recommended....
read full review
read full review
Comment on agent fees
Fair agency fees
Was this helpful?
Yes
Yes
Jun 29, 2017
View all comments
(1)
Dear Dani, Your kind words are much appreciated. We believe it is important to keep you updated with any progress in your application. We are happy that you are happy and we wish you luck. ...
Jun 15,2017
Jun 15,2017
5
people found
this helpful
this helpful
Since becoming a Northwood tenant, I have received nothing but amazing customer service. Tash kept me up to date throughout the whole referencing procedure. Signing the tenancy agreement electronically, gave me time to read through the agreement at home prior to me collecting my keys.
...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 29, 2017
View all comments
(1)
Dear Happy Tenant Phillip,
We are very pleased that you are happy with the service you have received from us.
Don't forget the £100 cheque you received on your move in for recommendations.
We wish you all the best in your new home! ...
Jun 15,2017
Jun 15,2017
5
people found
this helpful
this helpful
Northwood are very helpful and reliable. We have had some maintenance done and Louise is so quick to get things sorted.
We have no problems with communication and feel very satisfied 5***** service...
read full review
read full review
Comment on agent fees
All fee's are very reasonable.
Was this helpful?
Yes
Yes
Jun 29, 2017
View all comments
(1)
Dan, Thank you for taking the time to leave a 5* review. Northwood Northampton's aim is to ensure all matters are resolved efficiently and you are kept up to date with the process. We are very pleased that you are satisfied with the service you have received. ...
Jun 15,2017
Jun 15,2017
5
people found
this helpful
this helpful
We used Northwood to manage our rental properties and couldn't be happier.
Fantastic service from start to finish. Very knowledgeable, polite and professional....
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Jun 29, 2017
View all comments
(1)
Dear Northampton LL, We are pleased you have received our award winning services. When managing properties for our landlords we aim to give them piece of mind that their property is being managed in the correct way. ...
Jun 14,2017
Jun 14,2017
5
people found
this helpful
this helpful
Having frequent dealings with Louise I can confidently say it is always a pleasure, she has a positive manor and takes pride in her work. Standards run very high, her service is prompt and accurate. I would highly recommend Louise and Northwood for their services ...
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Jun 29, 2017
View all comments
(1)
Dear Dan Smith, Thank you for your review. Northwood Northampton are proud to deliver a high standard of customer service and from your words we can see you've received this. ...
Jun 13,2017
Jun 13,2017
4
people found
this helpful
this helpful
I've found both Louise & Tash extremely helpful, friendly & efficient. They're a credit to the agency & I would have no hesitation recommending them to others....
read full review
read full review
Comment on agent fees
Excellent fee rates & no hidden charges, which is something that can't be said for most other agencies.
Was this helpful?
Yes
Yes
Jun 28, 2017
View all comments
(1)
Richard, Thank you for your review. We are very pleased you have received the service in which all of us here at Northwood have the satisfaction in giving. Also, please get recommending ïŠ ...
Jun 05,2017
Jun 05,2017
4
people found
this helpful
this helpful
I've had my flat managed by Northwood for a number of years and have been very satisfied and impressed. All the staff are very knowledgeable, professional and very friendly. In particular Katherine Bond (Branch Director) has always been a fantastic help, offering expert advice to ...
read full review
read full review
Comment on agent fees
Good value
Was this helpful?
Yes
Yes
Jun 28, 2017
View all comments
(1)
James Buswell, thank you for your review. All of us here at Northwood pride ourselves on delivering excellent customer service and from the words you have written it is evident you have received this. We are always here to answer any queries you may have and to keep you updated with anything relating to your property. We would also like to say thank you for saying you would recommend us. ...
May 31,2017
May 31,2017
3
people found
this helpful
this helpful
I have meet Becky on a few occasions and spoken to her on the telephone several times and have found her to be very professional helpful and knowledgable on the properties in the area . Nothing is ever to much trouble and she will always call ...
read full review
read full review
Comment on agent fees
Fees are very reasonable
Was this helpful?
Yes
Yes
Jun 28, 2017
View all comments
(2)
Dear John, thank you for taking the time to write your review. It gives us great pleasure in hearing such positive feedback. ...
May 08,2017
May 08,2017
2
people found
this helpful
this helpful
I do feel relieved that I do not have to deal with Northwoods again. From the day we moved in to the day we moved out I would not have a good word to say. The property was a complete and utter state on the ...
read full review
read full review
Comment on agent fees
Fees inline with other agents
Was this helpful?
Yes
Yes
May 08, 2017
View all comments
(1)
SS21 - I am sorry to read your comments regarding your rental experience at Northwood and it is unfortunate that I have not had the opportunity to discuss this with you directly.
On rare occasions we do have some challenges with properties when a tenant moves in and that is why we have a 3 day report of property defects after move in takes place.
Once we have defects reported to us, we have a portfolio of accreditated contractors who undertake any works needed.
I am not aware of any defects t ...
May 02,2017
May 02,2017
4
people found
this helpful
this helpful
I contacted Northwood in December 2016 and have had very positive service from them. Katherine Bond came to view the property and was very knowledgeable and friendly. I did not feel at all rushed and was able to ask lots of questions while never feeling pressurised. ...
read full review
read full review
Comment on agent fees
I think they are similar to other agencies.
Was this helpful?
Yes
Yes
May 05, 2017
View all comments
(1)
Thank you Kacey for your 5 star review. Northwood are happy that the service you received was a positive one. We always aim to find tenants as quickly as possible however we still carry out our checks to ensure they are the right tenants. We again thank you for your kind words. ...
Apr 24,2017
Apr 24,2017
4
people found
this helpful
this helpful
As a tenant, Northwood is for me the best agency, Becky and all the team are professionals, efficient and friendly. They always find a quick solution for any issue.
If I become a landlord one day I'll certainly ask for their services. Thank you for ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 24, 2017
View all comments
(1)
Azzeza, thank you for taking the time to leave a review. All of us here at Northwood are happy that you feel you're with the best agent. We always aim to resolve any issues as soon as possible. We are also very pleased that you would use us if you were to ever become a landlord. ...
Apr 12,2017
Apr 12,2017
5
people found
this helpful
this helpful
Very polite helpful and professional lovly girl realy bubbley character always ready to answer ant questions and very attentive glad to have met her...
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Apr 19, 2017
View all comments
(1)
Thank you for your kind words. It's nice to see such nice feedback for our staff. All of us here at Northwood pride ourselves on giving great customer service and this is been proven by us winning best letting agent 3 years in a row. ...
Apr 10,2017
Apr 10,2017
6
people found
this helpful
this helpful
Great staff and communications. Very helpful, giving useful advice and always with a smile. Very knowledgeable and always willing to assist...
read full review
read full review
Comment on agent fees
reasonable for the service provided
Was this helpful?
Yes
Yes
Apr 19, 2017
View all comments
(1)
Thank you Jon Walker for your kind words. We are pleased you feel we have been helpful with letting your property. We are here to guide and assist you and make it an easy experience for you. ...
Mar 21,2017
Mar 21,2017
6
people found
this helpful
this helpful
Many thanks to Tina for your sterling job in liaising between my tenant and myself following a problem with the boiler in my rental flat. You did your best to ensure a fair result for both the tenant who had been inconvenienced and myself. Your ...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 31, 2017
View all comments
(1)
Ml, it is very kind of you to leave such kind and positive comments. All of us here at Northwood always work to the best of our ability to resolve any issues in the quickest and smoothest way. We are pleased all is sorted now. ...
Mar 10,2017
Mar 10,2017
6
people found
this helpful
this helpful
Becky Tootell is an asset to your company! she has work her socks off to bring together the complex and difficult purchase of this property.Her Diligence, tenacity and flexible attitude greatly helped me with my purchase.
Thank you.
Mr T....
read full review
read full review
Comment on agent fees
N/A
Was this helpful?
Yes
Yes
Mar 21, 2017
View all comments
(1)
Mr T,
We appreciate your kind words and wonderful review.
We are very pleased the sale finally went through and all the team at Northwood Northampton wish you the best of luck in your new home. ...
Mar 03,2017
Mar 03,2017
6
people found
this helpful
this helpful
Good service on a tenant query.
A big thank you to Tina for a five star service. As a tenant of a Northwood managed property for three years now, I have always found their service to be prompt and professional. In my dealings with Tina, ...
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Mar 03, 2017
View all comments
(1)
Thank you Sean for your kind words. We also provide a service which we pride ourselves on, we always aim to resolve matters as quickly as possible We are very pleased you feel you have received this. ...
Mar 02,2017
Mar 02,2017
6
people found
this helpful
this helpful
Armed with an incredible patience, professionalism and perseverance, Becky has been constantly on top of the purchase process. Thanks to Becky's decipher views , with objective advice and guidance I am a happy owner off a home . Thank you....
read full review
read full review
Comment on agent fees
Strongly recommend.
Was this helpful?
Yes
Yes
Mar 03, 2017
View all comments
(1)
Dear Nicolae, Thank you for taking the time to post your review and for your complimentary comments. We are very happy for you that you have now bought your first home. We are always here to offer advice through the sale process but will also help after, if your ever in need. ...
Feb 09,2017
Feb 09,2017
8
people found
this helpful
this helpful
Great service. Was so good I have migrated other properties to Northwood. That process was completely managed by them as well so hassle free....
read full review
read full review
Was this helpful?
Yes
Yes
Feb 10, 2017
View all comments
(1)
Thank you for your review.
We are very happy with your feedback and that the service you have received has made you transfer more properties to us. ...
Jan 24,2017
Jan 24,2017
7
people found
this helpful
this helpful
I have always found Becky to be knowledgeable and helpful. She always comes back to me in a timely manner and I would recommend her without hesitation to anyone looking for sound advice....
read full review
read full review
Was this helpful?
Yes
Yes
Feb 10, 2017
View all comments
(1)
Thank you for your review Tom,
We pride ourselves her at Northwood for delivering a fast and efficient service. Recommendations are also very appreciated. ...
Jan 23,2017
Jan 23,2017
8
people found
this helpful
this helpful
My husband and I found Katherine to be very helpful and knowledgeable when she valued our house. Tina has also been supportive in the team's follow-on service. We can would recommend them to anyone selling their home....
read full review
read full review
Was this helpful?
Yes
Yes
Jan 23, 2017
View all comments
(1)
Thank you LKS for your review,
Being knowledgeable is very important to us here at Northwood as we want to be able to bring the best figures etc we can, so your fully aware of the potential of your property. We are very humbled that you would recommend us and appreciate that. Thank you ...
Jan 23,2017
Jan 23,2017
6
people found
this helpful
this helpful
These two lovey ladies have looked after me from the moment I was shown around my future by Becky, to the most friendly welcome each time I have needed to call the office by Georgia.
A lovely team and I am extremely happy I have ...
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Jan 23, 2017
View all comments
(1)
Thank you Maddison Amy for your review,
We are very pleased that you're happy with your decision of renting a property through Northwood. Delivering excellent customer service is very important to us and we are glad you have received this. ...
Jan 12,2017
Jan 12,2017
8
people found
this helpful
this helpful
Rented my proerty through Northwood for a few years, and was always very happy with their service. Recently had to call again to confirm some information, and they were very helpful....
read full review
read full review
Comment on agent fees
Standard
Was this helpful?
Yes
Yes
Jan 23, 2017
View all comments
(1)
Thank you Kerry for your review,
We are very pleased that you feel you have received great service. We are always here to help with any query whether that is over the telephone or in our office, where you can have a nice cup of tea. ...
Jan 10,2017
Jan 10,2017
7
people found
this helpful
this helpful
I have used Northwood for a numbers of years now and would not use another letting agent. They strike a fair balance between the needs of the tenant and the needs of the Landlord. They are responsive to issues raised and are personable and effective. ...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 23, 2017
View all comments
(1)
Thank you Ben B for your review,
We are pleased to have had your custom for the length of time we have and enjoy working alongside you to ensure your property is maintained to the standard we expect. We are satisfied that you are receiving all what we pride ourselves on giving.. Great customer service. ...
Tina
(80)
Niamh
Suzanna
Holly
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
http://www.northwooduk.com/complaint-handling-procedure
Last updated at 12:35 PM 04/05/2020 by Samantha Denness
Best Letting Agent in Northampton 
Best Letting Agent in Northampton 
