Forest Hill, London, SE23
4.9/5, 580 reviews
93% recommended
100% sales valuation accuracy
100% sales fee satisfaction
98% lettings valuation accuracy
97% lettings fee satisfaction
Daisy was setup in 2007 as a local boutique agency. Since 2019 Daisy has been part of the Northwood group. Locally owned and operated by Stuart Williams and his team of experienced property professionals, Northwood Forest Hill can guide you through the complicated and often stressful world of property sales and lettings.... show more Daisy was setup in 2007 as a local boutique agency. Since 2019 Daisy has been part of the Northwood group. Locally owned and operated by Stuart Williams and his team of experienced property professionals, Northwood Forest Hill can guide you through the complicated and often stressful world of property sales and lettings.

Covering a wide range of areas in South East London, contact the office and we’ll be able to provide an honest professional service.

Opening Hours
Address

Northwood
5 London Road,
Forest Hill,London
Greater London
SE23 3TW
0208 299 9035

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £295,000 £1,070,000
Lettings 98% 97% £510 £3,800
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
160 12 364 24 5 0 4 0 8 3
Areas covered
  • SE22
  • Forest Hill
  • SE23
  • Rye
  • SE26
  • East Dulwich
  • SE21
  • Herne Hill
  • SE20
  • Sydenham
  • SE4
  • Peckham
  • SE15
  • Nunhead
  • SE6
  • Brockley
  • SE5
  • SE24
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Members of
ARLA TPOS Sales TPOS Lettings TPOS DPS SAGEagent
Latest Properties
Images & Videos

“Careful and attentive agents...”

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Jul 21,2023
Minithumbup
By: 'Jo de Berry'
Jul 21,2023
0 people found
this helpful
DaisyLets quickly and carefully helped me find new tenants for my property. They treated my house as a home and were very respectful, creative, encouraging and attentive in how they went about the letting process. They carefully listened to my needs and hopes and acted ...
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“Rebecca was fantastic, really helpful and kno......”

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Jul 15,2023
Minithumbup
By: 'Esme'
Jul 15,2023
0 people found
this helpful
Rebecca was fantastic, really helpful and knowledgeable and always available to answer any questions we had. Very professional and a lovely person too....
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“Easy Renting Experience...”

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Jul 13,2023
Minithumbup
By: 'SE15'
Jul 13,2023
0 people found
this helpful
Rebecca was super helpful through the whole process. Arranged a virtual viewing for myself after I couldn't make it due to work. Fair process unlike other letting agents that operate on a first-to-pay basis. Very well thought out and flexible rental process-- specifically in terms ...
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“Great experience of buying a house through Daisy Lets...”

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Jul 13,2023
Minithumbup
By: 'Zoe'
Jul 13,2023
0 people found
this helpful
We bought our house through Daisy Lets and couldn't have been happier with the help they provided - effectively communicating between ourselves and their clients - the vendors, and facilitating requests efficiently. They were a lovely team to deal with and were always very supportive ...
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“Great experience...”

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Jul 12,2023
Minithumbup
By: 'Ian'
Jul 12,2023
0 people found
this helpful
Great experience with Rebecca. Super friendly and organised, she made everything very easy....
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“Rebecca has been so helpful throughout this e......”

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Jun 27,2023
Minithumbup
By: 'Rhoda Ola-Said'
Jun 27,2023
0 people found
this helpful
Rebecca has been so helpful throughout this entire process. She has quickly answered any questions we might have and kept us up to date at the different stages of our move....
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“Maxine Segrue was very helpful and friendly. ......”

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Jun 21,2023
Minithumbup
By: 'Rob and Hannah'
Jun 21,2023
0 people found
this helpful
Maxine Segrue was very helpful and friendly. Thanks for your help....
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“Rebecca was so helpful and knowledgeable abou......”

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Jun 20,2023
Minithumbup
By: 'Adam'
Jun 20,2023
0 people found
this helpful
Rebecca was so helpful and knowledgeable about the property, she was very easy to work with and was friendly and personable and had answers for all of our questions. Couldn’t be happier with her service...
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“Overall responsiveness was high, staff were w......”

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Jun 19,2023
Minithumbup
By: 'Anonymous 1T'
Jun 19,2023
0 people found
this helpful
Overall responsiveness was high, staff were welcoming and pleasant to interact with....
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“We have used Daisy Let’s for several years to......”

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Jun 13,2023
Minithumbup
By: 'Bernadette'
Jun 13,2023
0 people found
this helpful
We have used Daisy Let’s for several years to find new tenants. This was done professionally and they found the tenants within a week! Justin was excellent liaising with ourselves and the tenants to ensure everything went through smoothly. Nella in the accounts was ...
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“Rebecca was helpful and communication was gre......”

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Jun 12,2023
Minithumbup
By: 'Laurent Agache'
Jun 12,2023
0 people found
this helpful
Rebecca was helpful and communication was great. Would recommend her as an estate agent....
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“All round care and respect. Never worried me.......”

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Jun 12,2023
Minithumbup
By: 'R'
Jun 12,2023
0 people found
this helpful
All round care and respect. Never worried me. So secure. Would highly recommend for guaranteed let/rent....
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“Viewings during tenancy...”

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Jun 12,2023
Minithumbup
By: 'Hans'
Jun 12,2023
0 people found
this helpful
Respectful and communicative staff for the viewings at the end of the tenancy....
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“A personal, professional and friendly service...”

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Jun 08,2023
Minithumbup
By: 'Phil'
Jun 08,2023
0 people found
this helpful
Rebecca’s help throughout the process from arranging the viewing to hand-holding the next step of the rental agreement reassured us that we were in safe hands. The personal WhatsApp group was a nice touch and allowed us a bit more access to quick opinions ...
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“The service provided by daisy let's was satis......”

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Jun 07,2023
Minithumbdown
By: 'dominic'
Jun 07,2023
0 people found
this helpful
The service provided by daisy let's was satisfactory, when there was an issue with the property it would normally be resolved fairly quickly...
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“Maxine & Rebecca are the best !...”

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Jun 07,2023
Minithumbup
By: 'Amandine'
Jun 07,2023
0 people found
this helpful
Maxine & Rebecca are the best ! They have been really helpful. Maxine for being in touch with me for the few years that I stayed in my flat. She has always been quick to respond, straight forward and making me feel safe. Rebecca smoothly managed handing ...
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“Maxine managed our rental property for 7 year......”

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Jun 05,2023
Minithumbup
By: 'Laurence'
Jun 05,2023
0 people found
this helpful
Maxine managed our rental property for 7 years while we were living outside the UK and did a great job. Renting a property while living 5000 miles away can be stressful and we found Maxine very easy to communicate with and responsive. She was carrying out the ...
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“Daisylets review...”

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Jun 05,2023
Minithumbup
By: 'Richard'
Jun 05,2023
0 people found
this helpful
I have used Daisylets for 15 years and they have always provided a friendly professional service both in managing and letting my property. Proactive with a good level of communication and advice when needed. A good group of long-term dedicated employees....
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“Maxine was very professional and friendly thr......”

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Jun 02,2023
Minithumbup
By: '-'
Jun 02,2023
0 people found
this helpful
Maxine was very professional and friendly throughout, communication was always prompt and clear. I Would recommend Daisy Lets and I would happily use their services again....
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“We used Daisy lets & Sales for 7 years while ......”

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May 30,2023
Minithumbup
By: 'L.Squires'
May 30,2023
0 people found
this helpful
We used Daisy lets & Sales for 7 years while letting out our property in Forest HIll. We always received professional service and prompt responses to any enquiries and had a great working relationship with Maxine. Thank you for taking care of our property!...
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“Daisy have been great with helping us with ou......”

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May 25,2023
Minithumbup
By: 'Max'
May 25,2023
0 people found
this helpful
Daisy have been great with helping us with our house move so far. Rebecca our agent is friendly and approachable, and has been very quick with responding to our questions/pushing the process along....
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“Rebecca has been extremely helpful during our......”

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May 23,2023
Minithumbup
By: 'Clare'
May 23,2023
0 people found
this helpful
Rebecca has been extremely helpful during our house search. We can’t wait to move into our new place! Thank you!...
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“They say not all dream come true, but Daisy L......”

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May 17,2023
Minithumbup
By: 'Kenye'
May 17,2023
0 people found
this helpful
They say not all dream come true, but Daisy Lets certainly made mine come true. Daisy Lets professionalism, prompt support and warmth is rare but has completely changed my impression about estate agents. A heartfelt thanks to Justin Hunt. Thank you so much for everything....
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By: Justin Hunt
May 18, 2023
View all comments (1)
thankyou so much for your kind words Kenye. Its been a pleasure arranging for you to take on the right and proper property, a gem of a home for you and your boy - hope it all goes smoothly and so pleased that you are thrilled too. ...

“Looking forward to moving into my property...”

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May 11,2023
Minithumbup
By: 'Amalie'
May 11,2023
0 people found
this helpful
Had a great time looking for a property with Rebecca. She made it super easy and simple to find a property to rent. I couldn’t make the viewing so she went to the property for me and we had a video viewing, which was ...
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“We had nice experience.I am very happy for yo......”

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May 08,2023
Minithumbup
By: 'Anitta Cherian'
May 08,2023
0 people found
this helpful
We had nice experience.I am very happy for your service. We will recommend to our friends who is looking for rental houses....
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“Professional and courteous in explaining the ......”

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May 05,2023
Minithumbup
By: 'Timothy Griffith'
May 05,2023
1 people found
this helpful
Professional and courteous in explaining the process of letting the property. I was able to have a video call and arranged to meet a representative at the property to view myself....
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By: Justin Hunt
May 05, 2023
View all comments (1)
iTS BEEN A PLEASURE TIMMY, I DO HOPE THAT THE PHYSICAL VIEWING GOES WELL TOMORROW WITH REBECCA (07805069274, AND MUCH APPRECIATE YOUR KIND WORDS ALSO - HOPE THE CHAT WITH THE CURRENT TENANT OF THE GROUND FLOOR STUDIO WAS HELPFUL TOO. ALL THE BEST FOR TOMORROW AT 10.00AM - WE CAN GET YOU IN ASAP. ...

“Daisy lets and sales did a great job finding tenants...”

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May 05,2023
Minithumbup
By: 'Yasmin'
May 05,2023
0 people found
this helpful
Daisy lets and sales did a great job finding reliable tenants for my flat. Communication was great and everything was sorted out very quickly....
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“Good service!...”

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May 03,2023
Minithumbup
By: 'Julio'
May 03,2023
0 people found
this helpful
We had a problem with the boiler for long time, but you guys sorted it really quick for us, thanks!...
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“Rebecca is incredible!...”

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May 03,2023
Minithumbup
By: 'Gioia'
May 03,2023
0 people found
this helpful
Rebecca was incredible with us! She coordinated viewings for the property we were about to leave and ensured the process was as smooth and positive as possible. We were in the process of moving so she made sure to check a time that worked with ...
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“Rebecca has been a massive help during this m......”

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Apr 24,2023
Minithumbup
By: 'Josh'
Apr 24,2023
0 people found
this helpful
Rebecca has been a massive help during this moving process. Always on hand to help myself and Tom even helping on her day off to view the property. A very smooth process...
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Staff picture Rebecca
(176)
Staff picture Maxine
(143)
Staff picture Ally
(107)
Staff picture Nella
(86)
Staff picture Collette
(17)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Northwood is very proud of our customer service and good reputation, and receive very few complaints, but we
accept that sometimes things can go wrong and you might wish to complain.

Northwood is a member of The Property Ombudsman Service (TPOS) and therefore strives to provide a high level of service to all our customers, we have a complaints procedure in place with the aim that any issues that do arise can
be dealt with as quickly as possible and we hope that most complaints can be resolved without the need to take it
to TPOS.

All complaints should be firstly presented to the individual you have been dealing with in the relevant office
(Lettings/Sales/Property Mangement/Accounts), we would hope that this person should be able to resolve your
issue at this stage, however if you are not satisfied with their response you should put your complaint in writing to
the Director: Stuart Williams

Your complaint will be acknowledged within 2 working days of receipt and investigated further. A full response
from the director setting out her findings in writing and details of how she believes your complaint can be
resolved will be received within 7 working days.

If on receipt of this response you are not satisfied, please respond to the Director, who will review your complaint
once again and give a ‘Full and Final’ response within 7 days.

If the ‘Full and Final’ response should still not be satisfactory to you then you are able to contact The Property
Ombudsman (TPOS). TPOS will not consider any complaint that hasn’t been completely through our internal
complaint procedure as outlined above. They will then review your complaint. Details of how to do this are
contained within ‘The Property Ombudsman Consumer Guide’ available in our branch at 5 London Road or
online at www.tpos.co.uk
Last updated at 9:32 AM 17/01/2024 by allAgents

Awards won by Northwood, London SE23 3TW



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Northwood

Branch - Forest Hill, London, SE23