Dulwich, London, SE27
5/5, 522 reviews
97% recommended
98% sales valuation accuracy
98% sales fee satisfaction
96% lettings valuation accuracy
97% lettings fee satisfaction
We are a West Norwood based Estate Agent and Letting Agent with in depth knowledge of the local market. Our unique Guaranteed Rent product offers piece of mind for our landlords. Our approach to local property is highly personalized and we give our clients a bespoke solution to selling or ... show more We are a West Norwood based Estate Agent and Letting Agent with in depth knowledge of the local market. Our unique Guaranteed Rent product offers piece of mind for our landlords. Our approach to local property is highly personalized and we give our clients a bespoke solution to selling or letting their property.

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Latest Reviews

View all Reviews 522
Featured Review
a
reviewed by 'Lucy'
“Highly recommend Northwood when selling a property. Duncan and Stuart cannot do more to help. We were messed around by ......”
Featured Review
a
reviewed by 'Natasha'
“I have had a fantastic experience selling my property with Duncan at Northwood. My property sold after the second viewing ......”
Featured Review
a
reviewed by 'CHRIS JOSEPH'
“Always helpful and very friendly service. The staff, Julie Cahill especially is hands-on with all that I have asked of ......”
Featured Review
a
reviewed by 'Roddy Henry'
“I am a Landlord and liaise directly with Julie Cahill.Dealing directly with Julie is great. Being my single point ......”
Featured Review
a
reviewed by 'Daniele'
“I would like to thanks Stuart and all the Northwood team for their fantastic job. I've been in a rental ......”
6th Nov 2024
reviewed by 'Keanne'
“Arjan has been very helpful, efficient and tried his best to accommodate my requests and answer my questions....”
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 10:00 - 16:00
  • Sunday: Closed
Address

Northwood
493 Norwood Road
West Norwood,London
Greater London
SE27 9DJ
0208 299 9999

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 98% 98% £140,000 £895,000
Lettings 96% 97% £550 £3,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
90 3 257 10 60 2 38 0 60 2
Areas covered
  • SE27
  • West Norwood
  • SE21
  • West Dulwich
  • SE21
  • Dulwich
  • SE22
  • East Dulwich
  • SW2
  • Tulse Hill
  • SW16
  • Streatham
  • SE19
  • Crystal Palace
  • SE5
  • Forest Hill
  • Camberwell
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
UKALA TPOS Sales TPOS Lettings TPOS DPS SAGEagent My deposits scheme
Rankings
Overall Overall
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“I recently brought a property through Northwoods. I would not ......”

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Feb 12,2016
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Duncan
By: 'Lauren'
Feb 12,2016
0 people found
this helpful
I recently brought a property through Northwoods. I would not hesitate to use this agent again. Duncan Burge was helpful from the offset and kept me informed of the sale and purchase throughout. It wasn't a straightforward purchase, however Duncans regular communication made the process ...
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By: Duncan Burge
Feb 15, 2016
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I am very pleased that we were able to facilitate the process of this sale; regular communication is always vital. ...

“Duncan was extremly helpful throughout the process of selling my ......”

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Jan 27,2016
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Duncan
By: 'Jim'
Jan 27,2016
0 people found
this helpful
Duncan was extremly helpful throughout the process of selling my flat from start to finish. His advice was invaluable, and approach realistic and sensible (in my view). Thoroughly recommended!...
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Comment on agent fees
The fees were exceptionally reasonable.
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“When I approached Dulwich Northwood I was looking for a ......”

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Jan 19,2016
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Stuart
By: 'R'
Jan 19,2016
0 people found
this helpful
When I approached Dulwich Northwood I was looking for a small , friendly , and , highly professional operation that could give me a very personal service , and , I am dellighted to say , that is exactly what Stuart Williams , Duncan Burge , and , their Team provided . I would not ...
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Comment on agent fees
Very competitive Fees
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“I have no hesitation in recommending Ryan. Throughout a long, ......”

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Jan 06,2016
Minithumbup
By: 'Lisa'
Jan 06,2016
1 people found
this helpful
I have no hesitation in recommending Ryan. Throughout a long, at times stressful and difficult process, he was unfailingly calm, polite, friendly and efficient. Thanks Ryan!...
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Comment on agent fees
The lowest I was quoted so good!
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“I was already renting through Stephen James estate agents and ......”

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Nov 04,2015
Minithumbup
By: 'Lucy'
Nov 04,2015
0 people found
this helpful
I was already renting through Stephen James estate agents and knew their rental guys to be friendly and efficient so felt confident buying through them too. Ryan, who deals with the sales, did not disappoint and was absolutely fantastic from start to finish. I was ...
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“Ryan was incredibly helpful throughout the buying process. He kept ......”

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Sep 22,2015
Minithumbup
By: 'Isabel'
Sep 22,2015
0 people found
this helpful
Ryan was incredibly helpful throughout the buying process. He kept me informed of all the changes to dates as and when they occurred. All questions were answered within 24 hours and he sorted out numerous visits to the property. Very good customer demeanour throughout the process....
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“Emma was always polite and helpful. She guided me and ......”

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Aug 31,2015
Minithumbup
By: 'Luke'
Aug 31,2015
2 people found
this helpful
Emma was always polite and helpful. She guided me and my friends thtough the referencing process an kept us well updated at all times....
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“Stuart has been helping me find tenants for about 5 years ......”

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Aug 31,2015
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By: 'Tony'
Aug 31,2015
0 people found
this helpful
Stuart has been helping me find tenants for about 5 years now. He always finds excellent tenants, does a thorough job of vetting them, and gets the tenancy off to a great start for me to then manage. I also appreciate his regular advice about changes ...
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Comment on agent fees
Fees are very reasonable. The extras for inventory and check in/out are worth it for the quality of the work.
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“Northwood have done a great job managing my flat for ......”

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Aug 31,2015
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By: 'Daniel'
Aug 31,2015
0 people found
this helpful
Northwood have done a great job managing my flat for over 3 years now. They have dealt with difficult neighbours, leaks and burst pipes. They looked after both my property and the tenants. It isn't always easy, but Northwood do a great job of it....
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“Stuart an his team have been managing my house for 4 ......”

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Aug 31,2015
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By: 'Tom'
Aug 31,2015
0 people found
this helpful
Stuart an his team have been managing my house for 4 years. They have never been late with a payment and send me regular inspection updates....
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“I havefound Stuart and the office very efficient and pleasant ......”

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Aug 28,2015
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By: 'Douglas'
Aug 28,2015
1 people found
this helpful
I havefound Stuart and the office very efficient and pleasant to deal with. In particular rental payments are always made on time to me as Landlord which is very important....
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“Emma was always smartly dressed and very polite she was ......”

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Aug 26,2015
Minithumbup
By: 'Edward165'
Aug 26,2015
0 people found
this helpful
Emma was always smartly dressed and very polite she was fantastic help in helping me decide what property I wanted to rent always showing me the pros and cons of the property. She was great help as she had a vast knowledge of the local ...
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“I was looking for an agent I could trust, was ......”

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Aug 25,2015
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By: 'John'
Aug 25,2015
2 people found
this helpful
I was looking for an agent I could trust, was efficient, organised and made things as simple as possible. I was particularly interested in the guaranteed rent scheme and found Stuart Williams was able to provide exactly what I needed for my two properties in ...
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By: Stuart
Aug 25, 2015
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Thanks very much for your review. Enjoy France, and we'll keep taking care of your properties in London. ...

“Emma Burge from Northwood has taken me on viewings of ......”

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Aug 25,2015
Minithumbup
By: 'Amelia'
Aug 25,2015
1 people found
this helpful
Emma Burge from Northwood has taken me on viewings of several properties in SE22. She was always very friendly, and welcomed my excessive questioning about the area or flat....
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“There's not a lot to say here, but it needs ......”

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Aug 21,2015
Minithumbup
By: 'PetuniaUnderwood'
Aug 21,2015
0 people found
this helpful
There's not a lot to say here, but it needs to be over 20 words. Miss Burge was absolutely fantastic! Not only was she incredibly polite, but never did a question I had go unanswered, nor a problem unsolved....
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“I am very happy with my experience with Northwood. Emma ......”

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Aug 21,2015
Minithumbup
By: 'Anna'
Aug 21,2015
0 people found
this helpful
I am very happy with my experience with Northwood. Emma Burge was friendly and professional during viewings, making a special effort to answer any difficult questions. She really helped me to find the right property. The whole service was excellent....
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“Duncan provided us with a highly professional service. He was ......”

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Aug 18,2015
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By: 'C'
Aug 18,2015
3 people found
this helpful
Duncan provided us with a highly professional service. He was always contactable, helpful and able to answer our many questions. As first time buyers finding our home could have been anxiety provoking and stressful. However Duncan made us feel safe in the decisions we took ...
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“I was very nervous about selling my house. Stuart and ......”

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Aug 18,2015
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By: 'Jacqueline'
Aug 18,2015
2 people found
this helpful
I was very nervous about selling my house. Stuart and Duncan gave me plenty of assurances that all would go smoothly. They explained the whole process, and what I should expect and the time scales. They kept me up to date the whole time. We ...
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“Friendly and prompt service finding a flat in South East ......”

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Aug 17,2015
Minithumbup
By: 'kate'
Aug 17,2015
3 people found
this helpful
Friendly and prompt service finding a flat in South East London. Agency fees and rent are very competitive compared to other letting sgents...
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“We decided for their guaranteed rent scheme and it's been ......”

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Aug 17,2015
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By: 'Frances'
Aug 17,2015
1 people found
this helpful
We decided for their guaranteed rent scheme and it's been the best thing ever! I wish we've known about them before. We could have saved ourselves multiple headaches. It's now been 2 years and I can only emphasize on their excellent service: payments on time and ...
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Comment on agent fees
Very competent, it works for both parties. So everybody is happy.
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By: Stuart
Aug 17, 2015
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Thank you for such a great review Frances. I do have to give credit to my team, who help to deliver the guaranteed rent. ...

“I have used Northwood as a lettings agent for many ......”

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Aug 15,2015
Minithumbup
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Stuart
By: 'Keith'
Aug 15,2015
2 people found
this helpful
I have used Northwood as a lettings agent for many years now. Stuart and his team provide an excellent service, reliable tenants, and good advice. I have several properties, and have used many agents over the years. I now only use Northwood. They are honest ...
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Comment on agent fees
Excellent Fee structure. Very Reasonable and happy to pay.
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“I have had a contract with Northwood Dulwich for a ......”

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Aug 06,2015
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Stuart
By: 'Gthorn'
Aug 06,2015
1 people found
this helpful
I have had a contract with Northwood Dulwich for a couple of months now. All their staff have been responsive, engaging and helpful as we've worked through various teething issues with the property in question. They have offered solutions quickly and spontaneously and I feel ...
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“I can thoroughly recommend Northwood Estate Agents for selling a ......”

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Aug 04,2015
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By: 'Prof.'
Aug 04,2015
1 people found
this helpful
I can thoroughly recommend Northwood Estate Agents for selling a home. From start to finish everything was dealt with extremely professionally. Especially Duncan Burge is an excellent agent who helped out with any query and problem I had in a very patient and understanding way. ...
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By: Duncan
Aug 05, 2015
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As an agent you sometimes have to go the extra mile, and here at Northwood Dulwich that is our normal level of service. I am pleased that I was able to smooth out the progression of this sale for our client. ...

“I have worked with Stuart for the past two years ......”

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Jul 27,2015
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By: 'Nancy'
Jul 27,2015
5 people found
this helpful
I have worked with Stuart for the past two years and he always provides great service with very prompt communication. His fees are most reasonable and his staff is friendly and courteous. I would recommend him and his firm most highly....
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Comment on agent fees
Very fair and reasonable.
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By: Stuart
Jul 27, 2015
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Thank you very much Nancy. We look forward to continuing for many years to come. ...

“The agent provided very competent service was prompt in all ......”

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Jul 24,2015
Minithumbup
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Stuart
By: 'colin'
Jul 24,2015
3 people found
this helpful
The agent provided very competent service was prompt in all dealings,offered reasonable fees and was both helpful and informative. We will certainly avail ourselves of the service in future....
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Comment on agent fees
reasonable
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By: Stuart
Jul 24, 2015
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Colin, Thanks for the review. We will continue to keep you informed and look after your house. ...

“I just sold an investment property through the Northwood Dulwich ......”

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Jul 13,2015
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By: 'Greg'
Jul 13,2015
2 people found
this helpful
I just sold an investment property through the Northwood Dulwich office and was impressed with every member of staff that I spoke to from start to finish. They were professional, proactive and helpful at all times. They generated 10 viewings in the first 3 weeks of which ...
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Comment on agent fees
Great value for fees. You really get what you pay for and compared to other agents I have used in the past, these guys are worth double!
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By: Stuart
Jul 22, 2015
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Greg, thanks for your comments. We hope you enjoy your new home, and let me know when you are looking to upsize again. ...

“Excellent customer service, very supportive, professional, accurate with right attitude ......”

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Jun 01,2015
Minithumbup
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Stuart
By: 'Ole'
Jun 01,2015
1 people found
this helpful
Excellent customer service, very supportive, professional, accurate with right attitude towards people, duties. Emotionally intelligent with sharp moral compass. Will recommend Stuart with no hesitation. Best of Luck !...
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By: Stuart
Jun 01, 2015
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Thanks for the kind words, and for being such a great tenant. ...

“Duncan showed us the property without being pushy or indulging ......”

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May 14,2015
Minithumbup
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Duncan
By: 'The'
May 14,2015
3 people found
this helpful
Duncan showed us the property without being pushy or indulging in the kind of off-putting hard-sale talk that most estate agents tend to use. There was no hard-sell or unrealistic assessments of the property. After we had an offer accepted, we were allowed to visit ...
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“Duncan assessed my property and told me what he could ......”

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Feb 03,2015
Minithumbup
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Duncan
By: 'Thank'
Feb 03,2015
1 people found
this helpful
Duncan assessed my property and told me what he could and could not acheive and by when. He was very organised and delivered. However when Duncan went on leave. His team were not so efficient, communication was bad and they were not very helpful. If ...
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Comment on agent fees
Because Duncan did what he said he would, and was so helpful. i have no complaints about his fees.
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By: Duncan
Feb 03, 2015
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Thank you very much for the review. It was a pleasure to sell your property for you. I am sorry that the office staff struggled to deal with a surveyor who refused to collect keys from us. ...

“We decided to use the guaranteed rental scheme which suited ......”

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Nov 13,2014
Minithumbup
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Stuart
By: 'R.'
Nov 13,2014
1 people found
this helpful
We decided to use the guaranteed rental scheme which suited our purposes. The scheme was fair and the administration by Stuart was seamless. Any worry regarding contact with tenants, ,collecting rent etc...was a thing of the past. I would have no hesitation f recommending ...
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Comment on agent fees
Perfectly acceptable for the service provided
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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https://www.northwooduk.com/pages/complaint-handling-procedure
Last updated at 1:14 PM 22/01/2020 by allAgents

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Branch - Dulwich, London, SE27

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