98% sales valuation accuracy
98% sales fee satisfaction
96% lettings valuation accuracy
97% lettings fee satisfaction
We are a West Norwood based Estate Agent and Letting Agent with in depth knowledge of the local market. Our unique Guaranteed Rent product offers piece of mind for our landlords. Our approach to local property is highly personalized and we give our clients a bespoke solution to selling or ...
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We are a West Norwood based Estate Agent and Letting Agent with in depth knowledge of the local market. Our unique Guaranteed Rent product offers piece of mind for our landlords. Our approach to local property is highly personalized and we give our clients a bespoke solution to selling or letting their property.
Latest Reviews
Featured Review
a
reviewed by 'Lucy'
Featured Review
a
reviewed by 'Natasha'
Featured Review
a
reviewed by 'CHRIS JOSEPH'
Featured Review
a
reviewed by 'Roddy Henry'
Featured Review
a
reviewed by 'Daniele'
9th Sep 2024
reviewed by 'Lenin Lenin Ruiz'
Opening Hours
Address
Northwood
493 Norwood Road
West Norwood,London
Greater London
SE27 9DJ
0208 299 9999
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 98% | 98% | £140,000 | £895,000 |
| Lettings | 96% | 97% | £550 | £2,950 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 89 | 3 | 254 | 9 | 59 | 2 | 38 | 0 | 59 | 2 |
Areas covered
- SE27
- West Norwood
- SE21
- West Dulwich
- SE21
- Dulwich
- SE22
- East Dulwich
- SW2
- Tulse Hill
- SW16
- Streatham
- SE19
- Crystal Palace
- SE5
- Forest Hill
- Camberwell
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
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Apr 26,2018
Apr 26,2018
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Commited to finding a suited property for me.
Explained information in detail and clearly when asking for clarification.
Nice friendly team...
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Apr 26,2018
Apr 26,2018
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Always so very helpful and friendly.
Thank you for the wonderful work that you do on my behalf.
Completely trustworthy. Also, thank you for being so reliable...
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Good
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Nov 10,2017
Nov 10,2017
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Really good experience with this estate agents. Always got a quick friendly reply and issues were dealt with promptly.
Checking in and out of the property was made smooth for us and we had no hassle with deposits....
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Comment on agent fees
The fees were fair.
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Nov 10,2017
Nov 10,2017
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Fantastic work as always from the Property Manager at Zayaan. Northwood manage the property that I am a tenant in, and the property manager is timely and efficient in addressing repair and maintenance issues.
You couldn't ask for better service....
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Sep 19,2017
Sep 19,2017
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Duncan was great.
Honest,respectable and totally reliable.
Also very competitively priced.
We sold our flat in a very short space of time and received a very fair offer with no pressure to accept.
I have since recommended Northwood to a neighbour....
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Good
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Aug 25,2017
Aug 25,2017
1
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Duncan could not have been from more helpful from the moment we first made contact. He always seemed really respectful of the fact it was our home - it wasn't just a sales opportunity for him. He was also really flexible, taking our family life ...
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Very good value. The best!
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Jun 19,2017
Jun 19,2017
1
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Ryan was a caring and responsive estate agent. He helped us manage a sale between a vendor in Australia and ourselves in the UK. He was always available on the phone and offered guidance on what he felt were the best next steps. I would ...
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Jun 19,2017
Jun 19,2017
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We are really happy with the service we received from Ryan at Stephen James. He always turned up on time when we had meetings, and was happy to come and give us a valuation on our flat in the two years leading up to us ...
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Jun 13,2017
Jun 13,2017
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Ryan was a pleasure to deal with, always responding on time and easy to get hold of. we viewed many properties with him and bought a flat....
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Comment on agent fees
Didn't pay fees as we bought a property only.
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May 05,2017
May 05,2017
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Great Agents...No fuss with Northwood renting my property out. I instructed them to not contact me over trivial matters and just sort out any issues that arises. Unlike other agents, they comply to my wishes and let me get on with my life without ...
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Good
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May 03,2017
May 03,2017
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The team at Stephen James were extremely helpful especially since I was a first time buyer. The process took longer than expected solely due to the Vendor however this is where the great service from the Stephen James team kicked in. If it weren't for ...
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Mar 15,2017
Mar 15,2017
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We had a great service from Northwoods - they were very professional and kept us informed of progress in a timely manner...
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Comment on agent fees
We were very happy with the fee
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Jan 10,2017
Jan 10,2017
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Ryan Lee was very helpful and supportive and helped us securing a good flat for our purchase. I would happily recommend him to anyone....
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Sep 19,2016
Sep 19,2016
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Ryan was an exceptional help during a stressful wait for the move to finally go through. He made lots of calls to help move things along and to gain information for us when required. When he was not around the other members of the office ...
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Comment on agent fees
Agent fee was fine..had a preferential rate as had bought our house through them 7 years before.
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Sep 08,2016
Sep 08,2016
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We have been with Northwood for 3 years. Stuart has been continually helpful with suggestions on how to get the best rental for the house and with managing any difficult issues. The team are quick to respond to any questions and do a good job of ...
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Sep 08, 2016
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Thanks Gavin for the kind words. Its nice to hear confirmation that we are doing all that you expect. ...
Aug 24,2016
Aug 24,2016
1
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Duncan was friendly, proactive and helpful, assisting in many practical matters to ensure a smooth sale. We were impressed with the personal service offered by Northwood which has been so different from the 'chain store' experience of many high street agents. Good market knowledge also ...
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Comment on agent fees
very competitive rates
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Aug 24, 2016
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Many thanks for those kind words. I am pleased that we were able to substantiate the financial potential of this property for the vendor. ...
Aug 16,2016
Aug 16,2016
1
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My family and I are delighted to commend the excellent personal and professional services provided by Northwood and, particularly, Duncan Burge, I assisting us with the disposal of properties in our deceased Mother's estate. There were unexpected complications to unravel and resolved but their expertise ...
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Good
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Jul 27,2016
Jul 27,2016
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Stephen James is a excellent estate agents. James Metcalf sold our house within the 1st week it being on the market.
Very professional service and always available for advice.
Would definitely recommend to anyone who wants a trustworthy/professional agent....
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Comment on agent fees
Good fees
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Jul 20,2016
Jul 20,2016
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My partner and were new to the area. We saw a lot of houses and a lot of estate agents. We knew after the first viewing that we wanted the house Northwoods had listed, that Duncan Burge had showed us. We moved fast, as did ...
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Jul 20, 2016
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Many thanks for that kind review. I am glad that everything worked out so well in the end. ...
Feb 29,2016
Feb 29,2016
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Loved the service. This team were very friendly but professional. They knew the market and provided all the information that i needed to make a good financial decision. The viewings were not intrusive and the feedback was immediate. Any advice to improve viewings was also ...
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Comment on agent fees
very reasonable
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Feb 29, 2016
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I am pleased that all went well for this vendor. An open day can be a very effective way of maximising exposure and demand for a property. ...
Feb 24,2016
Feb 24,2016
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We entrusted the sale of our property to Northwood as Duncan and Stuart understood our needs and clearly demonstrate to have a thorough knowledge and expertise. It was very reassuring to see that they provided perfect advice and assisted us through every step of the ...
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Feb 24, 2016
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I'm so pleased that we were able to help facilitate this rather protracted sale. Many thanks for the kind words. ...
Feb 20,2016
Feb 20,2016
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Best estate agency ever. Very friendly and positive. All operators on the phone have been helpful and polite. Always there to help. Strongly recommend,always deliver a first class service....
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good
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Feb 17,2016
Feb 17,2016
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My sister and I were first time buyers and found Duncan and Northwood Estate agents were very helpful and provided good advice given the complexities of house purchasing. Duncan was polite, not too pushy and we felt that we were getting an honest opinion about ...
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Comment on agent fees
The agent's fees were fine. They seemed to be the going rate
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Feb 22, 2016
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We appreciate that the house purchasing process can be confusing for first time buyers, and we are very happy to provide support and advice as part of the service. ...
Feb 12,2016
Feb 12,2016
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I recently brought a property through Northwoods. I would not hesitate to use this agent again. Duncan Burge was helpful from the offset and kept me informed of the sale and purchase throughout. It wasn't a straightforward purchase, however Duncans regular communication made the process ...
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Feb 15, 2016
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I am very pleased that we were able to facilitate the process of this sale; regular communication is always vital. ...
Jan 27,2016
Jan 27,2016
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Duncan was extremly helpful throughout the process of selling my flat from start to finish. His advice was invaluable, and approach realistic and sensible (in my view). Thoroughly recommended!...
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Comment on agent fees
The fees were exceptionally reasonable.
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Jan 19,2016
Jan 19,2016
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When I approached Dulwich Northwood I was looking for a small , friendly , and , highly professional operation that could give me a very personal service , and , I am dellighted to say , that is exactly what Stuart Williams , Duncan Burge , and , their Team provided .
I would not ...
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Comment on agent fees
Very competitive Fees
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Jan 06,2016
Jan 06,2016
1
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I have no hesitation in recommending Ryan. Throughout a long, at times stressful and difficult process, he was unfailingly calm, polite, friendly and efficient. Thanks Ryan!...
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Comment on agent fees
The lowest I was quoted so good!
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Nov 04,2015
Nov 04,2015
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I was already renting through Stephen James estate agents and knew their rental guys to be friendly and efficient so felt confident buying through them too. Ryan, who deals with the sales, did not disappoint and was absolutely fantastic from start to finish.
I was ...
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Sep 22,2015
Sep 22,2015
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Ryan was incredibly helpful throughout the buying process. He kept me informed of all the changes to dates as and when they occurred. All questions were answered within 24 hours and he sorted out numerous visits to the property.
Very good customer demeanour throughout the process....
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Aug 31,2015
Aug 31,2015
2
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Emma was always polite and helpful. She guided me and my friends thtough the referencing process an kept us well updated at all times....
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
https://www.northwooduk.com/pages/complaint-handling-procedure
Last updated at 1:14 PM 22/01/2020 by allAgents
Best Letting Agent in SE27 
Best Letting Agent in London 
Best Letting Agent in Greater London 
