100% sales valuation accuracy
100% sales fee satisfaction
95% lettings valuation accuracy
95% lettings fee satisfaction
Northwood we go Over & Above to make sure you get the most out of your property.As a leading Bristol Estate Agents and Letting Agents, we're a professional team of local, friendly experts who are passionate about property. Our team is genuinely committed to guiding you through the process of ...
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Northwood we go Over & Above to make sure you get the most out of your property.
As a leading Bristol Estate Agents and Letting Agents, we're a professional team of local, friendly experts who are passionate about property. Our team is genuinely committed to guiding you through the process of letting or selling in a way that is as successful and stress-free. Our key goal has been to deliver outstanding customer service, due to this approach we are proud Gold Award winners for Estate Agency and Lettings in BS3 for the last 4 years. These awards are voted for by Landlords and Tenants who rate the services of their agent.
LETTINGS
For Landlords who are thinking of letting their property in Bristol and the surrounding areas, don't accept vacant periods or rent arrears on your property. Our Guaranteed Rent scheme gives you the certainty of a fixed monthly income; it takes all the risk and hassle away. We also offer a variety of property management schemes ranging from the traditional Fully Managed or our Tenant Find scheme. For a no obligation Market Appraisal of your rental property, call our team today.
SALES
We are straight-talking professionals who genuinely enjoy getting the best sale for their customers. So get in touch even if you are just considering selling and want some advice, would like a no obligation Market Appraisal or want to find out what the perfect sales package could look like for you.
TENANTS OR BUYERS
We believe that in order to achieve the right property for you it's vital to understand your particular needs to make the process as easy as possible. Our friendly team will work with you to achieve your goal. If you're a Tenant or Purchaser looking for your next home, take a look at the properties that are currently available, and give us a call.
As a leading Bristol Estate Agents and Letting Agents, we're a professional team of local, friendly experts who are passionate about property. Our team is genuinely committed to guiding you through the process of letting or selling in a way that is as successful and stress-free. Our key goal has been to deliver outstanding customer service, due to this approach we are proud Gold Award winners for Estate Agency and Lettings in BS3 for the last 4 years. These awards are voted for by Landlords and Tenants who rate the services of their agent.
LETTINGS
For Landlords who are thinking of letting their property in Bristol and the surrounding areas, don't accept vacant periods or rent arrears on your property. Our Guaranteed Rent scheme gives you the certainty of a fixed monthly income; it takes all the risk and hassle away. We also offer a variety of property management schemes ranging from the traditional Fully Managed or our Tenant Find scheme. For a no obligation Market Appraisal of your rental property, call our team today.
SALES
We are straight-talking professionals who genuinely enjoy getting the best sale for their customers. So get in touch even if you are just considering selling and want some advice, would like a no obligation Market Appraisal or want to find out what the perfect sales package could look like for you.
TENANTS OR BUYERS
We believe that in order to achieve the right property for you it's vital to understand your particular needs to make the process as easy as possible. Our friendly team will work with you to achieve your goal. If you're a Tenant or Purchaser looking for your next home, take a look at the properties that are currently available, and give us a call.
Latest Reviews
6th Sep 2024
reviewed by 'Happy client'
2nd Jul 2024
reviewed by 'Kate Marshall'
17th May 2024
reviewed by 'Adebola'
9th May 2024
reviewed by 'Portishead sale'
1st May 2024
reviewed by 'Tim'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £72,000 | £720,000 |
| Lettings | 95% | 95% | £360 | £2,700 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 82 | 1 | 204 | 5 | 16 | 0 | 12 | 1 | 10 | 0 |
Areas covered
- BS1
- Bristol
- BS2
- BS3
- BS4
- BS5
- BS6
- BS7
- BS8
- BS9
- BS10
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Oct 10,2022
Oct 10,2022
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My experience with Northwood was excellent. Matthew was very helpful and responsive keeping us up to date at all times. Nothing was too much trouble....
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Oct 06,2022
Oct 06,2022
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I have used Northwood for both Lettings and Sales and have found them very helpful, friendly, communicative and professional at all times.
A big thank you to Hannah Drummond, Matt Hodge and Matt Bingham for going that extra mile and making each process a lot ...
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Sep 18,2022
Sep 18,2022
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We would highly recommend Matthew Bingham and Northwood when choosing an agency to market your house. Matthew has been both thoughtful and innovative in his approach to selling our house. His advice during the selling process was wise and considered and his plain speaking has ...
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Sep 12,2022
Sep 12,2022
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Matthew Bingham was instrumental in helping us to secure our purchase property. He was professional, courteous when showing us round and nothing was too much trouble. He kept us informed throughout the process and did more than the agent we had employed to sell our ...
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Jul 22,2022
Jul 22,2022
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We had a great experience with the team at Northwood Bristol. They are all incredibly helpful and very speedy and informative with replies . Anne and Hannah handled our rental throughout and made the process very easy!
Great team, highly recommend....
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Jul 13,2022
Jul 13,2022
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Northwood made everything so easy. Exactly what I wanted. I didn't want to spend time looking for trades people to sort things out and Northwood have contacts in every trade. It was the perfect service! Easy, quick and friendly I would definitely recommend them. I ...
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Apr 22,2022
Apr 22,2022
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A stellar professional service!
Hannah, Mathew, David and the whole Bristol team really do a great job with various levels of services offered by Northwood. Its very reassuring to have their wealth of knowledge, experience and expertise to guide me when letting my property. I ...
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Feb 10,2022
Feb 10,2022
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Buying a house can sometimes be complicated but Mathew Bingham at Northwood guided us through the process with ease and professionalism. He was swift to answer all our concerns and kept us informed of all the developments, very happy from start to finnish. Many Thanks...
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Nov 09,2021
Nov 09,2021
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Northwood takes all the hassle out of being a landlord, allowing me to concentrate on more important things.
The Lettings team, Hannah, Lucy and Matt are all very professional and very easy to work with. Thanks guys!...
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Nov 08,2021
Nov 08,2021
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Lucy and Hannah were extremely helpful throughout the process and always easy to get in touch with. Documents were always sent to me on time and they were quick to respond to always my queries....
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Nov 07,2021
Nov 07,2021
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My experience with Northwood was excellent .
They worked with me to find the tenant who was right for me rather than rushing me to get their fee. They were efficient, friendly, polite,
and shared the most useful information enabling me to choose
a tenant more ...
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Oct 19,2021
Oct 19,2021
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I have used several agents previously to find me a tenant and manage the administration for them to move in as smoothly as possible. Other agents have never quite achieved this and there has always been something not quite right or left out.
Northwood are ...
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Sep 17,2021
Sep 17,2021
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Very professional staff, excellent service, my agent ‘Lucy Dearman’ is very friendly and very professional, and I really appreciate all her hard work! Northwoods estate agency is easy to use, no problems at all. I would highly recommends this agency to my family and friends.
...
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Sep 16,2021
Sep 16,2021
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We moved into a new property this month, the staff at Northwood made the move so easy and stress free. We are so grateful for all of the help and support you have given us. Lucy especially has gone above and beyond for us and ...
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Jul 22,2021
Jul 22,2021
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I have been very lucky to find Northwood agency to rent my 3 bedroom house. First I have met David for viewing, which treated me with respect and explained well all what I needed to know in very professional and friendly manner. After the viewing I ...
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Jul 08,2021
Jul 08,2021
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Northwoods were very helpful and professional. We had to find a property to let last minute and everything was sorted in a timely matter with no delays....
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Jun 09,2021
Jun 09,2021
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Lilly showed myself and my partner a property and made the whole application process easy and quick in what can be a stressful time renting a new property. Friendly staff who reply promptly, I would reccomend....
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May 28,2021
May 28,2021
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Thank you very much ?to the Northwood team to make everything easy for us. I recommend them, they are very professionals....
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May 27,2021
May 27,2021
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Matt was really helpful and very knowledgable of the property. He was happy to answer all questions and provided a lot of information....
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May 25,2021
May 25,2021
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Can't speak highly enough of Northwood's service and Matt Bingham in particular. He went 'above and beyond' throughout our home selling process and we couldn't be happier with the outcome!...
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May 25,2021
May 25,2021
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Very professional and efficient service from Matt at Northwood Bristol. Lots of updates and contact-our house sale has been smooth sailing....
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May 21,2021
May 21,2021
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I was undecided about whether to use a letting company, a friend recommended Northwood and they have been brilliant to work with. Stress free. Highly recommend...
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May 20,2021
May 20,2021
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Very professional team, everyone was really helpful which made the move a lot easier. Lily and Hannah were very efficient and we appreciated their effort and we are happy in our new home....
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May 19,2021
May 19,2021
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Excellent service. Profesional, fast and with 0 hassle. The whole process was around 4 days from start to finish. Can’t fault the service. Lilly, and hanna were outstanding and I would recommend Northwood to anyone looking to move towards west England...
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May 18,2021
May 18,2021
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Lily was very friendly and upbeat, which kept us fully engaged throughout the viewing. She had answers to all of our questions (and there were a lot of them), and the letting process in general has been relatively straightforward and not tedious....
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May 18, 2021
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Thank you, for the lovely review. ...
May 18,2021
May 18,2021
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Really helpful and fast to respond to all questions or issues, would recommend to anyone looking to rent in Bristol....
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May 18, 2021
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Thank you for the lovely review, I really appreciate this. ...
May 17,2021
May 17,2021
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Lily at Northwood has been excellent. She has been responsive when answering queries. She has also kept me informed at each stage of the rental which as a new customer is very reassuring....
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May 18, 2021
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Thank you Aimiee. ...
May 02,2021
May 02,2021
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Pluses: Good communication. Weekly cleaning really come every week. They care about review so what is tenants opinion Minuses: Cleaner could do better. Candidate references needs to be checked more deeply in my opinion...
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May 20, 2021
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Hi Marta,
It's good to hear the cleaner is consistent and you are happy with our communication, your comments on the standard of cleaning has been reported to the property manager.
Thank you. ...
Apr 30,2021
Apr 30,2021
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They are a great estate agency, the staff are very helpful and friendly. If any issues, they will attend fast....
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Apr 29,2021
Apr 29,2021
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I have been renting through Northwood for over a year. They have provided excellent service in dealing with issues with the property, with good communication and prompt responses throughout the process....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Complaint Handling Procedure
Northwood aims to run a high calibre lettings and estate agency business. Whilst we do our best to operate in a professional way and to the highest standards, it is possible that you may be unhappy about how we have dealt with a particular situation.
We have a standard procedure for handling complaints which is as follows:
1. Making an initial complaint
Each office is independently owned and operated and has a local Director who will be, in part or in whole, an owner of the branch. In the first instance your complaint should be directed in writing to the local Director. He or she has an honest and sincere desire to resolve your complaint as soon as possible and should respond within ten working days.
2. Making a formal complaint
If for whatever reason you remain dissatisfied then you should write or email us. Please provide full written details of your complaint and copies of any supporting evidence. The Complaints Officer, who will provide an independent review of the complaint, will investigate your complaint.
Write to us
FAO The Complaints Officer
Northwood GB Limited
The Main Barn, Cams Hall Estate
Fareham, Hampshire
PO16 8UT
E-mail us
[email protected]
3. Receiving your complaint
We will acknowledge the receipt of this written complaint within three working days and explain our process for resolving it.
4. Resolving your complaint
We will then investigate your written complaint as soon as possible and write to you as soon as we have completed our investigation. This process should take 15 working days. In our letter (the final viewpoint letter) we will explain:
?The outcome of our investigation
?What we will do to put things right if we have made a mistake
5. Property Ombudsman Review
If you are still unhappy at this stage, you have the option to take your complaint to the Property Ombudsman within six months of the date of the final viewpoint letter. The Property Ombudsman will not investigate any complaint that has not followed the in-house complaints process. Further details of the Property Ombudsman are available at www.tpos.co.uk
Last updated at 11:11 AM 09/11/2021 by allAgents
Northwood aims to run a high calibre lettings and estate agency business. Whilst we do our best to operate in a professional way and to the highest standards, it is possible that you may be unhappy about how we have dealt with a particular situation.
We have a standard procedure for handling complaints which is as follows:
1. Making an initial complaint
Each office is independently owned and operated and has a local Director who will be, in part or in whole, an owner of the branch. In the first instance your complaint should be directed in writing to the local Director. He or she has an honest and sincere desire to resolve your complaint as soon as possible and should respond within ten working days.
2. Making a formal complaint
If for whatever reason you remain dissatisfied then you should write or email us. Please provide full written details of your complaint and copies of any supporting evidence. The Complaints Officer, who will provide an independent review of the complaint, will investigate your complaint.
Write to us
FAO The Complaints Officer
Northwood GB Limited
The Main Barn, Cams Hall Estate
Fareham, Hampshire
PO16 8UT
E-mail us
[email protected]
3. Receiving your complaint
We will acknowledge the receipt of this written complaint within three working days and explain our process for resolving it.
4. Resolving your complaint
We will then investigate your written complaint as soon as possible and write to you as soon as we have completed our investigation. This process should take 15 working days. In our letter (the final viewpoint letter) we will explain:
?The outcome of our investigation
?What we will do to put things right if we have made a mistake
5. Property Ombudsman Review
If you are still unhappy at this stage, you have the option to take your complaint to the Property Ombudsman within six months of the date of the final viewpoint letter. The Property Ombudsman will not investigate any complaint that has not followed the in-house complaints process. Further details of the Property Ombudsman are available at www.tpos.co.uk
Best Estate Agent in BS3 
