Ashford, TN23
4.9/5, 228 reviews
96% recommended
96% sales valuation accuracy
99% sales fee satisfaction
100% lettings valuation accuracy
97% lettings fee satisfaction
Northwood was founded in 1995 in Portsmouth but now has a national network of branches from Aberdeen to Plymouth and from Cardiff to Norwich. We operate a high calibre letting, estate agency and financial services business and we are renowned for our unique Guaranteed Rental Income Scheme that is not an ... show more Northwood was founded in 1995 in Portsmouth but now has a national network of branches from Aberdeen to Plymouth and from Cardiff to Norwich. We operate a high calibre letting, estate agency and financial services business and we are renowned for our unique Guaranteed Rental Income Scheme that is not an insurance policy. Contact us now!


Northwood was founded in 1995 in Portsmouth but now has a national network of branches from Aberdeen to Plymouth and from Cardiff to Norwich. We operate a high calibre letting, estate agency and financial services business and we are renowned for our unique Guaranteed Rental Income Scheme that is not an insurance policy.

With over 85 offices nationwide, 20 years of experience and tens of thousands of clients, Northwood are delighted to have a local office in the heart of Ashford, Kent.
Northwood offer a full range of sales and lettings services but are best known for the Guaranteed Rent service - the perfect 'let and forget' solution for busy landlords who want a fixed rental income each and every month.

At Northwood Ashford, we have made it our mission to offer the best estate agency, lettings and property services in the market and take great pride in our commitment to customer service. Our core values are Service, Integrity and Value, this is at the heart of everything we do. Give us a try and WE WON'T LET YOU DOWN.

Opening Hours
Address

Northwood
Bridgewater House, 4 Victoria Road
Ashford
Kent
TN23 7AJ
01233 229788

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 96% 99% £145,000 £2,800,000
Lettings 100% 97% £375 £2,400
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
39 1 78 3 57 0 40 3 6 1
Areas covered
  • TN23
  • TN230
  • Kent
  • TN24
  • TN25
  • TN26
  • TN27
  • TN28
  • TN29
  • TN30
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Members of
ARLA TPOS DPS SAGEagent
Latest Properties
Images & Videos

“Professional service...”

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Dec 11,2018
Minithumbdown
By: 'Behar'
Dec 11,2018
0 people found
this helpful
The service received was great.Garvin did a great job.He was friendly and polite and was always really helpful.Thank you...
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Comment on agent fees
Good
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By: Northwood Ashford
Jan 08, 2019
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Dear Behar, You have been a joy to work with from day one and for that we say thank you. We also appreciate your feedback and hope we will continue to offer you a seamless service. Please do not hesitate to contact us for any future assistance you may require. Kind regards Northwood Team ...

“Great Service...”

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Dec 05,2018
Minithumbup
By: 'Janice'
Dec 05,2018
0 people found
this helpful
Gavin is very friendly, he knows exactly what is needed and gets the job done! He has an excellent knowledge base too....
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Good
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By: Northwood Ashford
Jan 08, 2019
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Dear Janice, Thank you for taking time share your feedback. We love making our clients happy and helping them every step of the way. Your feedback has been passed to Gavin and he is pleased that to have been of help. Please do not hesitate to contact us again in the future, we are here to help. Kind regards Northwood Team ...

“Mr D Ware...”

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Nov 11,2018
Minithumbup
By: 'David'
Nov 11,2018
0 people found
this helpful
We were pleased to have the backing from all the staff at Northwood Ashford throughout the sale of our property, It is fair to say that all through the frustrating conveying problems the staff at Northwood kept their cool and managed to keep everyone in ...
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Comment on agent fees
Good
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By: Northwood Ashford
Nov 22, 2018
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Dear Dave, It was a pleasure to be at your service and thank you for choosing our sales services at Northwood Ashford. All the team are delighted with your positive feed. Please do not hesitate to contact us again for any future assistance you may require. Kind regards Northwood Ashford ...

“Absolutely great service. Gavin, Mark and the entire team were brilliant 10/10...”

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Nov 01,2018
Minithumbup
By: 'Debs'
Nov 01,2018
0 people found
this helpful
Would highly recommend this agent. Great customer service. The entire team especially Gavin and Mark were so helpful in getting my house sold swiftly at a good price....
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Comment on agent fees
The agent fee was ok.
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By: Northwood Ashford
Nov 22, 2018
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Dear Debbie, Thank you for choosing our sales services at Northwood Ashford. All the team are delighted with your positive feedback and you made it so easy for us to make this transaction a success. Please do not hesitate to contact us again for any future assistance you may require. Kind regards Northwood Ashford ...

“Property...”

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Oct 30,2018
Minithumbup
By: 'Rizwan'
Oct 30,2018
0 people found
this helpful
Professional, Sincere, Quick to respond and easy to Understand. I have been working with Gavin for about 2 months and he is very very professional in what he does....
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By: Northwood Ashford
Jan 08, 2019
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Dear Rizwan, Many thanks for taking time to share your review, which has been passed on to the team especially Gavin who is delighted to have been of great service to you. We look forward to working with you again in the near future but please do not hesitate to contact us for any assistance at all you may require. Kind regards Northwood Team ...

“Friendly team, responsive and helpful...”

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Oct 29,2018
Minithumbup
Patience
By: 'Cmb57'
Oct 29,2018
0 people found
this helpful
Northwood Ashford secured me a rental property very quickly and allowed me to fast track my move in date. They were very warm and welcoming, genuinely very likeable people. Despite the property's many failings, they handled my queries swiftly and with respect. I felt easily ...
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Comment on agent fees
Reasonable fees
Was this helpful? Yes
By: Northwood Ashford
Jan 08, 2019
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Dear Cmb57, Many thanks for your feedback and it was such a pleasure being at your service. We aim to make our clients feel welcome and looked after and am pleased that we achieved this. We hope that someday when you are back in Kent, we will be able to assist you again. We wish you the very best for the future. Warm Regards Northwood Team ...

“Gavin was great went the extra mile to help me communication was great...”

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Oct 21,2018
Minithumbup
By: 'Trevor'
Oct 21,2018
0 people found
this helpful
Gavin was great good communication fast turn around very efficient could have asked for more good communication also following the move to ensure everything was satisfactory...
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Comment on agent fees
Agent fees were good
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“Fantastic staff very helpful and easy to work with...”

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Oct 11,2018
Minithumbup
By: 'D'
Oct 11,2018
0 people found
this helpful
It was a pleasure dealing with this very polite friendly and helpful team, I would recommend Northwood to anyone as this was my first time renting a property and they made it so smooth and easy for me I can't thank them enough...
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Comment on agent fees
Good
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By: Northwood Ashford
Jan 08, 2019
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Dear Ellis, Thank you for taking time to share the experience you had with Northwood. It was a pleasure to work with you too and you made our job very exciting. We hope that when next you are back in Ashford we will have the pleasure in assisting you again. We wish you the very best for the future. Kind regards Northwood Team ...

“Professionalism and Competence...”

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Oct 08,2018
Minithumbup
Patience
Gavin
By: 'Ernest'
Oct 08,2018
0 people found
this helpful
Garvin and Patience were extremely supportive and efficient throughout the entire purchase process of our property. They kept us up-to-date on every single development regarding our purchase, making the process less stressful. We are highly grateful for their assistance and highly recommended their services....
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By: Northwood Ashford
Jan 08, 2019
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Dear Ernest & Anitha, Thank you for your choosing Northwood during the purchase of your property. You were a joy to work with and we thank you for your lovely feedback which has been passed on to the team especially Gavin and Patience who are delighted. Please do not hesitate to contact us for any future assistance you may require. Best wishes, Northwood Team ...

“Property sale...”

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May 28,2018
Minithumbup
By: 'V'
May 28,2018
0 people found
this helpful
The agents marketed the property well and there was good communication throughout the sale. A very friendly and professional service...
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Comment on agent fees
Fees were very reasonable
Was this helpful? Yes
By: Northwood Ashford
Jan 08, 2019
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Dear Norman, Many thanks for your lovely feedback on your experience with Northwood. Comments like these spur us on to continue giving our best at all times. We look forward to being at your service again in future. With Best Wishes, Northwood Team ...

“Sales...”

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May 06,2018
Minithumbup
By: 'Darren'
May 06,2018
0 people found
this helpful
Thank you to all staff at Northwood. Recently sold our family home and the Northwood team helped us throughout the process. Very helpful, friendly and professional. Thank you all....
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Comment on agent fees
Good
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By: Northwood Ashford
Jan 08, 2019
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Dear Darren, Thank you for your lovely feedback which we very much appreciate. It feels us with pride when our customers appreciate our efforts and shout about it. Please do not hesitate to contact us in the future for any assistance you may require. We will be glad to help. Kind regards Northwood Team ...

“Best of both worlds...”

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Mar 17,2018
Minithumbup
Patience
By: 'Myra'
Mar 17,2018
2 people found
this helpful
I chose Northwood in April 2017 to be my letting agent. I did not know anything about renting out properties and went into three agents in Ashford, two of which did not seem interested. I met The manager, who told me everything that I should know. ...
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Comment on agent fees
Satisfied
Was this helpful? Yes
By: Rebecca Bridges
Mar 17, 2018
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Dear Myra, Thank you for taking the time to share your positive customer experience with Northwood Ashford. We are very delighted with your feedback and thank you for giving us the opportunity to be at your service. Please do not hesitate to contact us again for any future assistance you may require Kind regards Rebecca Bridges ...

“Northwood Ashford...”

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Mar 16,2018
Minithumbup
By: 'Ki.'
Mar 16,2018
2 people found
this helpful
What fantastic people all of them, very friendly, helpful, team. Highly recommend anyone that wishes to buy, rent or have them work on your behalf to sell, rent your property for you to go with this company....
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Comment on agent fees
Good.
Was this helpful? Yes
By: Rebecca Bridges
Mar 19, 2018
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Dear Ki, Thank you for taking the time to share your positive customer experience with Northwood Ashford. We are very delighted with your feedback and thank you for giving us the opportunity to be at your service. Please do not hesitate to contact us again for any future assistance you may require Kind regards Rebecca Bridges . ...

“I was living overseas at the time and the team ......”

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Oct 31,2017
Minithumbup
By: 'Nicola'
Oct 31,2017
1 people found
this helpful
I was living overseas at the time and the team were really helpful in getting everything set up. Anytime, during my rental if I need anything they were always available on the other side of the phone or email and always worked quickly to get ...
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Comment on agent fees
Fees are Fees its just part of process of renting and buying houses
Was this helpful? Yes

“When I first contacted the branch, I got excellent welcome. ......”

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Oct 05,2017
Minithumbup
By: 'Moody'
Oct 05,2017
0 people found
this helpful
When I first contacted the branch, I got excellent welcome. Angelina was assigned to assist me in the process of letting. She is professional and very helpful. Angelina has explained every step until I moved into the property....
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Comment on agent fees
good
Was this helpful? Yes
By: Northwood Ashford
Jan 08, 2019
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Dear Moody, Many thanks for your lovely review of your experience with Northwood. We are pleased that you found the team professional and friendly especially Angelina who is pleased. Please do not hesitate to contact us for any future assistance you may require. Best Wishes Northwood Team ...

“They are both very supportive and very friendly. Always respond ......”

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May 16,2017
Minithumbup
By: 'Danni'
May 16,2017
0 people found
this helpful
They are both very supportive and very friendly. Always respond my emails promptly and gave me great recommendations on the law firm too. Very professional....
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By: Patience Simpson
May 17, 2017
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Many thanks Danni for sharing your experience about the service you received from Northwood Ashford. We pride ourselves in the service we offer and our ultimate aim is to make our customers happy so thank you for giving us the chance to be at your service. Please do not hesitant to contact us again for any future assistance you may require. Kind regards Patience ...

“Just wanted to say a big thank you for the ......”

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May 10,2017
Minithumbup
By: 'Harvey'
May 10,2017
0 people found
this helpful
Just wanted to say a big thank you for the work you did on my recent property sale, you guys were brilliant. You got me the price that I wanted, and managed the whole process efficiently and effectively. I can't thank you enough and wish ...
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By: Patience Simpson
May 10, 2017
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Dear Harvey, Many thanks for taking time to share your positive customer experience with Northwood Ashford. We are very delighted with your feedback and thank you also for giving us the opportunity to be at your service. Please do not hesitate to contact us again for any future assistance you may require. Best wishes, Patience ...

“After a bad experience as a landlord with another agent ......”

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Jan 26,2017
Minithumbup
By: 'Mike'
Jan 26,2017
1 people found
this helpful
After a bad experience as a landlord with another agent the team at Northwood Ashford were really helpful, friendly and professional in sorting everything out and finding new tenants. Would highly recommend them....
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Comment on agent fees
Fees are fair - especially rent guaranteed. Cheapest is not always best!
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By: Northwood Ashford
Jun 12, 2017
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Many thanks Mike for your positive feedback and thank you for giving us the opportunity to be at your service. Please do not hesitate to contact us for any future assistance you may require. Kind regards Northwood Ashford ...
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Last updated at 11:15 AM 05/07/2018 by allAgents

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Northwood

Branch - Ashford, TN23