96% sales valuation accuracy
99% sales fee satisfaction
100% lettings valuation accuracy
97% lettings fee satisfaction
Northwood was founded in 1995 in Portsmouth but now has a national network of branches from Aberdeen to Plymouth and from Cardiff to Norwich. We operate a high calibre letting, estate agency and financial services business and we are renowned for our unique Guaranteed Rental Income Scheme that is not an ...
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Northwood was founded in 1995 in Portsmouth but now has a national network of branches from Aberdeen to Plymouth and from Cardiff to Norwich. We operate a high calibre letting, estate agency and financial services business and we are renowned for our unique Guaranteed Rental Income Scheme that is not an insurance policy. Contact us now!
Northwood was founded in 1995 in Portsmouth but now has a national network of branches from Aberdeen to Plymouth and from Cardiff to Norwich. We operate a high calibre letting, estate agency and financial services business and we are renowned for our unique Guaranteed Rental Income Scheme that is not an insurance policy.
With over 85 offices nationwide, 20 years of experience and tens of thousands of clients, Northwood are delighted to have a local office in the heart of Ashford, Kent.
Northwood offer a full range of sales and lettings services but are best known for the Guaranteed Rent service - the perfect 'let and forget' solution for busy landlords who want a fixed rental income each and every month.
At Northwood Ashford, we have made it our mission to offer the best estate agency, lettings and property services in the market and take great pride in our commitment to customer service. Our core values are Service, Integrity and Value, this is at the heart of everything we do. Give us a try and WE WON'T LET YOU DOWN.
Northwood was founded in 1995 in Portsmouth but now has a national network of branches from Aberdeen to Plymouth and from Cardiff to Norwich. We operate a high calibre letting, estate agency and financial services business and we are renowned for our unique Guaranteed Rental Income Scheme that is not an insurance policy.
With over 85 offices nationwide, 20 years of experience and tens of thousands of clients, Northwood are delighted to have a local office in the heart of Ashford, Kent.
Northwood offer a full range of sales and lettings services but are best known for the Guaranteed Rent service - the perfect 'let and forget' solution for busy landlords who want a fixed rental income each and every month.
At Northwood Ashford, we have made it our mission to offer the best estate agency, lettings and property services in the market and take great pride in our commitment to customer service. Our core values are Service, Integrity and Value, this is at the heart of everything we do. Give us a try and WE WON'T LET YOU DOWN.
Latest Reviews
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reviewed by 'George'
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reviewed by 'Elizabeth'
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reviewed by 'Emma'
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reviewed by 'MT'
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reviewed by 'Dr. Jag'
16th Nov 2024
reviewed by 'Matthew'
Opening Hours
Address
Northwood
Bridgewater House, 4 Victoria Road
Ashford
Kent
TN23 7AJ
01233 229788
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 96% | 99% | £145,000 | £2,800,000 |
| Lettings | 100% | 97% | £375 | £2,400 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 39 | 1 | 78 | 3 | 57 | 0 | 40 | 3 | 6 | 1 |
Areas covered
- TN23
- TN230
- Kent
- TN24
- TN25
- TN26
- TN27
- TN28
- TN29
- TN30
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Aug 18,2020
Aug 18,2020
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First of all I would like to give a massive thank you to our Sales Negotiator, Gavin Gravenzande. He was an outstanding professional during and throughout the negotiations. We are extremely pleased with his work, he has carried out his duties and beyond to assist ...
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Aug 01,2020
Aug 01,2020
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I have experienced a number of estate agents recently and over the years. When choosing a new estate agent in Ashford I tried out three. Northwood stood out for me in the first five seconds, a lovely greeting from the person in the office and ...
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Jul 05,2020
Jul 05,2020
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I had to move out in a bit of a hurry and this was during lockdown too, they were very understanding and they took all the essential info and processed everything in great time and got me moved in within a few days. Very approachable ...
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May 18,2020
May 18,2020
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Our property manager Patience at the Northwood Ashford branch has done a fantastic job over the last few years in keeping both myself and the tenants happy. She has constantly gone above and beyond in doing this and every issue we have ever had has ...
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May 17,2020
May 17,2020
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Patience and the team at Northwood have been brilliant. Always accommodating, helpful and efficient to assist with any queries. We have used the team to let our property, and the team have been great. Even during these recent pressing times the service from the team ...
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May 17,2020
May 17,2020
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These are professionals that have that human touch which makes it So much easier to deal with than most agents I have come across....
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Apr 29,2020
Apr 29,2020
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I do not even have the words to tell you how grateful I am for all the help I got from Patience Simpson and Northwood Team! They literally saved me when the Travelodge team gave me a 12-hour notice before closing down. With Patience's help, ...
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Apr 28,2020
Apr 28,2020
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Northwood have been exceptional with me finding a place to live. Especially considering I am on the benefits system and have been met with multiple judgments which is very hard especially during this hard time.
I’m so grateful for Patience and her help! I ...
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Mar 10,2020
Mar 10,2020
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Incredible customer care and service from the Ashford Northwood Branch. The lettings team are second to none, namely Zoe, who worked incredibly hard to have me and my family moved into a property in a small time frame.
Cannot fault, nor thank enough....
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Feb 17,2020
Feb 17,2020
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Northwood staff were very professional and quickly got to know me as a landlord. They were a vast improvement on a previous agent. They were always approachable, well organised and able to offer advice when required.All for a reasonable price. Patience at the Ashford ...
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Feb 17,2020
Feb 17,2020
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It was a lovely encounter with Northwood Estate agents. My 3 children and husband fell in love with the property we bought from the minute they set an eye on it.
Gavin made it so plain sailing. Communication was very much both ways, if I hear ...
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Feb 05,2020
Feb 05,2020
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Excellent customer service. Patience is very helpful and prompt. Glad I chose Northwood. I'm guaranteed hassle free service by Patience and her dedicated team....
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Dec 03,2019
Dec 03,2019
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Excellent service provided by the Gavin and the Northwood estate agency team. Was very quick buy. Would highly recommend this company....
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Nov 16,2019
Nov 16,2019
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Completely professional in everything......quite simply, they do what they say they will do and always keep you informed at every stage of the sale process. Before and after viewing communication just excellent. This was an interesting sale in a difficult market place......their persistence ...
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Sep 19,2019
Sep 19,2019
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Northwood was our first letting agency and to be honest we had no experience with any other agencies before them. Patience Simpson from the team helped us in so many ways throughout our tenency period, she was very friendly and helpful and also someone we ...
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Sep 05,2019
Sep 05,2019
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I can't recommend Northwoods enough! The wonderful Mark & Gavin have gone above and beyond for us selling our house and have also sold my parents house. They work incredibly hard, and I had many estate agents come to view our house in the beginning but ...
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Jun 28,2019
Jun 28,2019
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A huge thank you to The Northwood Ashford team, selling our house under the conditions we faced was tough but made so much easier thanks to the effort and support given by Gavin. Also, the rental agreement offered by Northwood i cannot fault their service ...
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Jun 02,2019
Jun 02,2019
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Just wanted to thank the team in Ashford branch especially Gavin Gravenzande for his hard work selling our home of 22 Fairview Drive, we can't speak highly enough for his total professional approach, many thanks indeed, Tony and Anna....
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Good
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May 28,2019
May 28,2019
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Excellent service from Gavin and the team, would highly recommend. Helped use purchase our first house and we're very happy....
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Comment on agent fees
Did not pay fees directly to the agent as a purchaser.
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May 23,2019
May 23,2019
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Gavin point on the right direction and Mark was always there to help & assist as well as gave detail information on property....
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n/a
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May 20,2019
May 20,2019
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Mark provided a balanced and sensible approach to the review of the premises and sale price and Gavin kept me informed through the whole process....
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Comment on agent fees
They what they are.
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Apr 18,2019
Apr 18,2019
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We valued Mark's knowledge and experience of the market, Gavin's support after the sale had been agreed. They provided us with a very professional service always kept us informed and we highly recommend them....
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Excellent Service
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Mar 22,2019
Mar 22,2019
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Northwood sold my house quickly.
They were friendly and helpful throughout the process.
They ensured communication was up to date and regularly contacted us to ensure things were ok for a smooth sale....
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Comment on agent fees
Fees were as expected.
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Mar 17,2019
Mar 17,2019
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We had a very positive experience with Mark Hoyle and Northwood. Proactive, professional, experienced and knowledgeable, the service provided was faultless and is highly recommended....
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Comment on agent fees
The agent’s fees were competitive.
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Mar 14,2019
Mar 14,2019
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The staffs are very supportive and helpful gave me comfortable inviroment and active with updates if I don't understand they explain me until I did understand I was welcomed anytime in office hours got the quick response of my mail and phone thank you so ...
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Mar 14, 2019
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Am very happy with the service of Northwood advisers ...
Mar 02,2019
Mar 02,2019
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We found Mark and Gavin to be both highly professional and knowledgeable when it came to valuing and selling our property.
Their friendly and helpful manner really went a long way in relieving what could have been a very stressful experience.
Thank you both for ...
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Jan 14,2019
Jan 14,2019
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Having been let down by another letting agent, Neil took over management of my properties and dealt with complex problems obtaining possession for me. He then project managed the repair and refurbishment, dealing with various trades to bring the properties back to a good standard ...
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Jan 07,2019
Jan 07,2019
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Let out my property with Northwood fully managed and came back to missing white goods and tools; screws and picture hooks in the walls; damaged kitchen work surface and front door lock; and a shed full of the tenants rubbish.
When I looked into this ...
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Comment on agent fees
Paying for a service you don’t get is always bad
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Jan 06,2019
Jan 06,2019
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From the outset Northwood were very professional from Mark who valued our property through to Gavin who dealt with the sale.
Good communication with us throughout the procedure....
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Comment on agent fees
competitive fees against other agents %
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Jan 08, 2019
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Dear Trevor,
Thank you for giving us the opportunity to be at your service. Your feedback is important and Mark and Gavin are pleased that you had a positive experience with them.
Please do not hesitate to contact us again for any future assistance you may require.
Best Wishes
Northwood Team ...
Dec 17,2018
Dec 17,2018
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Gavin and Mark Hoyle went above and beyond to support us in our property sale. They were professional, friendly and we always knew they were doing their utmost to get us the best sale price. They have great expertise and give good advice. It always ...
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Comment on agent fees
Very reasonable. They worked tirelessly for the fee.
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Jan 08, 2019
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Dear Eileen Q,
We Can only begin by say thank you for such a fantastic feedback and this has been passed on to the team especially Mark and Gavin who are delighted.
Feedback like yours makes it worthwhile for our team to strive to go over and above for our clients always.
We are pleased that you found Mark and Gavin friendly yet professional and they are also grateful for the lovely treats that always awaited them.
Finally, thank you for recommending us, it means a lot to us.
Please do n ...
Gavin
Natalie
Bethany
Joshua
Emma
Rachael
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Last updated at 11:15 AM 05/07/2018 by allAgents
Best Letting Agent in Ashford 
