94% sales valuation accuracy
98% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
Mortimers have been selling property successfully for over eighty years and are recognised as one of the most highly respected estate agencies in the East Lancashire area. With our network of five offices we have an enviable market share and are proud to offer everything from modest first time buyer ...
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Mortimers have been selling property successfully for over eighty years and are recognised as one of the most highly respected estate agencies in the East Lancashire area. With our network of five offices we have an enviable market share and are proud to offer everything from modest first time buyer homes, to the most prestigious residencies in the area.
We take the very best qualities from our traditional estate agency background and exceptional service values and combine them with a modern approach, making us an agent of the highest standing with an impressive register of active buyers and tenants.
Our valuable and extensive local knowledge enables us to specialise in all kinds of property matters. We particularly recognise the value of professional qualifications in an industry where these are not compulsory.
At Mortimers we focus on delivering a professional, personalised service to achieve the best possible outcome for our customers. We are expert property specialists with in-depth local knowledge and a proven track record of success in even the most challenging markets. Our approach is enthusiastic, proactive and realistic. We are justifiably proud of our entire Mortimers’ team who, individually and collectively, promote and passionately preserve our highly respected brand.
We take the very best qualities from our traditional estate agency background and exceptional service values and combine them with a modern approach, making us an agent of the highest standing with an impressive register of active buyers and tenants.
Our valuable and extensive local knowledge enables us to specialise in all kinds of property matters. We particularly recognise the value of professional qualifications in an industry where these are not compulsory.
At Mortimers we focus on delivering a professional, personalised service to achieve the best possible outcome for our customers. We are expert property specialists with in-depth local knowledge and a proven track record of success in even the most challenging markets. Our approach is enthusiastic, proactive and realistic. We are justifiably proud of our entire Mortimers’ team who, individually and collectively, promote and passionately preserve our highly respected brand.
Latest Reviews
9th Dec 2020
reviewed by 'Lorna'
25th Nov 2020
reviewed by 'Laura'
5th Oct 2020
reviewed by 'Heather'
20th Dec 2019
reviewed by 'BETHANY'
Opening Hours
Address
Mortimers Estate Agents
39 King Street
Whalley
Lancashire
BB7 9SP
01254 825556
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 94% | 98% | £125,000 | £750,000 |
| Lettings | 0% | 0% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 0 | 33 | 0 | 20 | 0 | 1 | 0 |
Areas covered
- BB8
- BB12
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Jan 03,2019
Jan 03,2019
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I recently sold my house through Mortimers Estate Agents in Whalley. Many thanks to Helen Joy and Phillipa for their help advice and support through the whole process from start to completion. Great service....
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Comment on agent fees
Reasonable
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Jan 03, 2019
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Thank you so much for your kind review. It was a pleasure to be able to sell your property for you and we hope you will be very happy in your new home. ...
Dec 10,2018
Dec 10,2018
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Joy ,Jason and the team at Mortimers / Fine and Country Whalley, were very professional and helpful from the outset.
Thorough in getting to know us and the property, listening too and acting on our thoughts and concerns with regards to the listing.
At all stages ...
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Good
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Jan 11, 2019
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Many thanks for your very kind words, and we wish you all the best in your onward move. ...
Nov 22,2018
Nov 22,2018
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Recently sold the family home - Helen and the Mortimers team did a great job getting everything in place, manging the prospective buyers, providing advice re accepting an offer and then managing the communication process through to final completion. Super service, great advice and top ...
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Nov 22, 2018
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Thank you very much for your kind words. It has been a pleasure working with you and Christine. Best wishes to you both ...
Oct 01,2018
Oct 01,2018
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We received great customer service, we were always informed of all goings with regards to marketing and the feedback from the viewings was received instantly. During the sale the process with Joy was easy and we would recommend to anyone....
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Sep 10,2018
Sep 10,2018
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I couldn't recommend Helen Jones highly enough. Buying a house for the first time can be a daunting experience and the support of a knowledgeable estate agent can be all that's needed to take away this worries. Helen shared her extensive professional experience freely to ...
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Sep 18, 2018
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Dear Kelly, thank you so much for your kind comments. It was a pleasure to help you and I hope you are now settling into your new home. Best wishes Helen ...
Aug 31,2018
Aug 31,2018
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First class service from Lois and Helen at the Whalley office from start to finish. The communication was excellent, Thank you....
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Comment on agent fees
No problem with the fees as it was a job well done.
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Aug 31, 2018
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Thank you for your kind comments. It was a pleasure dealing with you and we're so pleased the sale went through smoothly. All the best to you. Kind regards from Lois & Helen. ...
Aug 06,2018
Aug 06,2018
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Despite of having to deal with the very trying sellers Joy managed to keep us all on track.
I have bought and sold many properties, both commercial and residential and have not come across anyone who was more attentive and committed.
I would thoroughly recommend ...
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NA
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Aug 08, 2018
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Many thanks for your kind words and I'm sure you'll be delighted with your new home.
All the best
Joy ...
Jul 17,2018
Jul 17,2018
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I recently purchased a house advertised by Mortimers. There were various issues and delays through no fault of the estate agent, however, Helen Jones was fantastic throughout the whole process from liaising with solicitors, speaking with vendors and keeping us updated right up until completion. ...
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N/A
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Jul 14,2018
Jul 14,2018
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Many thanks to all the team at the Whalley office for their hard work in dealing with the sale of my house.
My special thanks go to Lois and Helen. They acted very efficiently and professionally throughout the whole process.
The sale went through very ...
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Comment on agent fees
A fair price for an excellent job. I have no complaints.
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Jul 16, 2018
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Thank you very much Graham for your kind review. Best wishes for the future, Helen ...
Jul 06,2018
Jul 06,2018
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Excellent service, kept us upto date with viewings, and their responses. Even though it seems to have been a long drawn out process, through nobodies fault, we got there in the end. Although I`ve hi-lighted Lois, all the staff at the Whalley branch and ...
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Comment on agent fees
Fair
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Jul 07, 2018
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Thank you Colin for your lovely comments. You did your share of running around as well which was much appreciated. We wish you and your brother all the best for the future. You can sit back and relax a bit now! ...
May 18,2018
May 18,2018
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Thank you to the lovely staff at the Whalley Branch for dealing with the sale of our mother's property. It was lovely to hear Helen's cheery voice keeping us updated with every eventuality.
Also a big thank you to Philippa from the Clitheroe branch for ...
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Comment on agent fees
Good value for money, especially with all the time and effort the staff put in helping the house sell
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May 21, 2018
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Angela, thank you so much for your review. It's been a pleasure dealing with yourself and Graham and we wish you both all the best in the future. Many thanks Helen ...
Apr 26,2018
Apr 26,2018
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An excellent service received from Mortimers. In particular, great communication and feedback following viewings as well as advice when needed. Highly recommend the Whalley Branch. Thanks very much for a smooth, quick sale....
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Comment on agent fees
Nobody likes to pay fees, but worth it when the sale is efficient and well handled.
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Apr 26, 2018
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Thank you Jane and Francis for taking the time to post your review and for your lovely comments. They are very much appreciated. Kind regards and all the best for the future, Lois and Joy ...
Apr 20,2018
Apr 20,2018
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We have just completed on a house that was with Mortimers and received excellent helpful service. Not much else to add!...
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Apr 23, 2018
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Thank you so much for your kind comments, we are were delighted to be of service and
hope you will be very happy in your new home. ...
Apr 11,2018
Apr 11,2018
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The staff at Mortimers really helped make the process of buying my new house easy and I would like to thank them for their help....
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Apr 11, 2018
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Many thanks for your feedback of the service received from us and we wish you all the best in your new home. ...
Feb 05,2018
Feb 05,2018
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Chose Mortimers to undertake the sale of our late mother's property. Found Lois and Joy to be extremely professional, knowledgeable and polite. Nothing seemed to be too much for them and always available to answer any queries. Made the whole process very easy.
Thank you ...
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Comment on agent fees
very competitive fees
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Feb 05, 2018
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Thank you for taking the time to post your review and your lovely comments, they are very much appreciated.
Best wishes Joy and Lois ...
Jan 30,2018
Jan 30,2018
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Just completed following sale through Mortimers.Service was excellent with prompt responses to any queries we had and regular contact to keep us updated.Well done Joy and Lois for a quality service and would highly recommend....
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Comment on agent fees
Agents fees very competitive.
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Nov 17,2017
Nov 17,2017
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As my husband and I lived in the Ribble Valley for nearly forty years we used Mortimers to both buy and sell properties. On the death of my husband, I put my house with Mortimers. The whole staff were extremely helpful but Lois Brunning seemed ...
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Comment on agent fees
I had a very reasonable rate.
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Nov 11,2017
Nov 11,2017
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Staff were always pleasant and helpful when contacted. Calls were returned as expected. Calls are put through to the other office when busy but messages still get through....
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NA
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Aug 11,2014
Aug 11,2014
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Due to circumstances time constraints meant I had to purchase and complete on the property within 28 days. During this time there wasn't a day that went by without contact from Mortimers. Both Lois, Robert and Edward Snowden were extremely efficient and got the job done. ...
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Aug 02,2019
Aug 02,2019
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Of the three estate agents we initially contacted regarding our proposed house sale, Mortimers were not only the most helpful and constructive but also, critically, they turned out to be very fast on their feet in terms of
identifying and contacting a perspective purchaser. All ...
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Aug 05, 2019
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Thank you for this wonderful review, we completely agree that moving house can be very stressful but we aim to make it as smooth as possible and receiving comments like this really does put a smile on our face, thank you so much. ...
Feb 20,2018
Feb 20,2018
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We recently asked Mortimers in Whalley to handle the sale of the property owned by my former husband, now deceased. I do not live in Whalley but as executor wanted the process to run smoothly. Joy was marvellous. She held the keys, arranged viewings, gave ...
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Comment on agent fees
They seem on the high side but I am out of touch with estate agent fees!
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Feb 20, 2018
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I'm glad that everything went smoothly and the new owner was so pleased when he came to collect the keys. Thank you for using Mortimers and if we can be of further assistance in the future we would be delighted to assist. ...
Jul 26,2019
Jul 26,2019
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Cannot fault the service we have received from Mortimers from the initial valuation right through to completion of our sale. All staff members have always been polite, friendly and knowledgeable. The extended opening hours also made it easier for potential buyers to book viewing appointments. ...
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Jul 29, 2019
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Thank you so much for your very kind review, it was a challenging sale for you and very testing at times but we got there in the end. I wish you are your family all the very best in your new home. ...
“Helen and The Mortimer's Team completed the purchase of my daughters's property (4 West View Terrace, Billington) in an exceptional, professional way....”
Oct 07,2018
Oct 07,2018
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The purchase of the property was absolutely 'pain' free as Helen Jones in particular kept myself and my daughter Danielle well informed of how the purchase was progressing. In my previous experience of buying numerous properties understanding frustrating delays, Helen enabled the purchase to move ...
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Comment on agent fees
Reasonable fees.
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Oct 27, 2018
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Thank you very much for your kind review Darryl. I hope Danielle will be very happy there. ...
Feb 12,2019
Feb 12,2019
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We had a first class service from start to finish with Helen Jones. We cannot recommend Helen highly enough. We are new to the area and we were very impressed with Helens local knowledge of the market and all aspects of the process. We felt ...
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Comment on agent fees
Normal - market value
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Feb 12, 2019
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Thank you Andy & Johanna, it was a pleasure to help you find your perfect home. I hope you have many happy years there. ...
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Last updated at 4:15 PM 29/09/2017 by allAgents
Best Estate Agent in Whalley 
Best Estate Agent in BB7 
