5 Star Review
Aug 22,2018
By:
'JG'
Aug 22,2018
Services: Lettings (as a Tenant)
Rent PCM: £650
Would you recommend?: Yes
Postcode: BB1
Lettings (as a Tenant)
Rent PCM: £650
Postcode: BB1
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Very supportive and efficient, the whole experience of getting the property was made very easy. We have appreciated your support....
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Comment on agent fees
Good
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5 Star Review
Aug 15,2018
By:
'James'
Aug 15,2018
Services: Lettings (as a Landlord)
Rent PCM: £515
Would you recommend?: Yes
Postcode: BB7
Lettings (as a Landlord)
Rent PCM: £515
Postcode: BB7
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I have dealt with Mortimers for several years.Usually Julie and Gareth both of whom have allways been responsive and efficient....
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Comment on agent fees
The fees are average and reasonable.
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5 Star Review
Aug 08,2018
By:
'Katie'
Aug 08,2018
Services: Sales (as a Buyer)
Sold price: £101
Would you recommend?: Yes
Postcode: BB7
Sales (as a Buyer)
Sold price: £101
Postcode: BB7
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As a buyer I found the service at mortimers excellent, with helpful friendly staff who were always willing to help....
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Comment on agent fees
N.a. I was the buyer.
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“Old tenant out, new tenant in, all happened in 4 days....”
5 Star Review
Aug 06,2018
By:
'Mark'
Aug 06,2018
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: BB7
Lettings (as a Landlord)
Postcode: BB7
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Great customer service as always. Change of tenant went like clockwork. As a landlord, it is just what we want and expect. The staff always deliver....
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Comment on agent fees
Quite acceptable
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“Outstanding Customer Service...”
5 Star Review
Aug 06,2018
By:
'L'
Aug 06,2018
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: BB7
Lettings (as a Tenant)
Postcode: BB7
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Myself and my family have recently moved into a rented property with Mortimers and have been dealing with the lettings team at the Clitheroe branch.
The customer service we have received so far has been fantastic, each member of the team are eager to help ...
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Comment on agent fees
Good
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5 Star Review
Aug 02,2018
By:
'Brian'
Aug 02,2018
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: BB7
Sales (as a Vendor)
Postcode: BB7
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Having used Mortimers to manage our rental property, we were familiar with the team...Have to give Geraldine particular thanks for all her help with the sale of our house. We were kept informed of progress in a friendly and efficient manner and would use ...
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Comment on agent fees
As expected
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“My apartment letting was not only handled very efficently and professional by Julie but on her advice I got the right tenant...”
5 Star Review
Aug 01,2018
By:
'Denis'
Aug 01,2018
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: BB7
Lettings (as a Landlord)
Postcode: BB7
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Mortimers from Start to Finish were very professional and thorough. I already knew they had a good reputation locally so I had no hesitation in letting my property with them.
The apartment was let within a week of going on the ;letting market, the important ...
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Comment on agent fees
Very Fair
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“Very professional and caring...”
5 Star Review
Jul 31,2018
By:
'Nathalie'
Jul 31,2018
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: BB7
Sales (as a Vendor)
Postcode: BB7
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As soon as I walked through the Clitheroe office, I felt I would be looked after. Ed came to value the property very quickly. Once the property was up for sale, we were updated with the viewings and feedback which was great. I am glad ...
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5 Star Review
Jul 29,2018
By:
'Becky'
Jul 29,2018
Services: Lettings (as a Tenant)
Rent PCM: £600
Would you recommend?: Yes
Postcode: BB7
Lettings (as a Tenant)
Rent PCM: £600
Postcode: BB7
0
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Julie is very friendly and was in contact with me during the whole moving process and answered all my questions, as did Micheal When getting the keys. Thank you....
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5 Star Review
Jul 23,2018
By:
'Cath'
Jul 23,2018
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: BB7
Sales (as a Vendor)
Postcode: BB7
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Want to say a huge thank you to all the staff at Mortimers for their help in securing our "Forever Home". Special thanks to Joanne who was extremely efficient and managed to take away the stress involved with the selling of our property. Would not ...
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Comment on agent fees
Excellent on fees
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“Found all the staff very helpful...”
5 Star Review
Jul 18,2018
By:
'Alan'
Jul 18,2018
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: BB7
Lettings (as a Tenant)
Postcode: BB7
0
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Found all the staff very helpful and friendly
All queries and questions answered promptly.
Would reccomend them to anyone.
Pleased we used them....
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“Great customer service...”
5 Star Review
Jul 07,2018
By:
'Diane'
Jul 07,2018
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: BB7
Lettings (as a Landlord)
Postcode: BB7
0
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Great customer service as always from Julie and Claire. Always there at the end of the phone to help make things happen. Very pleasant and helpful ladies....
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Comment on agent fees
As explained
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“Very professional and helpful...”
5 Star Review
Jul 06,2018
By:
'T'
Jul 06,2018
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: BB7
Lettings (as a Landlord)
Postcode: BB7
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Being a new landlord found the experience of Mortimers and their professional manner very reassuring.
Their many service contacts within property management helped enormously to ensure a quick turn around between tenants for us.
Highly recommend them and their great staff....
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4 Star Review
Jun 28,2018
By:
'MJS'
Jun 28,2018
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: BB7
Lettings (as a Landlord)
Postcode: BB7
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Always polite and obliging. Quick to respond when asked for help. Telephone and email communication was excellent throughout. Would recommend wholeheartedly....
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“Great, friendly team - would highly recommend them...”
5 Star Review
Jun 28,2018
By:
'Mrs'
Jun 28,2018
Services: Lettings (as a Tenant)
Rent PCM: £850
Would you recommend?: Yes
Postcode: BB7
Lettings (as a Tenant)
Rent PCM: £850
Postcode: BB7
0
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We have been renting a property from the Clitheroe Brandh Team for 2 years and can not recommend them highly enough. They are very friendly, professional and always easily on hand for any property issues and their advise.
Team is Julie Jackson, Claire Burgess & Michael Hurst, ...
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“Friendly and Helpful...”
4 Star Review
May 30,2018
By:
'Alan'
May 30,2018
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: BB7
Sales (as a Vendor)
Postcode: BB7
0
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These two young ladies are really very friendly and helpful, nothing is to much trouble and they had all the answers to our questions. Many thanks....
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“Very very helpful team...”
5 Star Review
May 28,2018
By:
'Joe'
May 28,2018
Services: Sales (as a Buyer)
Sold price: £250000
Would you recommend?: Yes
Postcode: EDWA
Sales (as a Buyer)
Sold price: £250000
Postcode: EDWA
0
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dealt with a few representatives from Mortimers and each of them went all out to help me get my move to Clitheroe. Joanne, Phillippa, Claire, Gareth and Ed all helped me tremendously and couldnt thank them enough...
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Comment on agent fees
good
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“going the extra mile...”
5 Star Review
May 24,2018
By:
'Rachel'
May 24,2018
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: BB12
Lettings (as a Tenant)
Postcode: BB12
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We are delighted with the service we have received from Julie, she has made every effort to understand our specific needs and individual circumstances from the outset. Nothing has been too much trouble her professional and discrete manner are greatly valued. Rachel Couch...
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Comment on agent fees
similar to others
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5 Star Review
May 23,2018
By:
'Chris'
May 23,2018
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: BB71
Sales (as a Vendor)
Postcode: BB71
0
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Very proactive in finding buyers. Kept us informed right through the entire process. Explored all options that were the best for us....
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5 Star Review
May 23,2018
By:
'John'
May 23,2018
Services: Sales (as a Buyer)
Sold price: £162000
Would you recommend?: Yes
Postcode: BB7
Sales (as a Buyer)
Sold price: £162000
Postcode: BB7
0
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Joanne has been brilliant at keeping the process moving and keeping us informed. Her colleagues too were polite and helpful if we called when she was out....
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Comment on agent fees
n/a
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5 Star Review
May 15,2018
By:
'Lindsay'
May 15,2018
Services: Sales (as a Buyer)
Sold price: £350000
Would you recommend?: Yes
Postcode: BB7
Sales (as a Buyer)
Sold price: £350000
Postcode: BB7
0
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Excellent customer service from start to finish. Helpful and friendly! I was always kept up to date with progress of the sale . A big Thankyou!...
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5 Star Review
May 14,2018
By:
'Alison'
May 14,2018
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: BB7
Sales (as a Buyer)
Postcode: BB7
0
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This is an excellent agency. I would always choose for selling my property but they have also proved excellent in dealing with letting. Staff are always helpful and go 'above and beyond' in the service they provide. Nothing is ever too much....
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Comment on agent fees
Seem to be inline with the average.
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5 Star Review
May 11,2018
By:
'Rob'
May 11,2018
Services: Lettings (as a Tenant)
Rent PCM: £495
Would you recommend?: Yes
Postcode: BB7
Lettings (as a Tenant)
Rent PCM: £495
Postcode: BB7
0
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Both Claire and Mike were both polite, courteous, professional, punctual, quick to act and friendly. And dashingly well dressed
100% recommend legends the both of them and the team in general including Julie....
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Comment on agent fees
Ok
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5 Star Review
May 11,2018
By:
'Janet'
May 11,2018
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: BB7
Sales (as a Vendor)
Postcode: BB7
0
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We were very pleased with the service received from Geraldine. She kept us fully informed from the beginning to completion....
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Comment on agent fees
Good
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5 Star Review
May 03,2018
By:
'John'
May 03,2018
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: BB7
Sales (as a Vendor)
Postcode: BB7
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I found Edward and Philippa very easy to deal with in my home. Very professional, relaxed and easy to discuss important issues with. The photographs taken of my house and garden were very of a very high standard, and clearly contributed to the interest shown ...
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“Claire has been wonderful from start to finish. Her friendliness and helpful attitude put me at ease with my big move....”
5 Star Review
May 03,2018
By:
'Tania'
May 03,2018
Services: Lettings (as a Tenant)
Rent PCM: £525
Would you recommend?: Yes
Postcode: BB7
Lettings (as a Tenant)
Rent PCM: £525
Postcode: BB7
0
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I was a bit daunted by a move from London to Lancashire, so it was lovely to have Claire to look after things this end. She was professional and so welcoming and nothing was too much trouble for her, sorting everything this end while I ...
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Comment on agent fees
Excellent
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5 Star Review
May 03,2018
By:
'HW'
May 03,2018
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: BB7
Sales (as a Vendor)
Postcode: BB7
0
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Thanks for your help with getting this sale through Geraldine and keeping things on track. Not the easiest process but we got there in the end!...
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Comment on agent fees
Same as the other agents in this area
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“Geraldine is a credit to the business! Couldn't fault my experience from start to finish....”
5 Star Review
May 03,2018
By:
'Scott'
May 03,2018
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: BB7
Sales (as a Buyer)
Postcode: BB7
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Being a first time buyer it was key that I had someone who could break the process down and ensure I was in the loop with each part of the purchase, this is where Geraldine stepped in. She made me feel at ease and tried ...
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“Helpful and Informative...”
5 Star Review
May 03,2018
By:
'Ribby'
May 03,2018
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: BB7
Sales (as a Vendor)
Postcode: BB7
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Helpful and informative - kept in touch with updates throughout the process as there were delays due to our purchase. Always tried to help and reassured our purchasers....
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Comment on agent fees
Good
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5 Star Review
Apr 21,2018
By:
'Satisfied'
Apr 21,2018
Services: Sales (as a Vendor)
Sold price: £119
Would you recommend?: Yes
Postcode: BB7
Sales (as a Vendor)
Sold price: £119
Postcode: BB7
0
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Joanne and Philippa were both extremely professional in their dealings with the Park, our vendor and us.We were delighted with the presentation,photographs and brochure.They achieved a prompt sale and we couldn't have asked for more....
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Comment on agent fees
Slightly high but achieved success
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