Edinburgh West, Edinburgh, EH14
5/5, 143 reviews
99% recommended
91% sales valuation accuracy
100% sales fee satisfaction
We are Solicitors and Estate Agents established in Edinburgh for over 30 years, specialising in residential conveyancing, and estate agency buying and selling houses in the Edinburgh area. The Edinburgh Chesser office is our Conveyancing and Executries office. We offer Vistabee Property Movies included in our marketing package for every sale. ... show more We are Solicitors and Estate Agents established in Edinburgh for over 30 years, specialising in residential conveyancing, and estate agency buying and selling houses in the Edinburgh area. The Edinburgh Chesser office is our Conveyancing and Executries office. We offer Vistabee Property Movies included in our marketing package for every sale. We will also undertake executries and draw up Wills and Powers of Attorney for clients. The partners, Mary McQueen & Dot Mullally, are both very experienced conveyancing solicitors in the Edinburgh market. We offer a very personal and efficient service to our clients and can offer our conveyancing and estate agency services to clients in Edinburgh, Lothians and Fife.
McDougall McQueen | Property for sale across the Midlothian area

Latest Reviews

View all Reviews 143
12th Aug 2023
reviewed by 'Steve Malloy'
“It’s always a pleasure working with Mary McQueen and the team. Excellent attention to detail and reasonable rates. We’......”
12th Dec 2022
reviewed by 'Mr Andrew D McKendry'
“I can not articulate how proactive they McDougall McQueen were with their responses. Clear communication and always willing to answer ......”
3rd Dec 2022
reviewed by 'Carrie'
“We have recently sold our first home through Mcdougal McQueen, Syliva has been amazing since day one of meeting her, ......”
14th Aug 2022
reviewed by 'Euan'
“We were returning customers having bought our first property with McDougall McQueen. We wanted to use them again for continuity, ......”
20th Jun 2022
reviewed by 'Campbell'
“First class service from Susan, kept me updated throughout and dealt with any queries promptly and efficiently. Made the process ......”
29th Apr 2022
reviewed by 'Chris Donkin'
“McDougall McQueen were there for us throughout. A very smooth purchase. Special thanks to Julia Scott and Susan Oates. A ......”
Opening Hours
  • Monday: 09:00 - 17:00
  • Tuesday: 09:00 - 17:00
  • Wednesday: 09:00 - 17:00
  • Thursday: 09:00 - 17:00
  • Friday: 09:00 - 17:00
  • Saturday: Closed
  • Sunday: Closed
Address

McDougall McQueen
2B New Mart Road
Edinburgh
City of Edinburgh
EH14 1RL
0131 622 1771

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 91% 100% £27,600 £990,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 0 0 0 35 1 76 1 29 0
Areas covered
  • EH14
  • EH19
  • EH9
  • EH26
  • EH10
  • EH3
  • EH11
  • EH12
  • EH13
  • EH14
  • EH15
  • EH22
  • EH23
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

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Edinburgh South, EH10
Edinburgh West, EH14
Gorebridge, EH23
Penicuik, EH26

“Lynn was very helpful and efficient. She was accessible and ......”

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Jul 03,2017
Minithumbup
By: 'Annalisa'
Jul 03,2017
0 people found
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Lynn was very helpful and efficient. She was accessible and responded to our queries in a timely manner. She made the process of purchasing our new home stress free....
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Comment on agent fees
Very reasonable. Best quote provided.
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“From start to finish McQueen were excellent. In fact although ......”

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Jul 01,2017
Minithumbup
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Susan
By: 'Mark'
Jul 01,2017
0 people found
this helpful
From start to finish McQueen were excellent. In fact although I've mentioned two employees, I think I dealt with around 5, all of whom provided an amazing service. I would recommend them without reservation, as their attention to detail, knowledge, clarification, customer service and all round ...
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“This was the first time we have bought a house, ......”

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Jun 06,2017
Minithumbup
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Susan
By: 'Kerry&Brian'
Jun 06,2017
0 people found
this helpful
This was the first time we have bought a house, and Susan has been professional and friendly. And walked us through the whole thing. Kept us updated regularly, replied to emails very quickly and always answers the phone when we call. She has helped make ...
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Comment on agent fees
Very reasonable and no hidden fees!
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“My wife and I are extremely grateful for being guided ......”

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May 30,2017
Minithumbup
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Dorothy
By: 'Colin/Anne'
May 30,2017
0 people found
this helpful
My wife and I are extremely grateful for being guided so professionally through every step of the way. So glad we chose your company. Regards Anne/Colin Douglas...
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Comment on agent fees
Excellent. Lovely surprise.
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“Nadia has been excellent from start to finish with the ......”

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May 27,2017
Minithumbup
By: 'Catriona'
May 27,2017
0 people found
this helpful
Nadia has been excellent from start to finish with the purchase of our new home. Would certainly use her again and recommend her highly to friends and family....
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Comment on agent fees
Reasonable.
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“I found McQueen Legal to be very helpful through the ......”

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May 19,2017
Minithumbup
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Susan
By: 'Laura'
May 19,2017
0 people found
this helpful
I found McQueen Legal to be very helpful through the process of buying our first home. We were assisted by various staff members but the house we successfully bought was with the direct help of Susan Oats. Susan, and all staff members, answered all my ...
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“This was my first time buying any property (or anything ......”

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May 16,2017
Minithumbup
By: 'MO'
May 16,2017
0 people found
this helpful
This was my first time buying any property (or anything of this value!) and, despite my naivety and fears, Nadia was exceptionally patient, efficient and understanding. The process was remarkably smooth, and I honeslty could not have asked for more....
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Comment on agent fees
Fees were than I expected them to be, so that's good! Seems fair to me.
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“Nadia managed both the buying of our new property and ......”

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Mar 31,2017
Minithumbup
By: 'AK'
Mar 31,2017
0 people found
this helpful
Nadia managed both the buying of our new property and the sale of our existing place, the latter of which was quite complicated after falling through first time around and having several setbacks along the way. Her friendliness, speed with answering questions, conscientious approach and ...
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“Came across helpful and answered all questions when I asked. ......”

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Mar 21,2017
Minithumbup
By: 'Clara'
Mar 21,2017
0 people found
this helpful
Came across helpful and answered all questions when I asked. All contact via email and no telephone contact. This made me slightly nervous at first but I got used to that in then end...
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Comment on agent fees
Fair
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“Lynn took over our case towards the end and was ......”

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Mar 20,2017
Minithumbup
By: 'Pamela'
Mar 20,2017
0 people found
this helpful
Lynn took over our case towards the end and was extremely helpful at a time which was particularly stressful. She responded to emails very promptly and explained everything to us so we knew exactly what was going on. I would definitely recommend her and use ...
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Comment on agent fees
Good
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“Very thorough and extremely patient with us as we were ......”

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Mar 15,2017
Minithumbup
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Susan
By: 'Frank'
Mar 15,2017
0 people found
this helpful
Very thorough and extremely patient with us as we were first time buyers coming from overseas. Would definitely recommend to anyone looking to buy or sell...
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Comment on agent fees
Flat fee disclosed at first engagement, no hidden charges
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“Nadia was a pleasure to deal with throughout my purchase, ......”

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Feb 14,2017
Minithumbup
By: 'T.'
Feb 14,2017
0 people found
this helpful
Nadia was a pleasure to deal with throughout my purchase, making a potentially stressful process go smoothly and with ease. Professional and helpful throughout, I wouldn't hesitate to recommend Nadia and McQueen Legal to anyone requiring their services. Nadia is a credit to the firm....
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Comment on agent fees
Reasonable
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“I really appreciate all the help and hard work by ......”

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Feb 10,2017
Minithumbup
By: 'Ben'
Feb 10,2017
0 people found
this helpful
I really appreciate all the help and hard work by Nadia! She was excellent, always quick to respond to my emails, was very patient with my millions of questions and explained everything very well, and was a really excellent guide in my first home-buying experience! ...
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“Although not a seemless processs in purchasing our first home. ......”

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Feb 02,2017
Minithumbdown
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Susan
By: 'Stewart'
Feb 02,2017
0 people found
this helpful
Although not a seemless processs in purchasing our first home. Susan and the team at McQueen Legal made it as stress free as they could at each stage. We had confidence the our best interests were being taken care of. Would have no hesitation in ...
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Comment on agent fees
Suitable for the service that we received,
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“Dorothy Dealt with all matters without any issues and was ......”

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Dec 21,2016
Minithumbup
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Dorothy
By: 'Craig'
Dec 21,2016
0 people found
this helpful
Dorothy Dealt with all matters without any issues and was quick and speedy in her approach to enable the moving in date to go ahead as planned which saved a lot of grief...
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Comment on agent fees
Fees as expected and on par with most others but had good service
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“We have just completed a house purchase via McQueen Legal, ......”

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Dec 21,2016
Minithumbup
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Susan
By: 'Stuart'
Dec 21,2016
0 people found
this helpful
We have just completed a house purchase via McQueen Legal, and although it got very complicated dealing with lenders, Susan was really great throughout the process. They made sure everything got done, and were very prompt in responding to queries. Would definitely recommend....
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“No question was too stupid for Nadia and she answered ......”

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Dec 09,2016
Minithumbup
By: 'CP'
Dec 09,2016
0 people found
this helpful
No question was too stupid for Nadia and she answered all my queries and emails instantly. I was probably very annoying but Nadia never lost patience with me. Would highly recommend...
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Comment on agent fees
Fees are not the cheapest but I wouldn't hesitate to pay again
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“Buying your first house is stressful but was made much ......”

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Dec 02,2016
Minithumbup
By: 'Harris'
Dec 02,2016
0 people found
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Buying your first house is stressful but was made much easier doing it through McQueen legal. Fiona Milne was very friendly and kept me informed the whole time. Everything went smoothly and there was no trouble which was great! Would very much recommend using McQueen ...
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Comment on agent fees
Yeah was pretty good
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“Susan Oates of McQueen Legal has provided a first class ......”

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Nov 25,2016
Minithumbup
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Susan
By: 'JM'
Nov 25,2016
0 people found
this helpful
Susan Oates of McQueen Legal has provided a first class service during the sale of our jointly owned flat in Edinburgh. All aspects have been dealt with promptly and efficiently. We would strongly recommend her to other prospective customers. Martin and Diane Johnston...
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Comment on agent fees
Fees were not unreasonable for the type of legal service required. Property sold above valuation
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“Susan was easy to deal with explained everything very well ......”

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Nov 25,2016
Minithumbup
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Susan
By: 'Craig'
Nov 25,2016
0 people found
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Susan was easy to deal with explained everything very well and kept us right with everything required by ourselves . Highly recommended and would definately use again ....
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Comment on agent fees
Kept within budget and very competitive
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“Dorothy was always very thorough, noting critical details that needed ......”

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Nov 22,2016
Minithumbup
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Dorothy
By: 'Alan'
Nov 22,2016
0 people found
this helpful
Dorothy was always very thorough, noting critical details that needed checking, confirming or revising. She delivered the necessary reassurances and actively pursued the other side when progress suffered a hitch. We were filled with confidence about ultimate success and she went the extra mile in ...
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Comment on agent fees
Very reasonable
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“We recently used McQueen Legal for buying our property. I ......”

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Nov 01,2016
Minithumbup
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Susan
By: 'Jamie'
Nov 01,2016
0 people found
this helpful
We recently used McQueen Legal for buying our property. I am very satisfied with our Solicitor Susan Oates she identified issues with the seller during our first meeting and managed to resolve our issues and work to completion within our time scales, we where not ...
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Comment on agent fees
Good
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“We used McQueen for both buying and selling and we ......”

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Sep 16,2016
Minithumbup
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Susan
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Angela
By: 'C'
Sep 16,2016
1 people found
this helpful
We used McQueen for both buying and selling and we were very impressed with the professionalism and high standard of service. We were delighted to get the property we wanted and sell our old flat at a good price in a competitive market. We mostly ...
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Comment on agent fees
Fees were reasonable and in line with our pre-sale quote.
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“Suzanne Chitty recently carried out the conveyancing for the sale ......”

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Sep 16,2016
Minithumbup
By: 'Winnie'
Sep 16,2016
0 people found
this helpful
Suzanne Chitty recently carried out the conveyancing for the sale and purchase of my new home. She acted at all times in a professional and supportive manner. Her communication skills were excellent....
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Comment on agent fees
I consider the fees were reasonable for the work undertaken.
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“We received a very good and efficient service from Susan ......”

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Sep 01,2016
Minithumbup
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Susan
By: 'MME'
Sep 01,2016
0 people found
this helpful
We received a very good and efficient service from Susan and the MeQueen Legal team and purchase of our new property went very well. We will not hesitate to use McQueen Legal again, and highly recommend the firm....
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Comment on agent fees
Good
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“What an excellent service I received from McQueen Legal , as ......”

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Aug 29,2016
Minithumbup
By: 'Clare'
Aug 29,2016
0 people found
this helpful
What an excellent service I received from McQueen Legal , as I was a first time buyer with no knowledge of the buying process whatsoever they made each stage of this a lot easier for me, from dealing with staff at the Bruntsfield office , they were ...
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Comment on agent fees
good
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“I have used McQueen legal for a number of years. ......”

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Aug 22,2016
Minithumbup
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Dot
By: 'Melanie'
Aug 22,2016
0 people found
this helpful
I have used McQueen legal for a number of years. Dot has been handling my most recent transactions and has been fabulous. She really knows her stuff and delivers on time. I would recommend her and McQueens to anyone. Very efficient and professional firm...
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Comment on agent fees
Fees are very reasonable and you get an excellent service
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“Susan was very professional and competently handled the sale of ......”

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Aug 10,2016
Minithumbup
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Susan
By: 'Phil'
Aug 10,2016
0 people found
this helpful
Susan was very professional and competently handled the sale of our house, which was a one-off in a rural location with some unusual features which needed a sound legal basis in the title deeds. We were very impressed and everything was completed in time....
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Comment on agent fees
Appropriate. You get what you pay for.
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“From my initial contact with McQueens Legal outlining their terms ......”

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May 31,2016
Minithumbup
By: 'C'
May 31,2016
0 people found
this helpful
From my initial contact with McQueens Legal outlining their terms of business I have been very satisfied with the way they conduct their business. My previous lawyer had retired and the company that took over his business was not replying to my email request, so ...
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Comment on agent fees
Agents fees were as stated when I signed up at the start of the business deal. So I knew how much I would be paying.
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“Thanks for your care and attention Susan during the purchase ......”

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May 23,2016
Minithumbup
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Susan
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Jane
By: 'G&I'
May 23,2016
0 people found
this helpful
Thanks for your care and attention Susan during the purchase of our grandson's first property. Your reassurances as the terms of the purchase and the sources of funds changed were very helpful. We felt at all times as though you were on top of the ...
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Comment on agent fees
Fees were entirely reasonable and completely transparent.
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Staff picture Susan
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Staff picture Dorothy
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Staff picture Rhona
(16)
Staff picture Pamela
(10)
Staff picture Dot
(7)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Partner Mary McQueen to whom any complaints should be addressed.
Last updated at 3:29 PM 29/01/2018 by Lynn Colquhoun

Awards won by McDougall McQueen, Edinburgh EH14 1RL



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McDougall McQueen

Branch - Edinburgh West, Edinburgh, EH14

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