67% sales valuation accuracy
89% sales fee satisfaction
67% lettings valuation accuracy
83% lettings fee satisfaction
Latest Reviews
16th May 2023
reviewed by 'Mother of Two'
21st Nov 2019
reviewed by 'Paul'
28th Oct 2019
reviewed by 'Sarah'
2nd Nov 2018
reviewed by 'Kerry'
15th Apr 2018
reviewed by 'Ms'
18th Feb 2018
reviewed by 'Eric'
Opening Hours
Address
Martin & Co
161 High Street
Rochester,Medway
Kent
ME1 1EH
01634 838700
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 67% | 89% | £0 | £0 |
| Lettings | 67% | 83% | £525 | £950 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 2 | 1 | 6 | 3 | 0 | 0 | 0 | 0 | 1 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
Overall
Overall
Latest Properties
No Properties
May 16,2023
May 16,2023
1
people found
this helpful
this helpful
As current tenant of a Martin&Co property , I have been threatened, harassed and bullied. They are not afraid to shake your down for coins, invade your property whenever they feel like it and take as long as possible in arranging maintenance for the property ...
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Nov 21,2019
Nov 21,2019
0
people found
this helpful
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In my first meeting with Sandra,regarding the management of my property,I could see that this was a professional well run firm.
This was my first property to let out,and Sandra was very helpful to guide me through the process from the start,...
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Oct 28,2019
Oct 28,2019
0
people found
this helpful
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Never have I met such helpful, friendly and pro-active agents. I have met some who are mediocre and others who are downright dreadful. Martin & Co (Medway) are a breath of fresh air and I swear I will never use another agent as long as I ...
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Nov 02,2018
Nov 02,2018
0
people found
this helpful
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After months of looking at grotty places through other agents, I turned up to a property as arranged with Sandra. As soon as I walked in, I was happy. By the time I'd finished viewing, I was in love with the house and told Sandra ...
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Comment on agent fees
Agents fees where lower than the other agents I enquired with
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Mar 04, 2019
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(1)
Thank you Kerry and Calli-Mae. We are so pleased your move went well.
The team here love to ensure moving to a new home is as stress free as possible.
We all wish you luck ...
Apr 15,2018
Apr 15,2018
0
people found
this helpful
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Chris and Sandra at Martin &Co in Chatham was simply wonderful. From start to finish Chris kept me informed very regularly as to what was going on. I met him twice and what a delight. Chris has impeccable manners, he is approachable and easily contactable ...
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Comment on agent fees
Good
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Feb 18,2018
Feb 18,2018
0
people found
this helpful
this helpful
I was looking for a property in a specific area. Sandra pulled out all of the stops and found me the perfect property. I am now in and settled. The service from the company was outstanding
Thanks for making this easy for me
Eric...
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Comment on agent fees
Overall the fees paid were in line with what I would expect for the service provided
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Nov 10,2017
Nov 10,2017
0
people found
this helpful
this helpful
Martin and co is very helpful to me in my first day of looking for a property until we get in to the property. I'm so lucky that my agent is very helpful in all aspects. I would definitely recommend this company. Amazing company and ...
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Apr 11,2017
Apr 11,2017
1
people found
this helpful
this helpful
I let my flat through Martin @ Co., and always find them very helpful and professional.
Sandra found me new tenants immediately, and they moved in without and fuss or problems.
A great service, I would highly recommend them!...
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Comment on agent fees
Very Competitive
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Mar 27,2017
Mar 27,2017
1
people found
this helpful
this helpful
We needed to find somewhere to rent urgently and out of all the letting agents we contacted they were one of the few who actually took the time to get back to us. However they were the only ones who were helpful enough to take ...
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Comment on agent fees
I'm not familiar with other agents fees so I assume that they're in line with other agents charges. I do feel that with the way our case was handled that we got very good value for money.
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Mar 09,2017
Mar 09,2017
5
people found
this helpful
this helpful
They are very nice to get you in letting, but after that it's a nightmare to get service and when you make a complaint, some of the staff are arrogant, rude and condescending! They say leave if you are not happy. You are hassled for ...
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Comment on agent fees
Not applicable
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Mar 28, 2017
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We are sorry you are unhappy with our service. Please could you get in contact with the office so that we can discuss your concerns as we do not have a record of Carol living in DA11 with that rental amount. Many thanks. ...
Feb 13,2017
Feb 13,2017
1
people found
this helpful
this helpful
Excellent service. Staff at the Chatham branch where very good. We had some problems through our application but they managed to get things sorted. Will definitely use them again...
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Sep 26,2015
Sep 26,2015
0
people found
this helpful
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I signed a contract with Martin & Co to find tenants for my property. Initially they advertised the property and had some viewings. They said no one wanted to rent the property. They then removed the property from all internet marketing without telling me and without ...
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Jul 12,2012
Jul 12,2012
6
people found
this helpful
this helpful
Firstly the main major issue is the poor communication between the tenants and the company. The staff are rude arrogant and as soon as they have obtained your money (deposit) they don't like to deal with you. If you challenge anything which they have said ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
