Martin & Co
Crewe, CW2
4.5/5, 105 reviews
78% recommended
88% lettings valuation accuracy
92% lettings fee satisfaction

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Latest Reviews

View all Reviews 105
11th Dec 2024
reviewed by 'Oba'
“The response time is commendable, thanks to the whole team...”
10th Dec 2024
reviewed by 'Sophie'
“Marie helped me to organise getting a new fridge freezer fitted ! Quicker than I expected tbh. Very helpful thank you !...”
28th Nov 2024
reviewed by 'Peter'
“Always pleased with the performance of the whole team but this time it was Marie who did a fantastic job ......”
28th Oct 2024
reviewed by 'Eusebiu'
“I had some problems with the radiators and Darcy helped me very fast.Communication was excellent.Thank you...”
23rd Oct 2024
reviewed by 'Hannah'
“When we needed a new boiler Marie was very helpful efficient! Thanks for all your help!...”
23rd Oct 2024
reviewed by 'Marc'
“Marie was a massive help arranging for our broken boiler to be replaced. Excellent service....”
Opening Hours
  • Monday: 09:00 - 17:00
  • Tuesday: 09:00 - 17:00
  • Wednesday: 09:00 - 17:00
  • Thursday: 09:00 - 17:00
  • Friday: 09:00 - 17:00
  • Saturday: Closed
  • Sunday: Closed
Address

Martin & Co
173-175 Nantwich Road
Crewe
Staffordshire
CW2 6DF
01270 500905

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 88% 92% £450 £1,400
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
19 4 53 16 0 0 0 0 10 3
Areas covered
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“I have found Dan to be very professional and courteous . ......”

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Mar 14,2018
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Daniel
By: 'Dbloor91'
Mar 14,2018
4 people found
this helpful
I have found Dan to be very professional and courteous . He has gone above and beyond for us . I know he works very hard at his role at Martin and Co and always willing to help and has kept us in the know from the ...
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“Dan has been a star sorting out our house ready ......”

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Mar 09,2018
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Daniel
By: 'Rhianwen'
Mar 09,2018
6 people found
this helpful
Dan has been a star sorting out our house ready for us to move in. He has made sure that the house is spotless for us and the bath has been resealed which is a bonus. He is very professional and came down to meet ...
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Comment on agent fees
Good
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“Dan has been a huge help in dealing with very ......”

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Jan 04,2018
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Daniel
By: 'Clare'
Jan 04,2018
6 people found
this helpful
Dan has been a huge help in dealing with very sensitive issues with my tenants and has conducted himself to the highest professional level. I would recommend him for all your letting needs his knowledge and professionalism are hard to come by these days....
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Comment on agent fees
Good
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“The worst estate agents that I have ever had the ......”

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Sep 14,2017
Minithumbdown
By: 'Lottie'
Sep 14,2017
9 people found
this helpful
The worst estate agents that I have ever had the displeasure to work with. The flat we are currently renting off them has so many problems considering it is only 2 years old! We have lived there now for 9 months (we are currently packing to leave ...
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Comment on agent fees
Extremely expensive! Put a charge on absolutely anything they can!
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By: Lottie
Sep 28, 2017
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This was my review - just an update! We have finally moved out of the flat, thank god! We have been 'allowed' to leave without any penalties, which suggests to me they knew they were wrong and couldn't fight us on our case. We have had our flat checked over which I completely understand is normal procedure and necessary. We have been told to go back and clean a "dusty" window sill, clean a mark on a door and that there is marks around one room at the same level. When my other half went in to ge ...

“Hi iv been looked after by Daniel from the Crewe ......”

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Jul 27,2017
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Daniel
By: 'Tracey'
Jul 27,2017
7 people found
this helpful
Hi iv been looked after by Daniel from the Crewe office... He is professional and courteous at all times and most importantly he recognises how busy I am as a landlord and he has swiftly got involved in the nitty gritty day to day runnings ...
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Comment on agent fees
Very fair
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“I have been a tenant with Martin and Co Crewe ......”

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May 03,2016
Minithumbdown
By: 'CreweTenant'
May 03,2016
4 people found
this helpful
I have been a tenant with Martin and Co Crewe for several years and I can honestly say that they are the worst company it has ever been my misfortune to deal with . No matter the situation they let us down at every turn either ...
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“Disgusting experience....very bad and poor service. I view property ......”

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Jul 26,2015
Minithumbdown
By: 'Rosh'
Jul 26,2015
4 people found
this helpful
Disgusting experience....very bad and poor service. I view property in Crewe and was happy and paid application fees ‚£250. Agent commit they will process our application and there should be no problem. After 3-4 days no any contact from Agent and after calling myself to ...
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“Rubbish was looking for a house to rent found one ......”

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Oct 16,2014
Minithumbdown
By: 'Leighanne'
Oct 16,2014
5 people found
this helpful
Rubbish was looking for a house to rent found one put some money down to secure the house then got telled someone else was having that house then I was going to view another house got tell the day I was support to see it ...
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“Extremely incompetent and rude letting agents. They came in my ......”

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May 29,2014
Minithumbdown
By: 'May'
May 29,2014
0 people found
this helpful
Extremely incompetent and rude letting agents. They came in my house without my permission and brought people in for viewing. When I called to complain, they were the least bothered and said I could call the police. I have a long term tenancy with them ...
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“I was due to move into a house with martin & ......”

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Feb 25,2013
Minithumbdown
By: 'Peter'
Feb 25,2013
4 people found
this helpful
I was due to move into a house with martin & co. only to find the tenants were still living there, therefore making me and my partner homeless. They did however found us a place last minute so we left the matter at that even if ...
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What agent could do to change your mind?
Absolute Joke.
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“Terrible Customer Service - No one ever phones back - ......”

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Jul 09,2012
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Mark
By: 'David'
Jul 09,2012
5 people found
this helpful
Terrible Customer Service - No one ever phones back - Phoned and asked for Manager Mark Bowland He never answers calls and never returns calls, always seems to be on phone whenever I'v phoned to complain. The work in getting a tennant and checking there ...
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By: Brassed Off
Sep 02, 2012
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I had exactly the same problems. Mark never responded to my questions in e-mails when I had a complaint. I also had a tenant on HB who didn't pay rent on time, or sometimes at all. They have been reported to the Property Ombudsman due to all the problems they caused, and we are just waiting for the outcome. We probably wouldn't have bothered, but after talking to people they all know someone who used them and had problems, so they had taken them to the Ombudsman, and won, and their problems we ...

“Its was our first year in letting our house , we ......”

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Mar 23,2012
Minithumbdown
By: 'keith'
Mar 23,2012
9 people found
this helpful
Its was our first year in letting our house , we expected a letting agency to look after & check references etc on any prospective tennants, we ended up with the tennant from hell, she has'nt paid the full rental for 6 months & all martins have done is ...
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By: Kevz1
Apr 10, 2012
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I wish I had seen this before I entered into a letting with Martin and co. I really feel sorry for the owners of the property I am letting. The supposed inventory inspector obviously missed a number of key items. Things like a film of grease across the kitchen faulty broken equipment which was reported as "excellent" one hand does not know why the other does!!! One says the chimney needs swept the other says the fire has a leak. The house is a nice house but like I said I feel sorry for the o ...

“I have recently moved out of a property with Martin ......”

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Feb 24,2012
Minithumbdown
By: 'Jo'
Feb 24,2012
10 people found
this helpful
I have recently moved out of a property with Martin and Co. The house was cleaned top to bottom, hoovered, cleaned the carpet (hiring a cleaning machine) and re painted the kitchen. When I received my check out form, they stated how it wasn't cleaned, ...
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What agent could do to change your mind?
I will NOT be using this company or recommending it to any one. I will be doing quite the opposite
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By: Chelseafc
Apr 18, 2012
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I feel the same, I was treated babdly even after they colleceted my last month rent and i only stayed for 5day in that month. Their staff are the worse staffs are very rude and do not understand what customer service is at all. ...

“Absolutely rubbish! I've been in my place for nearly 2 years ......”

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Dec 21,2011
Minithumbdown
By: 'no'
Dec 21,2011
9 people found
this helpful
Absolutely rubbish! I've been in my place for nearly 2 years now and I'm still waiting for things to be sorted. When I moved in I signed a form to say I was happy to have builders in to cap off the chimney in my first ...
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By: Brassed off
Dec 31, 2011
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I've the same problem with them as a landlord. Promise you the earth until they have your signature, then nothing! Meant to have the full management service, so far not had one written report back on the checks they are contracted to do every quarter, or even verbal report. ...

“Didn't give proper advice regarding do's and don'ts for renting ......”

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Dec 09,2011
Minithumbdown
By: 'Brassed'
Dec 09,2011
5 people found
this helpful
Didn't give proper advice regarding do's and don'ts for renting out as beginners. Moved in tenant with unsuitable guarantor, didn't tell us, or show references, just said she had one. I have to chase them to find out if the rent is in on time, ...
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What agent could do to change your mind?
Admit their sytem failed, or wan't acted upon correctly. Get the tenant out at their own expence, refund the management fees and get the repairs sorted out of their own pocket, or their liability insurance.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Martin & Co, Crewe CW2 6DF



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