Sutton Mann, Sutton, SM1
4.4/5, 52 reviews
85% recommended
94% sales valuation accuracy
96% sales fee satisfaction
80% lettings valuation accuracy
80% lettings fee satisfaction
Mann have been working throughout the residential property markets of Hampshire, Kent, Surrey, Somerset and Southeast London for over 100 years, helping vendors, landlords, buyers and tenants fulfil their property aspirations. Mann has 46 offices throughout the area, staffed by experienced teams who are experts in the local property marketsAt Mann we ... show more Mann have been working throughout the residential property markets of Hampshire, Kent, Surrey, Somerset and Southeast London for over 100 years, helping vendors, landlords, buyers and tenants fulfil their property aspirations. Mann has 46 offices throughout the area, staffed by experienced teams who are experts in the local property markets
At Mann we know what it takes to sell or let your house, and we won’t leave anything to chance. Our marketing activities aim to find your perfect buyer or tenant, as quickly as possible at the best price! We create high quality property details to distribute throughout our entire branch network, regularly advertise in the most popular papers in the area and also enjoy some of the widest online coverage through a number of major property websites and portals. Whether your property is for sale or rent, it will be promoted to the largest possible number of potential buyers and tenants.

Contact Us

Latest Reviews

View all Reviews 52
26th May 2023
reviewed by 'Ms Anne De Lima'
“I highly recommend Jonathan Davis, as his work as Property Manager at Mann has been outstanding. In an ongoing complicated ......”
28th Mar 2023
reviewed by 'Carole FINBOW'
“We dealt with Khush at the Sutton branch. She was super helpful, professional and polite throughout. Best of all from ......”
21st Oct 2022
reviewed by 'David Hill'
“Excellent service from Philip Bullman and his staff, sold my late mothers flat quickly and efficiently with minimal involvement from ......”
26th May 2022
reviewed by 'LUANA'
“We just wanted to say a big thank you to Petya working at Mann, Sutton. Very professional, polite and helpful ......”
8th May 2022
reviewed by 'Tamsin'
“Fantastic support from Jon Claustres from start to finish. Excellent advice and guidance throughout the process of letting my property ......”
18th May 2021
reviewed by 'dave'
“I just want to say a huge thank you to James Howard and Hayley Bosdet for an outstanding level of ......”
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Address

Mann
40 High Street
Sutton
Greater London
SM1 1HF
02086429431

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 94% 96% £142,500 £680,000
Lettings 80% 80% £825 £1,350
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
8 0 4 4 17 0 14 1 1 3
Areas covered
  • SM1
  • Sutton, Wallington, Carshalton, Cheam
  • SM2
  • Banstead, Morden, Worcester Park, New Malden
  • SM3
  • Tolworth, Surbiton, Chessington, Epsom, Ewell
  • SM4
  • SM5
  • SM6
  • SM7
  • KT4
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
Rankings
Overall Overall
Estate agents
Letting agents
Latest Properties

No Properties

Centre Way Branch, SO31
Alton, GU34
Alton Guildford, GU34
Ash Vale, GU12
Ashford, TN24
Beckenham, BR3
Bournemouth, BH24
Bracknell, RG12

“Friendly and professional help throughout the whole process. I would ......”

Share on :
Dec 16,2016
Minithumbup
claim your profile
Ben
By: 'Martinez'
Dec 16,2016
0 people found
this helpful
Friendly and professional help throughout the whole process. I would also like to include staff member Aaron Ferdinando to these comments....
read full review
Comment on agent fees
Competitive rate
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Just bought a property from Mann. Even though there was ......”

Share on :
Oct 19,2016
Minithumbup
claim your profile
Janene
By: 'TTom'
Oct 19,2016
0 people found
this helpful
Just bought a property from Mann. Even though there was a mess up in the beginning, Janene was really helpful and sorted out all the issues. Can't thank her enough....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I would have given 0 stars if this was an option.......”

Share on :
Jan 16,2016
Minithumbdown
By: 'HadEnoughofThisLandlord'
Jan 16,2016
0 people found
this helpful
I would have given 0 stars if this was an option. I have had experienced nothing but problems since I began my tenancy with a Mann Countrywide property. The average wait for repairs is 2 months - with empty apologies and empty promises of rectifying the problem ...
read full review
What agent could do to change your mind?
Fees were terrible considering what you get in return - nothing! Late fees for rent yet its ok to have wait 2-3 months for repairs with no fee to be paid by the agent to the tenant
Attached Filesnbsp;
Comment on agent fees
Fees were terrible considering what you get in return - nothing! Late fees for rent yet its ok to have wait 2-3 months for repairs with no fee to be paid by the agent to the tenant
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Jo visited my home and got me to sign on ......”

Share on :
Apr 24,2015
Minithumbup
claim your profile
Stephanie
By: 'Pam'
Apr 24,2015
2 people found
this helpful
Jo visited my home and got me to sign on with Mann Countrywide Sutton. My house had been on the market for three months prior with two other estate agents whose service was very poor. Jo was up front and honest with me. Everything was ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“An amazing experience and all in my first dealings with ......”

Share on :
Apr 22,2015
Minithumbup
By: 'Charlotte'
Apr 22,2015
2 people found
this helpful
An amazing experience and all in my first dealings with Mann. I have previously used other local agents and assumed all agents are the same! I was very wrong, Victoria and Luarna are an exception and a credit. Honest, polite and knowledgeable my flat has ...
read full review
Comment on agent fees
You pay for a service and that is certainly what i received. Very Happy
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Stephanie and Ben at Mann were extremely helpful throughout the ......”

Share on :
Apr 17,2015
Minithumbup
claim your profile
Stephanie
By: 'R'
Apr 17,2015
2 people found
this helpful
Stephanie and Ben at Mann were extremely helpful throughout the process, particularly as I had a very tight timetable. Ben was great with my kids at the first viewing and Stephanie, who managed the purchase process, worked very hard (in particular when a couple of ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Dear Stephanie, This is just a note to say thank ......”

Share on :
Apr 03,2015
Minithumbup
claim your profile
Stephanie
By: 'buyer2015'
Apr 03,2015
1 people found
this helpful
Dear Stephanie, This is just a note to say thank you for everything you've done for us to buy the property. You would reply us immediately if we have any queries, if you need to post or email anything you would do it immediately. Overall ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I would never use another agent again! I have bought ......”

Share on :
Mar 31,2015
Minithumbup
By: 'Sarah'
Mar 31,2015
3 people found
this helpful
I would never use another agent again! I have bought and sold a few properties over the years and used most of the agents in Sutton at one point or another. Jo and her team are in another league. Truly outstanding. Friendly and professional right ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I recently bought a property with mann and although the ......”

Share on :
Mar 30,2015
Minithumbup
By: 'paul'
Mar 30,2015
3 people found
this helpful
I recently bought a property with mann and although the seller was a nightmare Joe and her team couldn't of been more helpful and more importantly patient. I honestly believe if any other agent had been dealing with this sale I wouldn't have a home ...
read full review
Comment on agent fees
Very fair for the time and effort that I received
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“It has been so refreshing to deal with such helpful ......”

Share on :
Feb 20,2015
Minithumbup
By: 'Leslie.Dyson'
Feb 20,2015
4 people found
this helpful
It has been so refreshing to deal with such helpful and polite estate agents. I unfortunately made the decision to put my flat for sale with another agent who led me believe they were the best. Once on the market I was inundated with waste ...
read full review
Comment on agent fees
Worth every penny
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“DO NOT USE THEM TO SELL YOUR HOUSE. It is ......”

Share on :
Feb 15,2015
Minithumbdown
By: 'ABC'
Feb 15,2015
0 people found
this helpful
DO NOT USE THEM TO SELL YOUR HOUSE. It is agents like these that give the profession a bad name. I was promised so many things that just did not happen. Their fees are exorbitant, but hugely negotiable if they want you. When I cancelled ...
read full review
What agent could do to change your mind?
Nothing whatsoever.
Attached Filesnbsp;
Comment on agent fees
Exhorbitant, but negotiable
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I've just completed on my first home with Mann Estate ......”

Share on :
Aug 18,2014
Minithumbup
By: 'Buyer85'
Aug 18,2014
4 people found
this helpful
I've just completed on my first home with Mann Estate Agents and I must say they have been a pleasure to deal with throughout the whole process. We nearly gave up buying as the experience when viewing properties was horrific! Every property we viewed was ...
read full review
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Joanne Hughes
Feb 20, 2015
View all comments (1)
Hello Buyer 85, Thank you for taking the time to write a review on allagents.co.uk Your comments are boappreciated by the team here at Mann Sutton. ...

“Just a note to thank you for your efforts in ......”

Share on :
Jul 17,2014
Minithumbup
By: 'Seller2014'
Jul 17,2014
4 people found
this helpful
Just a note to thank you for your efforts in selling our house. We were very impressed with your approach last summer when initially valuing the property, but decided at the time to remortgage instead. We felt we could trust you and your homework on ...
read full review
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Jo Hughes
Mar 30, 2015
View all comments (1)
Dear Seller 2014, thank you for taking the time to write this review. The team and I wish you all the best in your new home. Many thanks Jo ...

“Went to an open day to view a Property with ......”

Share on :
May 05,2014
Minithumbdown
By: 'Buyer'
May 05,2014
0 people found
this helpful
Went to an open day to view a Property with many other prospective buyers. I was practically totally ignored by the Mann & Co staff ( all of who looked about 21) who were fawning over the other prospective buyers, with rolling eyes when I asked to look ...
read full review
What agent could do to change your mind?
Employ staff who know how to deal with people...all people.
Attached Filesnbsp;
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“To whom it may concern,I would like to thank ......”

Share on :
Nov 20,2013
Minithumbup
By: 'MrCody'
Nov 20,2013
3 people found
this helpful
To whom it may concern, I would like to thank Sian Taylor and the lettings team at Mann Countrywide Sutton Branch for their professional and courteous help in not only finding me outstanding tenant's at my rented property but for Sian's continued communication is fantastic. ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Having recently sold my property through mann countrywide I honestly ......”

Share on :
Oct 02,2013
Minithumbup
By: 'Houseseller2013'
Oct 02,2013
4 people found
this helpful
Having recently sold my property through mann countrywide I honestly cannot thank them enough for all they have done for me. They absolutely had my interests at heart....even when my buyer began to mess around they knew exactly how to handle the situation and ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Having recently sold my property through mann countrywide I honestly ......”

Share on :
Oct 01,2013
Minithumbup
By: 'Houseseller2013'
Oct 01,2013
1 people found
this helpful
Having recently sold my property through mann countrywide I honestly cannot thank them enough for all they have done for me. They absolutely had my interests at heart....even when my buyer began to mess around they knew exactly how to handle the situation and ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I can't thank Sian & Jack enough for their help & guidance ......”

Share on :
Sep 26,2013
Minithumbup
By: 'eviepeach78'
Sep 26,2013
4 people found
this helpful
I can't thank Sian & Jack enough for their help & guidance through the Lettings process. As a first time landlord I was really nervous about letting my home out to strangers, but they put me at ease and answered every query I had. Jack found me ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I have used several estate agents and these are by ......”

Share on :
Jul 15,2013
Minithumbdown
By: '37eeyore'
Jul 15,2013
3 people found
this helpful
I have used several estate agents and these are by far the worst. Ethan is incompetent and lies to cover his mistakes. He didn't keep in contact with the seller and lied about how ready they were to move. They in turn had no idea ...
read full review
What agent could do to change your mind?
They could have done their job properly and not been deceitful and rude. An apology would have gone a long way.
Attached Filesnbsp;
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Warning!!! Keep away from Mann Countrywide. Can there be a ......”

Share on :
May 08,2013
Minithumbdown
By: 'Hopeless'
May 08,2013
7 people found
this helpful
Warning!!! Keep away from Mann Countrywide. Can there be a worse letting agent? My wife and I went to see one of their properties. We quite liked the property so we enquired about their fees. The agent verbally explained that the fees were as follows: £75 ...
read full review
What agent could do to change your mind?
There is nothing this agent can do to change my mind. They are just robbers...
Attached Filesnbsp;
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Countrywide Customer Care
Feb 20, 2015
View all comments (1)
Dear tenants, I am really sorry to hear you had this experience. Giving a good service to all our clients is a focus for us and we have made many strides to improve our service over the last 14 months, including new stadff and management in the branch. Never the less that does not change the fact that you had a bad experience. If you would like to tell me more about it or want some practical help on how you can avoid an experience like this in the future please don't hesitate to contact the ...

“Jo, Ben, Warwick, Emma and Julian worked above and beyond ......”

Share on :
Jul 18,2012
Minithumbup
By: 'Houseseller2012'
Jul 18,2012
3 people found
this helpful
Jo, Ben, Warwick, Emma and Julian worked above and beyond to find us a buyer at a good price within a limited timescale. They never took there eye off the ball and their customer service is incredible. They always call back when they say they ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Hidden admin charges, charged £600 for reference, agreement & inventory check for ......”

Share on :
Apr 03,2012
Minithumbdown
By: 'Sunny'
Apr 03,2012
6 people found
this helpful
Hidden admin charges, charged £600 for reference, agreement & inventory check for unfurnished property. Please avoid Mann for renting, due to there charges....
read full review
What agent could do to change your mind?
Be realistic in charges
Attached Filesnbsp;
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: jwed
Jul 18, 2012
View all comments (1)
I'm sorry you feel this way, we do all we can to keep our customers happy. The landlord wanted an Inventory to be done, so unfourtunatley there was a check in cost that had to be added. This is an external cost to us. ...
Staff picture Jonathan Claustres
(301)
Staff picture Charles Talbutt
(21)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 2:45 PM 21/12/2016 by Ben Albon

Awards won by Mann, Sutton SM1 1HF



Find the Best Agent to
Sell or Rent Your Home

Search by
Useful information
About allAgents
For agents
Facebook Twitter YouTube Instagram LinkedIn