Kennington Oval, London, SW9
4.6/5, 860 reviews
94% recommended
97% sales valuation accuracy
98% sales fee satisfaction
91% lettings valuation accuracy
85% lettings fee satisfaction
Ludlow Thompson Oval is one of the best estate agent branches in the South London area. Our sales and lettings offices are located on Clapham Road. You can find us next to the Oval underground station. Our office covers most properties of South London and areas around it. Why Ludlow ... show more Ludlow Thompson Oval is one of the best estate agent branches in the South London area.
Our sales and lettings offices are located on Clapham Road. You can find us next to the Oval underground station. Our office covers most properties of South London and areas around it.
Why Ludlow Thompson in Oval/Kennington?
Our estate agency has been established in 1993 and has grown immensely ever since. Now, we have a large network of successful estate agents in London and the surrounding areas. Our senior staff members have more than 40 years of experience in the property industry. Ludlow Thomson firm has a strict policy of staff training and qualifications in place. Each of our employees undergoes a NFOPP Qualification training to be able to provide a consistently professional service to each individual client. We tailor each service to the specific needs of a client. Oval estate agents serve most properties in the SE20 and SW9 postcodes.


Kennington estate agents provide services such as lettings and property management, and property sales. Ludlow professionals live locally in the London City area which allows them to understand the property market from within. We pride ourselves on giving free and accurate home valuations for those looking to sell their house or flat. If you decide to sell or let your property through us, we will provide a fully transparent service with weekly updates and great communication. In addition, our Oval office agents provide after work hours viewings and are open 7 days a week.

Oval area guide
It is a small area of Kennington, London Borough of Lambeth. Most properties in the Oval range from Georgian square houses to Victorian terraces. Most larger houses are converted into apartments which are situated in a more quiet and peaceful part of London. It is a lovely area for young professionals that want to live close to the city centre but prefer a little more distance from the main hustle and bustle. Kennington has all the necessary amenities, shops, and restaurants in one local area. If you would like to find out more about this area and properties currently available, do not hesitate to contact Ludlow Thompson Oval.
Ludlow Thompson the award winning London agent

Latest Reviews

View all Reviews 860
16th Feb 2024
reviewed by 'Maddie'
“Daniel was super helpful and answered all my questions as a first time renter in London....”
10th Nov 2023
reviewed by 'Tiegan Doyle'
“Daniel was both helpful, friendly and professional throughout. Daniel went out of his way to ensure the viewing was at ......”
9th Feb 2023
reviewed by 'Lewis and nate'
“Property was not what we were looking for however Lala was a gem of an estate agent, she was fantastic....”
19th Jul 2022
reviewed by 'Josh & Joe'
“Shocking customer service from Jibby.Very arrogant, dismissive, on his phone texting, headphones in, more interested in his music then ......”
28th Jun 2021
reviewed by 'Ray'
“Wasted my time with them. Organised 2 separate viewings, and both got cancelled without me being notified until I was present ......”
19th Mar 2021
reviewed by 'Anthony'
“Jibby Philip helped coordinate a major refurbishment of my property for letting and then found tenants to move in soon ......”
Opening Hours
  • Monday: 08:00 - 20:00
  • Tuesday: 08:00 - 20:00
  • Wednesday: 08:00 - 20:00
  • Thursday: 08:00 - 20:00
  • Friday: 08:00 - 20:00
  • Saturday: 08:00 - 17:00
  • Sunday: Closed
Address

ludlowthompson
4 - 6 Clapham Road
Lambeth,London
Greater London
SW9 0JG
020 7820 4141

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 97% 98% £250,000 £8,000,000
Lettings 91% 85% £346 £4,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
198 11 378 32 73 1 111 0 47 9
Areas covered
  • SW9
  • SW8
  • SW2
  • SE11
  • SE17
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS My deposits scheme
Rankings
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“Really helpful in getting and exchanging new tenants from previous ......”

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Apr 02,2017
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Jibby
By: 'Oscar'
Apr 02,2017
0 people found
this helpful
Really helpful in getting and exchanging new tenants from previous ones at short notice. A quick turn around in changes meant everything run smoothly in a short space of time so thank you very much....
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Comment on agent fees
Reasonable.
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“Joao was very helpful and clear throughout the process. We ......”

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Mar 30,2017
Minithumbup
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Joao
By: 'Lawrence'
Mar 30,2017
0 people found
this helpful
Joao was very helpful and clear throughout the process. We didn't feel pressured at all, and ended up with a house we love!...
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Comment on agent fees
More expensive than I paid at previous agents.
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“Unprofessional staff, more importantly, the Sales Manager 'John' is a ......”

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Mar 30,2017
Minithumbdown
By: 'P'
Mar 30,2017
2 people found
this helpful
Unprofessional staff, more importantly, the Sales Manager 'John' is a BULLY! The treatment I was met with was exceptionally rude, demeaning and harassing. I was categorically told buyers are not their customers and they don't care or have much time for buyers (I wonder who'll ...
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“Joao was helpful in both a timely and polite fashion ......”

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Mar 29,2017
Minithumbup
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Joao
By: 'PPany'
Mar 29,2017
0 people found
this helpful
Joao was helpful in both a timely and polite fashion and was always on hand to assist/advise when necessary....
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Comment on agent fees
Bad - not Joao's fault, but the agencies fees are way too high for the level of work they actually do. All documents are sent through in PDF format and some of the information is out of date (e.g. 'Spark energy's' contact information). This makes it difficult to fill out forms electronically and aside from referencing the fee is pretty unjustifiable as we, as the tenants, did most of the printing/filling out/itinerary etc.
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“Nicola was very helpful in helping us secure our rental ......”

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Mar 29,2017
Minithumbup
By: 'Amar'
Mar 29,2017
0 people found
this helpful
Nicola was very helpful in helping us secure our rental property. Right from the viewing to the offer stage and the follow-up with the landlord for further information, she was very easy to reach and quick to respond....
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“Nicola Dawkins was consistently good and on the ball from ......”

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Mar 28,2017
Minithumbup
By: 'Ann/Yvonne'
Mar 28,2017
0 people found
this helpful
Nicola Dawkins was consistently good and on the ball from the outset. Friendly, polite, quick to recognize issues & current trends. Willing to listen to our letting requirements. Gave helpful advice and managed to get our property let within hours of if going on the market....
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Comment on agent fees
Obviously too high - but, they were prepared to negotiate. We have been very pleased with their professionalism/standard of service. But...........what a cheek to ask if I'd like to pay a "small fee" to have my review stand out in the crowd !!!!! Totally ridiculous - remove it from this questionnaire.
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“Ed is so nice and very thoughtful we appreciate his ......”

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Mar 28,2017
Minithumbup
By: 'Kyrin'
Mar 28,2017
0 people found
this helpful
Ed is so nice and very thoughtful we appreciate his help and we are excited to move into the new flat. Thx Mr. Pink you are awesome:)...
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“After a difficult tenancy finally concluded, and with a property ......”

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Mar 27,2017
Minithumbup
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Jibby
By: 'LM'
Mar 27,2017
0 people found
this helpful
After a difficult tenancy finally concluded, and with a property that required plenty of work, Jibby managed to get 20+ viewers through the property and 3 firm offers over a single weekend. We accepted an offer which was 20% up from the previous tenancy (admittedly 3 years after the ...
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“I have returned to Ludlow Thompson as they are simply ......”

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Mar 27,2017
Minithumbup
By: 'Simply'
Mar 27,2017
0 people found
this helpful
I have returned to Ludlow Thompson as they are simply the best agency in London. Totally professional, knowledgeable, always available to discuss issues, and producing excellent tenants. Nicola is utterly on the ball and capable. If I were an estate agent I would want her ...
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Comment on agent fees
Fees are fair.
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“We have come to rely for some years now on ......”

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Mar 27,2017
Minithumbup
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Jibby
By: 'Bernhard'
Mar 27,2017
0 people found
this helpful
We have come to rely for some years now on Jibby's sound judgement and attention to detail. Thanks again to the Oval Team, you could not wish for a better service...
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Comment on agent fees
competitive fees and good value for money
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“Nicola was committed all the way through the process. She ......”

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Mar 27,2017
Minithumbup
By: 'Lyn'
Mar 27,2017
0 people found
this helpful
Nicola was committed all the way through the process. She answered all of our questions immediately, she was kind, caring, and understanding of our situation. Her professionalism throughout was outstanding. She arranged multiple viewings for us at the property that we chose and liaised with ...
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Comment on agent fees
Nicola worked with us and our financial situation to find the right balance for affordable fees for our transaction. We are truly grateful to her for this.
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“Nicola was thoughtful and considerate throughout the process. She was ......”

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Mar 27,2017
Minithumbup
By: 'Cedric'
Mar 27,2017
0 people found
this helpful
Nicola was thoughtful and considerate throughout the process. She was helpful and willing to show us the property several times in order for us to make a decision and make our move. I highly recommend Nicola, without reservation, as a trusted and loyal estate agent....
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Comment on agent fees
Nicola was very accommodating with our financial situation and provided us with a fee schedule that fit our needs accordingly.
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“Joao was alright but he didn't tell us that we ......”

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Mar 25,2017
Minithumbdown
By: 'Gareth'
Mar 25,2017
1 people found
this helpful
Joao was alright but he didn't tell us that we needed to bring our passports for the immigration check which meant we had to cancel plans on Saturday in order to move in on time. Other than that he delivered great service. Ludlow Thompson in ...
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Comment on agent fees
Comparatively high
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“Edward was the kindness person, patient and always listening to ......”

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Mar 14,2017
Minithumbup
By: 'Jane'
Mar 14,2017
0 people found
this helpful
Edward was the kindness person, patient and always listening to each of our request. Edward is a professional and helpful agent. Beautiful flat!...
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Comment on agent fees
Expensive but the details of it was explained at the beginning.
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“Both agents have been extremely courteous and helpful, very quick ......”

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Mar 02,2017
Minithumbup
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Joao
By: 'Max'
Mar 02,2017
0 people found
this helpful
Both agents have been extremely courteous and helpful, very quick to respond to any problems or questions we've had during the rental process....
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Comment on agent fees
Fees as standard
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“Joao has been great. Very helpful and supportive. He made ......”

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Feb 28,2017
Minithumbup
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Joao
By: 'Nikola'
Feb 28,2017
0 people found
this helpful
Joao has been great. Very helpful and supportive. He made everything possible for me to have great experience. He tried to understand my needs, and was very responsive. If I need to search for flat again ( Let;s hope not soon) I would definitely use ...
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“Edward was really efficient and reliable, on top of that ......”

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Feb 25,2017
Minithumbup
By: 'Marco'
Feb 25,2017
0 people found
this helpful
Edward was really efficient and reliable, on top of that he promised to buy me a nice and expensive souvenir in case he won the competition...
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Comment on agent fees
Acceptable
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“Mr Edward Pink is always available to accomodate our requests ......”

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Feb 17,2017
Minithumbup
By: 'Simon'
Feb 17,2017
0 people found
this helpful
Mr Edward Pink is always available to accomodate our requests he is the most formal and efficient agent. His service is helpful and efficient. I had a bad experience Foxtons and KFH - The Agent in SW9...
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Comment on agent fees
Hight but worth it
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“Thomas is always easy to get hold of and quick ......”

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Feb 17,2017
Minithumbup
By: 'Dave'
Feb 17,2017
1 people found
this helpful
Thomas is always easy to get hold of and quick to respond to any requests. He has managed our two properties really well, and has always made good suggestions to sort things out. Much appreciated!...
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Comment on agent fees
Good
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“Thomas is unfailingly courteous and thoughtful in his dealings with ......”

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Feb 14,2017
Minithumbup
By: 'Audrey'
Feb 14,2017
0 people found
this helpful
Thomas is unfailingly courteous and thoughtful in his dealings with me and attends to every matter promptly. I am very happy indeed with the quality of service he provides....
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Comment on agent fees
reasonable
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“Nicola was beyond helpful with helping us secure our property. ......”

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Feb 13,2017
Minithumbup
By: 'Flo'
Feb 13,2017
0 people found
this helpful
Nicola was beyond helpful with helping us secure our property. She was efficient and went out of her way to make the process as smooth as possible. Highly recommend....
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“Libby was very polite and helpful on initial contact with ......”

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Feb 10,2017
Minithumbup
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Jibby
By: 'Ovaltoon'
Feb 10,2017
0 people found
this helpful
Libby was very polite and helpful on initial contact with the signing up, valuation and letting process. He then handed me over to Nicola as he went away on holiday. Nicola was incredibly helpful -- very patient with answering my most stupid questions and was ...
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Comment on agent fees
Terrific.
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“Edward was extremely helpful. Very kind. He was always on ......”

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Feb 09,2017
Minithumbup
By: 'Sergio'
Feb 09,2017
0 people found
this helpful
Edward was extremely helpful. Very kind. He was always on time and was explaining the house very accurate. I will recommend him without any doubt....
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“Abigail has responded promptly to our requests and has ensured ......”

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Feb 07,2017
Minithumbup
By: 'Luce'
Feb 07,2017
0 people found
this helpful
Abigail has responded promptly to our requests and has ensured problems are fixed quickly and easily. She is always polite and friendly....
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Comment on agent fees
Good
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“Joao is a very professional,responsive and helpful agent in ......”

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Feb 04,2017
Minithumbup
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Joao
By: 'Roxana'
Feb 04,2017
0 people found
this helpful
Joao is a very professional,responsive and helpful agent in every circumstances. I had a positive experience and I highly recommend him as agent. He was flexible enough to handle technical difficulties with some paperwork, and I was able to move in few days....
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Comment on agent fees
GOOD
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“Nicola was really professional and made us feel like we ......”

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Feb 01,2017
Minithumbup
By: 'Becky'
Feb 01,2017
0 people found
this helpful
Nicola was really professional and made us feel like we were in safe hands, she helped us in a difficult situation with another estate agent which we were really grateful for, she moved us in in 3 days which was super efficient! She is also super ...
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“I have been with Ludlow Thompson for 2 years and I ......”

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Jan 26,2017
Minithumbdown
By: 'Helen'
Jan 26,2017
0 people found
this helpful
I have been with Ludlow Thompson for 2 years and I don't think they have done anything to help me when issues have arisen during my tenancy. I have been trying to leave the property this month and informed them 3 weeks ago. Each time I have ...
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Comment on agent fees
Extremely expensive but I knew this when signing the contract.
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By: ludlowthompson
Jan 28, 2017
View all comments (1)
Hi Helen, We're sorry to hear you're unhappy with the service you have received from ludlowthompson- we pride ourselves on our customer service so it's always disappointing to hear that a customer's expectations have not been met. We do appreciate your feedback and would ask you to please forward details of your complaint to [email protected] so that we can look into this further. Kind regards, ludlowthompson. ...

“We recently worked with Joshua as he helped us to ......”

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Jan 16,2017
Minithumbup
By: 'Gavin'
Jan 16,2017
0 people found
this helpful
We recently worked with Joshua as he helped us to find a new property to let. It was an absolute pleasure to deal with such a well mannered, conscientious and professional agent who went well above and beyond what one could reasonably expect from any ...
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Comment on agent fees
Whilst they were set at a point that we initially considered to be at the higher end of the spectrum, Josh made concessions to help broker the deal which ultimately reflected a very satisfying deal.
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“Very helpful, went beyond what's expected to help us out. ......”

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Jan 16,2017
Minithumbup
By: 'Saffy'
Jan 16,2017
0 people found
this helpful
Very helpful, went beyond what's expected to help us out. Professional and personable. Easy to contact and quick to reply....
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Comment on agent fees
High fees but negotiated
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“I was professional taken care of and all process towards ......”

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Dec 30,2016
Minithumbup
By: '4'
Dec 30,2016
0 people found
this helpful
I was professional taken care of and all process towards renting the property were respected and on time, from Viewings to paperwork signing and key delivery....
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Comment on agent fees
the agent fees were good enough to allow us to take on the property
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Staff picture Jibby
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Tenant Fees

Please see https://www.ludlowthompson.com/resources/pdf/letting-admin-fees-tenant.pdf?20190627 for information on Tenant Fees
Last updated at 16/08/2019, 5:12 PM by allAgents
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

ludlowthompson prides itself on being able to fulfill customer expectations, and meet their needs. Whilst it is always our desire to achieve this, should there be a concern from our client we would always wish to be able to resolve it quickly and be given the opportunity to demonstrate our commitment to quality customer service. In order to do this, and engender an approach within our business of ownership and responsibility by all our team for the service provided to our customers, we apply the following approach to any customer complaint / concern:

1. Please refer all complaints initially to the Department that they relate to. (Lettings/Sales/Management/Accounts). Presenting your complaint directly to the party you have been liaising with.

Whilst we would anticipate that this party will have been able to resolve your issue at this stage, should you not receive a satisfactory response or resolution to your problem:

2. Please refer the complaint to our Customer Services Department. ([email protected]).

Once the complaint is received at Customer Services the matter will be acknowledged and investigated. A full response will be received from the appropriate ludlowthompson representative within 7 working days.

This representative will be a senior member of the team managing the issues on which you have reason to complain.

3. Upon receipt of the response if this is not satisfactory please advise Customer Services and the matter will be referred for review. A full and final response from a ludlowthompson representative will be received within 7 working days.

We would obviously anticipate that no response would leave issues unresolved having been considered to this stage. A 'full and final' response will be advised as such within the detail of the response and will have been provided on behalf of ludlowthompson by an appropriately senior member of the management team to ensure it has been given appropriate review and consideration.

4. However, should this 'full and final' response not be satisfactory please find detailed below the website contacts for each of the following bodies to which ludlowthompson are members. Each will ask you to have ensured you have received a full and final position from us prior to you being able to lodge a complaint with them for review and will guide you on the necessary steps to take.

ARLA (www.arla.co.uk) or NAEA (www.naea.co.uk) or The Property Ombudman (www.tpos.co.uk) . They will then consider the complaint and review the matter.
Last updated at 1:11 PM 03/03/2016 by allAgents

Awards won by ludlowthompson, London SW9 0JG



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Branch - Kennington Oval, London, SW9

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