Kennington Oval, London, SW9
4.6/5, 860 reviews
94% recommended
97% sales valuation accuracy
98% sales fee satisfaction
91% lettings valuation accuracy
85% lettings fee satisfaction
Ludlow Thompson Oval is one of the best estate agent branches in the South London area. Our sales and lettings offices are located on Clapham Road. You can find us next to the Oval underground station. Our office covers most properties of South London and areas around it. Why Ludlow ... show more Ludlow Thompson Oval is one of the best estate agent branches in the South London area.
Our sales and lettings offices are located on Clapham Road. You can find us next to the Oval underground station. Our office covers most properties of South London and areas around it.
Why Ludlow Thompson in Oval/Kennington?
Our estate agency has been established in 1993 and has grown immensely ever since. Now, we have a large network of successful estate agents in London and the surrounding areas. Our senior staff members have more than 40 years of experience in the property industry. Ludlow Thomson firm has a strict policy of staff training and qualifications in place. Each of our employees undergoes a NFOPP Qualification training to be able to provide a consistently professional service to each individual client. We tailor each service to the specific needs of a client. Oval estate agents serve most properties in the SE20 and SW9 postcodes.


Kennington estate agents provide services such as lettings and property management, and property sales. Ludlow professionals live locally in the London City area which allows them to understand the property market from within. We pride ourselves on giving free and accurate home valuations for those looking to sell their house or flat. If you decide to sell or let your property through us, we will provide a fully transparent service with weekly updates and great communication. In addition, our Oval office agents provide after work hours viewings and are open 7 days a week.

Oval area guide
It is a small area of Kennington, London Borough of Lambeth. Most properties in the Oval range from Georgian square houses to Victorian terraces. Most larger houses are converted into apartments which are situated in a more quiet and peaceful part of London. It is a lovely area for young professionals that want to live close to the city centre but prefer a little more distance from the main hustle and bustle. Kennington has all the necessary amenities, shops, and restaurants in one local area. If you would like to find out more about this area and properties currently available, do not hesitate to contact Ludlow Thompson Oval.
Ludlow Thompson the award winning London agent

Latest Reviews

View all Reviews 860
16th Feb 2024
reviewed by 'Maddie'
“Daniel was super helpful and answered all my questions as a first time renter in London....”
10th Nov 2023
reviewed by 'Tiegan Doyle'
“Daniel was both helpful, friendly and professional throughout. Daniel went out of his way to ensure the viewing was at ......”
9th Feb 2023
reviewed by 'Lewis and nate'
“Property was not what we were looking for however Lala was a gem of an estate agent, she was fantastic....”
19th Jul 2022
reviewed by 'Josh & Joe'
“Shocking customer service from Jibby.Very arrogant, dismissive, on his phone texting, headphones in, more interested in his music then ......”
28th Jun 2021
reviewed by 'Ray'
“Wasted my time with them. Organised 2 separate viewings, and both got cancelled without me being notified until I was present ......”
19th Mar 2021
reviewed by 'Anthony'
“Jibby Philip helped coordinate a major refurbishment of my property for letting and then found tenants to move in soon ......”
Opening Hours
  • Monday: 08:00 - 20:00
  • Tuesday: 08:00 - 20:00
  • Wednesday: 08:00 - 20:00
  • Thursday: 08:00 - 20:00
  • Friday: 08:00 - 20:00
  • Saturday: 08:00 - 17:00
  • Sunday: Closed
Address

ludlowthompson
4 - 6 Clapham Road
Lambeth,London
Greater London
SW9 0JG
020 7820 4141

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 97% 98% £250,000 £8,000,000
Lettings 91% 85% £346 £4,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
198 11 378 32 73 1 111 0 47 9
Areas covered
  • SW9
  • SW8
  • SW2
  • SE11
  • SE17
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS My deposits scheme
Rankings
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“Jibby and the Ludlow Thomas team have been really good ......”

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Oct 28,2013
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By: 'Colin'
Oct 28,2013
0 people found
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Jibby and the Ludlow Thomas team have been really good throughout the entire process of renting. The flat viewings were easy to arrange and the Ludlow Thomas agent was on time and very knowledgeable. On selecting a flat to rent Jibby explained the renting process ...
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“we've worked wjth Jibby for about 2 to 3 years now and ......”

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Oct 24,2013
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By: 'Mr.&'
Oct 24,2013
0 people found
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we've worked wjth Jibby for about 2 to 3 years now and he has always been an excellent person to deal with. He's always very professional, courteous & always ready to help. He returns calls, emails etc on time & give solutions to tricky situations & makes the upmost point ...
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“Ashley kept his promise to let my property with quality ......”

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Oct 22,2013
Minithumbup
By: 'Paul'
Oct 22,2013
0 people found
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Ashley kept his promise to let my property with quality tenants within a very short time frame. I am most impressed with his professionalism and knowledge of the market....
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“Efficient and friendly service, explained letting process and terms and ......”

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Oct 21,2013
Minithumbup
By: 'Tony'
Oct 21,2013
0 people found
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Efficient and friendly service, explained letting process and terms and conditions in a clear manner and I would not hesitate to recommend...
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“It was a good experience and the agent was very ......”

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Oct 21,2013
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By: 'Roxana'
Oct 21,2013
0 people found
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It was a good experience and the agent was very helpful and kind. I would recommend his services to anyone as the best ones. Thank you....
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“Tal and Nathan have done an excellent job ensuring the ......”

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Oct 19,2013
Minithumbup
By: 'Aurore'
Oct 19,2013
0 people found
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Tal and Nathan have done an excellent job ensuring the all buying process went smoothly. I knew I could rely on them reaching out to the vendors and solicitors when needed and this is a huge plus compared to other agencies. Thank you...
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“Tal and Nathan have done an excellent job ensuring the ......”

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Oct 19,2013
Minithumbup
By: 'Aurore'
Oct 19,2013
0 people found
this helpful
Tal and Nathan have done an excellent job ensuring the all buying process went smoothly. I knew I could rely on them reaching out to the vendors and solicitors when needed and this is a huge plus compared to other agencies. Thank you...
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“Jibby has been very helpful so far in the lettings ......”

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Oct 18,2013
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By: 'Tom'
Oct 18,2013
0 people found
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Jibby has been very helpful so far in the lettings process. He has been prompt with emails and been on hand with any questions....
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“Ashley helped me find a suitable property to let quickly ......”

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Oct 17,2013
Minithumbup
By: 'Tim'
Oct 17,2013
0 people found
this helpful
Ashley helped me find a suitable property to let quickly and kept me updated and in the loop throughout the negotiations and setting up of the contract. He followed up on everything I asked and even checked with me that I had settled in OK. ...
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“It is my first time selling my property and I ......”

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Oct 15,2013
Minithumbup
By: 'Christine'
Oct 15,2013
0 people found
this helpful
It is my first time selling my property and I had a massive positive experience with Ludlowthompson I want to do it again and again. I couldn't have asked for a better team including Emma Bell, Nathan Smith to handle the sale of my flat. ...
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“Jibby is the best agent I have had in 17 years. ......”

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Oct 15,2013
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By: 'M'
Oct 15,2013
0 people found
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Jibby is the best agent I have had in 17 years. He negotiated me a good deal, and was very thorough. He told me the truth and communicated with me throughout the process. I wholeheartedly reccomend him....
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“My existing tenants contract was coming to an end and ......”

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Oct 15,2013
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By: 'David'
Oct 15,2013
0 people found
this helpful
My existing tenants contract was coming to an end and I needed to sort out the next let. In atempting to do this I had no end of problems. My existing tenants were getting incorrect advice on the contract, i was being set "stock" emails ...
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What agent could do to change your mind?
Your form says "would you use again?" The response options don't make sense. It should be yes or no because "recommend" and "disapprove" are about whether I would recommend you to others. Therefore because the wording isn't entirely honest I have to select Disapprove. This is similar to a lot of your poor quality communications. You really are hampering the good staff.
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“Jibby kept us regularly updated with the progress of our ......”

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Oct 14,2013
Minithumbup
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By: 'Danny'
Oct 14,2013
0 people found
this helpful
Jibby kept us regularly updated with the progress of our move in and was very clear and consice in explaining the necessary requirements etc. He was also very helpful with any questions and easily contactable. I would definitely recommend this branch/agent in the future....
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“Jibby was always very prompt to respond to our emails/......”

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Oct 14,2013
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By: 'Claire'
Oct 14,2013
0 people found
this helpful
Jibby was always very prompt to respond to our emails/telephone calls - and was very accommodating to our needs (e.g. really tried to get us into the flat as soon as he could and kept us informed every step of the way about ...
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“Responded to viewing times in a reasonably swift manner but ......”

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Oct 14,2013
Minithumbup
By: 'J'
Oct 14,2013
0 people found
this helpful
Responded to viewing times in a reasonably swift manner but not always able to accommodate our requirements - tenants not playing ball. Initial offer accepted then fell through. Came back again when other alternative didn't. So far, so good. Looking forward to sealing the deal....
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“The agents were readily available and provided all necessary information. ......”

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Oct 10,2013
Minithumbup
By: 'Dave'
Oct 10,2013
0 people found
this helpful
The agents were readily available and provided all necessary information. They seemed eager to make the placement and were very efficient at all steps of the process. The atmosphere was friendly and straightforward, just as I like it....
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“Jibby has been spot on from our very first meeting . ......”

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Oct 08,2013
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By: 'Marius'
Oct 08,2013
0 people found
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Jibby has been spot on from our very first meeting . It was a nice experience dealing with him and over all I am quite happy with the deal we got....
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“Unfortunately Ludlow Thompson manage our property...One huge regret in ......”

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Oct 07,2013
Minithumbdown
By: 'Hate'
Oct 07,2013
4 people found
this helpful
Unfortunately Ludlow Thompson manage our property...One huge regret in my life is the day I sign our property over to their management. Wish I could turn the clocks back so as never to use them, we have lost so much money, which is one ...
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By: ludlowthompson.com
Oct 08, 2013
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Thank you for taking the time to post the above review. We are very sorry to hear that you are disappointed with the service provided by ludlowthompson.com Please could we ask you to contact us at [email protected] and we can ensure that the matter is looked into for you. Kind Regards, ludlowthompson.com ...

“Mostly efficient, had no lapse period but they had 2 months ......”

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Oct 05,2013
Minithumbup
By: 'Chief'
Oct 05,2013
0 people found
this helpful
Mostly efficient, had no lapse period but they had 2 months to find someone. That said they did find someone in time. Existing tenants were signed up to 24 month contract and handed notice after 12 meaning I now have to get a refund for the last tenancy. ...
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“Emma was great; punctual, pro active, responsive and helpful. She ......”

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Oct 04,2013
Minithumbup
By: 'Henry'
Oct 04,2013
0 people found
this helpful
Emma was great; punctual, pro active, responsive and helpful. She made the process swift, simple and easy without any of the typical estate agent sales waffle. I would recommend her to anyone looking to buy....
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“Miss Dawkins was really professional. I had the felling I ......”

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Oct 02,2013
Minithumbup
By: 'Nicola'
Oct 02,2013
0 people found
this helpful
Miss Dawkins was really professional. I had the felling I was visitng the property with a friend more than with a sales agent. She helped me in every doubt I had and in less than 2 hours I made the payment to reserve my new house....
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“At a difficult time disposing of a deceased relative's property ......”

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Oct 02,2013
Minithumbup
By: 'Ed'
Oct 02,2013
0 people found
this helpful
At a difficult time disposing of a deceased relative's property they were helpful and accommodating to our situation. I can recommend them highly....
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“Talvinder and Nathan did a really good job of dealing ......”

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Sep 30,2013
Minithumbup
By: 'Kate'
Sep 30,2013
0 people found
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Talvinder and Nathan did a really good job of dealing with an extremely difficult vendor. They showed real patience and professionalism in what was an extremely tricky situation....
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“All the staff we dealt with were efficient and professional. ......”

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Sep 30,2013
Minithumbup
By: 'Emma'
Sep 30,2013
0 people found
this helpful
All the staff we dealt with were efficient and professional. I felt confident that viewings were being conducted well. Talvinder was especially helpful when the inevitable problems arose during the sales process and really helped to push us forward to exchange....
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“Nathan was very helpful, after we had viewed a few ......”

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Sep 30,2013
Minithumbup
By: 'Helen'
Sep 30,2013
0 people found
this helpful
Nathan was very helpful, after we had viewed a few properties with them he became very proactive in highlighting properties we might like and getting us early viewings. He was always easy to contact and phoned us back and went the extra mile eg. We ...
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“Both staff were very helpful and proactive but not pushy ......”

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Sep 30,2013
Minithumbup
By: 'Bernard'
Sep 30,2013
0 people found
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Both staff were very helpful and proactive but not pushy and annoying like many agents. They were both also courteous....
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“Mr Jibby Phiip has been an explemary and very excellent, ......”

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Sep 30,2013
Minithumbup
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By: 'M/s'
Sep 30,2013
0 people found
this helpful
Mr Jibby Phiip has been an explemary and very excellent, patient, effective, most helpful --- the list goes on when he acted as my letting agent for my above flat. I have regretfully tested his patience on many occasions but he was undaunted and very ...
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“Didn't experience any major problems during the property search process ......”

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Sep 30,2013
Minithumbup
By: 'mg'
Sep 30,2013
0 people found
this helpful
Didn't experience any major problems during the property search process although communication could be improved upon a little. Generally good though and property to move in was found relatively quickly. Helpful service and overall very satisfied with everything....
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“Jibby was able to accommodate our need to urgently move ......”

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Sep 30,2013
Minithumbup
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By: 'Laurence'
Sep 30,2013
0 people found
this helpful
Jibby was able to accommodate our need to urgently move in and although the property had some issues, he was able to quickly resolve these in a timely manor. Thank you....
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“Jay understood the issues with letting our house and he ......”

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Sep 30,2013
Minithumbup
By: 'PDH'
Sep 30,2013
0 people found
this helpful
Jay understood the issues with letting our house and he got a very good offer which has now just been realised. We gave our property on a joint basis to Lludlow Thompson and one of your competitors, by the rent you achieved and the service ...
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Tenant Fees

Please see https://www.ludlowthompson.com/resources/pdf/letting-admin-fees-tenant.pdf?20190627 for information on Tenant Fees
Last updated at 16/08/2019, 5:12 PM by allAgents
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

ludlowthompson prides itself on being able to fulfill customer expectations, and meet their needs. Whilst it is always our desire to achieve this, should there be a concern from our client we would always wish to be able to resolve it quickly and be given the opportunity to demonstrate our commitment to quality customer service. In order to do this, and engender an approach within our business of ownership and responsibility by all our team for the service provided to our customers, we apply the following approach to any customer complaint / concern:

1. Please refer all complaints initially to the Department that they relate to. (Lettings/Sales/Management/Accounts). Presenting your complaint directly to the party you have been liaising with.

Whilst we would anticipate that this party will have been able to resolve your issue at this stage, should you not receive a satisfactory response or resolution to your problem:

2. Please refer the complaint to our Customer Services Department. ([email protected]).

Once the complaint is received at Customer Services the matter will be acknowledged and investigated. A full response will be received from the appropriate ludlowthompson representative within 7 working days.

This representative will be a senior member of the team managing the issues on which you have reason to complain.

3. Upon receipt of the response if this is not satisfactory please advise Customer Services and the matter will be referred for review. A full and final response from a ludlowthompson representative will be received within 7 working days.

We would obviously anticipate that no response would leave issues unresolved having been considered to this stage. A 'full and final' response will be advised as such within the detail of the response and will have been provided on behalf of ludlowthompson by an appropriately senior member of the management team to ensure it has been given appropriate review and consideration.

4. However, should this 'full and final' response not be satisfactory please find detailed below the website contacts for each of the following bodies to which ludlowthompson are members. Each will ask you to have ensured you have received a full and final position from us prior to you being able to lodge a complaint with them for review and will guide you on the necessary steps to take.

ARLA (www.arla.co.uk) or NAEA (www.naea.co.uk) or The Property Ombudman (www.tpos.co.uk) . They will then consider the complaint and review the matter.
Last updated at 1:11 PM 03/03/2016 by allAgents

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Branch - Kennington Oval, London, SW9

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